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Results for Learning Path: Personal Performance Topic: Change

I Can A.C.E. That Problem

I Can A.C.E. That Problem

Review and reinforce the A.C.E. It!™ problem-solving model.

Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Leadership, Sales & Service Closed Captioned
Johnny the Bagger® - Final Thought

Johnny the Bagger® - Final Thought

How to provide service from the heart

Topic: Customer Service Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism, Customer Service
Article: Mortgaging the Future

Article: Mortgaging the Future

Goals are mostly a good thing, but what happens when personal or corporate goals mortgage the future for short-term gain? At what point do we recognize the folly and re-think our strategy?

Topic: Change Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Discussion Trigger, Goals and Goal Setting
Article: The Beauty of Reframing

Article: The Beauty of Reframing

This article looks at examples of reframing – of looking at an issue from a broader perspective that can help us move through life without feeling blindsided every time the unexpected happens. When we re-frame a difficult occurrence, we open our minds to positive outcomes and possibilities.

Topic: Change Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Conflict Resolution, Employee Resiliency
SMART-START™ Motivation

SMART-START™ Motivation

Looking for a smart way to kick off a training session? Launch a meeting? In just four minutes, using music, animated text and graphics, this thought-provoking video will instruct, inspire and definitely stimulate discussion about motivation and setting and achieving goals.

Topic: Motivation Learning Paths: Leadership, Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Leadership, Professionalism

Mentoring 201™ - The Next Steps for Success

A mentor is one of any organization’s greatest resources. Having a committed mentor is a key factor to improving employee engagement - and we know that good engagement means employees will stay longer and their contributions increase. Mentoring 201 takes a closer look at some key elements of the mentor/mentee relationship that includes: planning for a successful discussion, setting goals, identifying career paths and establishing development needs.

Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Interpersonal Skills, Leadership, Professionalism, Collaboration Closed Captioned

Mentoring 101™ - The Basics

When you’re a mentor, you’re really like a coach… someone who can speak from experience… a resource that can give insight, even tips - that will help someone else be successful at what they’re doing. Some organizations have official mentors while others have an informal approach to mentoring. No matter how it happens, as a mentor, you’re filling a vital role to the on-going success of your organization.

Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Interpersonal Skills, Leadership, Professionalism, Collaboration Closed Captioned
Article: Stress - Getting Perspective

Article: Stress - Getting Perspective

Little kids run everywhere they go. Ever notice that? They don’t just move in a dignified way from room to room like we do. You get the impression that they’re afraid they’ll miss something exciting if they don’t approach life at warp speed. And they can be brought to a screeching halt by a colony of ants or a pile a leaves. If you catch us running, it’s because we’re late for a meeting.

Topic: Reducing Stress (Work & Life) Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Training Ideas, Employee Resiliency, Employee Wellness, Mental Wellness & Health
A.C.E. It!™ How to Solve Tough Workplace Problems

A.C.E. It!™ How to Solve Tough Workplace Problems

Does your organization recycle the same tired approaches to problems that never seem to go away? Equip your workforce with a proven problem-solving model to tackle poor quality, inefficiency, uneven performance and more. Individuals or teams can solve any problem once and for all when they learn to A.C.E. It!

Topic: Interpersonal Skills Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Leadership, Sales & Service Closed Captioned
A.C.E. It! - Opening Montage/Perspectives/Introduction to A.C.E. It Steps

A.C.E. It! - Opening Montage/Perspectives/Introduction to A.C.E. It Steps

Acknowledge the variety of tough situations that can arise in the workplace and introduce easy problem solving steps.

Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Leadership, Sales & Service Closed Captioned
A.C.E. in Action - Putting Parts of A.C.E. Model Together/Show Steps

A.C.E. in Action - Putting Parts of A.C.E. Model Together/Show Steps

Understanding all three steps of an easy-to-use problem-solving model - A.C.. E. in Action.

Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Leadership, Problem Resolution Closed Captioned
Increasing Emotional Intelligence

Increasing Emotional Intelligence

Oftentimes when faced with workplace challenges and obstacles, people succumb to self-defeating behaviors and negative emotions, to the detriment of their career and overall results. Learning how to remain positive and keep emotions in check can increase interpersonal skills and individual resiliency.

Topic: Professionalism Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Interpersonal Skills, Leadership, Emotional Intelligence Closed Captioned
Johnny the Bagger® - Short Version

Johnny the Bagger® - Short Version

This inspiring new short version features a paraphrased story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

Topic: Customer Service Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism
Managing Your Own Productivity

Managing Your Own Productivity

Give your emerging leaders new insight into why individual responsibility and initiative are essential to personal and team success. In three, straight-to-the-point modules, leaders will experience focused learning on how to plan, organize and manage priorities while working effectively with others to achieve results.

Topic: Personal Improvement Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Interpersonal Skills, Professionalism Closed Captioned
Motivation: Dream it. Walk it. Believe it.™

Motivation: Dream it. Walk it. Believe it.™

Remastered in 2017! Through universal principles, interviews with real people and hands-on lessons, employees learn to develop and execute a plan and explore why faith in themselves is critical to reaching their goals.

Topic: Motivation Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Professionalism Closed Captioned
Can’t You Just Deal with It? (The 'Flight' Approach to Conflict)

Can’t You Just Deal with It? (The 'Flight' Approach to Conflict)

Most of us have responded poorly to an emotional trigger at one time or another. Usually we realize after the fact that our response didn’t help matters. It is common for us to get caught in patterns or cycles (Flight) of poor responses to conflict triggers with people in our families, with our friends and with people at work. Using a Flight response may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.

Topic: Conflict Resolution Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Interpersonal Skills Closed Captioned
Evaluate Options and Select a Workable Solution

Evaluate Options and Select a Workable Solution

How to best evaluate solution-based options.

Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Leadership, Sales & Service Closed Captioned
The Customer Who Got Up on the Wrong Side of the Bed

The Customer Who Got Up on the Wrong Side of the Bed

Dealing with a difficult customer - it takes work, but the benefits are easy to see.

Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Customer Service Closed Captioned
Everybody Wins - Opening Montage/Three-Step Process/Team Example

Everybody Wins - Opening Montage/Three-Step Process/Team Example

Turn conflict into collaboration by following a three-step process

Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Diversity Dynamics, Management, Professionalism Closed Captioned
Motivation: Dream it. Walk it. Believe it.™ Program Introduction

Motivation: Dream it. Walk it. Believe it.™ Program Introduction

People often look at self-motivated individuals and wonder...how do they do it? Where does this internal drive come from? What most of us don’t realize is that we already have the knowledge, skills, and abilities to be self-motivated. We have the power to choose our behavior and our responses in any situation, at any time. We already have the power to be self-motivated...we just need a clear map of how to get there.

Topic: Motivation Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Leadership Closed Captioned