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Results for Suggested Industry Usage: Retail & Hospitality

  • It Will Change Your Life!

    There's an old saying that goes, "There are two things you never want to talk about at work - religion and politics." That's still true. This video shows how religious discussion can make a co-worker feel uncomfortable.

    #201 ID:1809
    Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism, Discrimination Closed Captioned
  • It's Not My Fault!

    Handling a performance discussion when an employee believes the information leading to a rating is biased; helping an employee take responsibility for their performance.

    #202 ID:213
    Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism, Assessing Performance Closed Captioned
  • Just Asking That's All

    Recognizing how an unwelcome pursuit can become harassing behavior.

    #203 ID:286
    Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism Closed Captioned
  • Just Relax

    How a massage may be interpreted as inappropriate touching.

    #204 ID:292
    Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism Closed Captioned
  • Just Some Good Clean Fun

    When humor goes too far and becomes inappropriate teasing and/or hazing.

    #205 ID:268
    Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Professionalism, Abusive Conduct Closed Captioned
  • Just Tell Them I'm Not Here

    Discusses implications of asking an employee to lie for you. If you’re being pressured by a friend, coworker or even a manager... to lie… going along with them may seem like the easiest thing to do at first. It’s not!

    #206 ID:148
    Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Legal Briefs™ Recruiting and Hiring: Avoiding Illegal Questions

    Avoiding illegal questions during the interview process.

    #207 ID:176
    Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
  • Legal Briefs™ Recruiting and Hiring: Describing the Job

    The importance of using job-specific language and not exaggerating the benefits of a job during the recruiting and interviewing process

    #208 ID:174
    Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
  • Legal Briefs™ Recruiting and Hiring: Promoting Diversity Legally

    Dealing with members of a federally-protected status group during the recruiting and interviewing process.

    #209 ID:175
    Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Closed Captioned
  • Let Me Get That for You

    Inappropriate comments about sexual orientation.

    #210 ID:296
    Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism Closed Captioned
  • Let Me Work My Magic (Employees)

    Excellent example of why behaviors such as back rubs, pinching, patting, grabbing, stroking, rubbing, and caressing are forms of physical contact not appropriate in the workplace.

    #211 ID:824
    Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Harassment Prevention Closed Captioned
  • Let's M.E.E.T.™ Conflict Resolution Module

    Help managers meet compliance standards for harassment-prevention training by using the M.E.E.T.™ model in everyday interactions.

    #212 ID:274
    Topic: Compliance Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Conflict Resolution Closed Captioned
  • Life's Not Fair

    Retaliating against an employee who reports a safety violation.

    #213 ID:253
    Topic: Compliance Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Harassment Prevention, Management, Professionalism Closed Captioned
  • Link to Solutions (Sales Process)

    Reviews how to best link a client's needs with solutions.

    #214 ID:611
    Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Sales Closed Captioned
  • Making Time for Your Employees

    Every organization wants to keep its good employees. And employees who are productive, satisfied and valued in their jobs will generally stay put! How do you know if your employee is achieving those personal objectives? Again, take time. Time for getting his or her feedback.

    #215 ID:1880
    Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Leadership, Retention Aid, Hiring & Recruiting, Assessing Performance
  • Marcus' Dilemma

    Adapting to a restructure change within the workplace.

    #216 ID:406
    Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Leadership, Professionalism, Selling Closed Captioned
  • Myth - Leadership Is Just One More Thing I Have to Do.

    The perspective that leadership is a benefit, not a burden. You'll be enlightened on commonly held leadership myths.

    #217 ID:58
    Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Professionalism, Leading Closed Captioned
  • Myth: I Wasn't Born a Leader

    The perspective that leaders become leaders by doing the things leaders do, not because they are born leaders.

    #218 ID:59
    Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Professionalism, Leading Closed Captioned
  • Myth: I'm Not Getting Leadership Myself

    The perspective that leadership happens to you when you understand your personal values and how to engage others in supporting them.

    #219 ID:60
    Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Professionalism, Leading Closed Captioned
  • Narrow Your Focus

    How narrowing the focus of communication can add clarity and immediacy.

    #220 ID:223
    Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Professionalism Closed Captioned