Search Video Library (926 Assets Found)

Results for Suggested Industry Usage: Retail & Hospitality

  • Sexual Harassment in the Workplace (Managers): Program Introduction

    Sexual Harassment in the Workplace: It’s Not Enough To Know Better is a video-based training program designed to help your employees recognize, prevent and report any behaviors or actions that could be considered sexual harassment.

    #701 ID:1863
    Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Professionalism Closed Captioned
  • Sexual Harassment: It Can Happen Here - Program Opening

    Outlines and reinforces personal responsibilities for recognizing and preventing sexual harassment.

    #702 ID:275
    Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Professionalism Closed Captioned
  • The Extraordinary Leader - Program Opening/Perspectives

    Real people expressing concerns and insight into what it takes to become a leader

    #703 ID:80
    Topic: Leadership Learning Path: Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Interpersonal Skills, Management, Professionalism Closed Captioned
  • The Oh Series™ Everyday Ethics: Program Introduction

    Ethical decisions creep up on us... sometimes daily. Using this program, you’ll not only be aware of and be able to recognize ‘sticky’ situations that can cause problems; you’ll be better prepared to do the right thing.

    #704 ID:1960
    Topic: Ethics Learning Path: Ethics & Compliance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Professionalism, Communication & Influencing, Onboarding Closed Captioned
  • The Three Dimensional Interview - Program Introduction

    Provides insight and introduces pertinent concepts on interviewing technique.

    #705 ID:346
    Topic: Interviewing Learning Path: Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Leadership, Professionalism, Hiring & Recruiting Closed Captioned
  • Whale Done! - Program Introduction with Ken Blanchard

    Ken Blanchard introduces the Whale Done! approach to building trust and positive relationships.

    #706 ID:380
    Topic: Leadership Learning Path: Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism Closed Captioned
  • Whale Done! in Action - Program Introduction/Whale Done! Philosophy

    Introduces the Whale Done! philosophy of building positive relationships to turn your workplace into a place with a positive and passionate spirit.

    #707 ID:386
    Topic: Leadership Learning Path: Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism Closed Captioned
  • Win the S.A.L.E.™: One Step at a Time - Program Introduction

    Program opening/sets the stage for One Step at a Time.

    #708 ID:600
    Topic: Sales & Service Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • WorkSmarts - Program Introduction

    Introduction of four strategies for being work smart.

    #709 ID:397
    Topic: Professionalism Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Collaboration, Problem Resolution Closed Captioned
  • Bad Apples - Program Conclusion/Review Five Steps

    Review a five-step strategy for dealing with bad attitudes.

    #710 ID:47
    Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Collaboration Closed Captioned
  • Courage 2 Coach™ - Program Conclusion / The Bottom Line

    This quick video provides a quick summary of the C2C model and how it's simplicity is still a powerful way to get the most out of your employees. The bottom line... coaching works!

    #711 ID:1722
    Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism Closed Captioned
  • F.A.I.R. in Action - Conclusion

    Summary of feedback,assistance,inclusion and respect in action

    #712 ID:404
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism Closed Captioned
  • Glad I Could Help - Program Conclusion/Summary/Review

    Summarizing key points of the "Glad I Could Help" approach to meeting customers' needs.

    #713 ID:118
    Topic: Customer Service Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • It's Our Job to Prevent Unacceptable Workplace Behavior

    Review how to avoid unprofessional, prohibited and illegal behaviors that can lead to workplace harassment and discrimination.

    #714 ID:270
    Topic: Compliance Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Leadership, Discrimination Closed Captioned
  • It's Still Not Just About Sex Anymore™ - Program Summary

    It's still not just about sex anymore. And you know what? It shouldn't be. Because we all have a right to come to work and have it be a place where we're respected, where we're treated fairly, where we can focus on our work and do a good job.

    #715 ID:1954
    Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Sexual Harassment, Discrimination Closed Captioned
  • L.E.A.D. with Integrity - Program Closing/L.E.A.D. Model Summary

    Review of the L.E.A.D. model and how it can be used to reinforce ethical conduct and code of conduct policies.

    #716 ID:154
    Topic: Ethics Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism Closed Captioned
  • Legal Briefs™ Recruiting and Hiring: Actions for Staying Out of Court
    #717 ID:179
    Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Closed Captioned
  • Let's T.A.L.K.™ - Program Conclusion/T.A.L.K. Model Review

    Review of the key strategies for positive and productive performance reviews. Provides insight on the powerful T.A.L.K. model - reinforcing how to use it effectively.

    #718 ID:216
    Topic: Leadership Learning Path: Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism, Assessing Performance Closed Captioned
  • Life IS a Series of Presentations (P.O.I.N.T. Model Review)

    Summarizes how to effectively inform, inspire and influence others by using the P.O.I.N.T. Communication Model.

    #719 ID:226
    Topic: Communication Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Professionalism Closed Captioned
  • Preventing Retaliation - It's Up to Us!

    Review of key actions managers can take to prevent retaliation in the workplace.

    #720 ID:255
    Topic: Compliance Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Harassment Prevention, Management, Professionalism Closed Captioned
  • Program Summary (Recapping the T.I.M.E. Model)

    Conflict resolution success! We need to take a moment...to give ourselves some time. Then, identify a positive response. Next, we manage our emotions so we won’t over react or take it personally. And finally, we envision a successful outcome.

    #721 ID:1952
    Topic: Conflict Resolution Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • S.A.L.E.™: Supporting the Sales Process - Program Conclusion

    Summary and conclusion of the Supporting the Sale program.

    #722 ID:595
    Topic: Sales & Service Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Sexual Harassment in the Workplace: It’s Not Enough to Know Better Program Summary (Managers)

    Managers and supervisors are held to a higher legal standard when it comes to sexual harassment cases or lawsuits, and as a result require more in depth sexual harassment education on legally acceptable responses to situations where they may need to respond to a sexual harassment incident.

    #723 ID:1864
    Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Management Closed Captioned
  • Sexual Harassment: It Can Happen Here - Program Summary

    Reviews the point that preventing sexual harassment is everyone's responsibility.

    #724 ID:283
    Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Professionalism Closed Captioned
  • Sexual Harassment? You Decide - Program Summary

    Reviews key points on the importance of preventing sexual harassment.

    #725 ID:301
    Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism Closed Captioned
  • The Extraordinary Leader - You Can Make An Extraordinary Difference

    Review of the keys to becoming an extraordinary leader and why it is important.

    #726 ID:87
    Topic: Leadership Learning Path: Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism Closed Captioned
  • The Oh Series™ Everyday Ethics: What's the Bottom Line?

    We’re all faced with difficult and challenging situations. As we saw, it’s not always easy doing the right thing. And that’s why we need to do our best in making RIGHT decisions.

    #727 ID:1961
    Topic: Ethics Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism, Discussion Trigger, Communication & Influencing Closed Captioned
  • Three Actions to Promote a Drug-Free Workplace

    Review of the main actions which promote a drug-free workplace.

    #728 ID:187
    Topic: Substance Abuse Learning Paths: Ethics & Compliance, Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Professionalism, Employee Wellness Closed Captioned
  • Three Practical Actions for Reducing Liability and Keeping the Workplace Safe

    Review of actions managers can take to prevent workplace violence and reduce liability.

    #729 ID:209
    Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism, Workplace Violence Prevention Closed Captioned
  • Whale Done! - Program Summary (Building Relationships)

    Review of Whale Done! approach; building relationships to get positive results.

    #730 ID:384
    Topic: Leadership Learning Path: Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism Closed Captioned
  • Win the S.A.L.E.™: One Step at a Time - Program Conclusion

    Conclusion for the One Step at a Time program.

    #731 ID:601
    Topic: Sales & Service Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Win the S.A.L.E.™: Putting It All Together - Program Conclusion

    Summary/closing for the Putting It All Together program.

    #732 ID:599
    Topic: Sales & Service Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism
  • AWOL Paul

    When privacy and productivity clash

    #733 ID:640
    Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity Dynamics, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect, Workplace Privacy
  • Case Study & Branching Exercise: Highly Critical (Manager)

    You are a manager of a large division. One of your best performing employees has a reputation for being highly critical of her co-workers. She criticizes the competency of other team members, how many hours they work compared to her, and how much time they spend socializing on the job. What do you do? Kick start a great discussion with this case study and branching exercise.

    #734 ID:2144
    Topic: Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Discussion Trigger, Leading, Learning Reinforcement, Emotional Intelligence
  • Case Study – I Need Help! I’m Afraid of My Spouse (Manager)

    This exercise leads to a discussion about violence in the workplace.” The Q&A-based format helps participants look at the intruder response topic addressing the highest risk demographic of estranged spouses committing violent acts in the workplace (32% of workplace violence incidents are homicides against women).

    #735 ID:1822
    Topic: Workplace Violence Prevention Learning Paths: Ethics & Compliance, Workplace Safety Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Conflict Resolution
  • Case Study – It’s Not MY FAULT! (Manager)

    You're a manager. Over a year ago, an employee was hired to assist you. Since that time, you have noticed that this employee’s work is consistently below expected standards. Every time you try to counsel this employee on improving results, the employee overreacts and blames someone else for their sub-standard performance....

    #736 ID:1823
    Topic: Workplace Violence Prevention Learning Paths: Ethics & Compliance, Workplace Safety Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Discussion Trigger, Conflict Resolution
  • Community Outreach

    How postings in an office can be considered offensive.

    #737 ID:656
    Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity Dynamics, Management, Professionalism, Inclusion & Equity, Respect
  • Cyber Bully

    Bullying through social media is discussed in this case study.

    #738 ID:646
    Topic: Abusive Conduct Learning Paths: Ethics & Compliance, Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Harassment Prevention, Interpersonal Skills, Management
  • Just an Expression

    Dealing with disrespectful comments by coworkers

    #739 ID:655
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Leadership, Professionalism, Inclusion & Equity, Respect
  • Religion at Work

    How to address prayer in the workplace

    #740 ID:657
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Management, Professionalism, Inclusion & Equity, Respect
  • Scent-sitive Subjects

    When a coworker's body odor and perfume have a negative impact on others

    #741 ID:627
    Topic: Interpersonal Skills Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity Dynamics, Harassment Prevention, Professionalism
  • The Company Outing

    Being respectful of religious diversity

    #742 ID:642
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Management, Professionalism, Inclusion & Equity, Respect
  • The Little People

    When a leader uses demeaning language

    #743 ID:660
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect
  • The Locker Room

    Dealing with questions during a coworker's gender reassignment process

    #744 ID:629
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Management, Professionalism, Inclusion & Equity, Respect
  • The Wedding

    An openly gay coworker sharing his/her wedding plans at the office

    #745 ID:615
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, Inclusion & Equity, Respect
  • Weighty Issues

    Physical appearances and job requirements

    #746 ID:633
    Topic: Professionalism Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Diversity Dynamics, Interpersonal Skills, Management, Inclusion & Equity, Respect
  • Words

    Stereotyping / Why words matter in the workplace

    #747 ID:641
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect
  • Work-Life Imbalance

    Competing priorities and lack of time

    #748 ID:647
    Topic: Professionalism Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity Dynamics, Interpersonal Skills, Inclusion & Equity, Respect
  • Article: Got Post-Holiday Stress? Try Laughing!

    Are you congratulating yourself for having made it through another stress-filled holiday season? About the time you’re ready to take that much-deserved breath of fresh air, you go outside and realize the fresh air you’re breathing is generating stalactites under your nose.

    #749 ID:1523
    Topic: Reducing Stress (Work & Life) Learning Path: Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Employee Resiliency, Employee Wellness, Mental Wellness & Health
  • Article: Overcoming Worries and Fears

    Our fears limit us. They hold us back. They keep us from living a positive, proactive life that embraces the good and decries that which needs to be changed. Fear-based decisions hurt us, and they hurt others who are affected by our decisions. The child who is never allowed to make decisions because we fear she’ll make the wrong decisions finally rebels and turns into the teenager from the black lagoon.

    #750 ID:1518
    Topic: Reducing Stress (Work & Life) Learning Path: Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Management, Discussion Trigger, Training Support
  • Article: Overwhelmed? Compartmentalize!

    When we catch ourselves elongating a mishap or problem, we can compartmentalize. Big word, but relatively easy concept. Think of your life as one that is filled with a series of rooms. One room might hold that CEO who badmouthed your brilliant work. Another might hold your career with the company.

    #751 ID:1522
    Topic: Employee Wellness Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Discussion Trigger, Reducing Stress (Work & Life)
  • Article: Pay Attention

    It is in our present moments, that we truly live. Each time we catch a pleasant scent or feel a cool spring breeze we are brought to the immediate. This gives us a chance to notice and appreciate that which surrounds us.

    #752 ID:1511
    Topic: Personal Improvement Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Training Support, Reducing Stress (Work & Life)
  • Article: Persevering When Times are Tough

    It isn’t easy to experience loss, whether our loss is business-related, financial, or personal in nature. Most of us learned quite recently, for example, that the stock market giveth, and the stock market most definitely taketh away. Our response to a loss such as this can make or break us.

    #753 ID:1516
    Topic: Reducing Stress (Work & Life) Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Professionalism, Problem Resolution
  • Article: Productive Workload Management

    It seems donkeys, though beasts of burden, have limits. Load one to excess, and it will be hard pressed to do your bidding. People who work for us are no different. Some can juggle hats, plates, balls, and flaming torches simultaneously. Even the most talented will drop it all if we add too much to the mix.

    #754 ID:1524
    Topic: Reducing Stress (Work & Life) Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Management, Discussion Trigger, Employee Resiliency
  • Article: Stressed? Take a Break!

    Ours is a complex, fast-paced world. We all know about the treadmill analogy. Some of us run pretty fast. The mind has a hard time catching up with the body. Some of us don’t so much identify with the treadmill as we do the Tasmanian Devil. Either way, we’re moving fast and we need a break.

    #755 ID:1521
    Topic: Reducing Stress (Work & Life) Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Customer Service, Employee Wellness, Mental Wellness & Health
  • Article: Supporting Consistent Ethics and Values in the Workplace

    As business leaders, what do we truly value? Integrity? Innovation? Delighting our customers? Being an employer of choice? Or are some of these just platitudes that make our annual reports look pristine? Does our aversion to ideas advocating radical change suggest we are really a conservative company, even though our words tell everyone we value risk taking?

    #756 ID:1517
    Topic: Ethics Learning Paths: Ethics & Compliance, Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Professionalism, Training Support
  • Article: Take Time to Laugh

    We need to work harder to stay positive during some seasons than others. If we haven’t supported humor and laughter in our workplace before, now is the best time to start. There are many benefits. Humor reduces stress levels because it helps us calm the chemicals that zip through our bodies when we’re agitated. We all need the physical balancing laughter offers.

    #757 ID:1514
    Topic: Reducing Stress (Work & Life) Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Discussion Trigger, Training Support, Energizer or Team Builder, Employee Wellness
  • Article: Taking Charge of Your Health

    Research suggests workplace-generated stress, not just your average garden variety stress caused by the kids, mind you, but workplace-generated stress links to heart disease. When pollsters ask people to rate their stress, nearly half say they are suffering symptoms of burnout.

    #758 ID:1513
    Topic: Reducing Stress (Work & Life) Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Energizer or Team Builder, Employee Wellness
  • Diversity Version 3.0 - Organizational Development and Continuous Education

    This perspective paper discusses the concept that diversity in the workplace has steadily evolved over the last couple decades. Originally it focused primarily on race, but later broadened to include the promotion of women, people with disabilities and the LGBT community. Now, the definition of diversity is expanding further to include aspects such as physical characteristics, background, family status, military service, personality and work style. Today, in essence, diversity is all of the ways that we are similar and different to one another.

    #759 ID:1510
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Inclusion & Equity, Respect, Discussion Trigger
  • Get a Good Night’s Sleep!

    Getting enough sleep is essential to success. This short list of ideas preps readers on the importance of sleep. A simple regimen is given.

    #760 ID:1548
    Topic: Employee Wellness Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Employee Resiliency, Reducing Stress (Work & Life)
  • Key Concept: EEO Review

    Employment decisions such as hiring, promotion, work assignments, training, disciplinary actions, pay, awards, working conditions and performance appraisal are covered under the provisions of EEO. This article provides a good overview of the EEO and key terms in employment law.

    #761 ID:1442
    Topic: Compliance Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Inclusion & Equity, Discussion Trigger, Training Support, Discrimination
  • Key Concept: Unconscious Bias Defined

    The term "bias" may be used to describe both positive and negative mindsets towards individuals and groups. Many references to bias refer to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or their apparent membership in or identification with a particular group.

    #762 ID:1441
    Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Respect Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity Dynamics, Inclusion & Equity, Discussion Trigger, Retention Aid
  • Most Common Questions for Managers Regarding the FMLA

    This supplemental handout covers the four most common questions managers struggle with in regard to staying compliant with the FMLA.

    #763 ID:1553
    Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Discussion Trigger, Training Support
  • Perspective & Resiliency Checklist

    The Perspective and Resiliency Checklist will help you identify ways you can create more deposits when life is difficult. It will tell you what you are already doing right (you are making deposits whether you realize it or not). It will also point out places where there is room for growth.

    #764 ID:1538
    Topic: Employee Resiliency Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Reducing Stress (Work & Life), Employee Wellness
  • Preventing Burnout During Times of Change

    A great list of burnout symptoms and burnout prevention techniques.

    #765 ID:1536
    Topic: Reducing Stress (Work & Life) Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Employee Resiliency, Employee Wellness
  • Supplemental Training Module: High-Performance Principles

    A high performer in our organization is someone who comes into work every day and consistently exhibits: Integrity, Respect, Initiative, Confidence and Purpose. The bottom line for any individual in any organization is to deliver results. This supplemental/debrief training session will help your organization achieve results by developing the knowledge and skills of the greatest asset the organization has — your employees.

    #766 ID:1801
    Topic: Discussion Trigger Learning Path: Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Coaching & Mentoring, Assessment, Personal Improvement
  • Transgender Employment Policy (Sample)

    This sample transgender employment policy document gives you a jump start in creating a comprehensive respectful and inclusive policy. Note: This is an example and needs to be customized per your organizational policies.

    #767 ID:1502
    Topic: Respect Learning Path: Diversity, Equity, Inclusion & Respect Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Diversity Dynamics, Inclusion & Equity, Gender Identity
  • What is a Generation?

    Article Summary: A “generation” is defined as a group of people born and living about the same time. Within each generation, its members share values, behaviors and work ethics that have been shaped by the economic, social and political climates in which they come of age.

    #768 ID:1467
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Inclusion & Equity, Discussion Trigger, Training Support, Generational Challenges
  • Be Willing to Listen – Workplace Mini Poster

    Powerful tips for working on diverse teams. This easy-to-use mini poster presents action steps and simple questions to trigger thoughts around the power of simply listening to others from an inclusive and respect-driven perspective. When you are willing to listen to others, you'll understand where they are coming from. Also available in a healthcare version.

    #769 ID:2000
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Tools & Take Aways Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Inclusion & Equity, Respect, Discussion Trigger, Learning Reinforcement
  • Five Warning Signs of Escalating Behavior

    When it comes to workplace violence incidents, rarely is it a single event that triggers the violence behavior. This handout gives clear and concise behaviors to look out for when encountering potential violent threats.

    #770 ID:1824
    Topic: Workplace Violence Prevention Learning Paths: Ethics & Compliance, Workplace Safety Type: Tools & Take Aways Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Conflict Resolution
  • Info Brief: Religious Terminlogy & Information

    When it comes to religion, the words you use are important and play an integral part of conversation with fellow colleagues. To ensure teamwork and communication in the workplace run as smoothly as possible, using the correct words and terms is very important.

    #771 ID:2114
    Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Respect Type: Tools & Take Aways Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion & Equity, Respect
  • Personal Conduct to Minimize Violence

    An easy-to-use checklist of DOs and DON'Ts when it comes to interactions with potentially violent actions. Follow these suggestions in your daily interactions with people to de-escalate potentially violent situations.

    #772 ID:1825
    Topic: Workplace Violence Prevention Learning Paths: Ethics & Compliance, Workplace Safety Type: Tools & Take Aways Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Discussion Trigger, Conflict Resolution
  • Using Video Vignettes in Training

    By design, video vignettes (also known as video clips or video scenarios) can be used to support a variety of training needs. Use the following list of sample questions as a starting point to create a set of relevant discussion questions for your particular application.

    #773 ID:1834
    Topic: Training Support Learning Path: Personal Performance Type: Tools & Take Aways Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Training Activities, Training Ideas, Effective Training, Learning Reinforcement
  • A.C.T. with Integrity™ Self Study Program

    Equip employees to make the right choices in tough ethical situations using this self-study video program. Users will see the A.C.T. with Integrity video in a whole new format - a self-study program! This program pauses during sections of the video to allow users to reflect on the topic and answer questions.

    #774 ID:926
    Topic: Ethics Learning Path: Ethics & Compliance Type: Self-Study Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism
  • Be S.A.F.E. (Not Sorry)™ Self Study Program

    Promote a safe work environment and prevent workplace violence using this self-study video program. Users will see the Be S.A.F.E. Not Sorry in a whole new format - a self-study program! This program pauses during sections of the video to allow users to reflect on the topic and answer questions.

    #775 ID:922
    Topic: Compliance Learning Path: Ethics & Compliance Type: Self-Study Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Leadership, Professionalism
  • Bury My Heart at Conference Room B™ Self Study Program

    See the "Bury My Heart" video in self-study format. This program pauses during sections of the video to allow users to reflect on the leadership topic and answer questions.

    #776 ID:924
    Topic: Leadership Learning Path: Leadership Type: Self-Study Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Professionalism, Leading
  • Sexual Harassment: It Can Happen Here™ (Self Study Program)

    Users will see the Sexual Harassment: It Can Happen Here video in a whole new format - a self-study program! This program pauses during sections of the video to allow users to reflect on the topic and answer questions. Provide the understanding and skills necessary to create and maintain a respectful workplace using this self-study video program.

    #777 ID:925
    Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Self-Study Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Professionalism
  • SMART-START™ Attitude: It's All in How You Look at It

    A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about attitude and the effects it has on relationships and companies.

    #778 ID:488
    Topic: Professionalism Learning Paths: Leadership, Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Interpersonal Skills, Collaboration
  • SMART-START™ Business Ethics: Integrity at Work

    Looking for a smart way to kick off a training session? Launch a meeting? Start to build a culture? In just four minutes, using music, animated text and graphics, this thought-provoking video will instruct, inspire and definitely stimulate discussion about business ethics within your organization.

    #779 ID:480
    Topic: Ethics Learning Path: Ethics & Compliance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Interpersonal Skills, Leadership, Professionalism, Discussion Trigger
  • SMART-START™ Change: Responding Better Together

    Looking for a smart way to launch a meeting? Start to build a culture? Using music, animated text and graphics, this thought-provoking video will instruct, inspire and definitely stimulate discussion about organizational change in the workplace while maintaining a productive and respectful culture.

    #780 ID:489
    Topic: Change Learning Paths: Leadership, Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Motivation, Leadership, Professionalism
  • SMART-START™ Coaching: It Takes Work!

    This brief, high-impact video uses inspirational quotes and thought-provoking statements, wrapped around music, visual images and graphics to enlighten your audience about coaching others.

    #781 ID:501
    Topic: Leadership Learning Path: Leadership Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Interpersonal Skills, Management, Sales & Service, Professionalism
  • SMART-START™ Customer Service: Think Like a Customer

    A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about customer service.

    #782 ID:491
    Topic: Customer Service Learning Path: Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism
  • SMART-START™ Generations: Bridging the Gap

    A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about the many types of diversity we encounter every day.

    #783 ID:486
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Management, Generational Challenges
  • SMART-START™ Harassment & Discrimination: It's More Than You May Think

    A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about harassment and discrimination in the workplace.

    #784 ID:482
    Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Discrimination
  • SMART-START™ Integrity: The Way We Do Business

    Looking for a smart way to kick off a training session? Launch a meeting? Start to build a culture? In just four minutes, using music, animated text and graphics, this thought-provoking video will instruct, inspire and definitely stimulate discussion about promoting ethical conduct and compliance in the workplace.

    #785 ID:483
    Topic: Ethics Learning Path: Ethics & Compliance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Leadership, Management, Professionalism, Discussion Trigger
  • SMART-START™ Presentations: What IS a Presentation?

    A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about communicating with impact.

    #786 ID:497
    Topic: Communication Learning Path: Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Motivation, Leadership, Management, Professionalism
  • SMART-START™ Respect: It Just Takes a Little Respect

    A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about respect and inclusion in the workplace.

    #787 ID:487
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Seat Time: 4 Minutes
  • SMART-START™ Sexual Harassment: It's Everyone's Responsibility

    A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about protecting your employees and organization from sexual harassment.

    #788 ID:481
    Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management
  • SMART-START™ Taking Care of Your Own Future

    Stimulate discussion about what it really takes to succeed in a career. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about what it takes to get your career on track and rolling – a common sense approach to understanding the important things to remember in the workplace.

    #789 ID:500
    Topic: Professionalism Learning Path: Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Motivation, Interpersonal Skills, Leadership
  • SMART-START™ What Is Diversity?

    A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about the many types of diversity we encounter every day.

    #790 ID:485
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Interpersonal Skills, Leadership, Management, Professionalism
  • This new program has been designed to provide all employees with practical, inclusionary skills for recognizing and responding to tough situations they may face or witness within the workplace after a health scare or pandemic. After all, inclusion and respect are all about people having a sense of belonging; it gives people the feeling of being welcomed, respected, valued and treated fairly for who they are and what they bring or contribute to the organization.

    #791 ID:2411
    Topic: Respect Learning Path: Diversity, Equity, Inclusion & Respect Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion & Equity, Onboarding, Unconscious / Hidden Bias, Micro-Inequities/Micro-Aggressions, Racial Equity Closed Captioned
  • Update of Our Best-Selling DEI Program! An inclusive workplace doesn't need to be illusive! As organizations and customer bases become increasingly diverse, it is important for employees to be able to engage and work through differences in a positive manner that supports productivity, teamwork and customer satisfaction. This best-selling program addresses the “respect and inclusion” component of diversity – from the employee’s perspective. Topics include: unconscious (hidden) bias, cultural competence, diversity moments, gender & gender identity, rumors & gossip, joking and improper expressions.

    #792 ID:1753
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Inclusion & Equity, Respect, Onboarding, Unconscious / Hidden Bias, Workplace Civility Closed Captioned
  • Updated with the US Supreme Court decision protecting LGBTQ+ workers! Now more than ever, your employees need to know exactly where the boundaries of acceptable and legal workplace behavior are drawn. Right Side of the Line™ addresses harassment in all its form, including hazing, gossip, retaliation and more. This workshop meets federal compliance standards for harassment prevention training, giving employees the tools to resolve situations before they escalate. For your business issues on: Harassment, Discrimination, EEOC & Legal Issues.

    #793 ID:2244
    Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Diversity Dynamics, Discrimination, Onboarding, Workplace Civility, Active Bystander Closed Captioned
  • Gender and gender identity continue to present significant challenges due to strongly held traditions, beliefs and values. We need to be sure to watch out for double standards - such as, norms or “rules” applied to some groups and not to others.

    #794 ID:1716
    Topic: Inclusion & Equity Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Diversity Dynamics, Interpersonal Skills, Professionalism, Respect, Unconscious / Hidden Bias, Workplace Civility Closed Captioned
  • Organizational diversity includes work habits and values that are affected by time zone differences, commuting patterns, virtual teams and geographic distance. This can be a significant challenge when organizations merge, especially when they’re in different locations.

    #795 ID:1700
    Topic: Inclusion & Equity Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Diversity Dynamics, Interpersonal Skills, Professionalism, Respect, Unconscious / Hidden Bias, Workplace Civility Closed Captioned
  • One of the things bilingual employees often wrestle with is when is it okay to speak another language with people who share it when we’re around people who don’t. The key is to be as inclusive as possible.

    #796 ID:1687
    Topic: Inclusion & Equity Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Diversity Dynamics, Inclusion & Equity, Respect, Unconscious / Hidden Bias, Workplace Civility Closed Captioned
  • Do your managers know that they are legally responsible for addressing harassment and discrimination situations in their workplaces? This program brings them up to speed fast using straightforward language and real-world examples. Managers gain the knowledge, tools and insights they need to protect themselves and their organizations from lawsuits and regulatory actions.

    #797 ID:2523
    Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Harassment Prevention, Professionalism Closed Captioned
  • Sometimes people don’t recognize when and how racial bias is expressed in our society and in day-to-day interactions. Most of us have seen or experienced racial bias in the form of microaggressions, which are subtle, sometimes indirect, and often unintentional behaviors that communicate hostile, derogatory or negative racial messages or assumptions. Although these things may not be intended as racist, they can come across that way.

    #798 ID:2492
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion & Equity, Unconscious / Hidden Bias, Micro-Inequities/Micro-Aggressions, Cultural Competency & Sensitivity, Racial Equity Closed Captioned
  • No one likes tension or conflict in the workplace. But with such a diverse workforce, differences are bound to surface. These easy-to-use cards provide an easy-to-remember model (B.E.A.T.) along with thought-provoking questions as a framework for recognizing and responding to situations involving race and other diversity dynamics. These cards are great for a quick reminder, reinforcement or as a conversation generator.

    #799 ID:2522
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion & Equity, Cultural Competency & Sensitivity, Racial Equity
  • Wouldn't it be nice to have a personal playbook of helpful tips and tricks while plugging away at the office, shop, plant, studio, etc.? A resource that would help you tackle tough workplace situations using easy-to-implement, common sense tactics and concepts. This new series of short, thought-provoking modules is a great way to face typical workplace issues - both strategically and respectfully. There is no better time than the present to get working on your path to success.

    #800 ID:2271
    Topic: Personal Improvement Learning Paths: Ethics & Compliance, Diversity, Equity, Inclusion & Respect, Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leadership, Professionalism, Collaboration Closed Captioned