Search Video Library for: Retail & Hospitality

The Consequences of Sexual Harassment™ (Maine Employees, Managers & Supervisors)

The Consequences of Sexual Harassment™ (Maine Employees, Managers & Supervisors)

The Consequences of Sexual Harassment™ (New York Employees, Managers & Supervisors)

The Consequences of Sexual Harassment™ (New York Employees, Managers & Supervisors)

I’ve Got Another One…

I’ve Got Another One…

Just Being Paranoid…

Just Being Paranoid…

Let's Not Shake Hands

Let's Not Shake Hands

Nothing’s Going On…

Nothing’s Going On…

Regain Control of the Interview (Behavior-Based Interviewing)

Regain Control of the Interview (Behavior-Based Interviewing)

Seek Reverse Information When Interviewing

Seek Reverse Information When Interviewing

Shining a Light on Child Abuse & Neglect

Shining a Light on Child Abuse & Neglect

The New Normal (from Workplace Inclusion: Navigating Through Difficult Times™)

The New Normal (from Workplace Inclusion: Navigating Through Difficult Times™)

Empowerment Works: A Guide for Supervisors and Employees (How-To Book)

Empowerment Works: A Guide for Supervisors and Employees (How-To Book)

You Can't Do It All: Effective Delegation for Supervisors (How-To Book)

You Can't Do It All: Effective Delegation for Supervisors (How-To Book)

Discussion Card: Engaged Employees

Discussion Card: Engaged Employees

Everyday Diversity™ Three Strikes

Everyday Diversity™ Three Strikes

Your Path to Success™ Empowering Teamwork

Your Path to Success™ Empowering Teamwork

Everyday Diversity™ The Assertive Salesperson

Everyday Diversity™ The Assertive Salesperson

Everyday Diversity™ Are You Speaking English?

Everyday Diversity™ Are You Speaking English?

PREVAIL!® Restaurant/Food Service (Overview)

PREVAIL!® Restaurant/Food Service (Overview)

Everyday Diversity™ Difficult Name

Everyday Diversity™ Difficult Name

Everyday Diversity™ Happy Holidays!

Everyday Diversity™ Happy Holidays!

Everyday Diversity™ Hijab

Everyday Diversity™ Hijab

Everyday Diversity™ His Husband

Everyday Diversity™ His Husband

Everyday Diversity™ I Can Hear You!

Everyday Diversity™ I Can Hear You!

Everyday Diversity™ Mary the Dinosaur

Everyday Diversity™ Mary the Dinosaur

Everyday Diversity™ More Than Meets the Eye

Everyday Diversity™ More Than Meets the Eye

Everyday Diversity™ Speak English

Everyday Diversity™ Speak English

Everyday Diversity™ Taking Our Jobs!

Everyday Diversity™ Taking Our Jobs!

Everyday Diversity™ They Went to School...Where?

Everyday Diversity™ They Went to School...Where?

Everyday Diversity™ What Does a Girl Know?

Everyday Diversity™ What Does a Girl Know?

Everyday Diversity™ What's His Problem Anyway?

Everyday Diversity™ What's His Problem Anyway?

Traditional vs. Behavior-Based Interviewing Questions

Traditional vs. Behavior-Based Interviewing Questions

Your Path to Success™ Being Professional

Your Path to Success™ Being Professional

Your Path to Success™ Being Your Best

Your Path to Success™ Being Your Best

Your Path to Success™ Choosing Integrity

Your Path to Success™ Choosing Integrity

Your Path to Success™ Embracing Civility

Your Path to Success™ Embracing Civility

Your Path to Success™ Embracing Inclusion

Your Path to Success™ Embracing Inclusion

Your Path to Success™ Engaging Others

Your Path to Success™ Engaging Others

Your Path to Success™ Leading Others

Your Path to Success™ Leading Others

Your Path to Success™ Resolving Conflict

Your Path to Success™ Resolving Conflict

Your Path to Success™ Respecting Others

Your Path to Success™ Respecting Others

Your Path to Success™ Serving Others

Your Path to Success™ Serving Others

Your Path to Success™ Understanding Diversity

Your Path to Success™ Understanding Diversity

Your Path to Success™ Understanding Hidden Bias

Your Path to Success™ Understanding Hidden Bias

Leading to PREVAIL® (for Managers)

Leading to PREVAIL® (for Managers)

Preparing to PREVAIL!®  (Armed Intruder/Active Shooter Training)

Preparing to PREVAIL!® (Armed Intruder/Active Shooter Training)

PREVAIL!® The OUT Actions™

PREVAIL!® The OUT Actions™

The Oh Series™ Ethics & Transparency

The Oh Series™ Ethics & Transparency

Kindness Is...™

Kindness Is...™

Making A World of Difference in the Workplace™

Making A World of Difference in the Workplace™

Discussion Card: ATTITUDE! Producing Positive Results

Discussion Card: ATTITUDE! Producing Positive Results

The Goal™ (How-To Version)

The Goal™ (How-To Version)

Generations in the Workplace - Trivia Game

Generations in the Workplace - Trivia Game

Must Do's As a Mentor

Must Do's As a Mentor

The Americans with Disabilities Act (from It's the Law™)

The Americans with Disabilities Act (from It's the Law™)

Equal Employment (from It's the Law™)

Equal Employment (from It's the Law™)

Whale Done!™ in Action

Whale Done!™ in Action

Whale Done! The Power of Positive Relationships™

Whale Done! The Power of Positive Relationships™

Understanding Retaliation (from It's the Law™)

Understanding Retaliation (from It's the Law™)

Did You Hear the One About?

Did You Hear the One About?

Ready. Set. CHANGE!™ Reacting Smarter. Adapting Faster. Engaging Together.

Ready. Set. CHANGE!™ Reacting Smarter. Adapting Faster. Engaging Together.

The Bottom Line (from Confronting Workplace Conflict™ for Managers)

The Bottom Line (from Confronting Workplace Conflict™ for Managers)

FOSA™ Model at Work (from FOSA™ Documenting Discipline)

FOSA™ Model at Work (from FOSA™ Documenting Discipline)

Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work™

Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work™

Illegal Harassment (from It's the Law™)

Illegal Harassment (from It's the Law™)

Preventing Workplace Bullying: Manager's Module

Preventing Workplace Bullying: Manager's Module

Workplace Bullying: The School Principal

Workplace Bullying: The School Principal

Group or Individual: Which Motivates You?

Group or Individual: Which Motivates You?

Direct or Indirect: What's Your Route?

Direct or Indirect: What's Your Route?

Clarify (from Ready. Set. CHANGE!™)

Clarify (from Ready. Set. CHANGE!™)

Communicate About Change (Dramatic)

Communicate About Change (Dramatic)

Workplace Bullying: Stand Up for Others

Workplace Bullying: Stand Up for Others

She's Old News; He's Too Green

She's Old News; He's Too Green

I Will if You Will...

I Will if You Will...

Sales Made Simple™ - Complete Series

Sales Made Simple™ - Complete Series

Fitting It All Together

Fitting It All Together

It's Not That Big of a Deal

It's Not That Big of a Deal

Achieving Communication Excellence

Achieving Communication Excellence

Make Your P.O.I.N.T. (Step-By-Step Demo)

Make Your P.O.I.N.T. (Step-By-Step Demo)

Sexual Harassment: It Can Happen Here™

Sexual Harassment: It Can Happen Here™

A.C.E. It! - Introduction to the A.C.E. It Steps

A.C.E. It! - Introduction to the A.C.E. It Steps

A.C.E. in Action - Putting Parts of A.C.E. Model Together

A.C.E. in Action - Putting Parts of A.C.E. Model Together

Just Some Good Clean Fun (M.E.E.T.™ Resolution)

Just Some Good Clean Fun (M.E.E.T.™ Resolution)

The Goal™ (Dramatic Version)

The Goal™ (Dramatic Version)

More Than a Gut Feeling™ III

More Than a Gut Feeling™ III

Beyond Sexual Harassment™ Other Forms of Harassment and Discrimination (Employee Version)

Beyond Sexual Harassment™ Other Forms of Harassment and Discrimination (Employee Version)

Confronting Workplace Conflict™ (for Managers)

Confronting Workplace Conflict™ (for Managers)

Increasing Emotional Intelligence

Increasing Emotional Intelligence

Just Be F.A.I.R.™: A Practical Approach to Diversity in the Workplace (Short Version)

Just Be F.A.I.R.™: A Practical Approach to Diversity in the Workplace (Short Version)

Legal Briefs™ Family and Medical Leave Act: What Every Manager Should Know

Legal Briefs™ Family and Medical Leave Act: What Every Manager Should Know

Legal Briefs™ Workplace Privacy - Does It Really Exist?

Legal Briefs™ Workplace Privacy - Does It Really Exist?

M.E.E.T.: Breaking New Ground.™ Respect and Inclusion - Inappropriate Workplace Thoughts

M.E.E.T.: Breaking New Ground.™ Respect and Inclusion - Inappropriate Workplace Thoughts

Managing Your Own Productivity

Managing Your Own Productivity

Mix Diverse Personalities (Team Spark Video)

Mix Diverse Personalities (Team Spark Video)

PREVAIL!®  Bank Overview

PREVAIL!® Bank Overview

PREVAIL!® Understanding the Adversary™

PREVAIL!® Understanding the Adversary™

The Courage to Coach (for Retail)

The Courage to Coach (for Retail)

The Extraordinary Leader: Going from Good to Great™

The Extraordinary Leader: Going from Good to Great™

The Three-Dimensional Interview: Evaluating for Capability, Commitment and Chemistry™

The Three-Dimensional Interview: Evaluating for Capability, Commitment and Chemistry™

Back to Basics (Manual Material Handling) - No Belt

Back to Basics (Manual Material Handling) - No Belt

Back to Basics™ (Manual Material Handling)

Back to Basics™ (Manual Material Handling)