Search Video Library for: Retail & Hospitality
An Ally Is...™
An ally is the friend we all need sometimes. Someone who supports others…those outside of the majority. This short, yet powerful video sums up the key qualities of being an ally.
Attitude Is...™
A human being can change their life… by changing their attitude. It’s up to you. It’s your choice. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about attitude and the effects it has on relationships and companies.
Coaching Is...™
Coaching is rewarding… but it takes work. Coaches help develop skills and abilities of others, but being a great coach takes courage. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on the power of coaching others.
Corporate Culture Is...™
Culture affects every facet of your company. Culture affects how others – inside and outside – feel about your organization. Culture can happen deliberately or accidentally.
Credibility Is...™
Credibility is being aware of how we impact others. Building trusting relationships. Meeting deadlines...being responsive...having integrity. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of credibility in the workplace.
Cultural Competency Is...™
Cultural Competency is having the ability to recognize and respond to our similarities and differences - and make better decisions based on that understanding. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on understanding diversity & inclusion within the workplace.
Employment Law Is...™
The decisions you make and the actions you take can cost you and your organization — big time! This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about legal issues within your organization.
Harassment & Discrimination Is...™
By now, you probably know what sexual harassment is. But there's more to harassment than you may think. What starts as harassment can become discrimination, too. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about harassment and discrimination in the workplace.
Interviewing Is...™
The reality is...hiring the right person is your most important responsibility. The right person is someone who has the skills to do the job, is motivated to do the job and can contribute effectively in your workplace. This thought-provoking video that uses music, text and graphics to reinforce why hiring the right person for job is an interviewer's most important responsibility.
Resolving Conflict Is...™
Like it or not, when you work with people...conflict is going to happen. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about the proper ways to react to conflict - turning conflict into collaboration.
Affirmative Action (AA) – Diversity & Inclusion (D&I) – An Overview
As organizations focus on the implementation of diversity & inclusion programs they sometimes, mistakenly, assume that there is no longer a need for EEO or affirmative action/affirmative employment efforts. This article provides a good understanding of the relationships between EEO, AA and D&I.
American Diversity From Exclusion to Inclusion
Have we reached a point where issues of difference based on race, gender, and similar considerations are no longer significant challenges for most organizations? Many would say, “Not yet. We have much more to do.” This short article provides a historical look at D&I in the United States and asks, "What's next?"
Attitude Issues - Interactive Crossword Puzzle
New Micro-Learning Game Pack! Reinforce the definitions and action of addressing workplace attitudes. This interactive eLearning module is a fun way to introduce key concepts for addressing attitudinal conflict.
Dealing with Conflict: Common Fight, Flight & Freeze Responses
Help employees and co-workers understand the responses observed in the workplace when someone was presented with a challenge that provoked an emotional reaction.
Diversity & Inclusion Integration Model
When launching new products, a typical adoption curve has three stages: early adopters, mainstream/majority adopters and the late adopters. This same adoption curve model can also be applied to the four stages of diversity and inclusion (D&I) integration. Each D&I stage has: • the early adopters • a steep rise as the majority engages • a plateau with the 'late adopters
Diversity & Inclusion Word Search
A fun way to present and learn key diversity and inclusion (D&I) terms and definitions.
Diversity Awareness Worksheet
The worksheet has a series of questions and columns representing dimensions of diversity. Participants mark the most appropriate category for each question; then they are asked questions about their selections.
Encouraging Respect
This activity and worksheet helps facilitate the exploration and discussing of participants’ definitions of respect and the importance of respect.
First Impressions Activity
This activity is designed to spark a discussion about the biases and assumptions people have towards others based upon different characteristics and aspects of who they are. These real-life examples focus on different aspects of bias.
Generations Crossword Puzzle
Highlight concepts associated with a multi-generational workforce.