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Results for Suggested Industry Usage: Office & General

Team Spark: Find the Common Beat

Team Spark: Find the Common Beat

Similar to a band with many different instruments playing together, a diverse team consists of many different personalities working together. While this diversity allows for innovation and creativity, it also makes it more difficult for team members to keep the same tempo. It is the role of the team member with the drummer personality to keep everyone communicating and completing tasks on time.

Activities Personal Performance Communication, Professionalism, Team Builder, Discussion Trigger, Teamwork

Team Spark: Honor Unique Contributions

Team Spark: Honor Unique Contributions

The individual brilliance of an employee is not always realized until a group comes together to collaborate. Working with other employees on diverse teams helps each team member to tap into their creativity, often producing ground breaking products and services that could only be discovered through collaboration.

Activities Personal Performance Collaboration, Team Builder, Discussion Trigger, Teamwork

Team Spark: Invest Time to Build Trust

Team Spark: Invest Time to Build Trust

When working on diverse teams, developing trust may take longer due to background differences and different views on what trust means and how it is earned. Building confidence helps to resolve communication issues that may impede team progress. A trusting team will be able to function as a cohesive unit when critical decisions have to be made.

Activities Leadership, Personal Performance Collaboration, Team Builder, Discussion Trigger, Teamwork

Team Spark: Leverage Broad Expertise

Team Spark: Leverage Broad Expertise

Like building a skyscraper, collaboration on large projects works best when you bring together a team with diverse areas of expertise. On-going and continuous collaboration among disciplines helps to ensure that your project achieves all of its goals when it is completed.

Activities Personal Performance Collaboration, Team Builder, Discussion Trigger, Teamwork

Team Spark: Mix Diverse Personalities

Team Spark: Mix Diverse Personalities

When combined haphazardly, people can clash instead of cohere, resulting in a “failed launch.” Creating a team comprised of diverse individuals may require a more careful balancing of components, but in the end provides the opportunity for brilliant results when done with careful thought and respect.

Activities Personal Performance Teamwork, Diversity Dynamics, Team Builder, Discussion Trigger, Collaboration

Team Spark: Pay Attention To Nonverbal Communication

Team Spark: Pay Attention To Nonverbal Communication

While your colleagues in the workplace communicate both verbally and non-verbally, understanding how to interpret their nonverbal communication can be a great advantage. Keep in mind that the meaning behind body language and facial expressions may vary from culture to culture, so it is always good to check for understanding.

Activities Personal Performance Communication, Interpersonal Skills, Team Builder, Discussion Trigger, Teamwork

Team Spark: Proverb - Be Patient

Team Spark: Proverb - Be Patient

Spark team communication around being patient and giving a project time to move forward - allowing for greater creativity or innovation.

Activities Personal Performance Interpersonal Skills, Team Builder, Discussion Trigger

Team Spark: Proverb - Deal with Little Issues

Team Spark: Proverb - Deal with Little Issues

Spark team communication about the protocols that can help us catch small problems early on (before they grow into BIG issues).

Activities Personal Performance Interpersonal Skills, Team Builder, Discussion Trigger

Team Spark: Proverb - Don't Insult Someone Who Can Take Care of You

Team Spark: Proverb - Don't Insult Someone Who Can Take Care of You

Spark team communication about how to better understand each other so that we don’t offend each other.

Activities Personal Performance Interpersonal Skills, Team Builder, Discussion Trigger

Team Spark: Proverb - Don't Look at the Mistake

Team Spark: Proverb - Don't Look at the Mistake

Spark team communication around root cause analysis and correcting workplace mistakes.

Activities Personal Performance Team Builder, Change, Discussion Trigger, Conflict Resolution, Teamwork

Team Spark: Proverb - Don't Waste Your Efforts

Team Spark: Proverb - Don't Waste Your Efforts

Spark team communication around project or product completion.

Activities Personal Performance Communication, Team Builder, Discussion Trigger

Team Spark: Proverb - Each Person Is Unique

Team Spark: Proverb - Each Person Is Unique

Spark team communication around how we can use our unique skills and abilities more effectively as individuals, or as a team.

Activities Personal Performance Communication, Motivation, Team Builder, Discussion Trigger

Team Spark: Proverb - Everyone Makes Mistakes

Team Spark: Proverb - Everyone Makes Mistakes

Spark team communication around how to handle mistakes when they are made.

Activities Personal Performance Communication, Professionalism, Team Builder, Discussion Trigger

Team Spark: Proverb - Expecting Different Results Without Change Is Unrealistic

Team Spark: Proverb - Expecting Different Results Without Change Is Unrealistic

Spark team communication around project or team turnaround without careful analysis of the current situation - and understanding what might need to change in order to achieve the results expected.

Activities Personal Performance Change, Communication, Team Builder, Discussion Trigger

Team Spark: Proverb - Giving Up Too Easily

Team Spark: Proverb - Giving Up Too Easily

Spark team communication around tips for keeping the team focused and on task when facing challenges.

Activities Personal Performance Motivation, Team Builder, Discussion Trigger

Team Spark: Proverb - If Everyone Has The Responsibility; Nothing Gets Done

Team Spark: Proverb - If Everyone Has The Responsibility; Nothing Gets Done

Spark team communication on having specific ownership to help ensure a task is completed.

Activities Personal Performance Collaboration, Team Builder, Discussion Trigger

Team Spark: Proverb - If You Don't Communicate, You'll Get Burned

Team Spark: Proverb - If You Don't Communicate, You'll Get Burned

Spark team communication on what we can do to better communicate with people inside and outside of the team.

Activities Personal Performance Communication, Team Builder, Discussion Trigger

Team Spark: Proverb - Take Responsibility For The Results

Team Spark: Proverb - Take Responsibility For The Results

Spark team communication understanding the need to reevaluate how people are given responsibility.

Activities Personal Performance Collaboration, Team Builder, Discussion Trigger

Team Spark: Proverb - Title But No Authority

Team Spark: Proverb - Title But No Authority

Spark team communication on authority and how it can also be seen as influence.

Activities Personal Performance Leadership, Team Builder, Discussion Trigger

Team Spark: Proverb - When You Fight Amongst Yourselves, Others Win

Team Spark: Proverb - When You Fight Amongst Yourselves, Others Win

Spark team communication on getting caught up among ourselves so much that we lose focus on the big picture.

Activities Personal Performance Communication, Team Builder, Discussion Trigger

Team Spark: Proverb - Working Together You Can Achieve More

Team Spark: Proverb - Working Together You Can Achieve More

Spark team communication on how we can work better as a team when we face our large projects.

Activities Personal Performance Teamwork, Communication, Team Builder, Discussion Trigger

Team Spark: Proverb - You Are Limited by What Ties You Down

Team Spark: Proverb - You Are Limited by What Ties You Down

Spark team communication on how have we faced limitations in the past and yet overcome them.

Activities Personal Performance Collaboration, Communication, Team Builder, Discussion Trigger

Team Spark: Teach Team Shorthand to New Team Members

Team Spark: Teach Team Shorthand to New Team Members

Most work teams tend to develop their own compressed language that allows team members to communicate quickly and easily with each other. When outsiders join the team, this shorthand may be hard to understand or learn, resulting in conflict and frustration, especially if people are from different cultural backgrounds.

Activities Personal Performance Communication, Interpersonal Skills, Team Builder, Discussion Trigger, Teamwork

Team Spark: Tell Stories to Build Strong Communities

Team Spark: Tell Stories to Build Strong Communities

Storytelling is at the heart of what makes us human and is a universal tool used by groups of people to explain who they are and the experiences that shaped their history. While we might not use cave drawings anymore, we still use storytelling to capture collective histories and lessons learned.

Activities Personal Performance Communication, Interpersonal Skills, Team Builder, Discussion Trigger, Teamwork

Team Spark: Understand Your Expertise

Team Spark: Understand Your Expertise

Diverse teams with members from different backgrounds will offer an even greater variety of expertise and personalities. While it may take an increased amount of respect and awareness to work in concert, the team has a greater potential for victory.

Activities Personal Performance Collaboration, Team Builder, Discussion Trigger, Teamwork

Team Spark: Use a Mediator to Help Stalemates

Team Spark: Use a Mediator to Help Stalemates

Asking for the assistance of a “referee” or a neutral, third party colleague, may provide the necessary insight to tease out the cause of the miscommunication, which could be rooted in cultural, generational, or personality style differences.

Activities Personal Performance Communication, Interpersonal Skills, Team Builder, Discussion Trigger, Teamwork

Team Spark: Use Intuition to Foster Better Teamwork

Team Spark: Use Intuition to Foster Better Teamwork

When you devote time and effort to communicating with a colleague, especially one from a background different than your own, you can improve the fluency of your communication and eventually be able to detect minute changes in these communications.

Activities Personal Performance Communication, Interpersonal Skills, Team Builder, Discussion Trigger, Teamwork

Understanding Difficult People

Understanding Difficult People

This is a great exercise to introduce the concept of the different types (in the 'difficult' range) of people we'll most often interact with in the workplace.

Activities Personal Performance Interpersonal Skills, Communication, Professionalism, Discussion Trigger, Teamwork, Collaboration

Using Your Senses

Using Your Senses

Participants will be made more fully aware of how things can be when everyone at the organization is on the “same page.”

Activities Leadership, Personal Performance Culture Commitment, Training Support, Energizer or Team Builder

Discussion Card: Leadership

Discussion Card: Leadership

Are you leveraging the true power of leadership within you team? With your employees? Being a good leader isn't rocket science, but it takes skill... and patience... and practice. These easy-to-use cards provide a simple model (L.E.A.D.E.R.) along with thought-provoking questions on better understanding what it takes to truly lead. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Leadership Leading, Leadership, Management, Teamwork, Communication & Influencing, Learning Reinforcement

Discussion Card: Multicultural Customer Service

Discussion Card: Multicultural Customer Service

Are assumptions about a customer based on language, accent and culture impacting communication and customer service? These easy-to-use cards provide a simple model (C.U.S.T.O.M.E.R.) along with thought-provoking questions on serving multicultural customers. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Diversity, Equity, Inclusion & Respect Customer Service, Diversity Dynamics, Inclusion & Equity, Respect

Discussion Card: Multicultural Sales

Discussion Card: Multicultural Sales

Are you spending the time it takes to really understand what your customer wants/needs? These easy-to-use cards provide a simple model (S.E.L.L.I.N.G.) along with thought-provoking questions on better understanding multicultural sales opportunities. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Diversity, Equity, Inclusion & Respect Sales & Service, Diversity Dynamics, Inclusion & Equity, Respect

Info Brief: LGBTQ+ Terminology & Information

Info Brief: LGBTQ+ Terminology & Information

When it comes to encouraging diversity in the workplace, terminology and vocabulary play a large role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping. Using correct terms is an important first step in creating a respectful workplace.

Training Reinforcers Diversity, Equity, Inclusion & Respect Inclusion & Equity, Diversity Dynamics, Respect

Info Brief: Religious Terminlogy & Information

Info Brief: Religious Terminlogy & Information

When it comes to religion, the words you use are important and play an integral part of conversation with fellow colleagues. To ensure teamwork and communication in the workplace run as smoothly as possible, using the correct words and terms is very important.

Training Reinforcers Diversity, Equity, Inclusion & Respect Cultural Competency & Sensitivity, Inclusion & Equity, Respect

Be S.A.F.E. (Not Sorry) - Program Opening/Narrator/Set the Stage

Be S.A.F.E. (Not Sorry) - Program Opening/Narrator/Set the Stage

Perspective on everyone's responsibility in preventing workplace violence

Video Introduction Ethics & Compliance Compliance, Communication, Harassment Prevention, Interpersonal Skills, Professionalism

Conflict 101™ - Conflict Strategy Overview

Conflict 101™ - Conflict Strategy Overview

Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home.

Video Introduction Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

Glad I Could Help - Opening Montage/Service Attitude Introduced

Glad I Could Help - Opening Montage/Service Attitude Introduced

Introduce how a service representative's response is the key factor in creative a positive customer experience.

Video Introduction Personal Performance Customer Service, Communication, Interpersonal Skills, Professionalism

Introduction to the FMLA (Family Medical Leave Act)

Introduction to the FMLA (Family Medical Leave Act)

The intent of the FMLA is basically to help employees balance work and family responsibilities by guaranteeing them leaves in certain situations. But, trying to decipher the in's and out's of the law can be a challenge. This short video provides a quick introduction.

Video Introduction Ethics & Compliance, Leadership Compliance, Communication, Management, Professionalism

It's Not Just About Sex Anymore™ - Opening Montage/Set the Stage

It's Not Just About Sex Anymore™ - Opening Montage/Set the Stage

Explains the groups with protected status under federal law and outlines the negative impacts of harassment and discrimination in the workplace

Video Introduction Ethics & Compliance Harassment Prevention, Communication, Professionalism

Legal Briefs™ Discipline & Termination - Program Introduction

Legal Briefs™ Discipline & Termination - Program Introduction

Let's face it, terminating employees is really tough. The video introduces five common issues managers struggle with when dealing with discipline and termination.

Video Introduction Ethics & Compliance, Leadership Management, Compliance, Professionalism

Legal Briefs™ Recruiting & Hiring: Program Introduction

Legal Briefs™ Recruiting & Hiring: Program Introduction

This quick video offers an introduction to common hiring issues and appropriate actions for managers and/or supervisors to take.

Video Introduction Ethics & Compliance, Leadership Hiring & Recruiting, Compliance, Management

Legal Briefs™ The ADA - Program Introduction

Legal Briefs™ The ADA - Program Introduction

As a manager or supervisor, there are key legal concepts we need to be aware of in our workplace. This video starts with the definition and key concepts of the American Disabilities Act.

Video Introduction Ethics & Compliance, Leadership Management, Compliance, Professionalism

Legal Briefs™ Workplace Privacy - Program Introduction

Legal Briefs™ Workplace Privacy - Program Introduction

How an organization establishes, documents, communicates and enforces employment policies can impact workplace privacy.

Video Introduction Ethics & Compliance, Leadership Management, Compliance, Professionalism

Let's T.A.L.K.™ - Program Opening/T.A.L.K. Model Explained

Let's T.A.L.K.™ - Program Opening/T.A.L.K. Model Explained

Explanation of the T.A.L.K. communication model for handling performance appraisal discussions. Great primer for managers needing help with key communication interactions.

Video Introduction Leadership Management, Compliance, Professionalism

Life is a Series of Presentation - Introduction

Life is a Series of Presentation - Introduction

Introduces the concept that life is a series of presentations.

Video Introduction Personal Performance Communication, Interpersonal Skills, Sales & Service, Professionalism

Motivation: Dream it. Walk it. Believe it.™ Program Introduction

Motivation: Dream it. Walk it. Believe it.™ Program Introduction

People often look at self-motivated individuals and wonder...how do they do it? Where does this internal drive come from? What most of us don’t realize is that we already have the knowledge, skills, and abilities to be self-motivated. We have the power to choose our behavior and our responses in any situation, at any time. We already have the power to be self-motivated...we just need a clear map of how to get there.

Video Introduction Personal Performance Motivation, Change, Communication, Leadership

Once and For All: Program Introduction

Once and For All: Program Introduction

The longer we allow employee performance issues to continue, the more we put productivity and the effectiveness of our department, team or organization at risk.

Video Introduction Leadership, Personal Performance Communication, Leadership, Assessing Performance, Problem Resolution

Program Introduction (T.I.M.E. Model)

Program Introduction (T.I.M.E. Model)

People all seem to have one thing in common...They all have to deal with conflict...whether at work or at home. It’s a part of life. There is a simple, yet very effective way to deal with conflict. Use T.I.M.E. to your advantage.

Video Introduction Personal Performance Conflict Resolution, Interpersonal Skills, Professionalism

Ready. Set. CHANGE! - Opening

Ready. Set. CHANGE! - Opening

An introduction on adapting to a restructure change within the workplace.

Video Introduction Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism

Sexual Harassment in the Workplace (Managers): Program Introduction

Sexual Harassment in the Workplace (Managers): Program Introduction

Sexual Harassment in the Workplace: It’s Not Enough To Know Better is a video-based training program designed to help your employees recognize, prevent and report any behaviors or actions that could be considered sexual harassment.

Video Introduction Ethics & Compliance Sexual Harassment, Harassment Prevention, Professionalism

Sexual Harassment: It Can Happen Here - Program Opening

Sexual Harassment: It Can Happen Here - Program Opening

Outlines and reinforces personal responsibilities for recognizing and preventing sexual harassment.

Video Introduction Ethics & Compliance Harassment Prevention, Communication, Compliance, Professionalism

Sexual Harassment? You Decide - Program Opening

Sexual Harassment? You Decide - Program Opening

Explains the legal definition of sexual harassment.

Video Introduction Ethics & Compliance Harassment Prevention, Communication, Compliance, Interpersonal Skills, Professionalism

The Three Dimensional Interview - Program Introduction

The Three Dimensional Interview - Program Introduction

Provides insight and introduces pertinent concepts on interviewing technique.

Video Introduction Leadership Interviewing, Change, Leadership, Professionalism, Hiring & Recruiting

Understanding Unacceptable Work Behaviors

Understanding Unacceptable Work Behaviors

Provides a definition of the three types of unacceptable workplace behavior: unprofessional, prohibited & illegal.

Video Introduction Ethics & Compliance Harassment Prevention, Compliance, Professionalism

Without Regard - Video Introduction

Without Regard - Video Introduction

This vignette describes common harassment and discrimination issues in the workplace. Acts as an introduction to Without Regard (and the related vignettes).

Video Introduction Ethics & Compliance Harassment Prevention, Professionalism, Discrimination

WorkSmarts - Program Introduction

WorkSmarts - Program Introduction

Introduction of four strategies for being work smart.

Video Introduction Personal Performance Professionalism, Communication, Interpersonal Skills, Collaboration, Problem Resolution

Clarify. Communicate. Commit.

Clarify. Communicate. Commit.

Summary of process involved in productively responding to change.

Video Summary Personal Performance Change, Communication, Interpersonal Skills, Professionalism

Conflict 101™ - The Bottom Line

Conflict 101™ - The Bottom Line

There’s no doubt that dealing with conflict is challenging but may not always be easy. But, it’s important to learn how-to-deal with “conflict” in a healthy and positive way.

Video Summary Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

Courage 2 Coach™ - Program Conclusion / The Bottom Line

Courage 2 Coach™ - Program Conclusion / The Bottom Line

This quick video provides a quick summary of the C2C model and how it's simplicity is still a powerful way to get the most out of your employees. The bottom line... coaching works!

Video Summary Leadership, Personal Performance Coaching & Mentoring, Interpersonal Skills, Professionalism

Discipline & Termination: Three Actions for Keeping It Legal

Discipline & Termination: Three Actions for Keeping It Legal

A quick review of actions and tips that managers can take to keep discipline and termination actions legal.

Video Summary Ethics & Compliance, Leadership Management, Compliance, Professionalism

Everybody Wins - Program Conclusion/Review Three-Steps/"Making Sure Everybody Wins"

Everybody Wins - Program Conclusion/Review Three-Steps/"Making Sure Everybody Wins"

Summary of how to use the three steps involved in turning conflict into collaboration

Video Summary Personal Performance Interpersonal Skills, Communication, Professionalism

FMLA - Benefits of the Family Medical Leave Act

FMLA - Benefits of the Family Medical Leave Act

It's important to remember the benefits of the FMLA. It provides employees with the means to take care of important personal obligations without having to worry about the impact on their careers. And it provides you with a tool to attract and retain motivated and productive employees. And that's a good thing.

Video Summary Ethics & Compliance, Leadership Compliance, Communication, Management, Professionalism

Glad I Could Help - Program Conclusion/Summary/Review

Glad I Could Help - Program Conclusion/Summary/Review

Summarizing key points of the "Glad I Could Help" approach to meeting customers' needs.

Video Summary Personal Performance Customer Service, Communication, Interpersonal Skills, Professionalism

I Can A.C.E. That Problem

I Can A.C.E. That Problem

Review and reinforce the A.C.E. It!™ problem-solving model.

Video Summary Personal Performance Interpersonal Skills, Change, Communication, Leadership, Sales & Service

It's Not Just About Sex Anymore - Program Closing/Summary It's All About Respect

It's Not Just About Sex Anymore - Program Closing/Summary It's All About Respect

Summarizes key points on how harassment and discrimination are not just about sex; reinforces mutual responsibility to treat everyone with respect

Video Summary Ethics & Compliance Harassment Prevention, Compliance, Professionalism

It's Our Job to Prevent Unacceptable Workplace Behavior

It's Our Job to Prevent Unacceptable Workplace Behavior

Review how to avoid unprofessional, prohibited and illegal behaviors that can lead to workplace harassment and discrimination.

Video Summary Ethics & Compliance Compliance, Harassment Prevention, Leadership, Discrimination

It's Still Not Just About Sex Anymore™ - Program Summary

It's Still Not Just About Sex Anymore™ - Program Summary

It's still not just about sex anymore. And you know what? It shouldn't be. Because we all have a right to come to work and have it be a place where we're respected, where we're treated fairly, where we can focus on our work and do a good job.

Video Summary Ethics & Compliance Harassment Prevention, Compliance, Sexual Harassment, Discrimination

It's the Law™ - Program Conclusion

It's the Law™ - Program Conclusion

Summarizes the basic guidelines managers can use to avoid costly lawsuits and keep their organizations out of court.

Video Summary Ethics & Compliance, Leadership Management, Communication, Compliance, Diversity Dynamics, Harassment Prevention, Interpersonal Skills, Professionalism

Johnny the Bagger® - Final Thought

Johnny the Bagger® - Final Thought

How to provide service from the heart

Video Summary Personal Performance Customer Service, Change, Communication, Motivation, Interpersonal Skills, Professionalism, Customer Service

Legal Briefs™ Recruiting and Hiring: Actions for Staying Out of Court

Legal Briefs™ Recruiting and Hiring: Actions for Staying Out of Court

Reviews the actions for legal hiring practices.

Video Summary Ethics & Compliance, Leadership Management, Compliance, Professionalism

Legal Briefs™ Workplace Privacy: Three Actions: Managing to Get It Right

Legal Briefs™ Workplace Privacy: Three Actions: Managing to Get It Right

Reviews the appropriate actions to handle workplace privacy.

Video Summary Ethics & Compliance, Leadership Management, Compliance, Professionalism

Life IS a Series of Presentations (P.O.I.N.T. Model Review)

Life IS a Series of Presentations (P.O.I.N.T. Model Review)

Summarizes how to effectively inform, inspire and influence others by using the P.O.I.N.T. Communication Model.

Video Summary Personal Performance Communication, Interpersonal Skills, Professionalism

Motivation: Dream it. Walk it. Believe it.™ Program Conclusion

Motivation: Dream it. Walk it. Believe it.™ Program Conclusion

There is nothing stopping us from beginning our journey. Remember to reassess from time to time what it is you want and where you are going. Because we change - our goals can change. It is important to ask yourself along the way...is this still what I want? And, if so, do I still want it for the same reasons?

Video Summary Personal Performance Motivation, Change, Goals and Goal Setting

Once and For All: Program Summary

Once and For All: Program Summary

Once you’ve reached the last chance option with an employee, expectations and consequences have been clearly communicated. Now it’s time to draw a conclusion. Does the employee have the right skills and/or motivation?

Video Summary Leadership, Personal Performance Communication, Leadership, Assessing Performance, Problem Resolution

Program Summary (Recapping the T.I.M.E. Model)

Program Summary (Recapping the T.I.M.E. Model)

Conflict resolution success! We need to take a moment...to give ourselves some time. Then, identify a positive response. Next, we manage our emotions so we won’t over react or take it personally. And finally, we envision a successful outcome.

Video Summary Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

Retaliation - An Overview for Employees

Retaliation - An Overview for Employees

Retaliation in the workplace is wrong. And illegal. This quick video provides salient facts that help reinforce the business case for preventing retaliation.

Video Summary Ethics & Compliance Retaliation / Reprisal, Compliance, Harassment Prevention, Professionalism

Retaliation - An Overview for Managers

Retaliation - An Overview for Managers

Salient facts that help reinforce the business case for preventing retaliation.

Video Summary Ethics & Compliance Retaliation / Reprisal, Compliance, Harassment Prevention, Management, Professionalism

Sexual Harassment: It Can Happen Here - Program Summary

Sexual Harassment: It Can Happen Here - Program Summary

Reviews the point that preventing sexual harassment is everyone's responsibility.

Video Summary Ethics & Compliance Harassment Prevention, Communication, Compliance, Professionalism

Sexual Harassment? You Decide - Program Summary

Sexual Harassment? You Decide - Program Summary

Reviews key points on the importance of preventing sexual harassment.

Video Summary Ethics & Compliance Harassment Prevention, Communication, Compliance, Interpersonal Skills, Professionalism

Three Actions to Promote a Drug-Free Workplace

Three Actions to Promote a Drug-Free Workplace

Review of the main actions which promote a drug-free workplace.

Video Summary Ethics & Compliance, Leadership Substance Abuse, Compliance, Management, Professionalism, Employee Wellness

Using the M.E.E.T.™ Model to Tackle Unacceptable Behavior

Using the M.E.E.T.™ Model to Tackle Unacceptable Behavior

Review of M.E.E.T. communication model and how to stay compliant when dealing with unacceptable workplace behavior.

Video Summary Ethics & Compliance Compliance, Harassment Prevention, Leadership

What You Need to Know - Five Actions for Staying Out of Court

What You Need to Know - Five Actions for Staying Out of Court

Reviews the responsibilities and actions managers need to know in regards to The American Disabilities Act

Video Summary Ethics & Compliance, Leadership Management, Compliance, Professionalism

Without Regard - Video Summary

Without Regard - Video Summary

This vignette summarizes the Without Regard program - offering an overview of harassment and discrimination prevention in the workplace. the topic of citizenship is also discussed.

Video Summary Ethics & Compliance Discrimination, Harassment Prevention, Professionalism, Respect

WorkSmarts - Program Summary

WorkSmarts - Program Summary

A good review of the strategies for working smart.

Video Summary Personal Performance Professionalism, Communication, Interpersonal Skills, Professionalism, Collaboration

I Wish My Manager Would Just...™ Discussion Book

I Wish My Manager Would Just...™ Discussion Book

Companion discussion guide/book for the I Wish My Manager Would Just...™ video program. Get more out of this video program with the discussion guide that helps drive the facilitated session with thought-provoking questions and information. Soft-cover book. 10-pack.

Pocket Guides Leadership Leadership, Management, Professionalism, Collaboration

Anti-Social

Anti-Social

This case study looks at drinking and socializing after work hours. Two scenarios are presented for discussion.

Case Studies Personal Performance Professionalism, Communication, Harassment Prevention, Interpersonal Skills

Awkward Moments

Awkward Moments

This case study addresses the issue of dealing with co-workers who are having intimate relations (dating).

Case Studies Personal Performance Professionalism, Communication, Compliance, Interpersonal Skills, Leadership

AWOL Paul

AWOL Paul

When privacy and productivity clash

Case Studies Leadership Management, Communication, Diversity Dynamics, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect, Workplace Privacy

Case Study & Branching Exercise: Overwhelmed! (Manager)

Case Study & Branching Exercise: Overwhelmed! (Manager)

You are the manager of a large department. Recently, you have become concerned one of your high-performing employees may be overwhelmed by his growing workload. What do you do? Kick start a great discussion with this case study and branching exercise.

Case Studies Leadership Leadership, Management, Discussion Trigger, Leading, Personal Improvement

Community Outreach

Community Outreach

How postings in an office can be considered offensive.

Case Studies Ethics & Compliance Harassment Prevention, Communication, Diversity Dynamics, Management, Professionalism, Inclusion & Equity, Respect

Cyber Bully

Cyber Bully

Bullying through social media is discussed in this case study.

Case Studies Ethics & Compliance, Leadership Abusive Conduct, Communication, Compliance, Harassment Prevention, Interpersonal Skills, Management

Dysfunctional Teams

Dysfunctional Teams

Dealing with team conflict

Case Studies Leadership Communication, Change, Interpersonal Skills, Management, Professionalism, Teamwork

Grief

Grief

When an employee is terminally ill or suddenly passes away - the impact sends shock waves across the organization.

Case Studies Leadership Management, Communication, Diversity Dynamics, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect

I'm Fine...Really, I Am!

I'm Fine...Really, I Am!

This case study demonstrates dealing with sensitive and confidential issues. This case study centers around medical issues, the ADA and FMLA.

Case Studies Leadership Management, Compliance, Diversity Dynamics, Interpersonal Skills, Inclusion & Equity, Respect

Manager Bully

Manager Bully

What to do when you think a coworker is being bullied

Case Studies Ethics & Compliance, Leadership Harassment Prevention, Communication, Compliance, Interpersonal Skills

Old Yeller

Old Yeller

What to do when a manager loudly insults employees

Case Studies Ethics & Compliance Harassment Prevention, Communication, Compliance, Interpersonal Skills, Management, Professionalism

Pay Day Loan

Pay Day Loan

When does "borrowing" become "stealing"?

Case Studies Ethics & Compliance Ethics & Integrity, Communication, Interpersonal Skills, Leadership, Professionalism

Promises, Promises

Promises, Promises

Over-promising and under delivering.

Case Studies Leadership Management, Communication, Motivation, Interpersonal Skills, Professionalism

Scent-sitive Subjects

Scent-sitive Subjects

When a coworker's body odor and perfume have a negative impact on others

Case Studies Personal Performance Interpersonal Skills, Communication, Diversity Dynamics, Harassment Prevention, Professionalism

Shared Resources

Shared Resources

When a colleague monopolizes shared resources

Case Studies Leadership, Personal Performance Professionalism, Communication, Interpersonal Skills, Leadership