Search Video Library (376 Assets Found)

Results for Learning Path: Personal Performance

You're the Third Person I've Talked To

You're the Third Person I've Talked To

Dealing with a customer who is angry because of being transferred too many times.

#201 ID:114
Topic: Customer Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Sales & Service, Professionalism Closed Captioned
Attitude Is...™

Attitude Is...™

A human being can change their life… by changing their attitude. It’s up to you. It’s your choice. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about attitude and the effects it has on relationships and companies.

#202 ID:1543
Topic: Change Learning Path: Personal Performance Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Interpersonal Skills, Collaboration, Learning Reinforcement
Civility Is…™

Civility Is…™

Being civil means interacting and responding courteously and respectfully. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of a civil and respectful workplace.

#203 ID:1827
Topic: Workplace Civility Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership, Personal Performance Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Inclusion & Equity, Respect, Learning Reinforcement
Corporate Culture Is...™

Corporate Culture Is...™

Culture affects every facet of your company. Culture affects how others – inside and outside – feel about your organization. Culture can happen deliberately or accidentally.

#204 ID:1657
Topic: Culture Commitment Learning Paths: Leadership, Personal Performance Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Motivation, Professionalism, Culture Commitment, Onboarding, Learning Reinforcement
Credibility Is...™

Credibility Is...™

Credibility is being aware of how we impact others. Building trusting relationships. Meeting deadlines...being responsive...having integrity. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of credibility in the workplace.

#205 ID:2009
Topic: Leading Learning Paths: Leadership, Personal Performance Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Professionalism
Resolving Conflict Is...™

Resolving Conflict Is...™

Like it or not, when you work with people...conflict is going to happen. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about the proper ways to react to conflict - turning conflict into collaboration.

#206 ID:1429
Topic: Conflict Resolution Learning Path: Personal Performance Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism, Energizer, Discussion Trigger, Learning Reinforcement
Attitude Issues - Interactive Crossword Puzzle

Attitude Issues - Interactive Crossword Puzzle

New Micro-Learning Game Pack! Reinforce the definitions and action of addressing workplace attitudes. This interactive eLearning module is a fun way to introduce key concepts for addressing attitudinal conflict.

#207 ID:2146
Topic: Interpersonal Skills Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Learning Reinforcement
Boost Me Up!

Boost Me Up!

This energizer is intended to refocus attention on the learning at hand. Use any one of the various Sollah Interactive short video programs (a SMART-START™ or meeting opener).

#208 ID:1411
Topic: Energizer Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Energizer or Team Builder
Burst Of Energy

Burst Of Energy

The goal of this energizer is to keep participants motivated during the training.

#209 ID:1414
Topic: Energizer Learning Paths: Leadership, Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Culture Commitment, Team Builder or Retention Aid
Dealing with Conflict: Common Fight, Flight & Freeze Responses

Dealing with Conflict: Common Fight, Flight & Freeze Responses

Help employees and co-workers understand the responses observed in the workplace when someone was presented with a challenge that provoked an emotional reaction.

#210 ID:1482
Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Training Support, Training Activities, Training Ideas
Executive Overview

Executive Overview

Help executives be knowledgeable and supportive of upcoming or ongoing training with a high-level overview.

#211 ID:548
Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Activities Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Culture Commitment
How Are We Doing?

How Are We Doing?

Quick gap evaluation of skills related to a training topic

#212 ID:551
Topic: Evaluation Learning Paths: Leadership, Personal Performance Type: Activities Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Assessment
I Feel...

I Feel...

Allows for personal assessment and reflection on the training topic at hand.

#213 ID:552
Topic: Communication Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Assessment, Conflict Resolution
Let's Party!

Let's Party!

Quick, customizable activity to prepare people for upcoming training & create a motivating environment.

#214 ID:464
Topic: Training Support Learning Paths: Leadership, Personal Performance Type: Activities Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Culture Commitment, Energizer or Team Builder
Looking Back

Looking Back

Quick activity to link past training to future lessons.

#215 ID:555
Topic: Training Support Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Retention Aid
Paths to Success

Paths to Success

Focus on goal-setting for the training session

#216 ID:547
Topic: Motivation Learning Paths: Leadership, Personal Performance Type: Activities Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger, Assessment
Playing for Keeps

Playing for Keeps

Make keeping the skills alive fun. Use a short program as a meeting opener or as part of a training session prior to implementing a Retention Game.

#217 ID:465
Topic: Team Builder Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Energizer, Discussion Trigger, Team Builder or Retention Aid, Retention Aid
Ready. Set. Go!

Ready. Set. Go!

Use this activity to effectively gain a shared understanding of the purpose of the training. Use any Sollah Interactive short video (a SMART-START™ or meeting opener).

#218 ID:1415
Topic: Discussion Trigger Learning Paths: Leadership, Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Energizer, Team Builder
Set The Mood

Set The Mood

This discussion trigger and energizer is intended to set the mood for the training session. Use any Sollah Interactive short video program (a SMART-START™ or meeting opener).

#219 ID:1412
Topic: Discussion Trigger Learning Paths: Leadership, Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Training Support, Energizer or Team Builder, Team Builder or Retention Aid
Stand Up!

Stand Up!

This energizer is intended to refocus participants for continued learning. Use any one of the various Sollah Interactive short video programs (a SMART-START™ or meeting opener).

#220 ID:1416
Topic: Energizer Learning Paths: Leadership, Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Training Support
Team Spark: Adapt to Collaborate

Team Spark: Adapt to Collaborate

In today’s work environment, finding the time to explore teamwork issues is not easy. This activity is designed to provide quick 10-15 minute team discussions the power of collaboration among projects and teams.

#221 ID:1564
Topic: Collaboration Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger, Teamwork
Team Spark: Adapt to Encourage Growth

Team Spark: Adapt to Encourage Growth

Adaptive communication is a skill that is also critical to organizational growth. Keeping something the same just “because this is the way we have always done it” hinders an organization from innovating and progressing. Adaptation taps into employee skill sets and allows people to utilize their diversity to improve upon old “songs”, making a new version that supports growth.

#222 ID:1579
Topic: Communication Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Team Builder or Retention Aid, Teamwork
Team Spark: Assess Your Communication Style

Team Spark: Assess Your Communication Style

When communicating with others, particularly people from other countries, it is important to recognize when your communication style has become outdated and when it is time to upgrade to a new technique.

#223 ID:1581
Topic: Communication Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Team Builder or Retention Aid, Teamwork
Team Spark: Be Open to How Work Gets Done

Team Spark: Be Open to How Work Gets Done

Being open and flexible about how work gets done, especially on diverse teams with many different perspectives, invites healthy collaboration and the collective pull of the entire team towards the end goal.

#224 ID:1565
Topic: Teamwork Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger, Collaboration
Team Spark: Check Assumptions Before Judging

Team Spark: Check Assumptions Before Judging

When judging the “dance” of another person, especially across differences such as culture, be careful about making judgments based upon what you think is important. Focusing on their “feet” while communicating may mean you are missing the most important part of their dance.

#225 ID:1580
Topic: Communication Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Team Builder or Retention Aid, Teamwork
Team Spark: Cheer on Collaboration

Team Spark: Cheer on Collaboration

An outside energetic and supportive cheerleader can prove essential to the success of the team by offering words of encouragement, and if needed, expertise, suggestions, or technical support.

#226 ID:1566
Topic: Collaboration Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Team Builder, Discussion Trigger, Teamwork
Team Spark: Collaborate Outside Of Your Team

Team Spark: Collaborate Outside Of Your Team

By collaborating with someone outside of their team, employees bring a broader view to their work. With a more diverse perspective, new insights are gained and the chances of success are increased.

#227 ID:1567
Topic: Teamwork Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Team Builder, Discussion Trigger, Collaboration
Team Spark: Collaboration with Skill

Team Spark: Collaboration with Skill

Courting a business partner from a different country or cultural background may require research on their cultural views on business relationships, developing trust, negotiation, and communication styles.

#228 ID:1568
Topic: Collaboration Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Team Builder, Discussion Trigger, Teamwork
Team Spark: Compromise For A Common Goal

Team Spark: Compromise For A Common Goal

Compromise during collaboration can create the strongest and most compelling outcomes when working on teams, projects, and organizational challenges. The best results come from everyone being willing to compromise in order to achieve the end result.

#229 ID:1569
Topic: Teamwork Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger, Collaboration
Team Spark: Craft Your Message With Purpose

Team Spark: Craft Your Message With Purpose

Communication across differences is often done in a similar fashion. However, taking time to think about who, when, and how a message will be received allows the sender to craft a much more effective message that will produce much better results.

#230 ID:1582
Topic: Communication Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Team Builder, Discussion Trigger, Teamwork
Team Spark: Create Structure to Help Bridge Barriers

Team Spark: Create Structure to Help Bridge Barriers

The lack of face-to-face interaction reduces the team’s ability to adjust and adapt as quickly as a team that is located all at one site. In situations like this, having a clearly defined structure detailing everyone’s role and responsibilities is a key to success.

#231 ID:1583
Topic: Communication Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Team Builder, Discussion Trigger, Teamwork
Team Spark: Cross-Pollinate to Spark Innovation

Team Spark: Cross-Pollinate to Spark Innovation

Within companies and teams, employees have the important role of sharing ideas between groups, departments, and teams. This “cross-pollination” of ideas helps to unlock the inherent creativity and innovation that lies within a company, but may need a spark from another source to bring it to life.

#232 ID:1584
Topic: Communication Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Team Builder, Discussion Trigger, Teamwork
Team Spark: Cultivate a Collective Instinct

Team Spark: Cultivate a Collective Instinct

Collective effort can result in outcomes that are impossible when attempted as an individual. When working collectively with people from diverse backgrounds, we have an even greater pool of resources and expertise with which to successfully navigate times of great challenge.

#233 ID:1570
Topic: Teamwork Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger, Collaboration
Team Spark: Find the Common Beat

Team Spark: Find the Common Beat

Similar to a band with many different instruments playing together, a diverse team consists of many different personalities working together. While this diversity allows for innovation and creativity, it also makes it more difficult for team members to keep the same tempo. It is the role of the team member with the drummer personality to keep everyone communicating and completing tasks on time.

#234 ID:1585
Topic: Communication Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Professionalism, Team Builder, Discussion Trigger, Teamwork
Team Spark: Honor Unique Contributions

Team Spark: Honor Unique Contributions

The individual brilliance of an employee is not always realized until a group comes together to collaborate. Working with other employees on diverse teams helps each team member to tap into their creativity, often producing ground breaking products and services that could only be discovered through collaboration.

#235 ID:1571
Topic: Collaboration Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger, Teamwork
Team Spark: Invest Time to Build Trust

Team Spark: Invest Time to Build Trust

When working on diverse teams, developing trust may take longer due to background differences and different views on what trust means and how it is earned. Building confidence helps to resolve communication issues that may impede team progress. A trusting team will be able to function as a cohesive unit when critical decisions have to be made.

#236 ID:1572
Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger, Teamwork
Team Spark: Leverage Broad Expertise

Team Spark: Leverage Broad Expertise

Like building a skyscraper, collaboration on large projects works best when you bring together a team with diverse areas of expertise. On-going and continuous collaboration among disciplines helps to ensure that your project achieves all of its goals when it is completed.

#237 ID:1573
Topic: Collaboration Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger, Teamwork
Team Spark: Mix Diverse Personalities

Team Spark: Mix Diverse Personalities

When combined haphazardly, people can clash instead of cohere, resulting in a “failed launch.” Creating a team comprised of diverse individuals may require a more careful balancing of components, but in the end provides the opportunity for brilliant results when done with careful thought and respect.

#238 ID:1574
Topic: Teamwork Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity Dynamics, Team Builder, Discussion Trigger, Collaboration
Team Spark: Pay Attention To Nonverbal Communication

Team Spark: Pay Attention To Nonverbal Communication

While your colleagues in the workplace communicate both verbally and non-verbally, understanding how to interpret their nonverbal communication can be a great advantage. Keep in mind that the meaning behind body language and facial expressions may vary from culture to culture, so it is always good to check for understanding.

#239 ID:1586
Topic: Communication Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Team Builder, Discussion Trigger, Teamwork
Team Spark: Proverb - Be Creative

Team Spark: Proverb - Be Creative

Spark team communication around supporting team members when they choose to set their own course in how they complete work.

#240 ID:1595
Topic: Motivation Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger
Team Spark: Proverb - Be Patient

Team Spark: Proverb - Be Patient

Spark team communication around being patient and giving a project time to move forward - allowing for greater creativity or innovation.

#241 ID:1596
Topic: Interpersonal Skills Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger
Team Spark: Proverb - Deal with Little Issues

Team Spark: Proverb - Deal with Little Issues

Spark team communication about the protocols that can help us catch small problems early on (before they grow into BIG issues).

#242 ID:1597
Topic: Interpersonal Skills Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger
Team Spark: Proverb - Don't Insult Someone Who Can Take Care of You

Team Spark: Proverb - Don't Insult Someone Who Can Take Care of You

Spark team communication about how to better understand each other so that we don’t offend each other.

#243 ID:1598
Topic: Interpersonal Skills Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger
Team Spark: Proverb - Don't Look at the Mistake

Team Spark: Proverb - Don't Look at the Mistake

Spark team communication around root cause analysis and correcting workplace mistakes.

#244 ID:1591
Topic: Team Builder Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Discussion Trigger, Conflict Resolution, Teamwork
Team Spark: Proverb - Don't Waste Your Efforts

Team Spark: Proverb - Don't Waste Your Efforts

Spark team communication around project or product completion.

#245 ID:1592
Topic: Communication Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger
Team Spark: Proverb - Each Person Is Unique

Team Spark: Proverb - Each Person Is Unique

Spark team communication around how we can use our unique skills and abilities more effectively as individuals, or as a team.

#246 ID:1593
Topic: Communication Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Motivation, Team Builder, Discussion Trigger
Team Spark: Proverb - Everyone Makes Mistakes

Team Spark: Proverb - Everyone Makes Mistakes

Spark team communication around how to handle mistakes when they are made.

#247 ID:1594
Topic: Communication Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Professionalism, Team Builder, Discussion Trigger
Team Spark: Proverb - Expecting Different Results Without Change Is Unrealistic

Team Spark: Proverb - Expecting Different Results Without Change Is Unrealistic

Spark team communication around project or team turnaround without careful analysis of the current situation - and understanding what might need to change in order to achieve the results expected.

#248 ID:1599
Topic: Change Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Team Builder, Discussion Trigger
Team Spark: Proverb - Giving Up Too Easily

Team Spark: Proverb - Giving Up Too Easily

Spark team communication around tips for keeping the team focused and on task when facing challenges.

#249 ID:1600
Topic: Motivation Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger
Team Spark: Proverb - If Everyone Has The Responsibility; Nothing Gets Done

Team Spark: Proverb - If Everyone Has The Responsibility; Nothing Gets Done

Spark team communication on having specific ownership to help ensure a task is completed.

#250 ID:1601
Topic: Collaboration Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger
Team Spark: Proverb - If You Don't Communicate, You'll Get Burned

Team Spark: Proverb - If You Don't Communicate, You'll Get Burned

Spark team communication on what we can do to better communicate with people inside and outside of the team.

#251 ID:1602
Topic: Communication Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger
Team Spark: Proverb - Many Things Require People To Work Together to Achieve a Goal

Team Spark: Proverb - Many Things Require People To Work Together to Achieve a Goal

Spark team communication on the consequences if we try to complete a big project without excellent teamwork.

#252 ID:1603
Topic: Teamwork Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Team Builder, Discussion Trigger
Team Spark: Proverb - People Judge Things from Their Experience Not the Wider World

Team Spark: Proverb - People Judge Things from Their Experience Not the Wider World

Spark team communication on how looking at something from just one perspective can impact the team.

#253 ID:1604
Topic: Teamwork Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger, Unconscious / Hidden Bias
Team Spark: Proverb - People Will Listen More If You Are Kind When Delivering the Message

Team Spark: Proverb - People Will Listen More If You Are Kind When Delivering the Message

Spark team communication on how kindness can help us achieve our desired end result on both projects and personal pursuits.

#254 ID:1605
Topic: Professionalism Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Respect, Discussion Trigger
Team Spark: Proverb - Planning Needs to Be Paired with Action

Team Spark: Proverb - Planning Needs to Be Paired with Action

Spark team communication on we can empower the key action oriented team members to help us know when to move forward.

#255 ID:1606
Topic: Change Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality
Team Spark: Proverb - Short-term Investments Result in Long Term Gains

Team Spark: Proverb - Short-term Investments Result in Long Term Gains

Spark team communication on how to balance our short and long term objectives (at the organization or project level).

#256 ID:1607
Topic: Goals and Goal Setting Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Team Builder, Discussion Trigger
Team Spark: Proverb - Take Responsibility For The Results

Team Spark: Proverb - Take Responsibility For The Results

Spark team communication understanding the need to reevaluate how people are given responsibility.

#257 ID:1608
Topic: Collaboration Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger
Team Spark: Proverb - Title But No Authority

Team Spark: Proverb - Title But No Authority

Spark team communication on authority and how it can also be seen as influence.

#258 ID:1609
Topic: Leadership Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger
Team Spark: Proverb - When You Fight Amongst Yourselves, Others Win

Team Spark: Proverb - When You Fight Amongst Yourselves, Others Win

Spark team communication on getting caught up among ourselves so much that we lose focus on the big picture.

#259 ID:1610
Topic: Communication Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger
Team Spark: Proverb - When You Solve One Problem, There Are Always More Problems

Team Spark: Proverb - When You Solve One Problem, There Are Always More Problems

Spark team communication on the complimentary skills that each person brings to the team that will help us to solve problems.

#260 ID:1611
Topic: Problem Resolution Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Team Builder, Discussion Trigger, Conflict Resolution
Team Spark: Proverb - Work With What You Have

Team Spark: Proverb - Work With What You Have

Spark team communication on being creative and getting the job done with limited resources.

#261 ID:1612
Topic: Change Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality
Team Spark: Proverb - Working Together You Can Achieve More

Team Spark: Proverb - Working Together You Can Achieve More

Spark team communication on how we can work better as a team when we face our large projects.

#262 ID:1613
Topic: Teamwork Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Team Builder, Discussion Trigger
Team Spark: Proverb - You Are Limited by What Ties You Down

Team Spark: Proverb - You Are Limited by What Ties You Down

Spark team communication on how have we faced limitations in the past and yet overcome them.

#263 ID:1614
Topic: Collaboration Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Team Builder, Discussion Trigger
Team Spark: Teach Team Shorthand to New Team Members

Team Spark: Teach Team Shorthand to New Team Members

Most work teams tend to develop their own compressed language that allows team members to communicate quickly and easily with each other. When outsiders join the team, this shorthand may be hard to understand or learn, resulting in conflict and frustration, especially if people are from different cultural backgrounds.

#264 ID:1587
Topic: Communication Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Team Builder, Discussion Trigger, Teamwork
Team Spark: Tell Stories to Build Strong Communities

Team Spark: Tell Stories to Build Strong Communities

Storytelling is at the heart of what makes us human and is a universal tool used by groups of people to explain who they are and the experiences that shaped their history. While we might not use cave drawings anymore, we still use storytelling to capture collective histories and lessons learned.

#265 ID:1588
Topic: Communication Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Team Builder, Discussion Trigger, Teamwork
Team Spark: Understand Your Expertise

Team Spark: Understand Your Expertise

Diverse teams with members from different backgrounds will offer an even greater variety of expertise and personalities. While it may take an increased amount of respect and awareness to work in concert, the team has a greater potential for victory.

#266 ID:1575
Topic: Collaboration Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger, Teamwork
Team Spark: Use a Mediator to Help Stalemates

Team Spark: Use a Mediator to Help Stalemates

Asking for the assistance of a “referee” or a neutral, third party colleague, may provide the necessary insight to tease out the cause of the miscommunication, which could be rooted in cultural, generational, or personality style differences.

#267 ID:1589
Topic: Communication Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Team Builder, Discussion Trigger, Teamwork
Team Spark: Use Intuition to Foster Better Teamwork

Team Spark: Use Intuition to Foster Better Teamwork

When you devote time and effort to communicating with a colleague, especially one from a background different than your own, you can improve the fluency of your communication and eventually be able to detect minute changes in these communications.

#268 ID:1590
Topic: Communication Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Team Builder, Discussion Trigger, Teamwork
Understanding Difficult People

Understanding Difficult People

This is a great exercise to introduce the concept of the different types (in the 'difficult' range) of people we'll most often interact with in the workplace.

#269 ID:1481
Topic: Interpersonal Skills Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism, Discussion Trigger, Teamwork, Collaboration
Using Your Senses

Using Your Senses

Participants will be made more fully aware of how things can be when everyone at the organization is on the “same page.”

#270 ID:1413
Topic: Culture Commitment Learning Paths: Leadership, Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Training Support, Energizer or Team Builder
Discussion Card: Coaching Others

Discussion Card: Coaching Others

These easy-to-use cards provide a simple model (C.O.A.C.H.) along with thought-provoking questions on effectively coaching others in the workplace and beyond. These cards are great for a quick training reminder, mentor support or conversation starter.

#271 ID:1800
Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Training Support, Team Builder or Retention Aid, Collaboration, Learning Reinforcement
Discussion Card: Collaboration

Discussion Card: Collaboration

These easy-to-use cards provide a simple model (T.E.A.M. U.P.) along with thought-provoking questions on the power of collaboration and effective teamwork in the workplace. These cards are great for a quick training reminder or conversation starter.

#272 ID:1785
Topic: Teamwork Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leadership, Management, Discussion Trigger, Culture Commitment, Energizer or Team Builder, Team Builder or Retention Aid, Collaboration, Learning Reinforcement
Discussion Card: Difficult Conversations

Discussion Card: Difficult Conversations

Having a crucial discussion with coworkers and/or employees could mean the difference between resolving an issue or disrupting a relationship. These easy-to-use cards provide a simple model (S.O.R.T. O.U.T.) along with thought-provoking questions on better understanding & addressing conflict. Great for a quick training reminder, reinforcement or as a conversation generator.

#273 ID:2014
Topic: Communication Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Leadership, Management, Professionalism, Discussion Trigger, Learning Reinforcement
Discussion Card: Mentoring 101

Discussion Card: Mentoring 101

These easy-to-use cards provide a simple model (M.E.N.T.O.R.) along with thought-provoking questions on the power of effective mentoring. These cards are great for a quick training reminder, mentor support or conversation starter.

#274 ID:1795
Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Discussion Trigger, Training Support, Culture Commitment, Energizer or Team Builder, Team Builder or Retention Aid, Retention Aid, Learning Reinforcement
Discussion Card: Nonverbal Communication

Discussion Card: Nonverbal Communication

Did you know that 55% of communication with others happens without words? That means your body language is key in your daily conversations. These easy-to-use cards provide a simple model (W.A.T.C.H.) along with thought-provoking questions to help learners understand the importance of nonverbal communication - helping leaders, managers and supervisors address individual or team issues. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

#275 ID:2097
Topic: Communication Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Teamwork, Leading, Training Activities, Communication & Influencing, Learning Reinforcement
Discussion Card: Providing & Receiving Feedback

Discussion Card: Providing & Receiving Feedback

These easy-to-use cards provide a simple model (A.D.V.I.C.E.) along with thought-provoking questions on the power of effective feedback (for both managers and employees). These cards are great for a quick training reminder, mentor support or conversation starter.

#276 ID:1799
Topic: Evaluation Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Management, Discussion Trigger, Training Support, Team Builder or Retention Aid, Learning Reinforcement
Bad Apples - Opening Montage & Five Steps

Bad Apples - Opening Montage & Five Steps

Deal with the challenge of getting work done when dealing with difficult or unpleasant attitudes.

#277 ID:39
Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Collaboration Closed Captioned
Conflict 101™ - Conflict Strategy Overview

Conflict 101™ - Conflict Strategy Overview

Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home.

#278 ID:1965
Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
Courage 2 Coach™ - Program Introduction/Model

Courage 2 Coach™ - Program Introduction/Model

This engaging video lays out the Courage 2 Coach™ (C2C) model for effective coaching. A narrator/coach works through a high level coaching scenario using a dramatic situation.

#279 ID:1721
Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism, Problem Resolution Closed Captioned
Everybody Wins - Opening Montage/Three-Step Process/Team Example

Everybody Wins - Opening Montage/Three-Step Process/Team Example

Turn conflict into collaboration by following a three-step process

#280 ID:74
Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Diversity Dynamics, Management, Professionalism Closed Captioned
Glad I Could Help - Opening Montage/Service Attitude Introduced

Glad I Could Help - Opening Montage/Service Attitude Introduced

Introduce how a service representative's response is the key factor in creative a positive customer experience.

#281 ID:108
Topic: Customer Service Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
Life is a Series of Presentation - Introduction

Life is a Series of Presentation - Introduction

Introduces the concept that life is a series of presentations.

#282 ID:218
Topic: Communication Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Sales & Service, Professionalism Closed Captioned
Mentoring 101™ - The Basics: Program Introduction

Mentoring 101™ - The Basics: Program Introduction

Our lives are filled with changes, new opportunities. And when those come along, it helps to have someone who knows the ropes who can help you -- a mentor.

#283 ID:1959
Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Leadership, Professionalism, Collaboration Closed Captioned
Motivation: Dream it. Walk it. Believe it.™ Program Introduction

Motivation: Dream it. Walk it. Believe it.™ Program Introduction

People often look at self-motivated individuals and wonder...how do they do it? Where does this internal drive come from? What most of us don’t realize is that we already have the knowledge, skills, and abilities to be self-motivated. We have the power to choose our behavior and our responses in any situation, at any time. We already have the power to be self-motivated...we just need a clear map of how to get there.

#284 ID:1841
Topic: Motivation Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Leadership Closed Captioned
Once and For All: Program Introduction

Once and For All: Program Introduction

The longer we allow employee performance issues to continue, the more we put productivity and the effectiveness of our department, team or organization at risk.

#285 ID:1875
Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Office & General Other Topics: Leadership, Assessing Performance, Problem Resolution
Open Mind, Open World: Improving Intercultural Interactions™ (Opening/Introduction)

Open Mind, Open World: Improving Intercultural Interactions™ (Opening/Introduction)

Introduces five cultural continuums that impact how people from around the world interact and work together & introduces a four-step process for engaging in effective intercultural communication.

#286 ID:475
Topic: Communication Learning Paths: Diversity, Equity, Inclusion & Respect, Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Interpersonal Skills, Leadership, Inclusion & Equity, Respect, Workplace Civility Closed Captioned
Program Introduction (T.I.M.E. Model)

Program Introduction (T.I.M.E. Model)

People all seem to have one thing in common...They all have to deal with conflict...whether at work or at home. It’s a part of life. There is a simple, yet very effective way to deal with conflict. Use T.I.M.E. to your advantage.

#287 ID:1951
Topic: Conflict Resolution Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism Closed Captioned
Ready. Set. CHANGE! - Opening

Ready. Set. CHANGE! - Opening

An introduction on adapting to a restructure change within the workplace.

#288 ID:257
Topic: Change Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
S.A.L.E.™: Supporting the Sales Process - Program Introduction

S.A.L.E.™: Supporting the Sales Process - Program Introduction

Opening montage/introduction of Supporting the Sale program.

#289 ID:594
Topic: Sales & Service Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
Win the S.A.L.E.™: One Step at a Time - Program Introduction

Win the S.A.L.E.™: One Step at a Time - Program Introduction

Program opening/sets the stage for One Step at a Time.

#290 ID:600
Topic: Sales & Service Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
Win the S.A.L.E.™: Putting It All Together - Program Introduction

Win the S.A.L.E.™: Putting It All Together - Program Introduction

Program opening/sets the scene for Putting It All Together.

#291 ID:598
Topic: Sales & Service Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
WorkSmarts - Program Introduction

WorkSmarts - Program Introduction

Introduction of four strategies for being work smart.

#292 ID:397
Topic: Professionalism Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Collaboration, Problem Resolution Closed Captioned
Bad Apples - Program Conclusion/Review Five Steps

Bad Apples - Program Conclusion/Review Five Steps

Review a five-step strategy for dealing with bad attitudes.

#293 ID:47
Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Collaboration Closed Captioned
Clarify. Communicate. Commit.

Clarify. Communicate. Commit.

Summary of process involved in productively responding to change.

#294 ID:261
Topic: Change Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
Conflict 101™ - The Bottom Line

Conflict 101™ - The Bottom Line

There’s no doubt that dealing with conflict is challenging but may not always be easy. But, it’s important to learn how-to-deal with “conflict” in a healthy and positive way.

#295 ID:1966
Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
Courage 2 Coach™ - Program Conclusion / The Bottom Line

Courage 2 Coach™ - Program Conclusion / The Bottom Line

This quick video provides a quick summary of the C2C model and how it's simplicity is still a powerful way to get the most out of your employees. The bottom line... coaching works!

#296 ID:1722
Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism Closed Captioned
Everybody Wins - Program Conclusion/Review Three-Steps/"Making Sure Everybody Wins"

Everybody Wins - Program Conclusion/Review Three-Steps/"Making Sure Everybody Wins"

Summary of how to use the three steps involved in turning conflict into collaboration

#297 ID:78
Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Office & General Other Topics: Communication, Professionalism Closed Captioned
Glad I Could Help - Program Conclusion/Summary/Review

Glad I Could Help - Program Conclusion/Summary/Review

Summarizing key points of the "Glad I Could Help" approach to meeting customers' needs.

#298 ID:118
Topic: Customer Service Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
I Can A.C.E. That Problem

I Can A.C.E. That Problem

Review and reinforce the A.C.E. It!™ problem-solving model.

#299 ID:23
Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Leadership, Sales & Service Closed Captioned
Johnny the Bagger® - Final Thought

Johnny the Bagger® - Final Thought

How to provide service from the heart

#300 ID:405
Topic: Customer Service Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism, Customer Service