Search Video Library for: Retail & Hospitality
M.E.E.T. Zero Tolerance - Program Opening/Introduction
Introduces the challenges in respectfully enforcing a zero-tolerance policy.
M.E.E.T.: Breaking New Ground™ - Program Opening/M.E.E.T. Model
Explanation of the M.E.E.T. model as a respect and inclusion tool.
WorkSmarts - Program Introduction
Introduction of four strategies for being work smart.
FMLA - Benefits of the Family Medical Leave Act
It's important to remember the benefits of the FMLA. It provides employees with the means to take care of important personal obligations without having to worry about the impact on their careers. And it provides you with a tool to attract and retain motivated and productive employees. And that's a good thing.
Harassment & Discrimination: The Bottom Line
Harassment and discrimination is still not just about sex anymore. And you know what... It shouldn't be. Because we all have a right to come to work and have it be a place where we're respected, where we're treated fairly, where we can focus on our work and do a good job.
L.E.A.D. with Integrity - Program Closing/L.E.A.D. Model Summary
Review of the L.E.A.D. model and how it can be used to reinforce ethical conduct and code of conduct policies.
M.E.E.T.: Breaking New Ground™ - Program Conclusion/M.E.E.T. Model Review
A concise review of the M.E.E.T. model.
Preventing Retaliation - It's Up to Us!
Review of key actions managers can take to prevent retaliation in the workplace.
Retaliation - An Overview for Employees
Retaliation in the workplace is wrong. And illegal. This quick video provides salient facts that help reinforce the business case for preventing retaliation.
Retaliation - An Overview for Managers
Salient facts that help reinforce the business case for preventing retaliation.
Three Actions to Promote a Drug-Free Workplace
Review of the main actions which promote a drug-free workplace.
Using the M.E.E.T.™ Model to Tackle Unacceptable Behavior
Review of M.E.E.T. communication model and how to stay compliant when dealing with unacceptable workplace behavior.
Winter Walking™ Program Conclusion
Whether walking outside on snowy or icy paths (or even walking inside just after being outside) can be tricky. If you do fall, there are techniques that will lessen the risk of being injured.
Anti-Social
This case study looks at drinking and socializing after work hours. Two scenarios are presented for discussion.
Awkward Moments
This case study addresses the issue of dealing with co-workers who are having intimate relations (dating).
Case Study & Branching Exercise: Highly Critical (Manager)
You are a manager of a large division. One of your best performing employees has a reputation for being highly critical of her co-workers. She criticizes the competency of other team members, how many hours they work compared to her, and how much time they spend socializing on the job. What do you do? Kick start a great discussion with this case study and branching exercise.
Case Study & Branching Exercise: Overwhelmed! (Manager)
You are the manager of a large department. Recently, you have become concerned one of your high-performing employees may be overwhelmed by his growing workload. What do you do? Kick start a great discussion with this case study and branching exercise.
Case Study – I Need Help! I’m Afraid of My Spouse (Manager)
This exercise leads to a discussion about violence in the workplace.” The Q&A-based format helps participants look at the intruder response topic addressing the highest risk demographic of estranged spouses committing violent acts in the workplace (32% of workplace violence incidents are homicides against women).
Case Study – It’s Not MY FAULT! (Manager)
You're a manager. Over a year ago, an employee was hired to assist you. Since that time, you have noticed that this employee’s work is consistently below expected standards. Every time you try to counsel this employee on improving results, the employee overreacts and blames someone else for their sub-standard performance....
Case Study – Why Diversity, Why Now? (Employees)
This case study is designed to help participants discover that diversity encompasses more than what they may realize on both a personal and professional level. Read through this case study and answer the questions at the end.