Search Video Library for: Retail & Hospitality
Johnny the Bagger® - Short Version
This inspiring new short version features a paraphrased story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.
Off-The-Shelf Video Program (ILT) Personal Performance Customer Service, Change, Communication, Interpersonal Skills, Motivation, Professionalism
Legal Briefs™ The ADA: Tough Questions & Straight Answers
New Release! With critical legal information to guide decision making, this program helps managers understand their responsibilities under the ADA and how to sort through tough issues and respond effectively. Your managers will learn how the Act impacts them and their employees and find key answers to their most frequently asked questions.
Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Compliance, Management
Sales Made Simple™ - Advanced Level Sales
Even your best sales people need some help every once in a while. The Sales Made Simple™ (Advanced Level Sales) package provides six common sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.
Off-The-Shelf Video Program (ILT) Personal Performance Sales & Service, Sales, Selling
Sales Made Simple™ - Entry Level Sales
Looking for a great way to provide sales coaching and training to your entry level sales team (and individuals). The Sales Made Simple™ (Entry Level Sales) package provides seven common sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.
Off-The-Shelf Video Program (ILT) Personal Performance Sales & Service, Sales, Selling
Sales Made Simple™ - Intermediate Level Sales
As your sales representatives gain confidence and grow, there are various obstacles that might need to be addressed - or more intermediate level questions to answer. The Sales Made Simple™ (Intermediate Level Sales) package provides seven common sales questions designed to help further empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.
Off-The-Shelf Video Program (ILT) Personal Performance Sales & Service, Sales, Selling
Decontamination Safety Training
Use this video to train personnel who provide hazardous materials release response, site clean-up, supervision, environmental and personnel monitoring, and equipment decontamination.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Handling Hazardous Materials, Workplace Safety & Awareness
Ergonomics Awareness for Employees™
This program provides employees with a basic orientation to ergonomics and how employees can contribute in an overall ergonomics safety program.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Ergonomics, Workplace Safety & Awareness
Fall Protection & Prevention™
Falls from elevation are the number one cause of on-site occupational fatalities. Yet despite the alarming statistics, personal fall protection is the most under-utilized safety resource.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Slips, Trips and Falls, Workplace Safety & Awareness
Fire Basics in the Workplace™
This program shows the four classes of fires, how to prevent each kind of fire, the proper fire extinguisher to use, and how to use it properly.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Fire Safety, Workplace Safety & Awareness
Goin’ Through the Motions™ (For Supervisors)
Goin’ Through the Motions—For Supervisors is a video that both informs supervisors and managers about repetitive motion illnesses and presents specific actions that will reduce the risk on the job.
Off-The-Shelf Safety Video Program (ILT) Leadership, Workplace Safety Repetitive Motion Injury, Workplace Safety & Awareness
HAZMAT Awareness: A Starting Point for Safety™
This program emphasizes the total team effort required of shippers, handlers, and carriers in safely handling a hazardous material.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Handling Hazardous Materials, Workplace Safety & Awareness
Hearing Protection: Hearsafe™
This program explains how loud noise, on and off the job, can cause permanent hearing loss while showing various types of hearing protectors and tells how to wear them.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Personal Protective Equipment, Safety Orientation, Workplace Safety & Awareness
Holding Effective Safety Meetings
Keep your team involved in a safe workplace. This program helps employees understand the importance of safety meetings, how to plan and conduct them and reporting violations of your safety policy.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Communicating Safety, Safety Orientation, Workplace Safety & Awareness
Lift Truck Characteristics, Balance & Stability™
This program teaches viewers what they need to know to become professional lift truck operators. It covers the following other important aspects of forklifts: classifications; the functions of the various parts of a forklift; maximum load weights; load center; and lift weight.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Forklift & Lift Truck Safety, Process Safety Management
Lift Truck Inspections: Battery-Powered Engines™
This video provides a step-by-step checklist for conducting both a physical/exterior and Operational inspection, including all parts and systems.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Forklift & Lift Truck Safety, Workplace Safety & Awareness
Lift Truck Inspections: Internal Combustion Engines™
Current Regulations require that lift trucks be inspected at least once a day. This video will teach viewers how to conduct pre-operation inspection of a lift truck powered by an internal combustion engine, as well as the proper techniques for starting and refueling.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Forklift & Lift Truck Safety, Workplace Safety & Awareness
Powerlifters Part 1: The Basics of Forklifts
The program uses a combination of warehouse footage and informative graphics to explain the basic types and principles of counterbalanced forklift trucks.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Forklift & Lift Truck Safety, Workplace Safety & Awareness
Safe Use of Powered Pallet Movers
This program uses a combination of warehouse footage and informative graphics to explain the basic types and principles of powered pallet movers. Powered industrial vehicle training requirements are outlined including new hire and refresher training requirements. Issues concerning the stability triangle and load balance are addressed using 3D graphics and animation.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Forklift & Lift Truck Safety, Workplace Safety & Awareness
Uniform for Safety: Wearing Personal Protective Equipment
This program examines the components that make up the protective equipment that keeps workers safe on the job. It outlines how an employer assesses the need for PPE based on the potential hazards in a facility.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Personal Protective Equipment, Workplace Safety & Awareness
Accentuate the Positive
How encouraging and reinforcing positive behavior will improve performance and build positive relationships.
Video Vignettes Personal Performance Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service