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Results for Learning Path: Leadership Topic: Leadership

The Three-Dimensional Interview: Evaluating for Capability, Commitment and Chemistry™

The Three-Dimensional Interview: Evaluating for Capability, Commitment and Chemistry™

This program helps hiring managers take the guesswork out of evaluating candidates and selecting the right person for the job. Get practical, step-by-step instructions for how to effectively plan and conduct consistent, structured interviews.

Topic: Interviewing Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Management, Professionalism, Hiring & Recruiting Closed Captioned
Common ADA Questions About Hiring

Common ADA Questions About Hiring

Help managers learn how to effectively handle and respond to tough ADA issues and guide them through the recruitment process.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Closed Captioned
Create a Probe from a Job Task (Interviewing Tip)

Create a Probe from a Job Task (Interviewing Tip)

Example of interview question and candidate response to prompt probing question.

Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Leadership, Professionalism Closed Captioned
Evaluating Performance and Progressive Discipline

Evaluating Performance and Progressive Discipline

Introduces managers' responsibilities related to evaluating performance and progressive discipline.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism Closed Captioned
FMLA - Informing Employees of Their Rights & Policies

FMLA - Informing Employees of Their Rights & Policies

As a manager, you've got several responsibilities when it comes to the FMLA. Things like making sure your people understand their rights and responsibilities under the law; making sure they understand your organization's policies - just to name a few.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Professionalism Closed Captioned
FMLA - Key Actions to Stay in Compliance

FMLA - Key Actions to Stay in Compliance

Key actions discussed: Call your HR department whenever employees are out for 4 days or more, or whenever a potential FMLA issue arises. Make absolutely sure that your employees understand their rights and responsibilities under the law, by making sure they are in contact with HR. Always be fair and compassionate.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Professionalism Closed Captioned
FMLA - What Qualifies for FMLA Leave?

FMLA - What Qualifies for FMLA Leave?

You should not be the one to make a final determination on whether or not something is a "serious health condition." That should always be left to your HR department. However, you do need to have at least a working knowledge of what qualifies as a "serious health condition" and all the other reasons an employee's time off can be designated as an FMLA leave.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Professionalism Closed Captioned
Follow a Verbal or Non-Verbal Lead (Interviewing Tips)

Follow a Verbal or Non-Verbal Lead (Interviewing Tips)

Explanation of the probing strategy of following a verbal or non-verbal lead.

Topic: Interviewing Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Leadership, Professionalism Closed Captioned
Insight: Build on Strengths (Not Fixing Weaknesses)

Insight: Build on Strengths (Not Fixing Weaknesses)

The notion that to become a great leader one must build strengths rather than fix weaknesses.

Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism Closed Captioned
Insight: Combinations of Strengths Produce Exponential Results

Insight: Combinations of Strengths Produce Exponential Results

The notion that it is a combination of strengths that produces results and leads to extraordinary leadership

Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism Closed Captioned
Insight: Five Clusters of Strengths That Really Matter

Insight: Five Clusters of Strengths That Really Matter

The perspective that all leadership competencies are not equal; there are five key strengths that matter most

Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism Closed Captioned
Insight: The Fastest Way Isn't Always a Straight Line

Insight: The Fastest Way Isn't Always a Straight Line

The perspective that leadership skills do not have to be developed in a linear fashion

Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism Closed Captioned
Legal Briefs™ Recruiting and Hiring: Avoiding Illegal Questions

Legal Briefs™ Recruiting and Hiring: Avoiding Illegal Questions

Avoiding illegal questions during the interview process.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
Legal Briefs™ Recruiting and Hiring: Conducting Legal Reference Checks

Legal Briefs™ Recruiting and Hiring: Conducting Legal Reference Checks

Conducting legal reference and background checks.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Closed Captioned
Legal Briefs™ Recruiting and Hiring: Describing the Job

Legal Briefs™ Recruiting and Hiring: Describing the Job

The importance of using job-specific language and not exaggerating the benefits of a job during the recruiting and interviewing process

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
Legal Briefs™ Recruiting and Hiring: Promoting Diversity Legally

Legal Briefs™ Recruiting and Hiring: Promoting Diversity Legally

Dealing with members of a federally-protected status group during the recruiting and interviewing process.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Closed Captioned
Legal Briefs™ Recruiting and Hiring: Protected Classifications

Legal Briefs™ Recruiting and Hiring: Protected Classifications

The importance of avoiding reverse discrimination in the recruiting and hiring process.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Compliance, Professionalism Closed Captioned
Legal Briefs™ Workplace Privacy: Managing Expectations of Privacy

Legal Briefs™ Workplace Privacy: Managing Expectations of Privacy

Managing employees' expectations of privacy in the workplace.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Closed Captioned
Legal Briefs™ Workplace Privacy: Obtaining Employee Consent

Legal Briefs™ Workplace Privacy: Obtaining Employee Consent

How to be sensitive to an employee's expectation of privacy; the obligation of a manager to inform employees about re-entry

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
Legal Briefs™ Workplace Privacy: Protecting Confidentiality of Employee Records

Legal Briefs™ Workplace Privacy: Protecting Confidentiality of Employee Records

You have a responsibility to safeguard employee records by ensuring that confidential information is kept in appropriate confidential files, preferably in a locked cabinet or office. Neglecting to take action to correct filing problems could open your organization up to a lawsuit.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Compliance, Professionalism Closed Captioned
Legal Briefs™ Workplace Violence: An Employee with a Temper

Legal Briefs™ Workplace Violence: An Employee with a Temper

Dealing with hot tempers that could potentially lead to workplace violence.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism, Workplace Violence Prevention Closed Captioned
Legal Briefs™ Workplace Violence: Dealing with an ADA-Protected Employee

Legal Briefs™ Workplace Violence: Dealing with an ADA-Protected Employee

Responding to unprofessional or violent behavior when dealing with an ADA-protected employee.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism, Workplace Violence Prevention Closed Captioned
Legal Briefs™ Workplace Violence: Employee Who Threatens an Outsider

Legal Briefs™ Workplace Violence: Employee Who Threatens an Outsider

Discusses how an employee who makes threats toward persons who do not work for their organization can still impact the organization's susceptibility to hostile work environment issues and other lawsuits.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism, Workplace Violence Prevention Closed Captioned
Legal Briefs™ Workplace Violence: Investigating Rumors of Threats

Legal Briefs™ Workplace Violence: Investigating Rumors of Threats

The importance of investigating rumors of threats regardless of who is involved.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism, Workplace Violence Prevention Closed Captioned
Legal Briefs™ Workplace Violence: Pre-Employment Screening

Legal Briefs™ Workplace Violence: Pre-Employment Screening

Obtaining permissions for pre-employment screening

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism, Workplace Violence Prevention Closed Captioned
Non-Verbal Indicators (Behavior-Based Interviewing)

Non-Verbal Indicators (Behavior-Based Interviewing)

To uncover past behaviors from candidates, sometimes we need to follow "feeling" clues. Feelings point to the hidden parts of past behavior. And, of course, none of us are mind readers when it comes to reading feelings, but all of us can learn to recognize the non-verbal indicators of feelings.

Topic: Hiring & Recruiting Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Management, Leading, Interviewing Closed Captioned
Performance Doesn’t Improve (Verbal Warning)

Performance Doesn’t Improve (Verbal Warning)

When an employee doesn’t do what he or she said she could or would do, move to the first formal step of progressive discipline, a verbal warning. The verbal warning is a discussion where you let the employee know what specific behavior is unacceptable and that it has to stop.

Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Assessing Performance, Problem Resolution
Probe Based on Non-Verbal Cues (Interviewing Tip)

Probe Based on Non-Verbal Cues (Interviewing Tip)

Example of interview question and candidate response to prompt probing question.

Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Leadership, Professionalism Closed Captioned
Probe for a Current Work Example #1 (Interviewing Tip)

Probe for a Current Work Example #1 (Interviewing Tip)

Explanation of the probing strategy of probing for a current work example

Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Leadership, Professionalism Closed Captioned
Probe for a Current Work Example #2 (Interviewing Tip)

Probe for a Current Work Example #2 (Interviewing Tip)

Example of interview question and candidate response to prompt probing question

Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Leadership, Professionalism Closed Captioned
Probe for a Current Work Example #3 (Interviewing Tip)

Probe for a Current Work Example #3 (Interviewing Tip)

Example of interview question and candidate response to prompt probing question.

Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Leadership, Professionalism Closed Captioned
Return to the Target of the Question (Interviewing Tips)

Return to the Target of the Question (Interviewing Tips)

Explanation of the probing strategy of returning to the target of the question

Topic: Interviewing Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Leadership, Professionalism Closed Captioned
Straight TALK™ - A Spotlight on Resolving Conflict in the Workplace

Straight TALK™ - A Spotlight on Resolving Conflict in the Workplace

Conflict in the workplace isn't always unhealthy. There are many things to consider when dealing with both healthy and detrimental workplace conflict. This new Straight TALK™ series focuses on understanding conflict and our options on handling it. Intended for managers and supervisors, this series gets straight to the point by providing easy-to-understand information - directly from Sollah's premiere subject matter experts.

Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism, Discussion Trigger
Substance Abuse: Appropriate Action

Substance Abuse: Appropriate Action

Dealing appropriately with unprofessional behavior caused by substance abuse.

Topic: Substance Abuse Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Professionalism, Employee Wellness Closed Captioned
Substance Abuse: Staying Focused on the Issue

Substance Abuse: Staying Focused on the Issue

The importance of staying focused on performance concerns when dealing with a potential situation involving substance abuse.

Topic: Substance Abuse Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Professionalism, Employee Wellness Closed Captioned
Team Troubles? (The 'Fight' Approach to Conflict)

Team Troubles? (The 'Fight' Approach to Conflict)

Some people use an aggressive approach when upset - we call this the 'fight' approach. This vignette helps you anticipate this and help you think about how you can use T.I.M.E. principles when your own emotions are triggered.

Topic: Teamwork Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Conflict Resolution Closed Captioned
That’s My Bonus You’re Messin’ With! (The 'Freeze' Approach to Conflict)

That’s My Bonus You’re Messin’ With! (The 'Freeze' Approach to Conflict)

Most of us don't like conflict! Some of us tend to 'freeze' when we are faced with situations that force us deal with tension in the workplace. It's important to remember that each of us is responsible for reacting in ways that will increase the odds for a successful resolution to the conflict.

Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
The ADA: Tough Questions & Straight Answers - Program Conclusion

The ADA: Tough Questions & Straight Answers - Program Conclusion

The bottom line when it comes to the ADA is this... If you use common sense, treat individuals with disabilities fairly, and provide them with equal opportunities to prove they're capable of doing the job...You'll not only help keep yourself and your organization out of court... you'll probably find that they will turn out to be some of the very best, most highly motivated employees you've ever had.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Closed Captioned
The Boss Who Knows It All… And Then Some! (Healthcare)

The Boss Who Knows It All… And Then Some! (Healthcare)

One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager or boss.

Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Problem Resolution, Personal Improvement, Emotional Intelligence Closed Captioned
Unclear Expectations - Using Progressive Discipline

Unclear Expectations - Using Progressive Discipline

Progressive discipline is really a matter of following a series of planned actions when dealing with employee performance issues or infractions of company policy. The actions intensify in seriousness if the employee continues to fail to meet job expectations and standards.

Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Assessing Performance, Problem Resolution
Using a Corrective Discussion (Aggressive Employee)

Using a Corrective Discussion (Aggressive Employee)

Dealing with angry and defensive behavior that is directed toward you is difficult, to say the least. The best strategy is to sit back and listen. Let the other person get it all out. As tough as it is, don’t respond in kind.

Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Assessing Performance, Problem Resolution
Dealing with Conflict: Common Fight, Flight & Freeze Responses

Dealing with Conflict: Common Fight, Flight & Freeze Responses

Help employees and co-workers understand the responses observed in the workplace when someone was presented with a challenge that provoked an emotional reaction.

Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Training Support, Training Activities, Training Ideas
So Many Choices, So Much at Stake: Choosing the Right Training Resource for Your Organization
Topic: Management Learning Path: Leadership Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Leadership, Discussion Trigger
Discussion Card - Multigenerational Teams

Discussion Card - Multigenerational Teams

This fun, information-packed card provides a working across generations model (A.G.E.S. @ W.O.R.K.) and questions to address common generational-specific issues in the workplace. These cards are great for a quick training reminder or conversation starter.

Topic: Generational Challenges Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Leadership, Management, Inclusion & Equity, Team Builder, Respect, Discussion Trigger, Training Support, Team Builder or Retention Aid, Learning Reinforcement
Discussion Card: Developing Diversity Pipelines

Discussion Card: Developing Diversity Pipelines

The similarities and differences in our workplace can strengthen the overall effectiveness of our organization when we develop diversity pipelines. These easy-to-use cards provide a simple model (B.U.I.L.D.) along with thought-provoking questions on recruiting and hiring with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Leadership, Management, Discussion Trigger, Hiring & Recruiting, Learning Reinforcement
Discussion Card: Diversity in Hiring

Discussion Card: Diversity in Hiring

When hiring employees, it's important to think about what happens after the hire - even during the hiring process. These easy-to-use cards provide a simple model (H.I.R.I.N.G.) along with thought-provoking questions on supporting each employee before/after the hire. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Topic: Hiring & Recruiting Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Leadership, Management, Discussion Trigger, Interviewing, Hiring & Recruiting, Onboarding, Learning Reinforcement
Discussion Card: Diversity Recruiting

Discussion Card: Diversity Recruiting

Introduce managers' responsibilities related to recruiting and hiring practices. These easy-to-use cards provide a simple model (R.E.C.R.U.I.T.) along with thought-provoking questions on effectively recruiting with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Topic: Hiring & Recruiting Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Leadership, Management, Discussion Trigger, Interviewing, Hiring & Recruiting, Learning Reinforcement
Discussion Card: Managing Diverse Teams

Discussion Card: Managing Diverse Teams

These colorful, easy-to-use cards provide a leadership model (M.A.N.A.G.E.) and questions to address common team issues. These cards are great for a quick training reminder or conversation starter.

Topic: Management Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Leadership, Team Builder, Discussion Trigger, Training Support, Team Builder or Retention Aid, Learning Reinforcement
Discussion Card: Partnering with Community Organizations

Discussion Card: Partnering with Community Organizations

Finding diverse talent is key to positive growth - and using as many recruiting resources as possible - is key. These easy-to-use cards provide a simple model (L.O.C.A.L.) along with thought-provoking questions on working with community organizations to recruit and hire with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Topic: Hiring & Recruiting Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Leadership, Management, Discussion Trigger, Learning Reinforcement
Discussion Card: Recruiting Diverse Talent In-House

Discussion Card: Recruiting Diverse Talent In-House

Finding diverse talent might be as easy as looking within... within your organization. These easy-to-use cards provide a simple model (I.N.H.O.U.S.E.) along with thought-provoking questions on finding and developing diverse talent within your own organization. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Topic: Hiring & Recruiting Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Leadership, Management, Discussion Trigger, Learning Reinforcement
Discussion Card: Recruiting Sources

Discussion Card: Recruiting Sources

Finding and recruiting diverse talent takes time, creativity and patience - but the work is worth it! These easy-to-use cards provide a simple model (S.O.U.R.C.E.) along with thought-provoking questions on sources for recruiting and hiring with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Topic: Hiring & Recruiting Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Leadership, Management, Inclusion & Equity, Discussion Trigger, Hiring & Recruiting, Learning Reinforcement
Discussion Card: The Impact of Filters

Discussion Card: The Impact of Filters

Filters come from your background, choices and life experiences. We all have them. These easy-to-use cards provide a simple model (F.I.L.T.E.R.) along with thought-provoking questions on better understanding your personal filters. Great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Inclusion & Equity, Respect, Discussion Trigger, Unconscious / Hidden Bias, Micro-Inequities/Micro-Aggressions, Learning Reinforcement
Discussion Card: Understanding Stereotypes

Discussion Card: Understanding Stereotypes

Understanding stereotypes means seeing where assumptions are based on a person belonging to a certain group of people. These easy-to-use cards provide a simple model (U.N.F.A.I.R.) along with thought-provoking questions on better understanding & addressing stereotypes in the workplace. Great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Inclusion & Equity, Respect, Discussion Trigger, Unconscious / Hidden Bias, Micro-Inequities/Micro-Aggressions, Learning Reinforcement
Discussion Card: Working with Transgender Colleagues

Discussion Card: Working with Transgender Colleagues

These easy-to-use cards provide a simple model (G.E.N.D.E.R.) along with thought-provoking questions for creating a respectful and inclusive workplace. These cards are great for a quick training reminder or conversation starter.

Topic: Gender Identity Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Leadership, Management, Inclusion & Equity, Discussion Trigger, Training Support, Culture Commitment, Team Builder or Retention Aid, Learning Reinforcement
Introduction to the FMLA (Family Medical Leave Act)

Introduction to the FMLA (Family Medical Leave Act)

The intent of the FMLA is basically to help employees balance work and family responsibilities by guaranteeing them leaves in certain situations. But, trying to decipher the in's and out's of the law can be a challenge. This short video provides a quick introduction.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Professionalism Closed Captioned
Legal Briefs™ Discipline & Termination - Program Introduction

Legal Briefs™ Discipline & Termination - Program Introduction

Let's face it, terminating employees is really tough. The video introduces five common issues managers struggle with when dealing with discipline and termination.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Closed Captioned
Legal Briefs™ Recruiting & Hiring: Program Introduction

Legal Briefs™ Recruiting & Hiring: Program Introduction

This quick video offers an introduction to common hiring issues and appropriate actions for managers and/or supervisors to take.

Topic: Hiring & Recruiting Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Closed Captioned
Legal Briefs™ Substance Abuse - Program Introduction

Legal Briefs™ Substance Abuse - Program Introduction

Introduction to five aspects for dealing with substance abuse in the workplace and actions to keep the workplace drug-free.

Topic: Substance Abuse Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Professionalism, Employee Wellness Closed Captioned
Legal Briefs™ The ADA - Program Introduction

Legal Briefs™ The ADA - Program Introduction

As a manager or supervisor, there are key legal concepts we need to be aware of in our workplace. This video starts with the definition and key concepts of the American Disabilities Act.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Closed Captioned
Legal Briefs™ Workplace Privacy - Program Introduction

Legal Briefs™ Workplace Privacy - Program Introduction

How an organization establishes, documents, communicates and enforces employment policies can impact workplace privacy.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Closed Captioned
Legal Briefs™ Workplace Violence: Program Introduction

Legal Briefs™ Workplace Violence: Program Introduction

Preventing workplace violence begins with manager awareness.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism, Workplace Violence Prevention Closed Captioned
Let's T.A.L.K.™ - Program Opening/T.A.L.K. Model Explained

Let's T.A.L.K.™ - Program Opening/T.A.L.K. Model Explained

Explanation of the T.A.L.K. communication model for handling performance appraisal discussions. Great primer for managers needing help with key communication interactions.

Topic: Management Learning Path: Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Closed Captioned
The Extraordinary Leader - Program Opening/Perspectives

The Extraordinary Leader - Program Opening/Perspectives

Real people expressing concerns and insight into what it takes to become a leader

Topic: Leadership Learning Path: Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Interpersonal Skills, Management, Professionalism Closed Captioned
The Three Dimensional Interview - Program Introduction

The Three Dimensional Interview - Program Introduction

Provides insight and introduces pertinent concepts on interviewing technique.

Topic: Interviewing Learning Path: Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Leadership, Professionalism, Hiring & Recruiting Closed Captioned
Whale Done! - Program Introduction with Ken Blanchard

Whale Done! - Program Introduction with Ken Blanchard

Ken Blanchard introduces the Whale Done! approach to building trust and positive relationships.

Topic: Leadership Learning Path: Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism Closed Captioned
Whale Done! in Action - Program Introduction/Whale Done! Philosophy

Whale Done! in Action - Program Introduction/Whale Done! Philosophy

Introduces the Whale Done! philosophy of building positive relationships to turn your workplace into a place with a positive and passionate spirit.

Topic: Leadership Learning Path: Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism Closed Captioned
Courage 2 Coach™ - Program Conclusion / The Bottom Line

Courage 2 Coach™ - Program Conclusion / The Bottom Line

This quick video provides a quick summary of the C2C model and how it's simplicity is still a powerful way to get the most out of your employees. The bottom line... coaching works!

Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism Closed Captioned
Discipline & Termination: Three Actions for Keeping It Legal

Discipline & Termination: Three Actions for Keeping It Legal

A quick review of actions and tips that managers can take to keep discipline and termination actions legal.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Closed Captioned
FMLA - Benefits of the Family Medical Leave Act

FMLA - Benefits of the Family Medical Leave Act

It's important to remember the benefits of the FMLA. It provides employees with the means to take care of important personal obligations without having to worry about the impact on their careers. And it provides you with a tool to attract and retain motivated and productive employees. And that's a good thing.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Professionalism Closed Captioned
It's the Law™ - Program Conclusion

It's the Law™ - Program Conclusion

Summarizes the basic guidelines managers can use to avoid costly lawsuits and keep their organizations out of court.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Summary Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Diversity Dynamics, Harassment Prevention, Interpersonal Skills, Professionalism Closed Captioned
Legal Briefs™ Recruiting and Hiring: Actions for Staying Out of Court
Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Closed Captioned
Legal Briefs™ Workplace Privacy: Three Actions: Managing to Get It Right

Legal Briefs™ Workplace Privacy: Three Actions: Managing to Get It Right

Reviews the appropriate actions to handle workplace privacy.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
Let's T.A.L.K.™ - Program Conclusion/T.A.L.K. Model Review

Let's T.A.L.K.™ - Program Conclusion/T.A.L.K. Model Review

Review of the key strategies for positive and productive performance reviews. Provides insight on the powerful T.A.L.K. model - reinforcing how to use it effectively.

Topic: Leadership Learning Path: Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism, Assessing Performance Closed Captioned
The Extraordinary Leader - You Can Make An Extraordinary Difference

The Extraordinary Leader - You Can Make An Extraordinary Difference

Review of the keys to becoming an extraordinary leader and why it is important.

Topic: Leadership Learning Path: Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism Closed Captioned
Three Actions to Promote a Drug-Free Workplace

Three Actions to Promote a Drug-Free Workplace

Review of the main actions which promote a drug-free workplace.

Topic: Substance Abuse Learning Paths: Ethics & Compliance, Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Professionalism, Employee Wellness Closed Captioned
Whale Done! - Program Summary (Building Relationships)

Whale Done! - Program Summary (Building Relationships)

Review of Whale Done! approach; building relationships to get positive results.

Topic: Leadership Learning Path: Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism Closed Captioned
What You Need to Know - Five Actions for Staying Out of Court

What You Need to Know - Five Actions for Staying Out of Court

Reviews the responsibilities and actions managers need to know in regards to The American Disabilities Act

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Summary Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
Case Study & Branching Exercise: Goal Setting (Manager)

Case Study & Branching Exercise: Goal Setting (Manager)

You are a new manager in the organization. A few weeks ago, you asked your employees to begin thinking about individual and department goals for the next year. When you reviewed their submitted goals, you were disappointed by the general lack of enthusiasm and creativity of the group. What do you do? Kick start a great discussion with this case study and branching exercise.

Topic: Goals and Goal Setting Learning Path: Leadership Type: Case Studies Other Topics: Leadership, Management, Discussion Trigger, Leading, Learning Reinforcement
Case Study & Branching Exercise: Highly Critical (Manager)

Case Study & Branching Exercise: Highly Critical (Manager)

You are a manager of a large division. One of your best performing employees has a reputation for being highly critical of her co-workers. She criticizes the competency of other team members, how many hours they work compared to her, and how much time they spend socializing on the job. What do you do? Kick start a great discussion with this case study and branching exercise.

Topic: Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Discussion Trigger, Leading, Learning Reinforcement, Emotional Intelligence
Case Study & Branching Exercise: Overwhelmed! (Manager)

Case Study & Branching Exercise: Overwhelmed! (Manager)

You are the manager of a large department. Recently, you have become concerned one of your high-performing employees may be overwhelmed by his growing workload. What do you do? Kick start a great discussion with this case study and branching exercise.

Topic: Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Discussion Trigger, Leading, Personal Improvement
Article: Supporting Consistent Ethics and Values in the Workplace

Article: Supporting Consistent Ethics and Values in the Workplace

As business leaders, what do we truly value? Integrity? Innovation? Delighting our customers? Being an employer of choice? Or are some of these just platitudes that make our annual reports look pristine? Does our aversion to ideas advocating radical change suggest we are really a conservative company, even though our words tell everyone we value risk taking?

Topic: Ethics & Integrity Learning Paths: Ethics & Compliance, Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Professionalism, Training Support
Defining Your Role Before,During,and After Training

Defining Your Role Before,During,and After Training

Help increase ROI for the organization by focusing on everything you can do to insure both an effective training experience and successful integration and application of training.

Topic: Training Support Learning Paths: Leadership, Personal Performance Type: Trainer Resource
Key Concept: EEO Review

Key Concept: EEO Review

Employment decisions such as hiring, promotion, work assignments, training, disciplinary actions, pay, awards, working conditions and performance appraisal are covered under the provisions of EEO. This article provides a good overview of the EEO and key terms in employment law.

Topic: Compliance Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Inclusion & Equity, Discussion Trigger, Training Support, Discrimination
Key Concept: The Competitive Advantage of Diversity & Inclusion

Key Concept: The Competitive Advantage of Diversity & Inclusion

There are many well-known advantages of having a diverse and inclusive workplace - the most common advantages are discussed in this easy-to-read article.

Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Inclusion & Equity, Discussion Trigger, Training Support, Retention Aid
Manager Obligations Under the FMLA

Manager Obligations Under the FMLA

As a manager, your obligations in regard to the FMLA center primarily around four areas. This handout streamlines each obligation into easy-to-understand terminology.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Management, Discussion Trigger, Training Activities
Most Common Questions for Managers Regarding the FMLA

Most Common Questions for Managers Regarding the FMLA

This supplemental handout covers the four most common questions managers struggle with in regard to staying compliant with the FMLA.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Discussion Trigger, Training Support
Opening Your Business to the World

Opening Your Business to the World

Increasing Competitive Capacity Through Improved Global Communication! This is a perspective paper on the topic of multicultural competency.

Topic: Cultural Competency & Sensitivity Learning Paths: Ethics & Compliance, Leadership Type: Trainer Resource Other Topics: Change, Communication, Diversity Dynamics, Leadership, Professionalism
Structured Interviewing: Perfecting the Perfect Hire

Structured Interviewing: Perfecting the Perfect Hire

Average costs to hire and train a new employee are estimated conservatively at two-and-a-half times the combined annual salary and benefits budgeted for the position. This perspective paper covers the topic of effective interviewing.

Topic: Interviewing Learning Path: Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Leadership, Management
Training at the Point of Change: Strategies for a Change-Responsive Workforce

Training at the Point of Change: Strategies for a Change-Responsive Workforce

Perspective paper on the topic of dealing with pervasive change

Topic: Change Learning Path: Leadership Type: Trainer Resource Other Topics: Communication, Leadership
Training Triage: Prioritizing Needs for the High-Performing Workforce

Training Triage: Prioritizing Needs for the High-Performing Workforce

Perspective paper on the topic of workplace competencies

Topic: Leadership Learning Path: Leadership Type: Trainer Resource Other Topics: Change, Motivation, Management
SMART-START™ Attitude: It's All in How You Look at It

SMART-START™ Attitude: It's All in How You Look at It

A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about attitude and the effects it has on relationships and companies.

Topic: Professionalism Learning Paths: Leadership, Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Interpersonal Skills, Collaboration
SMART-START™ Employment Law: The Manager and The Law

SMART-START™ Employment Law: The Manager and The Law

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about workplace legal issues.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Ethics & Integrity, Harassment Prevention, Management
SMART-START™ New Supervisor: So, Now You're the Boss

SMART-START™ New Supervisor: So, Now You're the Boss

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion for new managers and supervisors.

Topic: Leadership Learning Path: Leadership Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Interpersonal Skills, Leadership
SMART-START™ Performance Appraisal: What It's Really All About

SMART-START™ Performance Appraisal: What It's Really All About

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about the importance of performance appraisals.

Topic: Assessing Performance Learning Paths: Leadership, Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership

L.E.A.D. with Integrity™: Promoting a Culture of Ethical Conduct and Compliance

Digitally Re-Mastered in HD Format! Help managers and supervisors step up to the daily task of promoting ethical conduct and ensuring compliance. Using the L.E.A.D. model your managers, directors, supervisors and team leaders will develop the skills needed to foster, influence and sustain a culture of ethics and compliance.

Topic: Ethics & Integrity Learning Paths: Ethics & Compliance, Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism Closed Captioned
Legal Briefs™ Harassment & Discrimination: Promoting Respect & Preventing Discrimination

Legal Briefs™ Harassment & Discrimination: Promoting Respect & Preventing Discrimination

Do your managers know that they are legally responsible for addressing harassment and discrimination situations in their workplaces? This program brings them up to speed fast using straightforward language and real-world examples. Managers gain the knowledge, tools and insights they need to protect themselves and their organizations from lawsuits and regulatory actions.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Harassment Prevention, Professionalism Closed Captioned
Let's M.E.E.T. (Overview of the M.E.E.T. Model for Conflict Resolution)

Let's M.E.E.T. (Overview of the M.E.E.T. Model for Conflict Resolution)

Explanation of the M.E.E.T. communication model as a tool for addressing unacceptable behavior and conflict in the workplace.

Topic: Conflict Resolution Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Leadership Closed Captioned
Legal Briefs™ Workplace Violence: Three Action Steps to Keep the Workplace Safe and Stay Out of Court

Legal Briefs™ Workplace Violence: Three Action Steps to Keep the Workplace Safe and Stay Out of Court

Review of actions managers can take to prevent workplace violence and reduce liability.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism, Workplace Violence Prevention Closed Captioned
Target Results, Not Delivery Methods: Technology's Role in Training for High Performance
Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Trainer Resource