Search Video Library for: Retail & Hospitality

An Ally Is...™

An Ally Is...™

An ally is the friend we all need sometimes. Someone who supports others…those outside of the majority. This short, yet powerful video sums up the key qualities of being an ally.

Discussion Generators Diversity, Equity, Inclusion & Belonging Gender Identity, Active Bystander / Ally, Communication, Learning Reinforcement, Professionalism, Respect / Respectfulness

Attitude Is...™

Attitude Is...™

A human being can change their life… by changing their attitude. It’s up to you. It’s your choice. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about attitude and the effects it has on relationships and companies.

Discussion Generators Personal Performance Change, Change, Collaboration, Communication, Interpersonal Skills, Learning Reinforcement, Motivation

Coaching Is...™

Coaching Is...™

Coaching is rewarding… but it takes work. Coaches help develop skills and abilities of others, but being a great coach takes courage. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on the power of coaching others.

Discussion Generators Leadership Coaching & Mentoring, Communication, Interpersonal Skills, Learning Reinforcement

Corporate Culture Is...™

Corporate Culture Is...™

Culture affects every facet of your company. Culture affects how others – inside and outside – feel about your organization. Culture can happen deliberately or accidentally.

Discussion Generators Leadership, Personal Performance Culture Commitment, Culture Commitment, Learning Reinforcement, Motivation, Onboarding, Professionalism

Credibility Is...™

Credibility Is...™

Credibility is being aware of how we impact others. Building trusting relationships. Meeting deadlines...being responsive...having integrity. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of credibility in the workplace.

Discussion Generators Leadership, Personal Performance Successfully Leading Others, Effective Leadership, Management, Professionalism

Cultural Competency Is...™

Cultural Competency Is...™

Cultural Competency is having the ability to recognize and respond to our similarities and differences - and make better decisions based on that understanding. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on understanding diversity & inclusion within the workplace.

Discussion Generators Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness

Employment Law Is...™

Employment Law Is...™

The decisions you make and the actions you take can cost you and your organization — big time! This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about legal issues within your organization.

Discussion Generators Ethics & Compliance Compliance, Management, Professionalism

Engagement Is...™

Engagement Is...™

Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day, committed to their organization’s goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of engaging your employees.

Discussion Generators Leadership Successfully Leading Others, Effective Leadership, Learning Reinforcement, Management

Harassment & Discrimination Is...™

Harassment & Discrimination Is...™

By now, you probably know what sexual harassment is. But there's more to harassment than you may think. What starts as harassment can become discrimination, too. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about harassment and discrimination in the workplace.

Discussion Generators Ethics & Compliance Harassment Prevention, Compliance, Discrimination, Learning Reinforcement, Management, Professionalism

Interviewing Is...™

Interviewing Is...™

The reality is...hiring the right person is your most important responsibility. The right person is someone who has the skills to do the job, is motivated to do the job and can contribute effectively in your workplace. This thought-provoking video that uses music, text and graphics to reinforce why hiring the right person for job is an interviewer's most important responsibility.

Discussion Generators Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Learning Reinforcement, Management

Resolving Conflict Is...™

Resolving Conflict Is...™

Like it or not, when you work with people...conflict is going to happen. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about the proper ways to react to conflict - turning conflict into collaboration.

Discussion Generators Personal Performance Conflict Resolution, Communication, Discussion Trigger, Energizer, Interpersonal Skills, Learning Reinforcement, Professionalism

Affirmative Action (AA) – Diversity & Inclusion (D&I) – An Overview

Affirmative Action (AA) – Diversity & Inclusion (D&I) – An Overview

As organizations focus on the implementation of diversity & inclusion programs they sometimes, mistakenly, assume that there is no longer a need for EEO or affirmative action/affirmative employment efforts. This article provides a good understanding of the relationships between EEO, AA and D&I.

Activities Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Discussion Trigger, Inclusion / Equity / Belonging, Retention Aid, Training Support

American Diversity From Exclusion to Inclusion

American Diversity From Exclusion to Inclusion

Have we reached a point where issues of difference based on race, gender, and similar considerations are no longer significant challenges for most organizations? Many would say, “Not yet. We have much more to do.” This short article provides a historical look at D&I in the United States and asks, "What's next?"

Activities Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Discussion Trigger, Inclusion / Equity / Belonging, Retention Aid, Training Support

Attitude Issues - Interactive Crossword Puzzle

Attitude Issues - Interactive Crossword Puzzle

New Micro-Learning Game Pack! Reinforce the definitions and action of addressing workplace attitudes. This interactive eLearning module is a fun way to introduce key concepts for addressing attitudinal conflict.

Activities Personal Performance Interpersonal Skills, Learning Reinforcement

Dealing with Conflict: Common Fight, Flight & Freeze Responses

Dealing with Conflict: Common Fight, Flight & Freeze Responses

Help employees and co-workers understand the responses observed in the workplace when someone was presented with a challenge that provoked an emotional reaction.

Activities Leadership, Personal Performance Conflict Resolution, Training Activities, Training Ideas, Training Support

Diversity & Inclusion Integration Model

Diversity & Inclusion Integration Model

When launching new products, a typical adoption curve has three stages: early adopters, mainstream/majority adopters and the late adopters. This same adoption curve model can also be applied to the four stages of diversity and inclusion (D&I) integration. Each D&I stage has: • the early adopters • a steep rise as the majority engages • a plateau with the 'late adopters

Activities Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Culture Commitment, Discussion Trigger, Inclusion / Equity / Belonging, Respect / Respectfulness, Retention Aid, Training Support

Diversity & Inclusion Word Search

Diversity & Inclusion Word Search

A fun way to present and learn key diversity and inclusion (D&I) terms and definitions.

Activities Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Discussion Trigger, Energizer, Inclusion / Equity / Belonging, Team Builder or Retention Aid, Training Support

Diversity Awareness Worksheet

Diversity Awareness Worksheet

The worksheet has a series of questions and columns representing dimensions of diversity. Participants mark the most appropriate category for each question; then they are asked questions about their selections.

Activities Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Assessment, Discussion Trigger, Inclusion / Equity / Belonging, Retention Aid, Training Support, Unconscious / Hidden Bias

Encouraging Respect

Encouraging Respect

This activity and worksheet helps facilitate the exploration and discussing of participants’ definitions of respect and the importance of respect.

Activities Diversity, Equity, Inclusion & Belonging Respect / Respectfulness, Energizer, Retention Aid, Training Support

First Impressions Activity

First Impressions Activity

This activity is designed to spark a discussion about the biases and assumptions people have towards others based upon different characteristics and aspects of who they are. These real-life examples focus on different aspects of bias.

Activities Diversity, Equity, Inclusion & Belonging Respect / Respectfulness, Discussion Trigger, Inclusion / Equity / Belonging, Training Activities, Unconscious / Hidden Bias