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Just Relax
How a massage may be interpreted as inappropriate touching.
Just Some Good Clean Fun
When humor goes too far and becomes inappropriate teasing and/or hazing.
Just Tell Them I'm Not Here
Digitally Remastered! You know, one of the things that's easy to forget is that our team members pay attention to every little thing we say and do. Like it or not, we set the example. And when we ask an employee to do something that's questionable—like making up an excuse because we've forgotten something or don't want to deal with someone— it has an impact. It might not seem like much at the time, but all those "little tears" can eventually begin to rip our organization's integrity fabric to pieces. As leaders, we need to hold ourselves and our peers accountable to make sure that doesn't happen.
Legal Briefs™ Recruiting and Hiring: Avoiding Illegal Questions
Avoiding illegal questions during the interview process.
Legal Briefs™ Recruiting and Hiring: Describing the Job
The importance of using job-specific language and not exaggerating the benefits of a job during the recruiting and interviewing process
Legal Briefs™ Recruiting and Hiring: Promoting Diversity Legally
Dealing with members of a federally-protected status group during the recruiting and interviewing process.
Legal Briefs™ Workplace Privacy: Managing Expectations of Privacy
Managing employees' expectations of privacy in the workplace.
Legal Briefs™ Workplace Privacy: Obtaining Employee Consent
How to be sensitive to an employee's expectation of privacy; the obligation of a manager to inform employees about re-entry
Let Me Get That for You
Inappropriate comments about sexual orientation.
Let Me Work My Magic (Employees)
Excellent example of why behaviors such as back rubs, pinching, patting, grabbing, stroking, rubbing, and caressing are forms of physical contact not appropriate in the workplace.
Let's M.E.E.T.™ Conflict Resolution Module
Help managers meet compliance standards for harassment-prevention training by using the M.E.E.T.™ model in everyday interactions.
Life's Not Fair
Retaliating against an employee who reports a safety violation.
Link to Solutions (Sales Process)
Reviews how to best link a client's needs with solutions.
Making Time for Your Employees
Every organization wants to keep its good employees. And employees who are productive, satisfied and valued in their jobs will generally stay put! How do you know if your employee is achieving those personal objectives? Again, take time. Time for getting his or her feedback.
Marcus' Dilemma
Adapting to a restructure change within the workplace.
Narrow Your Focus
How narrowing the focus of communication can add clarity and immediacy.
Oh, Dear! (Managers)
Practicing zero-tolerance for any posters, cartoons, drawings, calendars, pinups, and pictures of a sexual nature in your work environment is extremely important.
Overcoming Communication Issues - Hotel/Hospitality Scene
As we all eventually find out, bad communication can lead to even worse problems. This video vignette demonstrates how to effectively deal with a non-listener - confronting the communication problem.
Perfect Storm
The implications of a manager taking action due to a fear of a claim of retaliation from an employee.
Picture of The Day
Recognizing gender-based harassment; improper use of company email.