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Avoiding the Scam! Understanding Your Role in Cybersecurity™

Cybersecurity is serious business. Millions of dollars are lost each day to cyber crime. Sometimes you hear about it in the news… most of the time you don’t. The four dramatic situations (and information) presented in Avoiding the Scam! tackle the most common gap companies often face in the war against cyber-attacks... the human factor.

Topic: Cybersecurity Learning Paths: Ethics & Compliance, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Workplace Safety & Awareness, Learning Reinforcement Closed Captioned

A.C.T. with Integrity™: Real Situations for Discussion

JUST RELEASED! Your organization probably operates at a fast pace—which means real choices have to be made quickly by employees, team members, managers and others... every day. And every time they make a choice, they hold the future well-being of your organization in their hands. A.C.T. with Integrity™ is a proven tool and model for helping people learn how to “do the right thing, for the right reasons, in the right way.”

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism, Onboarding Closed Captioned

Peer Today, Boss Tomorrow™: Action Steps for Success

JUST RELEASED! Making the leap from peer to boss is never easy. In addition to dramatic change, new managers frequently struggle to balance their old coworker relationships with their new management responsibilities. Designed to help participants make a successful transition from “coworker” to “manager” or “supervisor,” Peer Today, Boss Tomorrow presents four proven strategies that will help new supervisors navigate changing relationships and prepare for the most difficult situations they’re likely to encounter as they assume their new role.

Topic: Leading Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor Closed Captioned

The UNtold Story™ Bias in Action

Biases and societal stereotypes can influence our perception, judgment, language and actions. We may not be aware that we are engaging in behavior that may be offensive. Being aware of common stereotypes and biases (both hidden and explicit) can help you challenge negative assumptions about others. At the end of the day, it always comes down to one word… “respect.” Be sure to check your filters and look for ways to be inclusive and respectful.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion & Equity, Discrimination, Racial Equity Closed Captioned

ALL IN!™ Beating Racism in the Workplace

With the current focus on racial inequity and injustice, organizations - now more than ever - need to understand how racism and other key diversity dynamics impact their efforts to build a more diverse, equitable and inclusive workplace and culture. This new program focuses on the diversity dimension of race. By deepening awareness and understanding of race and racism, participants develop knowledge and skills that support and contribute to your organization’s overall diversity, equity and inclusion goals.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Inclusion & Equity, Unconscious / Hidden Bias, Micro-Inequities/Micro-Aggressions, Workplace Civility, Cultural Competency & Sensitivity, Racial Equity Closed Captioned

Diversity Is...™

Struggling with the concept of diversity? In short, diversity is all around us. It just is! This thought-provoking, short video uses impactful imagery and music to raise awareness and reinforce the concept (and power) of diversity.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion & Equity, Discussion Trigger, Generational Challenges, Learning Reinforcement, Gender Equity

Are There Going to Be Layoffs?

Conflicts between our obligations to friends and the organization can make decisions difficult; in those situations, we must let the law and the organization’s policy be our guide. Confidential information must always remain confidential. So, the bottom line is, we all have a responsibility to know and follow the organization’s policy on handling confidential information.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance Closed Captioned

Avoiding the Scam! Better Act Fast!

Fraudsters have a huge toolkit of tricks to pull from. Let's take a case of social engineering – also known as phishing. Hackers can take advantage of the fact that a company is engaged in a merger and/or acquisition, and can target employees who are responsible for personally identifiable information with emails that appeared to be from others within the organization. It happens all the time... especially when policies and procedures are not followed.

Topic: Cybersecurity Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Learning Reinforcement Closed Captioned

Avoiding the Scam! I’ve Got a Favor to Ask

Unless we're really careful - and follow our cyber security policies and procedures - emails can get us into real trouble (and lead to serious financial loss). Policies are in place to protect you... and the organization. When it comes to hacks and scams, following those procedures can mean the difference between catching a scam or losing thousands (if not millions) of dollars.

Topic: Cybersecurity Learning Paths: Ethics & Compliance, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Learning Reinforcement Closed Captioned

Avoiding the Scam! One Bad Transfer

It's important not to skip processes or procedures when dealing with wire transfers, invoice payments and personally identifiable information. It only takes one missed step in the process to cause lots of financial devastation within an organization. And... Never. Ever. Share system passwords with other employees. That's just an big accident waiting to happen!

Topic: Cybersecurity Learning Paths: Ethics & Compliance, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Learning Reinforcement Closed Captioned

Avoiding the Scam! They Needed My Help

We all want to help our customers or vendors... but a fake email (or an unconfirmed phone call) can get the organization into some real trouble. It only takes one missed step in the process to cause lots of financial devastation. Cyber attacks are increasing each and every day. If your employees don't know how to spot a bad email - or more importantly - ignore organizational policies and procedures when it comes to security, chances are, you're going to get scammed.

Topic: Cybersecurity Learning Paths: Ethics & Compliance, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Learning Reinforcement Closed Captioned

Couldn’t You Do It on the Side?

We must be careful not to participate in any activities where our personal interests or actions might interfere or compete with our obligation to the organization. Even the appearance of a conflict of interest can create problems for ourselves and our organizations. So, the bottom line is, we all have a responsibility to know and follow the organization’s policy on dealing with conflicts of interest.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance Closed Captioned

Cyber What?

Sensitive information left out on a desk can easily be taken by thieving hands and seen by prying eyes. All sensitive and confidential information should be securely stored – especially things like system passwords. The bottom line is simple. You need to know and follow the organization’s secure/sensitive information policies and procedures – especially when it comes to passwords. Cybersecurity policies are not to be taken lightly.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Cybersecurity Closed Captioned

Getting Paid to Scroll

Time theft hurts the company. A recent study estimates that it costs U.S. employers more than $400 billion per year in lost productivity. Five to ten minutes here and there add up to big losses over time. So, the bottom line is, we all have a responsibility to know and follow the organization’s policy on our work responsibilities. Remember, it doesn't matter if 'everybody's doing it’... simply put, it breaks trust.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance Closed Captioned

I Need ‘Em Shredded

To summarize, business documents (including paper files, reports emails and electronic files) need to be retained in accordance with the law and organization requirements/policies. And, if documents are destroyed improperly, it can result in serious problems for the organization and the individual. So, the bottom line is, we all have a responsibility to know and follow the organization’s policy on document retention and destruction.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance Closed Captioned

Isn’t That Confidential?

In most organizations, managers and supervisors have an obligation to help employees resolve business practice or compliance concerns. Remember, all reports of violations must be taken seriously, and appropriate action taken in a timely manner. Again, no matter what our role in the organization—we all have a responsibility to know and follow the organization’s policy on handling reports of violations.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance Closed Captioned

It Hasn’t Worked for Months

Interactions with auditors, inspectors, or investigators—internal or external—must be conducted in an open, honest, and ethical manner. And all information provided to auditors, inspectors or investigators must be accurate and truthful. There can be no exceptions, which mean the bottom line is, we all have a responsibility to know and follow the organization’s policy on providing accurate information.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance Closed Captioned

It Isn’t in Their Best Interest

We all know that situations where we’re trying to win business put a lot of pressure on everyone involved. And we also know that comparing our products and services to the competition must be done in a truthful manner. The bottom line is, we all have a responsibility to know and follow the organization’s policies relating to how we talk about our competitors.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance Closed Captioned

It’s Pretty Obvious Where He’s From…

In making hiring decisions, it is important and necessary to follow good employment practices. And we must not engage in any actions that would result in unlawful discrimination. In short, we all have a responsibility to know and follow the organization’s policies on dealing with diversity and preventing discrimination in the workplace.

Topic: Discrimination Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Ethics & Integrity Closed Captioned

My Brother-in-Law Works Over There

We have an obligation to keep up with current developments in our industry. That includes the right and responsibility to obtain information about the competition. However, there are right ways and wrong ways to get that information; we must always choose the right way. And the right way is to know and follow the organization’s policy on gathering competitive information.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance Closed Captioned