Search Video Library (926 Assets Found)

Results for Suggested Industry Usage: Retail & Hospitality

  • This video clip discusses the legal implications of a manager avoiding termination action as well as how avoiding termination action may lead to unlawful retaliation or a negligent retention lawsuit.

    #61 ID:2358
    Topic: Compliance Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Closed Captioned
  • This video clip covers the legal implications of under-documenting and over-documenting performance issues as well as the importance of documenting correctly.

    #62 ID:2359
    Topic: Compliance Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Closed Captioned
  • This video clip discusses the possible legal implications if a manager does not use consistent disciplinary action with all employees.

    #63 ID:2360
    Topic: Compliance Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Closed Captioned
  • This video clip tackles the issue of not being prepared for a termination meeting and how it can cause managers to say or do something inappropriate and/or illegal.

    #64 ID:2361
    Topic: Compliance Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Closed Captioned
  • Let's face it, terminating employees is really tough. The video introduces five common issues managers struggle with when dealing with discipline and termination.

    #65 ID:156
    Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Closed Captioned
  • This quick video offers an introduction to common hiring issues and appropriate actions for managers and/or supervisors to take.

    #66 ID:173
    Topic: Hiring & Recruiting Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Closed Captioned
  • A quick review of actions and tips that managers can take to keep discipline and termination actions legal.

    #67 ID:163
    Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Closed Captioned
  • World-Wide Best-Seller! Now you can take the guesswork out of hiring by relying on fair, logical ways to identify the best candidate for a job. This excellent how-to book will help you learn how to use the behavior-based approach to interviewing. By asking questions that probe for past behavior, you will be able to identify the candidate best suited for the job. You’ll also discover tips on how to save an uncomfortable interviewing situation. This How-To Book™ is 96 pages.

    #68 ID:2455
    Topic: Interviewing Learning Paths: Leadership, Personal Performance Type: How-To Book Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Hiring & Recruiting
  • National Best-Seller! Managers within your organization may well understand the importance of avoiding obvious discriminatory interview questions. But what if a manager asks a discriminatory question unintentionally? The principles of legal and effective interviewing are presented in this Law & Order-style program, find out the interview no-no's, side-step the legal landmines, and conduct a fair and effective interview.

    #69 ID:2217
    Topic: Interviewing Learning Paths: Ethics & Compliance, Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Discrimination Closed Captioned
  • Managers can protect themselves and their organization against legal action - if they get incidents properly documented. This best-selling resource provides steps to ensure solid, consistent documentation procedures throughout the entire organization. You will also learn how to correct performance problems with progressive discipline.

    #70 ID:2456
    Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: How-To Book Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leading, Problem Resolution
  • Best-Selling Program! Disciplining employees is one of the most difficult parts of a manager’s job. Documenting performance is essential in correcting performance problems and protecting yourself as a manager. This best-selling program provides steps to ensure solid, consistent documentation procedures throughout your company. Using the FOSA method, managers will possess the tools to effectively and legally address performance issues.

    #71 ID:2215
    Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leading, Problem Resolution Closed Captioned
  • Because much of our learning takes place at an unconscious level, we are not aware of the fact that it exists, hence the term “unconscious” bias. By being self-aware and willing to engage with others when bias is unintentionally implied or expressed we can better resolve problems and promote more effective working relationships.

    #72 ID:1631
    Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Respect Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion & Equity
  • Destroying documents contrary to the organization's document retention policy.

    #73 ID:32
    Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Unauthorized use of intellectual property; copying work-related software for home use.

    #74 ID:37
    Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Recognizing and handling a conflict of interest.

    #75 ID:30
    Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Remastered in 2019! Inspire your workforce to deliver service from the heart. Based on the work of noted author and speaker, Barbara Glanz, this inspiring, best-selling program features the true story of "Johnny," a young man who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

    #76 ID:140
    Topic: Customer Service Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality, Government Other Topics: Communication, Motivation, Interpersonal Skills Closed Captioned
  • How building rapport, sharing credit and keeping a manager informed creates cooperative and respectful behavior.

    #77 ID:400
    Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Collaboration Closed Captioned
  • Sexual harassment is... illegal, costly, debilitating, wrong! This thought-provoking, short video uses impactful imagery, video and music to inspire and stimulate discussion about protecting your employees and organization from sexual harassment.

    #78 ID:1308
    Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Abusive Conduct, Learning Reinforcement
  • This assessment tool is designed to help you create your own learning objectives on probing into a candidate’s answers in selection interviews. After completion of this workshop you will be able to identify the benefits of the informational probing style, explain five behavior-based probing strategies and demonstrate how to use behavior-based probing techniques.

    #79 ID:919
    Topic: Interviewing Learning Path: Leadership Type: Tools & Take Aways Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Hiring & Recruiting
  • TrainingBytes® Preparing for the Post-Pandemic Workplace™

    Due to the recent pandemic, organizations are navigating a broad range of issues that span from keeping their employees and customers safe to re-configuring business operations and getting things to a 'new' normal. This short video program is a great introduction to what employees might see in the post-pandemic workplace.

    #80 ID:2419
    Topic: Communication Learning Path: Personal Performance Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Onboarding, Reducing Stress (Work & Life) Closed Captioned