Search Video Library for: Leadership, Management
The Three-Dimensional Interview: Evaluating for Capability, Commitment and Chemistry™
This program helps hiring managers take the guesswork out of evaluating candidates and selecting the right person for the job. Get practical, step-by-step instructions for how to effectively plan and conduct consistent, structured interviews.
Off-The-Shelf Video Program (ILT) Leadership Effective (& Legal) Interviewing, Change, Hiring & Recruiting, Management, Professionalism
A Real Team Player. Not!
When someone on the team is a hold out, their LACK of involvement stands out like a bad actor in a good movie. Everybody sees it. It affects the whole team's attitude. That isn’t good.
Video Vignettes Leadership, Personal Performance Personal Improvement, Coaching & Mentoring, Communication, Emotional Intelligence, Effective Leadership, Management
A Real Team Player. Not! (Healthcare)
Teams are great. Unless... you have somebody on the team who just doesn't get it. Or worse - they get it, they just don't care.
Video Vignettes Leadership, Personal Performance Personal Improvement, Coaching & Mentoring, Communication, Emotional Intelligence, Successfully Leading Others, Management
Change Is Not in My Vocabulary (Healthcare)
When you're dealing with someone who has the flexibility of a fence post, we're talking about deep-rooted feelings. And sometimes, the most we can do is offer a new perspective. You know, give them something to think about and then hope for the best.
Video Vignettes Leadership, Personal Performance Change, Coaching & Mentoring, Communication, Emotional Intelligence, Successfully Leading Others, Management, Personal Improvement
Change Is Not in My Vocabulary...
Every once in a while, you'll run into someone who thinks change is a four-letter word. They get so wrapped up in their own way of doing things that they can't - or won't - see that there might be a better way.
Video Vignettes Leadership, Personal Performance Change, Coaching & Mentoring, Communication, Emotional Intelligence, Effective Leadership, Management, Personal Improvement
FMLA - Informing Employees of Their Rights & Policies
As a manager, you've got several responsibilities when it comes to the FMLA. Things like making sure your people understand their rights and responsibilities under the law; making sure they understand your organization's policies - just to name a few.
Video Vignettes Ethics & Compliance, Leadership Compliance, Communication, Management, Professionalism
FMLA - Reduced Schedules & Leaves
One of the biggest issues that managers struggle with is the requirement to give reduced schedules or intermittent leave, especially in the case of chronic conditions, and how that may relate to the Americans with Disabilities Act or ADA. A serious health condition or disability may require an employee to work a reduced schedule.
Video Vignettes Ethics & Compliance, Leadership Compliance, Communication, Management, Professionalism
FMLA - Returning to Work
As tempting as it may be, when an employee is on an FMLA leave, you can't demand that he or she come back to work; even if you offer to make a reasonable accommodation, like a flexible schedule or assignment to light duty work.
Video Vignettes Ethics & Compliance, Leadership Compliance, Communication, Management, Professionalism
FMLA - What Qualifies for FMLA Leave?
You should not be the one to make a final determination on whether or not something is a "serious health condition." That should always be left to your HR department. However, you do need to have at least a working knowledge of what qualifies as a "serious health condition" and all the other reasons an employee's time off can be designated as an FMLA leave.
Video Vignettes Ethics & Compliance, Leadership Compliance, Communication, Management, Professionalism
Non-Verbal Indicators (Behavior-Based Interviewing)
To uncover past behaviors from candidates, sometimes we need to follow "feeling" clues. Feelings point to the hidden parts of past behavior. And, of course, none of us are mind readers when it comes to reading feelings, but all of us can learn to recognize the non-verbal indicators of feelings.
Video Vignettes Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management
Substance Abuse: Intervention
How to legally intervene when a manager suspects substance abuse.
Video Vignettes Ethics & Compliance, Leadership Substance Abuse, Compliance, Employee Wellness, Management, Professionalism
The “Whatever” Co-Worker…
Getting people to care about things they think are "no big deal" can be a challenge. But when everybody understands how important their own contribution is – progress it what happens. More work gets done right the first time, and everybody feels good about putting the effort.
Video Vignettes Leadership, Personal Performance Effective Leadership, Coaching & Mentoring, Communication, Emotional Intelligence, Management, Personal Improvement, Professionalism
The “Whatever” Co-Worker… (Healthcare)
Getting people to care about things they think are "no big deal" can be a dance. But when everybody gets on the same page - understands how important their own contribution is – it can be amazing what happens. More work gets done right the first time, and everybody feels good about making the effort.
Video Vignettes Leadership, Personal Performance Effective Leadership, Coaching & Mentoring, Communication, Emotional Intelligence, Management, Personal Improvement
More Than a Gut Feeling™ Legal or Illegal Interviewing Questions?
Asking the right questions in an interview is your single best way to get the right kinds of information... the kinds of information that will lead you to the best hiring decision. But how do you know what's legal... and even illegal to ask during an interview? This short video provides up-to-date do's and don'ts when it comes to interview questions and is a comprehensive resource for all managers and/or supervisors involved in the hiring process.
TrainingBytes® Leadership Hiring & Recruiting, Interpersonal Skills, Effective (& Legal) Interviewing, Management
Discussion Card - Multigenerational Teams
This fun, information-packed card provides a working across generations model (A.G.E.S. @ W.O.R.K.) and questions to address common generational-specific issues in the workplace. These cards are great for a quick training reminder or conversation starter.
Discussion Cards Diversity, Equity, Inclusion & Belonging, Leadership Generational Challenges, Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Respect / Respectfulness, Team Builder, Team Builder or Retention Aid, Training Support
Discussion Card: Collaboration
These easy-to-use cards provide a simple model (T.E.A.M. U.P.) along with thought-provoking questions on the power of collaboration and effective teamwork in the workplace. These cards are great for a quick training reminder or conversation starter.
Discussion Cards Leadership, Personal Performance Teamwork, Collaboration, Communication, Culture Commitment, Discussion Trigger, Energizer or Team Builder, Effective Leadership, Learning Reinforcement, Management, Team Builder or Retention Aid
Discussion Card: Developing Diversity Pipelines
The similarities and differences in our workplace can strengthen the overall effectiveness of our organization when we develop diversity pipelines. These easy-to-use cards provide a simple model (B.U.I.L.D.) along with thought-provoking questions on recruiting and hiring with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.
Discussion Cards Diversity, Equity, Inclusion & Belonging, Leadership Diversity Dynamics, Discussion Trigger, Diversity Dynamics, Hiring & Recruiting, Effective Leadership, Learning Reinforcement, Management
Discussion Card: Difficult Conversations
Having a crucial discussion with coworkers and/or employees could mean the difference between resolving an issue or disrupting a relationship. These easy-to-use cards provide a simple model (S.O.R.T. O.U.T.) along with thought-provoking questions on better understanding & addressing conflict. Great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Cards Leadership, Personal Performance Communication, Discussion Trigger, Interpersonal Skills, Effective Leadership, Learning Reinforcement, Management, Professionalism
Discussion Card: Diversity in Hiring
When hiring employees, it's important to think about what happens after the hire - even during the hiring process. These easy-to-use cards provide a simple model (H.I.R.I.N.G.) along with thought-provoking questions on supporting each employee before/after the hire. These cards are great for a quick training reminder, reinforcement or as a conversation starter.
Discussion Cards Diversity, Equity, Inclusion & Belonging, Leadership Hiring & Recruiting, Discussion Trigger, Diversity Dynamics, Hiring & Recruiting, Effective (& Legal) Interviewing, Effective Leadership, Learning Reinforcement, Management, Onboarding
Discussion Card: Diversity Recruiting
Introduce managers' responsibilities related to recruiting and hiring practices. These easy-to-use cards provide a simple model (R.E.C.R.U.I.T.) along with thought-provoking questions on effectively recruiting with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.
Discussion Cards Diversity, Equity, Inclusion & Belonging, Leadership Hiring & Recruiting, Discussion Trigger, Diversity Dynamics, Hiring & Recruiting, Effective (& Legal) Interviewing, Effective Leadership, Learning Reinforcement, Management