Search Video Library (908 Assets Found)

Results for Suggested Industry Usage: Retail & Hospitality

  • Your Path to Success™ Being Professional
    #81 ID:2280

    You know… when it comes to how we interact with people, there's a whole range of things that we don't want to see happen in the workplace, right? So, being professional at all times is the key to preventing situations that might lead to harassment or discrimination.

    Video Vignettes Personal Performance Professionalism, Harassment Prevention, Discrimination

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  • Your Path to Success™ Being Your Best
    #82 ID:2281

    Most seem to think that success on the job is all about what you know… or what you can do. Most quickly learn that your attitude and how you act around others are just as important. It's always easy, but it goes a long way towards being your best.

    Video Vignettes Professionalism, Interpersonal Skills, Personal Improvement

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  • Your Path to Success™ Choosing Integrity
    #83 ID:2282

    We all know how important integrity is to our organization, right? You may have even thought, "Hey, we've got a Code of Conduct. We've all been trained. We're go to go!" However… to create a culture of integrity, those policies have to be more than just words on paper. They have to be things we truly live… each and every day.

    Video Vignettes Ethics & Compliance Ethics, Professionalism, Personal Improvement

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  • Your Path to Success™ Empowering Teamwork
    #84 ID:2285

    Even the most talented teams don’t start out as high performing. To begin with, there are steps you can take to set your team up for success and create a work environment that values teamwork and collaboration. Set a vision and shared goals based on trust… explaining how the work of the team fits with the mission and goals of the organization.

    Video Vignettes Personal Performance Teamwork, Communication, Interpersonal Skills

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  • Your Path to Success™ Engaging Others
    #85 ID:2286

    Engaged employees are not just those who are excited to come to work every day. Engaged employees are deeply involved in, enthusiastic about and committed to their work. They understand their role and how it can impact the future of the organization. Engagement is an employees’ willingness and ability to contribute to the company’s success.

    Video Vignettes Leadership Leadership, Communication, Interpersonal Skills, Collaboration

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  • Your Path to Success™ Leading Others
    #86 ID:2287

    As a leader, your success is contingent upon the success of those you lead. Leadership is all about: building relationships, communicating clear goals, providing coaching and feedback, setting clear expectations, and… recognizing & celebrating achievements. Leadership is a journey.

    Video Vignettes Leadership Leadership, Communication, Interpersonal Skills

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  • Your Path to Success™ Respecting Others
    #87 ID:2289

    Being cooperative and respectful are probably two of the most important things we can do to really excel on the job. Just being able to get along with people is one of the most important skills any of us bring to the workplace. It means getting to know your colleagues and co-workers; making the effort to gain the respect and support of the people you work with.

    Video Vignettes Diversity, Equity, Inclusion & Respect Respect, Communication, Professionalism, Inclusion & Equity

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  • TrainingBytes® RESCUE™ The Active Bystander (Employee/Cafe Version)
    #88 ID:2338

    Could you step up and actively stop workplace harassment in progress? Being an active bystander in a harassment situation doesn't mean you have to verbally engage the harasser. RESCUE™ (Employee Version) shows a powerful approach to empowering employees to take simple actions to stop harassing (third-party) workplace behavior. This scenario features a customer harassing an employee.

    TrainingBytes® Ethics & Compliance Harassment Prevention, Compliance, Abusive Conduct, Learning Reinforcement

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  • TrainingBytes® Common Good. Common Ground™
    #89 ID:2241

    Being civil to one another helps us all feel better about coming to work. But, it’s more than just being polite and showing good manners. There’s more to it than that! Civility helps create an organization where everyone can do their job - and not feel like they are being attacked.

    Discussion Generators Diversity, Equity, Inclusion & Respect Workplace Civility, Inclusion & Equity, Respect

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  • Discussion Card: Engaged Employees
    #90 ID:2249

    Engagement is not the same as employee satisfaction… not the same as employee happiness. Employee engagement is the emotional commitment your employees have to the organization… and its goals. These easy-to-use cards provide a simple model (E.N.G.A.G.E.) along with thought-provoking questions on employee engagement. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

    Discussion Cards Leadership Motivation, Management, Team Builder or Retention Aid, Leading

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  • Documenting Discipline™ (For Manufacturing/Industrial)
    #91 ID:2307

    Disciplining and documenting employee performance is one of the most difficult parts of a manager’s job. But documenting performance is essential in correcting performances that require discipline, even praise-and protecting yourself as a manager. This manufacturing and industrial version of the best seller, Documenting Discipline™ provides steps to ensure solid, consistent documentation procedures throughout your company. Using the FOSA system, your managers can possess the tools to effectively and legally address performance issues.

    Off-The-Shelf Video Program (ILT) Leadership Management, Leading

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  • The Goal™ (Dramatic Version)
    #92 ID:2250

    If you are charged with rallying employees behind the concepts of quality and continuous improvement, The Goal: Dramatic Version will help managers achieve or surpass their goal. An engaging drama, this training program not only demystifies corporate buzzwords, like standards and bench marking, but also shows how your company can be run with efficiency and humanity.

    Off-The-Shelf Video Program (ILT) Leadership Management, Leadership, Leading, Goals and Goal Setting

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  • The Goal™ (How-To Version)
    #93 ID:2371

    Like the best-selling book upon which it is based, The Goal shares the inspiring story of Alex Rogo, who uses the principles of the Theory of Constraints (TOC) like bottlenecks, throughput, and flow balancing to transform his mediocre division into a money-making machine. Alex and his team reject common 'nonsense' measurements and discover a commonsense, yet more effective approach to boosting the company's bottom line.

    Off-The-Shelf Video Program (ILT) Leadership Management, Leading, Goals and Goal Setting

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  • Attitude Issues - Interactive Crossword Puzzle
    #94 ID:2146

    New Micro-Learning Game Pack! Reinforce the definitions and action of addressing workplace attitudes. This interactive eLearning module is a fun way to introduce key concepts for addressing attitudinal conflict.

    Activities Personal Performance Interpersonal Skills, Learning Reinforcement

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  • Discipline & Termination: Avoiding Discipline
    #95 ID:2357

    This video clip covers possible legal implications if a manager avoids taking appropriate disciplinary action with an employee.

    Video Vignettes Ethics & Compliance Compliance, Management

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  • Discipline & Termination: Avoiding Termination
    #96 ID:2358

    This video clip discusses the legal implications of a manager avoiding termination action as well as how avoiding termination action may lead to unlawful retaliation or a negligent retention lawsuit.

    Video Vignettes Ethics & Compliance Compliance, Management

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  • Discipline & Termination: Documenting Correctly
    #97 ID:2359

    This video clip covers the legal implications of under-documenting and over-documenting performance issues as well as the importance of documenting correctly.

    Video Vignettes Ethics & Compliance Compliance, Management

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  • Discipline & Termination: Inconsistent Discipline
    #98 ID:2360

    This video clip discusses the possible legal implications if a manager does not use consistent disciplinary action with all employees.

    Video Vignettes Ethics & Compliance Compliance, Management

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  • Discipline & Termination: Preparing to Terminate
    #99 ID:2361

    This video clip tackles the issue of not being prepared for a termination meeting and how it can cause managers to say or do something inappropriate and/or illegal.

    Video Vignettes Ethics & Compliance Compliance, Management

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  • Legal Briefs™ Discipline & Termination - Program Introduction
    #100 ID:156

    Let's face it, terminating employees is really tough. The video introduces five common issues managers struggle with when dealing with discipline and termination.

    Video Introduction Ethics & Compliance, Leadership Management, Compliance, Professionalism

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