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Results for Suggested Industry Usage: Retail & Hospitality

  • FMLA - Informing Employees of Their Rights & Policies
    #181 ID:1535

    As a manager, you've got several responsibilities when it comes to the FMLA. Things like making sure your people understand their rights and responsibilities under the law; making sure they understand your organization's policies - just to name a few.

    Video Vignettes Ethics & Compliance, Leadership Compliance, Communication, Management, Professionalism

  • FMLA - Key Actions to Stay in Compliance
    #182 ID:1534

    Key actions discussed: Call your HR department whenever employees are out for 4 days or more, or whenever a potential FMLA issue arises. Make absolutely sure that your employees understand their rights and responsibilities under the law, by making sure they are in contact with HR. Always be fair and compassionate.

    Video Vignettes Ethics & Compliance, Leadership Compliance, Communication, Management, Professionalism

  • FMLA - Reduced Schedules & Leaves
    #183 ID:1533

    One of the biggest issues that managers struggle with is the requirement to give reduced schedules or intermittent leave, especially in the case of chronic conditions, and how that may relate to the Americans with Disabilities Act or ADA. A serious health condition or disability may require an employee to work a reduced schedule.

    Video Vignettes Ethics & Compliance, Leadership Compliance, Communication, Management, Professionalism

  • FMLA - Returning to Work
    #184 ID:1531

    As tempting as it may be, when an employee is on an FMLA leave, you can't demand that he or she come back to work; even if you offer to make a reasonable accommodation, like a flexible schedule or assignment to light duty work.

    Video Vignettes Ethics & Compliance, Leadership Compliance, Communication, Management, Professionalism

  • FMLA - What Qualifies for FMLA Leave?
    #185 ID:1532

    You should not be the one to make a final determination on whether or not something is a "serious health condition." That should always be left to your HR department. However, you do need to have at least a working knowledge of what qualifies as a "serious health condition" and all the other reasons an employee's time off can be designated as an FMLA leave.

    Video Vignettes Ethics & Compliance, Leadership Compliance, Communication, Management, Professionalism

  • Getting Much Sleep?
    #186 ID:254

    Retaliating against an employee who reports misconduct by supervisor.

    Video Vignettes Ethics & Compliance Compliance, Communication, Harassment Prevention, Management, Professionalism

  • Good People, Bad Choices - A Guide to Ethical Decision Making
    #187 ID:807

    Almost every day, we hear of an organization being accused of ethical misconduct. Nearly all of these organizations had a code of ethics, detailed policies and specific procedures. But it’s not the organization that behaved unethically; it was the i

    Video Vignettes Ethics & Compliance Ethics, Compliance, Ethics, Leadership, New Supervisor

  • Good People, Bad Choices - Video Introduction
    #188 ID:843

    This vignette introduces the concept of ethics in the workplace. Defining ethics and ethical behavior.

    Video Vignettes Ethics & Compliance Ethics, Compliance, Leadership

  • Got Ethics?® An Overview of Ethical Situations
    #189 ID:931

    Discrimination. Theft. Dishonesty. Are your employees prepared to face ethical issues and respond in ways that meet the high standards of your organization and adhere to the letter of the law?

    Video Vignettes Ethics & Compliance Ethics, Communication, Compliance, Leadership, Professionalism

  • Half Full or Half Empty?
    #190 ID:360

    Choosing to be positive and the importance of employees and managers managing their emotions - effectively sorting out problems when they arise.

    Video Vignettes Personal Performance Professionalism, Change, Communication, Interpersonal Skills, Emotional Intelligence

  • Hand Washing 101
    #191 ID:1556

    You should always wash your hands before, during, and after preparing or eating food, using the toilet, caring for someone who is sick, blowing your nose (or coughing/sneezing), handling animals or touching garbage. Think of hand washing as a process. Follow these steps to ensure proper hand washing.

    Video Vignettes Workplace Safety Workplace Safety & Awareness, Safety Orientation, Employee Wellness

  • Hey, It's On My Playlist!
    #192 ID:1806

    We can’t listen to whatever we want on the radio at work if it offends others; while we do have more freedom to say or do things outside the workplace, we still need to keep in mind that if our behavior offends or discriminates against someone, then it may be grounds for disciplinary action. We all must be respectful of others in the workplace.

    Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism, Discrimination

  • He’s Big…Really Big!
    #193 ID:1808

    Discussions with co-workers that ridicule or disrespect anyone because of a protected class status can be offensive and lead to an accusation of discriminatory harassment. Insensitive remarks about an overweight co-worker can lead to the perception of harassment.

    Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism, Discrimination

  • I'm Not Signing That
    #194 ID:212

    Handling a situation when an employee refuses to sign a performance appraisal

    Video Vignettes Leadership Management, Communication, Professionalism, Assessing Performance

  • If I'm History, So Is He!
    #195 ID:53

    Making open threats against a manager.

    Video Vignettes Ethics & Compliance Compliance, Leadership, Professionalism, Workplace Violence Prevention

  • Involve Your Audience
    #196 ID:222

    How to inspire and influence others to communicate effectively by involving them.

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

  • Issue: An Employee with a Temper
    #197 ID:205

    Dealing with hot tempers that could potentially lead to workplace violence.

    Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism, Workplace Violence Prevention

  • Issue: Managing Expectations of Privacy
    #198 ID:197

    Managing employees' expectations of privacy in the workplace.

    Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism

  • Issue: Protecting Confidentiality in an Investigation
    #199 ID:200

    Keeping information which is gathered in an investigation on a "need to know" basis.

    Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism

  • It Takes a Team!
    #200 ID:371

    Working with others to achieve results; making meetings effective

    Video Vignettes Personal Performance Professionalism, Change, Interpersonal Skills