Search Video Library for: Retail & Hospitality

Johnny the Bagger® - Short Version

Johnny the Bagger® - Short Version

This inspiring new short version features a paraphrased story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

Topic: Customer Service Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Interpersonal Skills, Motivation, Professionalism
Legal Briefs™ The ADA: Tough Questions & Straight Answers

Legal Briefs™ The ADA: Tough Questions & Straight Answers

New Release! With critical legal information to guide decision making, this program helps managers understand their responsibilities under the ADA and how to sort through tough issues and respond effectively. Your managers will learn how the Act impacts them and their employees and find key answers to their most frequently asked questions.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Closed Captioned
Sales Made Simple™ - Advanced Level Sales

Sales Made Simple™ - Advanced Level Sales

Even your best sales people need some help every once in a while. The Sales Made Simple™ (Advanced Level Sales) package provides six common sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

Topic: Sales & Service Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Selling Closed Captioned
Sales Made Simple™ - Entry Level Sales

Sales Made Simple™ - Entry Level Sales

Looking for a great way to provide sales coaching and training to your entry level sales team (and individuals). The Sales Made Simple™ (Entry Level Sales) package provides seven common sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

Topic: Sales & Service Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Selling Closed Captioned
Sales Made Simple™ - Intermediate Level Sales

Sales Made Simple™ - Intermediate Level Sales

As your sales representatives gain confidence and grow, there are various obstacles that might need to be addressed - or more intermediate level questions to answer. The Sales Made Simple™ (Intermediate Level Sales) package provides seven common sales questions designed to help further empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

Topic: Sales & Service Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Selling Closed Captioned
Decontamination Safety Training

Decontamination Safety Training

Use this video to train personnel who provide hazardous materials release response, site clean-up, supervision, environmental and personnel monitoring, and equipment decontamination.

Topic: Handling Hazardous Materials Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness
Ergonomics Awareness for Employees™

Ergonomics Awareness for Employees™

This program provides employees with a basic orientation to ergonomics and how employees can contribute in an overall ergonomics safety program.

Topic: Ergonomics Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness
Fall Protection & Prevention™

Fall Protection & Prevention™

Falls from elevation are the number one cause of on-site occupational fatalities. Yet despite the alarming statistics, personal fall protection is the most under-utilized safety resource.

Topic: Slips, Trips and Falls Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness
Fire Basics in the Workplace™

Fire Basics in the Workplace™

This program shows the four classes of fires, how to prevent each kind of fire, the proper fire extinguisher to use, and how to use it properly.

Topic: Fire Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness
Goin’ Through the Motions™ (For Supervisors)

Goin’ Through the Motions™ (For Supervisors)

Goin’ Through the Motions—For Supervisors is a video that both informs supervisors and managers about repetitive motion illnesses and presents specific actions that will reduce the risk on the job.

Topic: Repetitive Motion Injury Learning Paths: Leadership, Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness
HAZMAT Awareness: A Starting Point for Safety™

HAZMAT Awareness: A Starting Point for Safety™

This program emphasizes the total team effort required of shippers, handlers, and carriers in safely handling a hazardous material.

Topic: Handling Hazardous Materials Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness
Hearing Protection: Hearsafe™

Hearing Protection: Hearsafe™

This program explains how loud noise, on and off the job, can cause permanent hearing loss while showing various types of hearing protectors and tells how to wear them.

Topic: Personal Protective Equipment Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Safety Orientation, Workplace Safety & Awareness
Holding Effective Safety Meetings

Holding Effective Safety Meetings

Keep your team involved in a safe workplace. This program helps employees understand the importance of safety meetings, how to plan and conduct them and reporting violations of your safety policy.

Topic: Communicating Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Safety Orientation, Workplace Safety & Awareness
Lift Truck Characteristics, Balance & Stability™

Lift Truck Characteristics, Balance & Stability™

This program teaches viewers what they need to know to become professional lift truck operators. It covers the following other important aspects of forklifts: classifications; the functions of the various parts of a forklift; maximum load weights; load center; and lift weight.

Topic: Forklift & Lift Truck Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Process Safety Management
Lift Truck Inspections: Battery-Powered Engines™

Lift Truck Inspections: Battery-Powered Engines™

This video provides a step-by-step checklist for conducting both a physical/exterior and Operational inspection, including all parts and systems.

Topic: Forklift & Lift Truck Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness
Lift Truck Inspections: Internal Combustion Engines™

Lift Truck Inspections: Internal Combustion Engines™

Current Regulations require that lift trucks be inspected at least once a day. This video will teach viewers how to conduct pre-operation inspection of a lift truck powered by an internal combustion engine, as well as the proper techniques for starting and refueling.

Topic: Forklift & Lift Truck Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness
Main Street™

Main Street™

OSHA has expanded the Hazard Communication or Right-To-Know Standard beyond the manufacturing and chemical industries to cover employees who work with chemicals at non-manufacturing organizations. This program is designed to instruct workers about the chemicals they work with, what precautions to take to avoid injury and what to do if accidents occur

Topic: Handling Hazardous Materials Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communicating Safety, Workplace Safety & Awareness
Powerlifters Part 1: The Basics of Forklifts

Powerlifters Part 1: The Basics of Forklifts

The program uses a combination of warehouse footage and informative graphics to explain the basic types and principles of counterbalanced forklift trucks.

Topic: Forklift & Lift Truck Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Retail & Hospitality Other Topics: Workplace Safety & Awareness
Safe Use of Powered Pallet Movers

Safe Use of Powered Pallet Movers

This program uses a combination of warehouse footage and informative graphics to explain the basic types and principles of powered pallet movers. Powered industrial vehicle training requirements are outlined including new hire and refresher training requirements. Issues concerning the stability triangle and load balance are addressed using 3D graphics and animation.

Topic: Forklift & Lift Truck Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness
Uniform for Safety: Wearing Personal Protective Equipment

Uniform for Safety: Wearing Personal Protective Equipment

This program examines the components that make up the protective equipment that keeps workers safe on the job. It outlines how an employer assesses the need for PPE based on the potential hazards in a facility.

Topic: Personal Protective Equipment Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness