Search Video Library for: Leadership, Communication
Sharing the Load
This case study helps with understanding the FMLA and the impact on your team. Scenario: You are a manager of a large department. One of your employees has filed for Family Medical Leave due to a sudden illness. You need to find a way to keep your team together and keep up with the work flow.
Case Studies Leadership, Personal Performance Management, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness
The Honeymooners
When a same-sex couple gets married
Case Studies Leadership Diversity Dynamics, Communication, Harassment Prevention, Interpersonal Skills, Professionalism
The Social Network
Dealing with employees accessing social media sites from work during "off-hours".
Case Studies Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism
Twitter Jitters
Dealing with employees who disclose confidential information through social media
Case Studies Leadership Effective Leadership, Communication, Professionalism
Union Fliers
How to handle the possibility of union organization
Case Studies Leadership, Personal Performance Problem Resolution, Communication, Interpersonal Skills, Professionalism
Would You Like Any Dessert?
Reinforcing a policy with an employee who believes you are friends.
Case Studies Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism
Article: Leading with Heart
What does it mean to lead with heart, and why is this important? We see signs all around of us of what happens when we fail to lead with heart. We end up fighting wars…we neglect those in need… we pollute our environment.
Trainer Resource Leadership Effective Leadership, Communication, Professionalism
Motivating Factors Handout
What Motivates You to do Your Best Work? This handout allows users to quickly rank the things that motivate them.
Trainer Resource Leadership, Personal Performance Motivation, Assessing Performance, Communication, Discussion Trigger, Teamwork
Opening Your Business to the World
Increasing Competitive Capacity Through Improved Global Communication! This is a perspective paper on the topic of multicultural competency.
Trainer Resource Ethics & Compliance, Leadership Cultural Competency & Sensitivity, Change, Communication, Diversity Dynamics, Effective Leadership, Professionalism
Training at the Point of Change: Strategies for a Change-Responsive Workforce
Perspective paper on the topic of dealing with pervasive change
Trainer Resource Leadership Change, Communication, Effective Leadership
Whale Done! Lapel Pins (10 pack)
Great as a training take away or reinforcement of the Whale Done! This 1-inch Whale Done! lapel pin is hand-crafted in brass, filled with the authentic black and white colors of the killer whale, and finished with our Whale Done! logo in gold. Packaged in sets of 10 lapel pins.
Tools & Take Aways Leadership Effective Leadership, Communication, Interpersonal Skills, Effective Leadership, Professionalism, Sales & Service
SMART-START™ Attitude: It's All in How You Look at It
A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about attitude and the effects it has on relationships and companies.
Meeting Openers Leadership, Personal Performance Professionalism, Change, Collaboration, Communication, Interpersonal Skills, Motivation
SMART-START™ Change: Responding Better Together
Looking for a smart way to launch a meeting? Start to build a culture? Using music, animated text and graphics, this thought-provoking video will instruct, inspire and definitely stimulate discussion about organizational change in the workplace while maintaining a productive and respectful culture.
Meeting Openers Leadership, Personal Performance Change, Communication, Effective Leadership, Motivation, Professionalism
SMART-START™ Coaching: It Takes Work!
This brief, high-impact video uses inspirational quotes and thought-provoking statements, wrapped around music, visual images and graphics to enlighten your audience about coaching others.
Meeting Openers Leadership Effective Leadership, Change, Communication, Interpersonal Skills, Management, Professionalism, Sales & Service
SMART-START™ Conflict: Resolving Conflict
A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about conflict resolution.
Meeting Openers Leadership, Personal Performance Interpersonal Skills, Communication, Professionalism
It's the Law™ - Program Conclusion
Summarizes the basic guidelines managers can use to avoid costly lawsuits and keep their organizations out of court.
Video Summary Ethics & Compliance, Leadership Management, Communication, Compliance, Diversity Dynamics, Harassment Prevention, Interpersonal Skills, Professionalism
It's the Law™: The Legal Side of Management
SOLLAH EXCLUSIVE!
Managers today are expected to do more than just supervise daily work activity. They are also legally obligated to understand and enforce company employment policies and procedures to reduce the chance of discrimination and lawsuits. It's the Law™ uses a variety of workplace scenarios to illustrate that taking critical precautions and having a clear understanding of the law will minimize employment discrimination and maximize equal employment opportunity.
Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Compliance, Communication, Discrimination, Harassment Prevention, Hiring & Recruiting, Management, Professionalism
Let's T.A.L.K.™ Navigating Difficult Workplace Discussions
SOLLAH EXCLUSIVE!
Tackling difficult conversations is hard for just about everyone… especially when it comes to the trickier workplace issues that seem to pop up when you least expect it. Let's T.A.L.K.™ Navigating Difficult Workplace Discussions is designed to assist managers and supervisors in dealing with difficult workplace situations. The program provides several difficult scenarios that managers may face when dealing with employees and each scenario utilizes an easy-to- use, four-step process for working through the employee situation.
Off-The-Shelf Video Program (ILT) Leadership Effective Leadership, Communication & Influencing, Conflict Resolution, Successfully Leading Others, Management, Professionalism
No Problem! Serving Others with Respect™
SOLLAH EXCLUSIVE!
These days, when most people pick up the phone or walk into an office or a store, they pretty much expect the service they're going to get is indifferent at best, and most of the time is going to be plain awful. It doesn't have to be that way! The truth is... we all make the difference in how a customer feels about our organization; not a policy, not a manager... It's us. Period. If you can help move a customer issue or complaint to a “no problem", then you're going to feel great about doing what you do. And, your customers are going to go away feeling like you treated them right.
Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Customer Service, Communication, Onboarding, Sales & Service
Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™ (Managers)
As a supervisor or manager, your role is vital to the success of the organization. You can impact morale, teamwork, collaboration, respect, inclusion, innovation, quality…and the list goes on. Sometimes we forget this in the heat of conflict. Conflict Clock™ for managers will give you a quick reinforcement and a model for successfully resolving workplace conflict.
Off-The-Shelf Video Program (ILT) Leadership Conflict Resolution, Communication, Interpersonal Skills, Management, Professionalism