Search Video Library (908 Assets Found)

Results for Suggested Industry Usage: Retail & Hospitality

  • Bad for Business
    #1 ID:810

    This situation illustrates the damaging effect of making employment decisions based on stereotype rather than the qualifications of a person to perform a job.

    Video Vignettes Ethics & Compliance Discrimination, Diversity Dynamics, Respect

  • The Sid Story™
    #2 ID:2210

    Digitally Remastered! As a manager, are you concentrating on the negative aspects of your employees performances? After watching this video, you’ll discover that even difficult employees perform better with frequent positive feedback and occasional constructive criticism. Skeptical workers with “who cares" attitudes can be motivated!

    Off-The-Shelf Video Program (ILT) Leadership Leading, Motivation, Communication & Influencing

  • I Will if You Will...
    #3 ID:267

    A very effective and to-the-point vignette that deals with anti-gay and anti-diverse behavior in the workplace.

    Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Leadership, Respect

  • The Courage to Coach (for Retail)
    #4 ID:503

    Effective coaching is the single most important factor in employee development today. The Courage to Coach for Retail turns common sense into common practice with a four-step process that can be applied to any employee performance situation.

    Off-The-Shelf Video Program (ILT) Leadership Coaching & Mentoring, Communication, Interpersonal Skills, Leadership

  • Are You Going to Get That?
    #5 ID:110

    How to best handle phone calls while also helping another customer in person.

    Video Vignettes Personal Performance Sales & Service, Communication, Interpersonal Skills, Professionalism, Customer Service

  • Challenging & Giving Opportunities
    #6 ID:1882

    No different than us, employees want to achieve the greatest possible results during their careers. If an employee can find the opportunity to grow either in responsibility or in place within our organization, they will likely stay put.

    Video Vignettes Leadership Management, Leadership, Assessing Performance

  • Coaching Moment 2 (Sales Coaching)
    #7 ID:603

    Helping a sales rep deal with objections to close the sale. Pricing objections, price justifications and connecting customers needs to your solutions are all covered in this realistic scenario.

    Video Vignettes Leadership Sales & Service, Communication, Sales

  • Dream It!
    #8 ID:1838

    If we want to tap into the power of motivation as adults, we have to give ourselves permission to dream again. This video clip explains the power of having a dream - the motivating factor of dreaming for excellence.

    Video Vignettes Personal Performance Motivation, Change, Communication, Professionalism

  • Good People, Bad Choices - Video Summary
    #9 ID:853

    Summary vignette for the Good People, Bad Choice program. An ethical "to do" list of questions is presented.

    Video Vignettes Ethics & Compliance Ethics, Compliance

  • Have a Plan, Work the Plan
    #10 ID:367

    Planning and organizing for results (increased productivity).

    Video Vignettes Personal Performance Professionalism, Change, Motivation

  • He's Big... Really Big
    #11 ID:127

    How insensitive remarks about an overweight coworker can lead to the perception of harassment.

    Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism, Abusive Conduct

  • Issue: Obtaining Employee Consent
    #12 ID:198

    How to be sensitive to an employee's expectation of privacy; the obligation of a manager to inform employees about re-entry

    Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism

  • It’s All Good
    #13 ID:852

    A newly approved vendor sends an expensive gift to an employee. This vignette addresses the perceptions (and sometimes the reality) of accepting gifts.

    Video Vignettes Ethics & Compliance Ethics, Compliance

  • Overcoming Communication Issues - Retail
    #14 ID:947

    Let's face it, bad communication can lead to even worse problems. This video vignette demonstrates how we can overcome workplace issues by taking a step back and working on our communication and interpersonal skills.

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

  • Perfect Storm
    #15 ID:256

    The implications of a manager taking action due to a fear of a claim of retaliation from an employee.

    Video Vignettes Ethics & Compliance Compliance, Harassment Prevention, Professionalism

  • Recognize Opportunities
    #16 ID:606

    Helping a sales staff member recognize sales opportunities.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales

  • Reward & Recognition
    #17 ID:1881

    Most of the time, employees find rewards and recognition more motivating than money. As a matter of fact, it has been found that an employee is more likely to leave an organization because he or she did not receive adequate recognition.

    Video Vignettes Leadership Management, Leadership, Retention Aid, Assessing Performance

  • Set the Stage
    #18 ID:609

    Discusses how to successfully prepare for a sales call.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales

  • Setting Expectations & Measurement
    #19 ID:1879

    To be satisfied with their jobs, employees want and need to have a clear idea of what is expected from them. Performance expectations can be an employee’s role in the organization, a specific result to be achieved or goals to accomplish.

    Video Vignettes Leadership Management, Leadership, Retention Aid, Assessing Performance

  • Sexual Harassment in the Workplace (Managers): The Good Tipper
    #20 ID:1854

    Advise employees to report inappropriate behavior from customers, vendors, or any other person associated with your organization. There is no customer valuable enough to put yourself and your organization at risk.

    Video Vignettes Ethics & Compliance Sexual Harassment, Professionalism

  • The Good Tipper (Employees)
    #21 ID:826

    Not much doubt that this kind of behavior – comments and touching of a sexual nature - is severe and unwelcome. But if the offender is a customer - can a claim be made? Absolutely.

    Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention

  • The Invitation
    #22 ID:281

    Impact of an employee's potential promotion being dependent on agreeing to go out on a date with their supervisor.

    Video Vignettes Ethics & Compliance Harassment Prevention, Communication, Compliance

  • There’s Always Potential
    #23 ID:847

    This vignette tackles the issue of presenting facts (company performance, etc.) in the best possible light - even though the facts might not be as good as presented. Many people can be impacted, especially shareholders.

    Video Vignettes Ethics & Compliance Ethics, Compliance

  • Up and Down (Employees)
    #24 ID:821

    This vignette shows an employee stares, looks at co-workers up and down, makes derogatory gestures, or other suggestive looks that are sexually suggestive.

    Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention

  • Walk It!
    #25 ID:1839

    Once you have determined where you’re going (dreaming it), the next step is to determine how you’re going to get there. You will need to break your goal into manageable sized tasks. These tasks will help keep you focused and moving forward. This video will help users think in terms of milestones so that they can measure your progress along the way.

    Video Vignettes Personal Performance Motivation, Change, Communication

  • Warning Lights
    #26 ID:125

    How joking and insensitive remarks about pregnancy can constitute harassment.

    Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism

  • What Could Have I Done Differently?
    #27 ID:1877

    It's usually not just one thing... employees leave for all sorts of reason. But there are opportunities to retain the best employees... even in a competitive market.

    Video Vignettes Leadership Management, Leadership, Assessing Performance

  • What Should I Do First?
    #28 ID:369

    Effectively managing shifting priorities.

    Video Vignettes Personal Performance Professionalism, Change, Motivation

  • Where Are the Drop Cloths?
    #29 ID:115

    Handling interruptions effectively; putting your focus on the customer even when you're busy.

    Video Vignettes Personal Performance Customer Service, Communication, Interpersonal Skills, Professionalism

  • A Leader Is...™
    #30 ID:1803

    Being a leader is much more than directing others. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on being an effective, passionate and inclusive leader within your group, team or organization.

    Discussion Generators Leadership Leadership, Motivation, Learning Reinforcement

  • Employment Law Is...™
    #31 ID:1397

    The decisions you make and the actions you take can cost you and your organization — big time! This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about legal issues within your organization.

    Discussion Generators Ethics & Compliance Compliance, Management, Professionalism

  • How Are We Doing?
    #32 ID:551

    Quick gap evaluation of skills related to a training topic

    Activities Leadership, Personal Performance Evaluation, Discussion Trigger, Assessment

  • I Feel...
    #33 ID:552

    Allows for personal assessment and reflection on the training topic at hand.

    Activities Personal Performance Communication, Assessment, Conflict Resolution

  • Looking Back
    #34 ID:555

    Quick activity to link past training to future lessons.

    Activities Personal Performance Training Support, Discussion Trigger, Retention Aid

  • Primer: Abusive Conduct (Bullying) Defined
    #35 ID:1713

    This short white paper provides background and definition to abusive conduct/bullying in the workplace.

    Activities Ethics & Compliance Abusive Conduct, Compliance

  • Stand Up!
    #36 ID:1416

    This energizer is intended to refocus participants for continued learning. Use any one of the various Sollah Interactive short video programs (a SMART-START™ or meeting opener).

    Activities Leadership, Personal Performance Energizer, Training Support

  • Team Spark: Proverb - Work With What You Have
    #37 ID:1612

    Spark team communication on being creative and getting the job done with limited resources.

    Activities Personal Performance Change

  • Three Actions: Managing to Get It Right
    #38 ID:201

    Reviews the appropriate actions to handle workplace privacy.

    Video Summary Ethics & Compliance, Leadership Management, Compliance, Professionalism

  • Winter Walking™ Program Conclusion
    #39 ID:1892

    Whether walking outside on snowy or icy paths (or even walking inside just after being outside) can be tricky. If you do fall, there are techniques that will lessen the risk of being injured.

    Video Summary Workplace Safety Winter Safety

  • Recruiting a New Member
    #40 ID:466

    Asking an existing employee to take on a mentoring role for a new employee.

    Case Studies Leadership, Personal Performance Leadership, Communication, Interpersonal Skills, Professionalism

  • The Business Trip
    #41 ID:654

    Ethical use of an expense account

    Case Studies Ethics & Compliance Ethics, Compliance, Sales & Service, Professionalism

  • Twitter Jitters
    #42 ID:617

    Dealing with employees who disclose confidential information through social media

    Case Studies Leadership Leadership, Communication, Professionalism

  • Article: Full Plate
    #43 ID:1464

    The constant pressure to do more with less can lead to worker burnout. Burnout happens when requests for our time and energy exceed our capacity to comply.

    Trainer Resource Leadership Management, Interpersonal Skills, Professionalism

  • Article: Leading with Heart
    #44 ID:1512

    What does it mean to lead with heart, and why is this important? We see signs all around of us of what happens when we fail to lead with heart. We end up fighting wars…we neglect those in need… we pollute our environment.

    Trainer Resource Leadership Leadership, Communication, Professionalism

  • Four Main Learning Styles (Overview)
    #45 ID:559

    Overview of the four main learning styles: visual, auditory, kinesthetic and conceptual.

    Trainer Resource Leadership Training Support

  • Using Video Vignettes in Training - A Primer
    #46 ID:1454

    By design, video vignettes can be used to support a variety of training needs. Use the following list of sample questions as a starting point to create a set of relevant discussion questions for your particular application.

    Trainer Resource Leadership Training Support

  • Training Certificate of Completion
    #47 ID:1620

    Need a quick, editable training certificate of completion? Look no further! Simply download this Word doc and edit as needed.

    Tools & Take Aways Personal Performance Communication

  • Diversity 101™ An Overview
    #48 ID:1662

    Know what a 'diversity moment' is? How about the power of inclusion in the workplace? Understand the impact of respecting others? This fun video defines key diversity, equity and inclusion terms in a way that everyone will understand.

    Video Vignettes Diversity, Equity, Inclusion & Respect Diversity Dynamics, Inclusion & Equity, Respect, Onboarding

    New Asset

  • The Oh Series™ Everyday Diversity
    #49 ID:2344

    Diversity in today's workplace is a given... and the value of that diversity allows organizations to draw on a fuller range of experiences - allowing them to think more creatively and avoid biased decision-making. But what if that diversity is causing tension? What if inclusion and equity are slow on the uptake? Treating others with respect is paramount to a successful and inclusive workplace.

    Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Respect Inclusion & Equity, Diversity Dynamics, Respect

    New Asset

  • Interviewing: More Than a Gut Feeling™ (How-To Book)
    #50 ID:2455

    World-Wide Best-Seller! Now you can take the guesswork out of hiring by relying on fair, logical ways to identify the best candidate for a job. This excellent how-to book will help you learn how to use the behavior-based approach to interviewing. By asking questions that probe for past behavior, you will be able to identify the candidate best suited for the job. You’ll also discover tips on how to save an uncomfortable interviewing situation. This How-To Book™ is 96 pages.

    How-To Book Leadership, Personal Performance Interviewing, Management, Hiring & Recruiting

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  • Documenting Discipline (How-To Book)
    #51 ID:2456

    Managers can protect themselves and their organization against legal action - if they get incidents properly documented. This best-selling resource provides steps to ensure solid, consistent documentation procedures throughout the entire organization. You will also learn how to correct performance problems with progressive discipline.

    How-To Book Ethics & Compliance, Leadership Management, Leading, Problem Resolution

    New Asset

  • Legal Issues for Managers (How-To Book)
    #52 ID:2466

    Employment practices in the United States are governed by a wide variety of federal, state, and local laws. As a manager or supervisor, you must understand these laws so that you can make objective, consistent, and legal decisions. You do not have to be an expert on every aspect of every employment law, but you do have to know enough to recognize when you need to seek help from a human resources professional or legal counsel.

    How-To Book Ethics & Compliance, Leadership Compliance, Leadership, Management

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  • Mentoring For Success (How-To Book)
    #53 ID:2465

    In order for businesses to survive and remain competitive, they must respond to this changing environment. As Tom Peters observes in Thriving on Chaos, “Excellent firms don’t believe in excellence—only in constant improvement and constant change.” As part of their response to change, successful organizations seek ways to support and foster employee growth and development. Managers are developing skills to facilitate this process. They are acting as mentors to their employees. Coworkers and other employees with company experience and skills are also offering their services as mentors to less-experienced employees.

    How-To Book Leadership, Personal Performance Coaching & Mentoring, Interpersonal Skills, Leading

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  • Stopping Sexual Harassment Before It Starts (How-To Book)
    #54 ID:2464

    Sexual harassment is one of the most complex workplace issues of our time. It is at once a legal issue, an emotional issue, a civil rights issue, and a very personal issue. It can be both easy to define and impossible to define. It can result from innocent actions or from criminal behavior. It can take place in a few seconds or require several years to develop. It can be a very public matter or an extremely private issue. But one thing is clear about sexual harassment. It must be taken seriously by all employers. Large and small organizations across the United States are being held accountable for incidents of sexual harassment.

    How-To Book Ethics & Compliance Sexual Harassment, Harassment Prevention, Abusive Conduct

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  • White Guys Need Not Apply!
    #55 ID:2496

    It's easy to see how the focus on diversity, equity and inclusion has caused some white men to believe they have fewer opportunities. But the fact is that laws on fairness and equity apply equally to everyone. Efforts on the part of organizations to expand their race, gender, and ethnic diversity can’t legally, unfairly disadvantage any group. White males are protected by these same laws and have the same rights as everyone else.

    Video Vignettes Diversity, Equity, Inclusion & Respect Inclusion & Equity, Micro-Inequities/Micro-Aggressions, Racial Equity

    New Asset

  • TrainingBytes® Preparing for the Post-Pandemic Workplace™
    #56 ID:2419

    Due to the recent pandemic, organizations are navigating a broad range of issues that span from keeping their employees and customers safe to re-configuring business operations and getting things to a 'new' normal. This short video program is a great introduction to what employees might see in the post-pandemic workplace.

    TrainingBytes® Personal Performance Communication, Onboarding, Reducing Stress (Work & Life)

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  • TrainingBytes® Telecommuting Tips & Tricks
    #57 ID:2391

    Working from home is great on so many levels. But there are a whole new set of challenges, too. How do you keep from getting distracted when domestic duties call? How do you handle a family member who stops by unannounced in the middle of the day? How do you get anything done if you have kids around? This video provides a few quick tips for successfully navigating the pitfalls of telecommuting.

    TrainingBytes® Personal Performance Personal Improvement, Communication, Interpersonal Skills

    New Asset

  • TrainingBytes® Stressed Out? Tips to Get Relief
    #58 ID:2396

    Stress is the body's reaction to any change that requires an adjustment or response. The body reacts to these changes with physical, mental, and emotional responses. In simple terms, stress occurs when something is impacting us… mostly based on the fear of the unknown. Stress is a part of life – both at work and at home. Tackling it head-on is the best way to overcome the negative results of stress!

    TrainingBytes® Personal Performance Reducing Stress (Work & Life)

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  • Wanna Get Us All Sick?
    #59 ID:2415

    Social distancing policies and standards within the workplace are essential to protecting employees from possibly getting sick. Employees most likely will continue to maintain a six-foot distance from others and otherwise observe social distancing in the workplace as work duties permit. Also, there might need to be a limit to the total number of workers in a workspace (based on square footage) and a limit to the number of people in conference rooms, workstations, etc.

    Video Vignettes Diversity, Equity, Inclusion & Respect Respect, Inclusion & Equity, Workplace Safety & Awareness, Onboarding

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  • If You Change Your Mind…
    #60 ID:2260

    Our working relationships are complicated for all kinds of reasons. That's why we really have to know where the lines are when it comes to managing our interactions with co workers, customers, and vendors. Take the unwanted pursuit of a relationship. It doesn't make any difference where it comes from a manager, a coworker, a vendor or a customer unwanted pursuit could be considered illegal harassment and simply can't be a part of the workplace.

    Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Onboarding, Workplace Civility

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  • The New Normal
    #61 ID:2416

    Blaming an employee for a world-wide pandemic based on their heritage makes no sense. It's this type of explicit bias that not only impacts personal relationships, but if it's allowed to spread within an organization, it can potentially cause deeper harassment and discrimination issues.

    Video Vignettes Diversity, Equity, Inclusion & Respect Respect, Inclusion & Equity, Discrimination, Onboarding

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  • I Can’t Take It Anymore!
    #62 ID:2478

    Change! How many of us really like it? We all know it's part of life – part of the workplace. But with change comes stress and uncertainty. Many of us are feeling (or have felt) the impact of working remotely during the pandemic. We’ve been asked to social distance for months and we are all feeling the lack of real co-worker interaction.

    Video Vignettes Diversity, Equity, Inclusion & Respect Change, Teamwork, Onboarding

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  • It's Just Allergies!
    #63 ID:2417

    Yes, coughing in the workplace might take on a whole new meaning in the 'new normal' we face. But allergies, the common cold, even the flu bug will still be found in the workplace. Using good judgement and good hygiene can help prevent the spread of workplace sickness - without discriminating against others based on what we might perceive as fact.

    Video Vignettes Diversity, Equity, Inclusion & Respect Respect, Inclusion & Equity, Discrimination, Onboarding

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  • Let's Not Shake Hands
    #64 ID:2414

    New organizational policies and standards will be implemented across most organizations protecting employees while in the workplace. In the immediate future, 'new normal' guidelines will most likely include refraining from shaking hands while in the workplace. Refusing to shake hands can be dicey - even uncomfortable. There is definitely a right way to maintain respect while adhering to social distancing policies.

    Video Vignettes Diversity, Equity, Inclusion & Respect Respect, Inclusion & Equity, Workplace Safety & Awareness, Onboarding

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  • People Like That…
    #65 ID:2265

    All of us have things that we value and believe in strongly. But it's important that we make sure that we don't cross the line and allow those convictions to get in the way of treating others with respect. Most organizations have policies that prohibit harassment and discrimination based on sexual orientation.

    Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism, Discrimination, Onboarding, Workplace Civility

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  • Seek Reverse Information When Interviewing
    #66 ID:2473

    Reverse information is the opposite of what the candidate told you, or the opposite of your reaction to the candidate. It is designed to give you a broad sample of the candidate’s job skills and help you get new information to balance an overly positive or overly negative opinion of the candidate.

    Video Vignettes Leadership, Personal Performance Hiring & Recruiting, Interviewing

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  • TrainingBytes® I Thought You Could Handle This!
    #67 ID:2369

    Retaliation in the workplace is illegal. All employees (managers included) must understand that workplace retaliation will kill productivity and could even lead to a costly lawsuit. Identifying and stopping retaliation must be top-of-mind in all organizations.

    TrainingBytes® Ethics & Compliance Compliance, Professionalism, Learning Reinforcement

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  • Effective Project Management (How-To Book)
    #68 ID:2462

    Managing a project requires different skills and techniques than managing ongoing responsibilities. The purpose of this book is to acquaint you with the basic skills and tools needed to manage a project. It will not substitute for experience, but it will help direct you to what works in various situations. We have adapted tried-and-true techniques and tools to today’s fast-moving project management landscape where, instead of managing one project at a time, you may find yourself managing or involved in several at once.

    How-To Book Personal Performance Leading, Personal Improvement

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  • Taking the Step Up to Supervisor (How-To Book)
    #69 ID:2463

    Becoming a supervisor is your first step in the challenging and rewarding field of management. You have earned a new level of responsibility and authority because of your technical skills, attitude, and potential. Now you must master different skills to help you continue to advance and grow. This book will help you do that.

    How-To Book Leadership New Supervisor, Leadership, Management, Leading

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  • Everyday Diversity™ Three Strikes
    #70 ID:2383

    Everyone is a combination of the many things different aspects of our lives. Daughter, engineer, team lead, brother/sister, type A personality, lover of jazz, etc. How all of these come together in the workplace is unique to all of us. Building an inclusive workplace means that people can be authentic in the workplace.

    Video Vignettes Diversity, Equity, Inclusion & Respect Diversity Dynamics, Inclusion & Equity, Respect, Racial Equity

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  • Everyday Diversity™ The Assertive Salesperson
    #71 ID:2382

    When we think about other people, we need to be aware of how bias may come into play. This is particularly true when the same behavior is seen as positive or negative depending on the gender of the other person. As we think about how to put awareness into action, we must watch the words we use to describe others and strive to be fair and equitable in our descriptions.

    Video Vignettes Diversity, Equity, Inclusion & Respect Inclusion & Equity, Diversity Dynamics, Respect

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  • Everyday Diversity™ Difficult Name
    #72 ID:2373

    We all know the dangers that come from making assumptions based on one aspect of a person - such as their name. People want to be seen as whole people and our name is just one part of who we are. This kind of bias can be very subtle and we may not even realize that it is being done. So, as we think about putting this into action, let’s support all of employees in the appropriate pronunciation of their names and to watching any biases that start from someone’s name.

    Video Vignettes Diversity, Equity, Inclusion & Respect Inclusion & Equity, Diversity Dynamics, Respect

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  • Everyday Diversity™ His Husband
    #73 ID:2376

    There are still many stereotypes and prejudices about LGBTQ+ people - and this can often make it hard to come to work depending upon the attitudes and behaviors of co-workers. While we may not agree with every aspect of all of our co-workers, what we can agree on is that people need to be treated with respect and dignity.

    Video Vignettes Diversity, Equity, Inclusion & Respect Inclusion & Equity, Diversity Dynamics, Respect

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  • Everyday Diversity™ I Can Hear You!
    #74 ID:2377

    People with disabilities live normal happy lives and most of the time are very independent and self-sufficient. Don’t offend someone by assuming that they cannot do something or that they have to have your help, but be willing to offer if it is desired.

    Video Vignettes Diversity, Equity, Inclusion & Respect Inclusion & Equity, Diversity Dynamics, Respect

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  • Everyday Diversity™ Mary the Dinosaur
    #75 ID:2378

    We can make assumptions about people based on their age – younger people will be great with technology for example or anyone over the age of 25 will have a harder time adjusting to the software changes. But, assumptions like this can have a real-life impact on our work teams.

    Video Vignettes Diversity, Equity, Inclusion & Respect Inclusion & Equity, Diversity Dynamics, Respect

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  • Everyday Diversity™ More Than Meets the Eye
    #76 ID:2379

    How we present ourselves to the world is part of our personal choices. Some people prefer a laid back styles, some prefer a buttoned up conservative look. So long as people are within the dress code, what people are wearing is personal.

    Video Vignettes Diversity, Equity, Inclusion & Respect Respect, Diversity Dynamics, Inclusion & Equity

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  • Everyday Diversity™ Speak English
    #77 ID:2380

    Speaking in a foreign language can be tiring and more challenging. Being able to speak in a native language often makes things easier and quicker - especially when describing work or tasks. It can be easy to assume that when we hear people speaking a foreign language that they are speaking about us. Sometimes this also means that we feel left out of the conversation.

    Video Vignettes Diversity, Equity, Inclusion & Respect Diversity Dynamics, Inclusion & Equity, Respect

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  • Everyday Diversity™ Taking Our Jobs!
    #78 ID:2381

    Caring for ourselves and our families is something that everyone in the world worries about. And, immigrants are no exception of the rule. Often immigrants are willing to take jobs that other people find too hard or that they are willing to take because they have other opportunities. Other immigrants provide highly sought after skills and degrees that help companies to be successful. Helping immigrants to be successful at work helps everyone be a great part of a work team.

    Video Vignettes Diversity, Equity, Inclusion & Respect Inclusion & Equity, Diversity Dynamics, Respect, Racial Equity

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  • Everyday Diversity™ What Does a Girl Know?
    #79 ID:2385

    Sometimes a department or field is dominated by one gender and it can be hard for people who aren’t that gender to be successful in that field - due to ingrained perceptions or long-standing stereotypes. Think male nurses... or female software developers.

    Video Vignettes Diversity, Equity, Inclusion & Respect Inclusion & Equity, Diversity Dynamics, Respect

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  • Everyday Diversity™ What's His Problem Anyway?
    #80 ID:2386

    When we think about people with a disability – we typically think about visible or mobility related disabilities. But, in reality, many disabilities are hidden. When someone asks for an accommodation – that is between them and their manager. It isn’t anyone else’s business.

    Video Vignettes Diversity, Equity, Inclusion & Respect Inclusion & Equity, Diversity Dynamics, Respect

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  • Your Path to Success™ Being Professional
    #81 ID:2280

    You know… when it comes to how we interact with people, there's a whole range of things that we don't want to see happen in the workplace, right? So, being professional at all times is the key to preventing situations that might lead to harassment or discrimination.

    Video Vignettes Personal Performance Professionalism, Harassment Prevention, Discrimination

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  • Your Path to Success™ Being Your Best
    #82 ID:2281

    Most seem to think that success on the job is all about what you know… or what you can do. Most quickly learn that your attitude and how you act around others are just as important. It's always easy, but it goes a long way towards being your best.

    Video Vignettes Professionalism, Interpersonal Skills, Personal Improvement

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  • Your Path to Success™ Choosing Integrity
    #83 ID:2282

    We all know how important integrity is to our organization, right? You may have even thought, "Hey, we've got a Code of Conduct. We've all been trained. We're go to go!" However… to create a culture of integrity, those policies have to be more than just words on paper. They have to be things we truly live… each and every day.

    Video Vignettes Ethics & Compliance Ethics, Professionalism, Personal Improvement

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  • Your Path to Success™ Empowering Teamwork
    #84 ID:2285

    Even the most talented teams don’t start out as high performing. To begin with, there are steps you can take to set your team up for success and create a work environment that values teamwork and collaboration. Set a vision and shared goals based on trust… explaining how the work of the team fits with the mission and goals of the organization.

    Video Vignettes Personal Performance Teamwork, Communication, Interpersonal Skills

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  • Your Path to Success™ Engaging Others
    #85 ID:2286

    Engaged employees are not just those who are excited to come to work every day. Engaged employees are deeply involved in, enthusiastic about and committed to their work. They understand their role and how it can impact the future of the organization. Engagement is an employees’ willingness and ability to contribute to the company’s success.

    Video Vignettes Leadership Leadership, Communication, Interpersonal Skills, Collaboration

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  • Your Path to Success™ Leading Others
    #86 ID:2287

    As a leader, your success is contingent upon the success of those you lead. Leadership is all about: building relationships, communicating clear goals, providing coaching and feedback, setting clear expectations, and… recognizing & celebrating achievements. Leadership is a journey.

    Video Vignettes Leadership Leadership, Communication, Interpersonal Skills

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  • Your Path to Success™ Respecting Others
    #87 ID:2289

    Being cooperative and respectful are probably two of the most important things we can do to really excel on the job. Just being able to get along with people is one of the most important skills any of us bring to the workplace. It means getting to know your colleagues and co-workers; making the effort to gain the respect and support of the people you work with.

    Video Vignettes Diversity, Equity, Inclusion & Respect Respect, Communication, Professionalism, Inclusion & Equity

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  • TrainingBytes® RESCUE™ The Active Bystander (Employee/Cafe Version)
    #88 ID:2338

    Could you step up and actively stop workplace harassment in progress? Being an active bystander in a harassment situation doesn't mean you have to verbally engage the harasser. RESCUE™ (Employee Version) shows a powerful approach to empowering employees to take simple actions to stop harassing (third-party) workplace behavior. This scenario features a customer harassing an employee.

    TrainingBytes® Ethics & Compliance Harassment Prevention, Compliance, Abusive Conduct, Learning Reinforcement

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  • TrainingBytes® Common Good. Common Ground™
    #89 ID:2241

    Being civil to one another helps us all feel better about coming to work. But, it’s more than just being polite and showing good manners. There’s more to it than that! Civility helps create an organization where everyone can do their job - and not feel like they are being attacked.

    Discussion Generators Diversity, Equity, Inclusion & Respect Workplace Civility, Inclusion & Equity, Respect

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  • Discussion Card: Engaged Employees
    #90 ID:2249

    Engagement is not the same as employee satisfaction… not the same as employee happiness. Employee engagement is the emotional commitment your employees have to the organization… and its goals. These easy-to-use cards provide a simple model (E.N.G.A.G.E.) along with thought-provoking questions on employee engagement. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

    Discussion Cards Leadership Motivation, Management, Team Builder or Retention Aid, Leading

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  • Documenting Discipline™ (For Manufacturing/Industrial)
    #91 ID:2307

    Disciplining and documenting employee performance is one of the most difficult parts of a manager’s job. But documenting performance is essential in correcting performances that require discipline, even praise-and protecting yourself as a manager. This manufacturing and industrial version of the best seller, Documenting Discipline™ provides steps to ensure solid, consistent documentation procedures throughout your company. Using the FOSA system, your managers can possess the tools to effectively and legally address performance issues.

    Off-The-Shelf Video Program (ILT) Leadership Management, Leading

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  • The Goal™ (Dramatic Version)
    #92 ID:2250

    If you are charged with rallying employees behind the concepts of quality and continuous improvement, The Goal: Dramatic Version will help managers achieve or surpass their goal. An engaging drama, this training program not only demystifies corporate buzzwords, like standards and bench marking, but also shows how your company can be run with efficiency and humanity.

    Off-The-Shelf Video Program (ILT) Leadership Management, Leadership, Leading, Goals and Goal Setting

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  • The Goal™ (How-To Version)
    #93 ID:2371

    Like the best-selling book upon which it is based, The Goal shares the inspiring story of Alex Rogo, who uses the principles of the Theory of Constraints (TOC) like bottlenecks, throughput, and flow balancing to transform his mediocre division into a money-making machine. Alex and his team reject common 'nonsense' measurements and discover a commonsense, yet more effective approach to boosting the company's bottom line.

    Off-The-Shelf Video Program (ILT) Leadership Management, Leading, Goals and Goal Setting

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  • Attitude Issues - Interactive Crossword Puzzle
    #94 ID:2146

    New Micro-Learning Game Pack! Reinforce the definitions and action of addressing workplace attitudes. This interactive eLearning module is a fun way to introduce key concepts for addressing attitudinal conflict.

    Activities Personal Performance Interpersonal Skills, Learning Reinforcement

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  • Discipline & Termination: Avoiding Discipline
    #95 ID:2357

    This video clip covers possible legal implications if a manager avoids taking appropriate disciplinary action with an employee.

    Video Vignettes Ethics & Compliance Compliance, Management

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  • Discipline & Termination: Avoiding Termination
    #96 ID:2358

    This video clip discusses the legal implications of a manager avoiding termination action as well as how avoiding termination action may lead to unlawful retaliation or a negligent retention lawsuit.

    Video Vignettes Ethics & Compliance Compliance, Management

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  • Discipline & Termination: Documenting Correctly
    #97 ID:2359

    This video clip covers the legal implications of under-documenting and over-documenting performance issues as well as the importance of documenting correctly.

    Video Vignettes Ethics & Compliance Compliance, Management

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  • Discipline & Termination: Inconsistent Discipline
    #98 ID:2360

    This video clip discusses the possible legal implications if a manager does not use consistent disciplinary action with all employees.

    Video Vignettes Ethics & Compliance Compliance, Management

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  • Discipline & Termination: Preparing to Terminate
    #99 ID:2361

    This video clip tackles the issue of not being prepared for a termination meeting and how it can cause managers to say or do something inappropriate and/or illegal.

    Video Vignettes Ethics & Compliance Compliance, Management

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  • Legal Briefs™ Discipline & Termination - Program Introduction
    #100 ID:156

    Let's face it, terminating employees is really tough. The video introduces five common issues managers struggle with when dealing with discipline and termination.

    Video Introduction Ethics & Compliance, Leadership Management, Compliance, Professionalism

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