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SMART-START™ Government Pride: Serving in the Public Sector
Create a true sense of purpose in leadership,service,learning and growth for those people who serve in the United States public sector.
#1 ID:575 Topic: Motivation Learning Path: Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Sales & Service
New AssetMost PopularATTITUDE!™ - Resolving Difficult Situations in the Workplace (Healthcare Version)
When it comes to working with others, there are always going to be people who don't have the same way of looking at things that we do. That's reality. The question is - how do we deal with them so that we get done what we need to get done... and keep our sanity at the same time? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.
#2 ID:2094 Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed Captioned
Most PopularTrainingBytes® - Look Who Checked In...™
Patients in gender transition are dealing with emotions, questions, stares and even discrimination. The bottom line message of this short video is simple: Everyone must be treated with respect. It doesn’t matter if you are a patient, co-worker or vendor, we all deserve to be heard and treated fairly…and…sometimes we need to speak up to make that happen!
#3 ID:1645 Topic: Inclusion Learning Path: Diversity, Inclusion & Respect Type: TrainingBytes® Suggested Industry Usage: Healthcare, Government Other Topics: Diversity, Respect, Gender Identity Closed Captioned
Most PopularConflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™
Handle workplace conflict effectively with this new program! Conflict Clock™ presents four proven strategies that will help participants break old and negative response habits. Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. Our bodies naturally gravitate toward a Fight, a Flight, or a Freeze response when we feel threatened or upset. This program is designed to help all employees identify and change our responses - better dealing with the conflict at hand.
#4 ID:1459 Topic: Conflict Resolution Learning Path: Personal Performance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
Most PopularL.E.A.D. with Integrity™: Promoting a Culture of Ethical Conduct and Compliance
Help managers and supervisors step up to the daily task of promoting ethical conduct and ensuring compliance. Using the L.E.A.D. model your managers, directors, supervisors and team leaders will develop the skills needed to foster, influence and sustain a culture of ethics and compliance.
#5 ID:155 Topic: Ethics Learning Paths: Ethics & Compliance, Leadership Type: Off-The-Shelf Video Programs Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism Closed Captioned
Most PopularAnother Look: Defining Respect in Healthcare™
Providing quality healthcare also includes recognizing that employees and others in the work environment have diverse backgrounds and a desire for respect and understanding as well.
#6 ID:421 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, Inclusion, Respect Closed Captioned
Most PopularWe Need to M.E.E.T.™: Managing for Respect in the Workplace
Creating and maintaining a respectful work environment begins with managers. Success depends on their ability to recognize, respond to and resolve issues between employees. The focus is on the legal and organizational responsibilities managers have in establishing a respectful and inclusive working environment.
#7 ID:379 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Off-The-Shelf Video Programs Suggested Industry Usage: Office & General, Retail & Hospitality, Government Other Topics: Compliance, Interpersonal Skills, Management, Professionalism, Inclusion, Respect, Cultural Competency Closed Captioned
Most PopularPreventing Retaliation in the Workplace: Recognize. Respond. Resolve.™
Unlawful retaliation can lead to time-consuming litigation and costly judgments. The courts continue to make it easier for employees to prevail in retaliation claims, and that means the risks—and your managers' responsibilities—will continue to grow. Reduce the risk of costly claims by preventing workplace retaliation.
#8 ID:251 Topic: Compliance Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Harassment, Management, Professionalism Closed Captioned
New CourseTraining Briefs™ Gender Identity for Healthcare Employees
Creating a welcoming and supportive healthcare environment for all LGBTQ patients is a critical part of patient-centered care. Getting to know your patients, including aspects of their sexual and gender identity, behavior, and desires is key to providing quality care.
#9 ID:2106 Topic: Gender Identity Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Government Other Topics: Diversity, Inclusion, Respect, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
New CourseTrainingBriefs™ When Peers Collide
The pressures we face in the workplace can put a lot of strain on our relationship with our coworkers that might even prevent us from getting our work done. It’s not easy confronting your coworkers when you are having problems… but it is possible.
#10 ID:2105 Topic: Interpersonal Skills Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
Once Upon a Leader™
Reinforce timeless leadership principles with this animated video program.
#11 ID:505 Topic: Leadership Learning Path: Leadership Type: Off-The-Shelf Video Programs Suggested Industry Usage: Office & General, Government Other Topics: Change, Diversity, Ethics, Motivation, Interpersonal Skills, Management, Professionalism Closed Captioned
It's the Law™: The Legal Side of Management
In the effort to prevent employee lawsuits, are your managers assets or liabilities? By providing them the knowledge and tools to handle workplace issues effectively, this program turns managers into a frontline defense against costly litigation.
#12 ID:139 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Off-The-Shelf Video Programs Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Compliance, Diversity, Harassment, Interpersonal Skills, Professionalism Closed Captioned
Sexual Harassment: It Can Happen Here™
Sexual harassment can occur in businesses of all sizes and industries, with potentially devastating consequences. This program presents a series of compelling scenarios to provide the foundation your workforce needs to prevent and address such behavior before it escalates.
#13 ID:284 Topic: Harassment Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Office & General, Government Other Topics: Communication, Management, Professionalism, Sexual Harassment, Abusive Conduct Closed Captioned
After the Hire: Retaining Good Employees
Hiring good employees is never easy. Managers and their organizations must also focus on strategies for keeping their best employees on the job. This program focuses on how to keep your best employees loyal to your organization.
#14 ID:805 Topic: Hiring & Recruiting Learning Path: Leadership Type: Off-The-Shelf Video Programs Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Management, Retention Aid, New Supervisor Seat Time: 24 Minutes
Everybody Wins: How to Turn Conflict into Collaboration™
Improve productivity by turning conflict in to collaboration.
#15 ID:79 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Diversity, Management, Professionalism Closed Captioned
Fearless Facilitation! How to Lead Effective Meetings™
Just say "NO" to boring and unproductive meetings. Turn your meeting leaders into Fearless Facilitators! They’ll learn how to bring a laser-like focus to every agenda, handle disruptions with ease and condense a week’s worth of meetings into a single session. Fearless Facilitators expertly foster participation and make any group session more productive.
#16 ID:428 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Office & General, Government Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
Fearless Facilitation!: How to Lead Effective Training
This program builds the confidence, poise, knowledge and skills demonstrated by facilitators who are exceptionally competent. Participants will learn how to generate quality discussions, make smooth transitions between activities and manage disruptive behaviors. Organizations will benefit by having facilitators who increase the value of their training sessions, thus building the skills of associates.
#17 ID:436 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Office & General, Government Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
How Can I Be Fair?
Definition of the F.A.I.R. model (feedback,assistance,inclusion and respect)
#18 ID:144 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Office & General, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion, Respect Closed Captioned
Integrity Every Day: Real Choices. Right Decisions.
Develop a safe and ethical environment for patients and their guests.
#19 ID:504 Topic: Ethics Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Government Other Topics: Change, Compliance, Leadership, Professionalism Closed Captioned
Johnny the Bagger® - Short Version
This inspiring new short version features a paraphrased story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.
#20 ID:923 Topic: Customer Service Learning Path: Personal Performance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism