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SMART-START™ Government Pride: Serving in the Public Sector
Create a true sense of purpose in leadership,service,learning and growth for those people who serve in the United States public sector.
#1 ID:575Topic: Motivation Learning Path: Personal Performance Type: Meeting Openers Suggested Industry Usage: Government Other Topics: Leadership, Sales & Service
I Don't Have Time
Maintaining accurate patient records even when time is short.
#2 ID:580Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Professionalism Closed Captioned
I Don't Want Anybody to Get in Trouble
Healthcare workers' responsibility to report suspicious activity.
#3 ID:582Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Compliance, Professionalism Closed Captioned
Listen Up!
The importance of active listening. When we actively listen – our body language, gestures and behaviors let other know we are engaged.
#4 ID:352Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Government Other Topics: Interpersonal Skills, Professionalism Closed Captioned
That Hurts!
Healthcare workers' role in ensuring quality of care.
#5 ID:581Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Compliance, Professionalism Closed Captioned
Integrity Every Day: Program Conclusion
Summarizes how to maintain integrity each and every day.
#6 ID:586Topic: Ethics Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Government Other Topics: Change, Communication, Interpersonal Skills, Professionalism Closed CaptionedI Can’t Take It Anymore!
Change! How many of us really like it? We all know it's part of life – part of the workplace. But with change comes stress and uncertainty. Many of us are feeling (or have felt) the impact of working remotely during the pandemic. We’ve been asked to social distance for months and we are all feeling the lack of real co-worker interaction.
#7 ID:2478Topic: Change Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Teamwork, Onboarding Closed CaptionedDiscipline & Termination: Avoiding Discipline
This video clip covers possible legal implications if a manager avoids taking appropriate disciplinary action with an employee.
#8 ID:2357Topic: Compliance Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Closed CaptionedDiscipline & Termination: Avoiding Termination
This video clip discusses the legal implications of a manager avoiding termination action as well as how avoiding termination action may lead to unlawful retaliation or a negligent retention lawsuit.
#9 ID:2358Topic: Compliance Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Closed CaptionedDiscipline & Termination: Documenting Correctly
This video clip covers the legal implications of under-documenting and over-documenting performance issues as well as the importance of documenting correctly.
#10 ID:2359Topic: Compliance Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Closed CaptionedDiscipline & Termination: Inconsistent Discipline
This video clip discusses the possible legal implications if a manager does not use consistent disciplinary action with all employees.
#11 ID:2360Topic: Compliance Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Closed CaptionedDiscipline & Termination: Preparing to Terminate
This video clip tackles the issue of not being prepared for a termination meeting and how it can cause managers to say or do something inappropriate and/or illegal.
#12 ID:2361Topic: Compliance Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Closed CaptionedYou Be the Judge™ II
National Best-Seller! Managers within your organization may well understand the importance of avoiding obvious discriminatory interview questions. But what if a manager asks a discriminatory question unintentionally? The principles of legal and effective interviewing are presented in this Law & Order-style program, find out the interview no-no's, side-step the legal landmines, and conduct a fair and effective interview.
#13 ID:2217Topic: Interviewing Learning Paths: Ethics & Compliance, Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Discrimination Closed CaptionedDocumenting Discipline (How-To Book)
Managers can protect themselves and their organization against legal action - if they get incidents properly documented. This best-selling resource provides steps to ensure solid, consistent documentation procedures throughout the entire organization. You will also learn how to correct performance problems with progressive discipline.
#14 ID:2456Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: How-To Book Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leading, Problem ResolutionThe Sid Story™
Digitally Remastered! As a manager, are you concentrating on the negative aspects of your employees performances? After watching this video, you’ll discover that even difficult employees perform better with frequent positive feedback and occasional constructive criticism. Skeptical workers with “who cares" attitudes can be motivated!
#15 ID:2210Topic: Leading Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Motivation, Communication & Influencing Closed CaptionedLegal Issues for Managers (How-To Book)
Employment practices in the United States are governed by a wide variety of federal, state, and local laws. As a manager or supervisor, you must understand these laws so that you can make objective, consistent, and legal decisions. You do not have to be an expert on every aspect of every employment law, but you do have to know enough to recognize when you need to seek help from a human resources professional or legal counsel.
#16 ID:2466Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: How-To Book Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, ManagementMentoring For Success (How-To Book)
In order for businesses to survive and remain competitive, they must respond to this changing environment. As Tom Peters observes in Thriving on Chaos, “Excellent firms don’t believe in excellence—only in constant improvement and constant change.” As part of their response to change, successful organizations seek ways to support and foster employee growth and development. Managers are developing skills to facilitate this process. They are acting as mentors to their employees. Coworkers and other employees with company experience and skills are also offering their services as mentors to less-experienced employees.
#17 ID:2465Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: How-To Book Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, LeadingDocumenting Discipline™ II
Best-Selling Program! Disciplining employees is one of the most difficult parts of a manager’s job. Documenting performance is essential in correcting performance problems and protecting yourself as a manager. This best-selling program provides steps to ensure solid, consistent documentation procedures throughout your company. Using the FOSA method, managers will possess the tools to effectively and legally address performance issues.
#18 ID:2215Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leading, Problem Resolution Closed CaptionedTrainingBytes® Look Who Checked In...™
Patients in gender transition are dealing with emotions, questions, stares and even discrimination. The bottom line message of this short video is simple: Everyone must be treated with respect. It doesn’t matter if you are a patient, co-worker or vendor, we all deserve to be heard and treated fairly…and…sometimes we need to speak up to make that happen!
#19 ID:1645Topic: Inclusion & Equity Learning Path: Diversity, Equity, Inclusion & Respect Type: TrainingBytes® Suggested Industry Usage: Healthcare, Government Other Topics: Diversity Dynamics, Respect, Gender Identity Closed CaptionedA Little Extra Cash
Recognizing and handling a conflict of interest.
#20 ID:30Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Interpersonal Skills, Leadership, Professionalism Closed Captioned
