Search Video Library for: Retail & Hospitality
How Are We Doing?
Assess current skills related to the training topic to identify gaps. Then, develop targeted training to address those skill gaps.
Activities Leadership, Personal Performance Evaluation, Assessment, Discussion Trigger
I Feel...
Allows for personal assessment and reflection on the training topic at hand. This activity is designed to be used with any SMART-START® video or other short video program with text, This activity may be used as a cultural commitment or assessment.
Activities Personal Performance Communication, Assessment, Conflict Resolution
Let's Party!
Quick, customizable activity to prepare people for upcoming training & create a motivating environment.
Activities Leadership, Personal Performance Training Support, Culture Commitment, Discussion Trigger, Energizer or Team Builder
Overcoming Bias Activity
This activity is designed to spark a discussion about how different people have overcome bias. The real-life examples in the activity focus on different aspects of bias; they can be used individually or collectively as one activity.
Activities Diversity, Equity, Inclusion & Belonging Unconscious / Hidden Bias, Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness, Team Builder
Playing for Keeps
Make keeping the skills alive fun. Use a short program as a meeting opener or as part of a training session prior to implementing a Retention Game.
Activities Personal Performance Team Builder, Discussion Trigger, Energizer, Retention Aid, Team Builder or Retention Aid
Primer: Abusive Conduct (Bullying) Defined
This short white paper provides background and definition to abusive conduct/bullying in the workplace.
Activities Ethics & Compliance Abusive Conduct / Bullying, Compliance
Ready. Set. Go!
Use this activity to effectively gain a shared understanding of the purpose of the training. Use any Sollah Interactive short video (a SMART-START™ or meeting opener).
Activities Leadership, Personal Performance Discussion Trigger, Energizer, Team Builder
Reflecting on Identity and Diversity
Respect for, and responsiveness to, individual differences are critical to developing and maintaining effective relationships in the workplace. This activity helps participants reflect on those factors that have shaped their personal identity (reinforcing the M.E.E.T. Model).
Activities Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Culture Commitment, Discussion Trigger, Inclusion / Equity / Belonging, Retention Aid, Training Support
Similarities
Diversity includes such factors as age, race, ethnic heritage, gender, sexual orientation, work experience, first language, income, family status, military experience, religion and many other unique characteristics. Inclusion is the willingness to go below the surface to connect and discover value through our similarities and differences. The goal of this training activity is to find others who share similar characteristics.
Activities Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Energizer or Team Builder, Inclusion / Equity / Belonging, Retention Aid, Training Ideas, Training Support
Team Spark: Adapt to Collaborate
In today’s work environment, finding the time to explore teamwork issues is not easy. This activity is designed to provide quick 10-15 minute team discussions the power of collaboration among projects and teams.
Activities Personal Performance Collaboration, Discussion Trigger, Team Builder, Teamwork
Team Spark: Adapt to Encourage Growth
Adaptive communication is a skill that is also critical to organizational growth. Keeping something the same just “because this is the way we have always done it” hinders an organization from innovating and progressing. Adaptation taps into employee skill sets and allows people to utilize their diversity to improve upon old “songs”, making a new version that supports growth.
Activities Personal Performance Communication, Discussion Trigger, Team Builder or Retention Aid, Teamwork
Team Spark: Be Open to How Work Gets Done
Being open and flexible about how work gets done, especially on diverse teams with many different perspectives, invites healthy collaboration and the collective pull of the entire team towards the end goal.
Activities Personal Performance Teamwork, Collaboration, Discussion Trigger, Team Builder
Team Spark: Check Assumptions Before Judging
When judging the “dance” of another person, especially across differences such as culture, be careful about making judgments based upon what you think is important. Focusing on their “feet” while communicating may mean you are missing the most important part of their dance.
Activities Personal Performance Communication, Interpersonal Skills, Team Builder or Retention Aid, Teamwork
Team Spark: Cheer on Collaboration
An outside energetic and supportive cheerleader can prove essential to the success of the team by offering words of encouragement, and if needed, expertise, suggestions, or technical support.
Activities Personal Performance Collaboration, Discussion Trigger, Interpersonal Skills, Team Builder, Teamwork
Team Spark: Collaborate Outside Of Your Team
By collaborating with someone outside of their team, employees bring a broader view to their work. With a more diverse perspective, new insights are gained and the chances of success are increased.
Activities Personal Performance Teamwork, Collaboration, Discussion Trigger, Interpersonal Skills, Team Builder
Team Spark: Collaboration with Skill
Courting a business partner from a different country or cultural background may require research on their cultural views on business relationships, developing trust, negotiation, and communication styles.
Activities Personal Performance Collaboration, Discussion Trigger, Interpersonal Skills, Team Builder, Teamwork
Team Spark: Compromise For A Common Goal
Compromise during collaboration can create the strongest and most compelling outcomes when working on teams, projects, and organizational challenges. The best results come from everyone being willing to compromise in order to achieve the end result.
Activities Personal Performance Teamwork, Collaboration, Discussion Trigger, Team Builder
Team Spark: Cultivate a Collective Instinct
Collective effort can result in outcomes that are impossible when attempted as an individual. When working collectively with people from diverse backgrounds, we have an even greater pool of resources and expertise with which to successfully navigate times of great challenge.
Activities Personal Performance Teamwork, Collaboration, Discussion Trigger, Team Builder
Team Spark: Honor Unique Contributions
The individual brilliance of an employee is not always realized until a group comes together to collaborate. Working with other employees on diverse teams helps each team member to tap into their creativity, often producing ground breaking products and services that could only be discovered through collaboration.
Activities Personal Performance Collaboration, Discussion Trigger, Team Builder, Teamwork
Team Spark: Invest Time to Build Trust
When working on diverse teams, developing trust may take longer due to background differences and different views on what trust means and how it is earned. Building confidence helps to resolve communication issues that may impede team progress. A trusting team will be able to function as a cohesive unit when critical decisions have to be made.
Activities Leadership, Personal Performance Collaboration, Discussion Trigger, Team Builder, Teamwork