Search Video Library for: Retail & Hospitality

Sales Made Simple™ - Potential sale that is dragging on...

Sales Made Simple™ - Potential sale that is dragging on...

Sales Made Simple™ - Sales tactics I'm not comfortable with...

Sales Made Simple™ - Sales tactics I'm not comfortable with...

Sales Made Simple™ Am I calling the right person?

Sales Made Simple™ Am I calling the right person?

Sales Made Simple™ Cutting our price isn't an option...

Sales Made Simple™ Cutting our price isn't an option...

Sales Made Simple™ Have I developed the right message?

Sales Made Simple™ Have I developed the right message?

Sales Made Simple™ How to get my close ratio up?

Sales Made Simple™ How to get my close ratio up?

Sales Made Simple™ I am a "weak closer"...

Sales Made Simple™ I am a "weak closer"...

Sales Made Simple™ I hate cold calling!

Sales Made Simple™ I hate cold calling!

Sales Made Simple™ I know who's holding things up...

Sales Made Simple™ I know who's holding things up...

Sales Made Simple™ I'd like to see the "dead-end" sign!

Sales Made Simple™ I'd like to see the "dead-end" sign!

Sales Made Simple™ Our department made a mistake...

Sales Made Simple™ Our department made a mistake...

Sales Made Simple™ Stakeholders won't give me straight answers...

Sales Made Simple™ Stakeholders won't give me straight answers...

Sales Made Simple™ The No Show!

Sales Made Simple™ The No Show!

Sales Made Simple™ They just won't make a decision...

Sales Made Simple™ They just won't make a decision...

Sales Made Simple™ They're not the decision maker...

Sales Made Simple™ They're not the decision maker...

Sales Made Simple™ This is the third bid I've lost in a row...

Sales Made Simple™ This is the third bid I've lost in a row...

Sales Made Simple™ What is a "trial close"?

Sales Made Simple™ What is a "trial close"?

Sales Made Simple™ What's really driving their decision?

Sales Made Simple™ What's really driving their decision?

Sales Made Simple™ Zero interest when cold calling...

Sales Made Simple™ Zero interest when cold calling...

She's the One

She's the One

Some of My Best Friends Have Them

Some of My Best Friends Have Them

Straight TALK™ - A Spotlight on Change in the Workplace

Straight TALK™ - A Spotlight on Change in the Workplace

Straight TALK™ - A Spotlight on Retaliation

Straight TALK™ - A Spotlight on Retaliation

Substance Abuse: Intervention

Substance Abuse: Intervention

Tailor Your Presentation

Tailor Your Presentation

Task or Relationship: Which Comes First?

Task or Relationship: Which Comes First?

That Wasn't a Smart Thing to Do...

That Wasn't a Smart Thing to Do...

The "Whatever" Coworker (from Bad Apples™)

The "Whatever" Coworker (from Bad Apples™)

The ADA: Tough Questions & Straight Answers - Program Conclusion

The ADA: Tough Questions & Straight Answers - Program Conclusion

The Best Side... (from Sexual Harassment? You Decide.)

The Best Side... (from Sexual Harassment? You Decide.)

The Birthday Girl (Inappropriate Touching)

The Birthday Girl (Inappropriate Touching)

The Boss Who Knows it All, And Then Some (from Bad Apples™)

The Boss Who Knows it All, And Then Some (from Bad Apples™)

The Boss Who Knows It All… And Then Some!

The Boss Who Knows It All… And Then Some!

The Critique - Sexual Harassment: It Can Happen Here

The Critique - Sexual Harassment: It Can Happen Here

The Customer Who Got Up on the Wrong Side of the Bed (from Bad Apples™)

The Customer Who Got Up on the Wrong Side of the Bed (from Bad Apples™)

The Family & Medical Leave Act (from It's the Law™)

The Family & Medical Leave Act (from It's the Law™)

The Honeymooner - Some Jokes Aren't Funny!

The Honeymooner - Some Jokes Aren't Funny!

The Honeymooner - When Colleagues Get Personal

The Honeymooner - When Colleagues Get Personal

The Lilly Ledbetter Fair Pay Act - An Overview

The Lilly Ledbetter Fair Pay Act - An Overview

The New Max and Lorie (from FOSA™ Documenting Discipline)

The New Max and Lorie (from FOSA™ Documenting Discipline)

The Oh Series™ Everyday Ethics: Around and Around We Go

The Oh Series™ Everyday Ethics: Around and Around We Go

The Oh Series™ Everyday Ethics: Clock Me In

The Oh Series™ Everyday Ethics: Clock Me In

The Oh Series™ Everyday Ethics: Divide and Conquer

The Oh Series™ Everyday Ethics: Divide and Conquer

The Oh Series™ Everyday Ethics: Freedom

The Oh Series™ Everyday Ethics: Freedom

The Oh Series™ Everyday Ethics: Greasing the Wheels

The Oh Series™ Everyday Ethics: Greasing the Wheels

The Oh Series™ Everyday Ethics: I Take Care of My Friends

The Oh Series™ Everyday Ethics: I Take Care of My Friends

The Oh Series™ Everyday Ethics: It's Expected

The Oh Series™ Everyday Ethics: It's Expected

The Oh Series™ Everyday Ethics: Just Move It to That Column

The Oh Series™ Everyday Ethics: Just Move It to That Column

The Oh Series™ Everyday Ethics: Taking Turns

The Oh Series™ Everyday Ethics: Taking Turns

The Oh Series™ Everyday Ethics: The Kickback

The Oh Series™ Everyday Ethics: The Kickback

The Oh Series™ Everyday Ethics: The Only Game In Town

The Oh Series™ Everyday Ethics: The Only Game In Town

The Oh Series™ Everyday Ethics: The Win-Win Offer

The Oh Series™ Everyday Ethics: The Win-Win Offer

The Oh Series™ Everyday Ethics: The Write Off

The Oh Series™ Everyday Ethics: The Write Off

The Road Trip

The Road Trip

The Water Boy

The Water Boy

The “Whatever” Co-Worker…

The “Whatever” Co-Worker…

There’s Always Potential (from Good People, Bad Choices™)

There’s Always Potential (from Good People, Bad Choices™)

This is Gonna Be a Train Wreck

This is Gonna Be a Train Wreck

This Is Not Succession Planning!

This Is Not Succession Planning!

Those People

Those People

Wake Up & Say Something Positive!

Wake Up & Say Something Positive!

We Don't Want Him on Our Team!

We Don't Want Him on Our Team!

We're Just Telling Jokes!

We're Just Telling Jokes!

What Does a Mentor Do?

What Does a Mentor Do?

What is Mentoring?

What is Mentoring?

Whatdaya Think of My Banana?

Whatdaya Think of My Banana?

Who Benefits from Mentoring?

Who Benefits from Mentoring?

Why Do They Have to Flaunt It At Work?

Why Do They Have to Flaunt It At Work?

Workplace Bullying: Commit to Next Steps

Workplace Bullying: Commit to Next Steps

You Call That a Presentation?

You Call That a Presentation?

You Should See Her Qualifications

You Should See Her Qualifications

More Than a Gut Feeling™ Legal or Illegal Interviewing Questions?

More Than a Gut Feeling™ Legal or Illegal Interviewing Questions?

TrainingBytes® I Could Tell You Were Cold

TrainingBytes® I Could Tell You Were Cold

Bridging The Generation Gap Is...™

Bridging The Generation Gap Is...™

Civility Is…™

Civility Is…™

Prevailing Is...™

Prevailing Is...™

Bias Crossword Puzzle

Bias Crossword Puzzle

Bias Quotes - Mix and Match Activity

Bias Quotes - Mix and Match Activity

Boost Me Up!

Boost Me Up!

Building Cultural Competency Action Plan

Building Cultural Competency Action Plan

Burst Of Energy

Burst Of Energy

Cultural Competence Crossword Puzzle

Cultural Competence Crossword Puzzle

Developing Cultural Competence

Developing Cultural Competence

Executive Overview

Executive Overview

Generations - Tips for Success

Generations - Tips for Success

Generations Word Search

Generations Word Search

Looking Back

Looking Back

M.E.E.T.™ Multigenerational Workplace

M.E.E.T.™ Multigenerational Workplace

Paths to Success

Paths to Success

Set The Mood

Set The Mood

So Many Choices, So Much at Stake: Choosing the Right Training Resource for Your Organization

So Many Choices, So Much at Stake: Choosing the Right Training Resource for Your Organization

Stand Up!

Stand Up!

Summary of M.E.E.T.™ in Action

Summary of M.E.E.T.™ in Action

Team Spark: Assess Your Communication Style

Team Spark: Assess Your Communication Style

Team Spark: Craft Your Message With Purpose

Team Spark: Craft Your Message With Purpose

Team Spark: Create Structure to Help Bridge Barriers

Team Spark: Create Structure to Help Bridge Barriers

Team Spark: Cross-Pollinate to Spark Innovation

Team Spark: Cross-Pollinate to Spark Innovation

Team Spark: Find the Common Beat

Team Spark: Find the Common Beat

Team Spark: Mix Diverse Personalities

Team Spark: Mix Diverse Personalities

Team Spark: Pay Attention To Nonverbal Communication

Team Spark: Pay Attention To Nonverbal Communication