Search Video Library (926 Assets Found)

Results for Suggested Industry Usage: Retail & Hospitality

  • Discussion Card: Creating a Civil Workplace
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    Being civil means interacting and responding courteously and respectfully. These easy-to-use cards provide a simple model (C.I.V.I.L.) along with thought-provoking questions on being polite towards others. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

    #901 ID:2006
    Topic: Workplace Civility Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Leadership, Management, Inclusion & Equity, Respect, Discussion Trigger, Learning Reinforcement
  • Discussion Card: Inclusive Workplace
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    These easy-to-use cards provide a simple model (I.N.C.L.U.D.E.) along with thought-provoking questions on creating inclusiveness in the workplace. These cards are great for a quick training reminder or conversation starter.

    #902 ID:1788
    Topic: Inclusion & Equity Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Leadership, Management, Professionalism, Respect, Discussion Trigger, Training Support, Culture Commitment, Team Builder or Retention Aid, Learning Reinforcement
  • Discussion Card: Micro-inequities
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    These easy-to-use cards provide a simple model (I.G.N.O.R.E.) along with thought-provoking questions on small actions that tend to exclude people. These cards are great for a quick training reminder or conversation starter.

    #903 ID:1797
    Topic: Micro-Inequities/Micro-Aggressions Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Leadership, Management, Inclusion & Equity, Discussion Trigger, Training Support, Culture Commitment, Team Builder or Retention Aid, Learning Reinforcement
  • Discussion Card: Multicultural Interactions
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    These easy-to-use cards provide a model (C.U.L.T.U.R.E.) and questions to address common issues in the multicultural workplace. These cards are great for a quick training reminder or conversation starter.

    #904 ID:1633
    Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Inclusion & Equity, Team Builder, Respect, Discussion Trigger, Training Support, Culture Commitment, Learning Reinforcement
  • Discussion Card: Unconscious Bias
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    A colorful and right-to-the-point reminder card that provides a simple model (H.I.D.D.E.N.) for understanding unconscious bias as well as providing questions to address hidden bias in the workplace. These cards can be printed and distributed for a quick reminder or conversation starter.

    #905 ID:1640
    Topic: Unconscious / Hidden Bias Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Leadership, Management, Professionalism, Inclusion & Equity, Team Builder, Respect, Discussion Trigger, Learning Reinforcement
  • Discussion Card: Working Across Gender
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    These colorful, easy-to-use cards provide a working across gender model (G.E.N.D.E.R.) and questions to address common gender-specific issues in the workplace. These cards are great for a quick training reminder or conversation starter.

    #906 ID:1635
    Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Management, Inclusion & Equity, Team Builder, Respect, Discussion Trigger, Training Support, Culture Commitment, Learning Reinforcement
  • M.E.E.T.: Breaking New Ground™ We Have a Way of Doing Things

    Recognizing that diversity and inclusion go beyond race, gender, ethnicity, etc. They can and often do involve differences in organizational culture, including work styles and schedules, geographic and time-zone differences, occupations, and working on virtual teams.

    #907 ID:1251
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism, Inclusion & Equity, Respect, Unconscious / Hidden Bias, Cultural Competency & Sensitivity Closed Captioned
  • Straight TALK™ - A Spotlight on Generations in the Workplace

    Misunderstanding. Frustration. Conflict. All of these words describe the feelings of employees and team members in a workplace that now employs four generations. This new Straight TALK™ series focuses on the definition and common issues around our multi-generational workforce. Intended for managers and supervisors, this series gets straight to the point by providing easy-to-understand information - directly from Sollah's premiere subject matter experts.

    #908 ID:1326
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism, Onboarding, Unconscious / Hidden Bias, Micro-Inequities/Micro-Aggressions, Generational Challenges
  • Building Cultural Competency Action Plan

    Cultural competency means you recognize and respond to the differences and similarities that make up our workforce and customer base, and use this understanding to communicate more effectively and to make better decisions. Your commitment to building cultural competency begins with a plan!

    #909 ID:1431
    Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Respect Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity Dynamics, Inclusion & Equity, Training Support, Culture Commitment, Retention Aid, Personal Improvement, Learning Reinforcement
  • The Cultural Competence Matrix

    The Cultural Competence Matrix shows the stages we move through in developing cultural competence.

    #910 ID:1450
    Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Respect Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Interpersonal Skills, Inclusion & Equity, Discussion Trigger, Training Support, Culture Commitment, Retention Aid, Learning Reinforcement
  • Discussion Card - Multigenerational Teams

    This fun, information-packed card provides a working across generations model (A.G.E.S. @ W.O.R.K.) and questions to address common generational-specific issues in the workplace. These cards are great for a quick training reminder or conversation starter.

    #911 ID:1636
    Topic: Generational Challenges Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Leadership, Management, Inclusion & Equity, Team Builder, Respect, Discussion Trigger, Training Support, Team Builder or Retention Aid, Learning Reinforcement
  • Discussion Card: Collaboration

    These easy-to-use cards provide a simple model (T.E.A.M. U.P.) along with thought-provoking questions on the power of collaboration and effective teamwork in the workplace. These cards are great for a quick training reminder or conversation starter.

    #912 ID:1785
    Topic: Teamwork Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leadership, Management, Discussion Trigger, Culture Commitment, Energizer or Team Builder, Team Builder or Retention Aid, Collaboration, Learning Reinforcement
  • Discussion Card: Mentoring 101

    These easy-to-use cards provide a simple model (M.E.N.T.O.R.) along with thought-provoking questions on the power of effective mentoring. These cards are great for a quick training reminder, mentor support or conversation starter.

    #913 ID:1795
    Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Discussion Trigger, Training Support, Culture Commitment, Energizer or Team Builder, Team Builder or Retention Aid, Retention Aid, Learning Reinforcement
  • Discussion Card: Providing & Receiving Feedback

    These easy-to-use cards provide a simple model (A.D.V.I.C.E.) along with thought-provoking questions on the power of effective feedback (for both managers and employees). These cards are great for a quick training reminder, mentor support or conversation starter.

    #914 ID:1799
    Topic: Evaluation Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Management, Discussion Trigger, Training Support, Team Builder or Retention Aid, Learning Reinforcement
  • Discussion Card: Respecting LGBTQ Coworkers

    A simple and to-the-point reminder card that provides a model (R.A.I.N.B.O.W.) for respecting LGBTQ co-workers, being an ally - as well as providing questions to get conversations started. These cards are great for a quick training reminder or conversation starter.

    #915 ID:1637
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Professionalism, Inclusion & Equity, Team Builder, Respect, Discussion Trigger, Training Support, Gender Identity, Learning Reinforcement
  • Discussion Card: The Impact of Filters

    Filters come from your background, choices and life experiences. We all have them. These easy-to-use cards provide a simple model (F.I.L.T.E.R.) along with thought-provoking questions on better understanding your personal filters. Great for a quick training reminder, reinforcement or as a conversation generator.

    #916 ID:2010
    Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Inclusion & Equity, Respect, Discussion Trigger, Unconscious / Hidden Bias, Micro-Inequities/Micro-Aggressions, Learning Reinforcement
  • Discussion Card: Understanding Stereotypes

    Understanding stereotypes means seeing where assumptions are based on a person belonging to a certain group of people. These easy-to-use cards provide a simple model (U.N.F.A.I.R.) along with thought-provoking questions on better understanding & addressing stereotypes in the workplace. Great for a quick training reminder, reinforcement or as a conversation generator.

    #917 ID:2011
    Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Inclusion & Equity, Respect, Discussion Trigger, Unconscious / Hidden Bias, Micro-Inequities/Micro-Aggressions, Learning Reinforcement
  • Discussion Card: Working with Transgender Colleagues

    These easy-to-use cards provide a simple model (G.E.N.D.E.R.) along with thought-provoking questions for creating a respectful and inclusive workplace. These cards are great for a quick training reminder or conversation starter.

    #918 ID:1798
    Topic: Gender Identity Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Leadership, Management, Inclusion & Equity, Discussion Trigger, Training Support, Culture Commitment, Team Builder or Retention Aid, Learning Reinforcement
  • Open Mind, Open World: Improving Intercultural Interactions™ (Opening/Introduction)

    Introduces five cultural continuums that impact how people from around the world interact and work together & introduces a four-step process for engaging in effective intercultural communication.

    #919 ID:475
    Topic: Communication Learning Paths: Diversity, Equity, Inclusion & Respect, Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Interpersonal Skills, Leadership, Inclusion & Equity, Respect, Workplace Civility Closed Captioned
  • Just Be F.A.I.R. - Program Conclusion/So What's the Bottom Line?

    Summarizes the four main components of the F.A.I.R. diversity model

    #920 ID:145
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion & Equity, Respect Closed Captioned
  • Managing Generations - Program Closing/"Getting It Right Together!"/M.E.E.T. Model Review

    Review of M.E.E.T. model and key points about generations working together for respect in the workplace.

    #921 ID:106
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism, Inclusion & Equity, Respect, Generational Challenges Closed Captioned
  • Open Mind, Open World: Improving Intercultural Interactions™ (Program Summary)

    Summarizes the five cultural continuums and the four-step O.P.E.N. communication process.

    #922 ID:477
    Topic: Communication Learning Paths: Diversity, Equity, Inclusion & Respect, Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Interpersonal Skills, Leadership, Inclusion & Equity, Respect, Workplace Civility Closed Captioned
  • M.E.E.T. on Common Ground™ - Speaking Up for Respect in the Workplace
    Most Popular

    Promote personal responsibility for creating respectful work environments. This program approaches sensitive issues without shame, blame or negative stereotyping and will show your employees where respect for differences makes common sense. Put into practice, this program can help improve the communication and relationships in your workplace.

    #923 ID:237
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Harassment Prevention, Leadership, Professionalism, Inclusion & Equity, Respect, Onboarding, Workplace Civility, Cultural Competency & Sensitivity Closed Captioned
  • Just Be F.A.I.R.™: A Practical Approach to Diversity in the Workplace
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    A complete diversity awareness program designed to help employees understand what diversity really is and when it matters most in the workplace. This program introduces the F.A.I.R. approach as a practical way to improve an organization’s cultural competency. The approach can be used as a tool to build more positive, productive relationships at work that will help employees make better decisions that impact the overall productivity of the organization.

    #924 ID:146
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion & Equity, Respect, Onboarding, Cultural Competency & Sensitivity Closed Captioned
  • Generations: M.E.E.T. for Respect in the Workplace™ (For Employees)
    Most Popular

    With workers from multiple (up to 5) generations now active in the workforce, the potential for misunderstanding, frustration and conflict puts increasing pressure on productivity. To turn that challenge into a competitive advantage, this program applies the M.E.E.T. approach to the complexities of effectively working in and managing a multi-age workforce.

    #925 ID:102
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism, Onboarding, Unconscious / Hidden Bias, Micro-Inequities/Micro-Aggressions, Generational Challenges Closed Captioned
  • Managing Generations: M.E.E.T. for Respect in the Workplace™

    Leaders can turn the challenge of multiple generations in the workplace into a competitive advantage by applying the concepts of this program to the complexities of managing a multigenerational workforce. Managers gain insights, strategies and skills that help minimize generational conflict, strengthen collaboration and improve teamwork for better results.

    #926 ID:587
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism, Unconscious / Hidden Bias, Micro-Inequities/Micro-Aggressions, Generational Challenges Closed Captioned