Search Video Library for: Personal Performance, Interpersonal Skills
Group or Individual: Which Motivates You?
How cultures from around the world look at motivation differently.
Video Vignettes Diversity, Equity, Inclusion & Belonging, Personal Performance Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Respect / Respectfulness, Workplace Civility
Direct or Indirect: What's Your Route?
How communication styles differ within cultures and impact decision making and working relationships.
Video Vignettes Leadership, Personal Performance Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Respect / Respectfulness, Workplace Civility
Increasing Emotional Intelligence
Oftentimes when faced with workplace challenges and obstacles, people succumb to self-defeating behaviors and negative emotions, to the detriment of their career and overall results. Learning how to remain positive and keep emotions in check can increase interpersonal skills and individual resiliency.
Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Professionalism, Change, Emotional Intelligence, Interpersonal Skills, Effective Leadership
Accentuate the Positive
How encouraging and reinforcing positive behavior will improve performance and build positive relationships.
Video Vignettes Personal Performance Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service
All for One and One for All
Conflict at work? Really? Here's an example of work team conflict: two teams working through differences to make progress toward a common goal.
Video Vignettes Personal Performance Interpersonal Skills, Communication, Professionalism, Sales, Selling
Communicate and Listen
How asking questions, seeking answers, controlling emotions and taking notes leads to effective communication.
Video Vignettes Personal Performance Professionalism, Collaboration, Communication, Interpersonal Skills, Effective Leadership
Hierarchy or Equality: Do you know where you stand?
How respect is defined differently in varying cultures around the world.
Video Vignettes Diversity, Equity, Inclusion & Belonging, Personal Performance Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Respect / Respectfulness, Workplace Civility
High Risk or Low Risk: What's your comfort level?
How uncertainty and ambiguity impacts work decisions and team relationships.
Video Vignettes Diversity, Equity, Inclusion & Belonging, Personal Performance Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Respect / Respectfulness, Workplace Civility
Redirection With a Coworker
How using positive redirection with a coworker improves relationships and performance.
Video Vignettes Leadership, Personal Performance Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service
Redirection With a Team Member
How using positive redirection with a team member improves relationships and productivity.
Video Vignettes Leadership, Personal Performance Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service
Case Study: The Rivals (manager)
Handling conflict between two employees
Case Studies Leadership, Personal Performance Interpersonal Skills, Communication, Conflict Resolution, Management, Professionalism
Helping Hands
When there is disagreement on how work gets done
Case Studies Personal Performance Interpersonal Skills, Communication, Effective Leadership, Motivation
Shared Resources
When a colleague monopolizes shared resources
Case Studies Leadership, Personal Performance Professionalism, Communication, Interpersonal Skills, Effective Leadership
Teamwork
What is an "unfair advantage" when you are up for a promotion?
Case Studies Leadership, Personal Performance Professionalism, Communication, Ethics & Integrity, Interpersonal Skills, Motivation
Work-Life Imbalance
Competing priorities and lack of time
Case Studies Leadership, Personal Performance Professionalism, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Respect / Respectfulness
Clarify (from Ready. Set. CHANGE!™)
The importance of clarifying how a change impacts everyone differently.
Video Vignettes Personal Performance Change, Communication, Interpersonal Skills, Effective Leadership, Professionalism
Communicate About Change (Dramatic)
How to ask for information to help feel comfortable with a change; dealing with a dress code change.
Video Vignettes Personal Performance Change, Communication, Interpersonal Skills, Effective Leadership, Professionalism
Brainstorming (from Fearless Facilitation! How to Lead Effective Meetings™)
Managing the brainstorming process during a meeting.
Video Vignettes Personal Performance Communication, Interpersonal Skills, Effective Leadership, Meeting Preparation, Professionalism
Cell Phones, Tablets, Etc. (from Fearless Facilitation! How to Lead Effective Training™)
Managing disruptions in meetings. As challenging as it may be, there is a correct way to handle disruptions while in meetings, in discussions, etc.
Video Vignettes Personal Performance Communication, Effective Training, Interpersonal Skills, Effective Leadership, Professionalism
Challenging a Learning Point (from Fearless Facilitation! How to Lead Effective Training™)
Handling an objection to a key content point during a training session.
Video Vignettes Personal Performance Communication, Effective Training, Interpersonal Skills, Effective Leadership, Professionalism