Search Video Library for: Personal Performance, Interpersonal Skills

Group or Individual: Which Motivates You?

Group or Individual: Which Motivates You?

How cultures from around the world look at motivation differently.

Video Vignettes Diversity, Equity, Inclusion & Belonging, Personal Performance Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Respect / Respectfulness, Workplace Civility

Direct or Indirect: What's Your Route?

Direct or Indirect: What's Your Route?

How communication styles differ within cultures and impact decision making and working relationships.

Video Vignettes Leadership, Personal Performance Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Respect / Respectfulness, Workplace Civility

Increasing Emotional Intelligence

Increasing Emotional Intelligence

Oftentimes when faced with workplace challenges and obstacles, people succumb to self-defeating behaviors and negative emotions, to the detriment of their career and overall results. Learning how to remain positive and keep emotions in check can increase interpersonal skills and individual resiliency.

Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Professionalism, Change, Emotional Intelligence, Interpersonal Skills, Effective Leadership

Accentuate the Positive

Accentuate the Positive

How encouraging and reinforcing positive behavior will improve performance and build positive relationships.

Video Vignettes Personal Performance Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service

All for One and One for All

All for One and One for All

Conflict at work? Really? Here's an example of work team conflict: two teams working through differences to make progress toward a common goal.

Video Vignettes Personal Performance Interpersonal Skills, Communication, Professionalism, Sales, Selling

Communicate and Listen

Communicate and Listen

How asking questions, seeking answers, controlling emotions and taking notes leads to effective communication.

Video Vignettes Personal Performance Professionalism, Collaboration, Communication, Interpersonal Skills, Effective Leadership

Hierarchy or Equality: Do you know where you stand?

Hierarchy or Equality: Do you know where you stand?

How respect is defined differently in varying cultures around the world.

Video Vignettes Diversity, Equity, Inclusion & Belonging, Personal Performance Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Respect / Respectfulness, Workplace Civility

High Risk or Low Risk: What's your comfort level?

High Risk or Low Risk: What's your comfort level?

How uncertainty and ambiguity impacts work decisions and team relationships.

Video Vignettes Diversity, Equity, Inclusion & Belonging, Personal Performance Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Respect / Respectfulness, Workplace Civility

Redirection With a Coworker

Redirection With a Coworker

How using positive redirection with a coworker improves relationships and performance.

Video Vignettes Leadership, Personal Performance Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service

Redirection With a Team Member

Redirection With a Team Member

How using positive redirection with a team member improves relationships and productivity.

Video Vignettes Leadership, Personal Performance Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service

Case Study: The Rivals (manager)

Case Study: The Rivals (manager)

Handling conflict between two employees

Case Studies Leadership, Personal Performance Interpersonal Skills, Communication, Conflict Resolution, Management, Professionalism

Helping Hands

Helping Hands

When there is disagreement on how work gets done

Case Studies Personal Performance Interpersonal Skills, Communication, Effective Leadership, Motivation

Shared Resources

Shared Resources

When a colleague monopolizes shared resources

Case Studies Leadership, Personal Performance Professionalism, Communication, Interpersonal Skills, Effective Leadership

Teamwork

Teamwork

What is an "unfair advantage" when you are up for a promotion?

Case Studies Leadership, Personal Performance Professionalism, Communication, Ethics & Integrity, Interpersonal Skills, Motivation

Work-Life Imbalance

Work-Life Imbalance

Competing priorities and lack of time

Case Studies Leadership, Personal Performance Professionalism, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Respect / Respectfulness

Clarify (from Ready. Set. CHANGE!™)

Clarify (from Ready. Set. CHANGE!™)

The importance of clarifying how a change impacts everyone differently.

Video Vignettes Personal Performance Change, Communication, Interpersonal Skills, Effective Leadership, Professionalism

Communicate About Change (Dramatic)

Communicate About Change (Dramatic)

How to ask for information to help feel comfortable with a change; dealing with a dress code change.

Video Vignettes Personal Performance Change, Communication, Interpersonal Skills, Effective Leadership, Professionalism

Brainstorming (from Fearless Facilitation! How to Lead Effective Meetings™)

Brainstorming (from Fearless Facilitation! How to Lead Effective Meetings™)

Managing the brainstorming process during a meeting.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Effective Leadership, Meeting Preparation, Professionalism

Cell Phones, Tablets, Etc. (from Fearless Facilitation! How to Lead Effective Training™)

Cell Phones, Tablets, Etc. (from Fearless Facilitation! How to Lead Effective Training™)

Managing disruptions in meetings. As challenging as it may be, there is a correct way to handle disruptions while in meetings, in discussions, etc.

Video Vignettes Personal Performance Communication, Effective Training, Interpersonal Skills, Effective Leadership, Professionalism

Challenging a Learning Point (from Fearless Facilitation! How to Lead Effective Training™)

Challenging a Learning Point (from Fearless Facilitation! How to Lead Effective Training™)

Handling an objection to a key content point during a training session.

Video Vignettes Personal Performance Communication, Effective Training, Interpersonal Skills, Effective Leadership, Professionalism