Search Video Library for: Office & General
Five Warning Signs of Escalating Behavior
When it comes to workplace violence incidents, rarely is it a single event that triggers the violence behavior. This handout gives clear and concise behaviors to look out for when encountering potential violent threats.
Training Reinforcers Ethics & Compliance, Workplace Safety Workplace Violence Prevention, Conflict Resolution, Discussion Trigger
Be S.A.F.E. (Not Sorry) - Program Opening
Perspective on everyone's responsibility in preventing workplace violence. This video is an opening to the main program. It provides information that empowers employees to recognize and address workplace violence.
Video Introduction Ethics & Compliance Compliance, Communication, Harassment Prevention, Interpersonal Skills, Professionalism
F.A.I.R. in Action - Program Introduction
Build inclusion and cultural competency in the workplace. An introduction to the F.A.I.R. in action model.
Video Introduction Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Communication, Compliance, Diversity Dynamics, Interpersonal Skills, Effective Leadership, Management, Professionalism
Introduction (from ACTIONS Speak!™)
Introduction to the program. Interviewing today is not just about gathering behavioral predictors. It includes respect and care for the person. Past actions are the best predictors of future performance.
Video Introduction Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management
Introduction (from Legal Briefs™ Harassment & Discrimination)
This video provides a great introduction to the topic of avoiding harassment and discrimination lawsuits. It sets the stage for several situations and questions/answers to key legal landlines in the workplace.
Video Introduction Ethics & Compliance, Leadership Management, Compliance, Harassment Prevention, Professionalism
Introduction to the FMLA (Family Medical Leave Act)
The intent of the FMLA is basically to help employees balance work and family responsibilities by guaranteeing them leaves in certain situations. But, trying to decipher the in's and out's of the law can be a challenge. This short video provides a quick introduction.
Video Introduction Ethics & Compliance, Leadership Compliance, Communication, Management, Professionalism
Legal Briefs™ Discipline & Termination - Program Introduction
Let's face it, terminating employees is really tough. The video introduces five common issues managers struggle with when dealing with discipline and termination.
Video Introduction Ethics & Compliance, Leadership Management, Compliance, Professionalism
Legal Briefs™ Workplace Violence: Program Introduction
Preventing workplace violence begins with manager awareness.
Video Introduction Ethics & Compliance, Leadership Management, Compliance, Professionalism, Workplace Violence Prevention
Life is a Series of Presentation - Introduction
Introduces the concept that life is a series of presentations.
Video Introduction Personal Performance Communication, Interpersonal Skills, Professionalism, Sales & Service
M.E.E.T. on Common Ground - Program Opening/M.E.E.T. Model Explained
Explanation of the M.E.E.T. model as a respect-building communication tool
Video Introduction Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Harassment Prevention, Inclusion / Equity / Belonging, Effective Leadership, Professionalism, Respect / Respectfulness
Mentoring 101™ - The Basics: Program Introduction
Our lives are filled with changes, new opportunities. And when those come along, it helps to have someone who knows the ropes who can help you -- a mentor.
Video Introduction Leadership, Personal Performance Coaching & Mentoring, Collaboration, Interpersonal Skills, Effective Leadership, Professionalism
Open Mind, Open World: Improving Intercultural Interactions™ (Opening/Introduction)
Introduces five cultural continuums that impact how people from around the world interact and work together & introduces a four-step process for engaging in effective intercultural communication.
Video Introduction Diversity, Equity, Inclusion & Belonging, Personal Performance Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Respect / Respectfulness, Workplace Civility
Program Introduction (from FOSA™ Documenting Discipline)
Handling performance problems and disciplining employees are major parts of every manager's or supervisor’s job. And when you think about it, disciplining employees is one of the most difficult parts of a manager’s job. This video provides a quick introduction to the FOSA™ process.
Video Introduction Ethics & Compliance, Leadership Management, Coaching & Mentoring, Employee Documentation, Successfully Leading Others, Problem Resolution
Program Introduction (T.I.M.E. Model)
People all seem to have one thing in common...They all have to deal with conflict...whether at work or at home. It’s a part of life. There is a simple, yet very effective way to deal with conflict. Use T.I.M.E. to your advantage.
Video Introduction Personal Performance Conflict Resolution, Interpersonal Skills, Professionalism
Ready. Set. CHANGE! - Opening
An introduction on adapting to a restructure change within the workplace.
Video Introduction Personal Performance Change, Communication, Interpersonal Skills, Effective Leadership, Professionalism
Sexual Harassment: It Can Happen Here - Program Opening
Outlines and reinforces personal responsibilities for recognizing and preventing sexual harassment.
Video Introduction Ethics & Compliance Harassment Prevention, Communication, Compliance, Professionalism
The Extraordinary Leader - Program Introduction
Real people expressing concerns and insight into what it takes to become a leader
Video Introduction Leadership Effective Leadership, Change, Communication, Interpersonal Skills, Management, Motivation, Professionalism
The Oh Series™ Everyday Ethics: Program Introduction
Ethical decisions creep up on us... sometimes daily. Using this program, you’ll not only be aware of and be able to recognize ‘sticky’ situations that can cause problems; you’ll be better prepared to do the right thing.
Video Introduction Ethics & Compliance Ethics & Integrity, Communication, Communication & Influencing, Compliance, Onboarding, Professionalism
Understanding Unacceptable Work Behaviors
Provides a definition of the three types of unacceptable workplace behavior: unprofessional, prohibited & illegal.
Video Introduction Ethics & Compliance Harassment Prevention, Compliance, Professionalism
Whale Done! in Action - Program Introduction/Whale Done! Philosophy
Introduces the Whale Done! philosophy of building positive relationships to turn your workplace into a place with a positive and passionate spirit.
Video Introduction Leadership Effective Leadership, Communication, Interpersonal Skills, Effective Leadership, Professionalism, Sales & Service
Clarify. Communicate. Commit.
Summary of process involved in productively responding to change.
Video Summary Personal Performance Change, Communication, Interpersonal Skills, Professionalism
Conflict 101™ - The Bottom Line
There’s no doubt that dealing with conflict is challenging but may not always be easy. But, it’s important to learn how-to-deal with “conflict” in a healthy and positive way.
Video Summary Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism
Courage 2 Coach™ - Program Conclusion / The Bottom Line
This quick video provides a quick summary of the C2C model and how it's simplicity is still a powerful way to get the most out of your employees. The bottom line... coaching works!
Video Summary Leadership, Personal Performance Coaching & Mentoring, Interpersonal Skills, Professionalism
Everybody Wins - Program Conclusion/Review Three-Steps/"Making Sure Everybody Wins"
Working together. Why is that such a hard concept for some people. Here's a summary of how to use the three steps involved in turning conflict into collaboration.
Video Summary Personal Performance Interpersonal Skills, Communication, Professionalism
F.A.I.R. in Action - Conclusion
Summary of feedback,assistance,inclusion and respect in action
Video Summary Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Compliance, Interpersonal Skills, Effective Leadership, Management, Professionalism
Generations - Program Closing/M.E.E.T. Model Review
Review of M.E.E.T. model and key points about treating all generations with respect
Video Summary Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Compliance, Generational Challenges, Interpersonal Skills, Effective Leadership, Management, Professionalism
I Can A.C.E. That Problem
A.C.E. stands for "Assess, Create, Execute." First, assess the situation to fully understand the problem. Then, create a plan by brainstorming solutions. Finally, execute the plan. Keep in mind to review and adapt as necessary along the way.
Video Summary Personal Performance Interpersonal Skills, Change, Communication, Effective Leadership, Sales & Service
It's Our Job to Prevent Unacceptable Workplace Behavior
Review how to avoid unprofessional, prohibited and illegal behaviors that can lead to workplace harassment and discrimination.
Video Summary Ethics & Compliance Compliance, Discrimination, Harassment Prevention, Effective Leadership
Johnny the Bagger® - Final Thought
How to provide service from the heart
Video Summary Personal Performance Customer Service, Change, Communication, Customer Service, Interpersonal Skills, Motivation, Professionalism
Legal Briefs™ Recruiting and Hiring: Actions for Staying Out of Court
Reviews the actions for legal hiring practices.
Video Summary Ethics & Compliance, Leadership Management, Compliance, Professionalism
Legal Briefs™ Workplace Privacy: Three Actions: Managing to Get It Right
Reviews the appropriate actions to handle workplace privacy.
Video Summary Ethics & Compliance, Leadership Management, Compliance, Professionalism
Legal Briefs™ Workplace Violence: Three Action Steps to Keep the Workplace Safe and Stay Out of Court
Review of actions managers can take to prevent workplace violence and reduce liability.
Video Summary Ethics & Compliance, Leadership Management, Compliance, Professionalism, Workplace Violence Prevention
Life IS a Series of Presentations (P.O.I.N.T. Model Review)
Summarizes how to effectively inform, inspire and influence others by using the P.O.I.N.T. Communication Model.
Video Summary Personal Performance Communication, Interpersonal Skills, Professionalism
M.E.E.T. on Common Ground - Program Closing/M.E.E.T. Model Review
Review of the M.E.E.T. communication model.
Video Summary Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Harassment Prevention, Inclusion / Equity / Belonging, Effective Leadership, Professionalism, Respect / Respectfulness
Managing Generations - Program Closing/"Getting It Right Together!"/M.E.E.T. Model Review
Review of M.E.E.T. model and key points about generations working together for respect in the workplace.
Video Summary Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Compliance, Generational Challenges, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness
Open Mind, Open World: Improving Intercultural Interactions™ (Program Summary)
Summarizes the five cultural continuums and the four-step O.P.E.N. communication process.
Video Summary Diversity, Equity, Inclusion & Belonging, Personal Performance Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Respect / Respectfulness, Workplace Civility
Review/Summary (from FOSA™ Documenting Discipline)
This video provides a quick synopsis of effectively using the FOSA™ process to tackle tough workplace issues. From facts, objectives, solutions and actions, the entire process is reviewed - with examples.
Video Summary Ethics & Compliance, Leadership Management, Coaching & Mentoring, Employee Documentation, Successfully Leading Others, Problem Resolution
Sexual Harassment: It Can Happen Here (Program Summary)
Reviews the point that preventing sexual harassment is everyone's responsibility.
Video Summary Ethics & Compliance Harassment Prevention, Communication, Compliance, Professionalism
Sexual Harassment? You Decide (Program Summary)
Reviews key points on the importance of preventing sexual harassment.
Video Summary Ethics & Compliance Harassment Prevention, Communication, Compliance, Interpersonal Skills, Professionalism
Summary (from ACTIONS Speak!™)
A quick summary of the program. Interviewing today is not just about gathering behavioral predictors. It includes respect and care for the person. So, for both you and the candidate, actions DO speak louder than words.
Video Summary Leadership, Personal Performance Effective (& Legal) Interviewing, Diversity Dynamics, Hiring & Recruiting, Management
Summary of The 3-OUT Approach to Workplace Safety
Think about those around you… or your loved ones…Is there someone worth LIVING for? If yes…then dig deep! Find the strength and channel your energy into a plan to overcome and prevail!
Video Summary Ethics & Compliance Workplace Violence Prevention, Armed Intruder / Active Shooter, Compliance, Emergencies & Evacuation, Workplace Safety & Awareness
The Oh Series™ Everyday Ethics: What's the Bottom Line?
We’re all faced with difficult and challenging situations. As we saw, it’s not always easy doing the right thing. And that’s why we need to do our best in making RIGHT decisions.
Video Summary Ethics & Compliance Ethics & Integrity, Communication & Influencing, Compliance, Discussion Trigger, Professionalism
Whale Done! - Program Summary (Building Relationships)
Review of Whale Done! approach; building relationships to get positive results.
Video Summary Leadership Effective Leadership, Communication, Interpersonal Skills, Effective Leadership, Professionalism, Sales & Service
WorkSmarts - Program Summary
A good review of the strategies for working smart.
Video Summary Personal Performance Professionalism, Collaboration, Communication, Interpersonal Skills, Professionalism
Burn Out (Manager)
Know someone who just seems to be simply going through the motions to get the job done? Concerned because this employee has always been a strong performer with a great positive attitude? Then this case study is for you!
Case Studies Leadership Motivation, Communication, Interpersonal Skills, Management
Case Study: AWOL Paul (a manager)
When privacy and productivity clash.
Case Studies Leadership Management, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness, Workplace Privacy
Just an Expression
Dealing with disrespectful comments by coworkers
Case Studies Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Professionalism, Respect / Respectfulness
Religion at Work
How to address prayer in the workplace
Case Studies Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness
Scent-sitive Subjects
When a coworker's body odor and perfume have a negative impact on others
Case Studies Personal Performance Interpersonal Skills, Communication, Diversity Dynamics, Harassment Prevention, Professionalism
Diversity Version 3.0 - Organizational Development and Continuous Education
This perspective paper discusses the concept that diversity in the workplace has steadily evolved over the last couple decades. Originally it focused primarily on race, but later broadened to include the promotion of women, people with disabilities and the LGBT community. Now, the definition of diversity is expanding further to include aspects such as physical characteristics, background, family status, military service, personality and work style. Today, in essence, diversity is all of the ways that we are similar and different to one another.
Trainer Resource Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Discussion Trigger, Inclusion / Equity / Belonging, Respect / Respectfulness
Four Main Learning Styles (Overview)
Overview of the four main learning styles: visual, auditory, kinesthetic and conceptual.
Trainer Resource Leadership Training Support
Generations: Harnessing the Potential of a Multigenerational Workforce
Perspective paper on the topic of generational diversity. Need insight on one of the most challenging opportunities in the workplace, this white paper delivers.
Trainer Resource Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Change, Generational Challenges, Inclusion / Equity / Belonging, Effective Leadership, Respect / Respectfulness
Overcoming Diversity Fatigue: Key Causes and Strategies for Addressing It
This whitepaper explores key causes for diversity fatigue and it outlines steps that organizations can undertake to address the fatigue and to jump start their diversity programs with renewed energy and focus.
Trainer Resource Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Culture Commitment, Discussion Trigger, Inclusion / Equity / Belonging, Respect / Respectfulness
Structural Inequality: Applications of an Old Theory to New Organizational Challenges
This perspective paper introduces the concept of Structural Inequality (SI). SI offers a new way of looking at organizational structures and systemic practices, which contribute to inequity and exclusion. SI can be a powerful intervention as diversity and inclusion becomes the driving force behind HR and EEO initiatives to create inclusive workplaces that are free from discrimination and other unlawful practices and responsive to all groups within the organization.
Trainer Resource Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Culture Commitment, Inclusion / Equity / Belonging, Management, Respect / Respectfulness
Structured Interviewing: Perfecting the Perfect Hire
Average costs to hire and train a new employee are estimated conservatively at two-and-a-half times the combined annual salary and benefits budgeted for the position. This perspective paper covers the topic of effective interviewing.
Trainer Resource Leadership Effective (& Legal) Interviewing, Change, Effective Leadership, Management
The Business Case for Developing Your Organization’s Ethics and Compliance Program
In an effort to educate employees about ethical business practices and regulatory compliance within the organization, many organizations are developing ethics and compliance programs. These programs encourage ethical behavior and compliance with regulatory requirements. This perspective paper gives a solid reason why these programs are necessary.
Trainer Resource Ethics & Compliance Ethics & Integrity, Compliance, Culture Commitment, Discussion Trigger, Training Support
Being F.A.I.R. Globe Stress Balls (10-pk)
Cultural competency is key to understanding others - especially those who These foam stress balls are great reminders of how to to "Be F.A.I.R." (Feedback, Assistance, Inclusion, Respect). They are great takeaways (training reminder/training reinforcement) for anyone participating in the Being F.A.I.R. training session. Note: This is a one-time buy. Limited inventory on hand. For larger quantity purchases, please call 800-300-8800.
Tools & Take Aways Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Diversity Dynamics, Respect / Respectfulness
M.E.E.T. on Common Ground™ Key Tags (10-pack)
Just Added! A terrific way to reinforce the M.E.E.T. on Common Ground message and model. These new, laminated key tags feature the M.E.E.T. on Common Ground title on the front and the MEET model on the back.
Tools & Take Aways Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Harassment Prevention, Inclusion / Equity / Belonging, Effective Leadership, Onboarding, Professionalism, Respect / Respectfulness
Accentuate the Positive (Energizer)
Add positive energy to your training session with this light-hearted video featuring the enchanting animals of SeaWorld.
Meeting Openers Personal Performance Motivation, Communication, Effective Leadership
SMART-START™ Generations: Bridging the Gap
An emotion-provoking video that uses music, text and graphics to inspire a discussion about the generational differences we encounter every day.
Meeting Openers Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Generational Challenges, Interpersonal Skills, Effective Leadership, Management
Got Ethics?® An Overview of Ethical Situations
Discrimination. Theft. Dishonesty. Are your employees prepared to face ethical issues and respond in ways that meet the high standards of your organization and adhere to the letter of the law?
Video Vignettes Ethics & Compliance Ethics & Integrity, Communication, Compliance, Effective Leadership, Professionalism
ALL IN!™ Tackling Tough Workplace Diversity Dynamics
SOLLAH EXCLUSIVE!
A 2023 Telly Award Winner! Draw people in... not push them away! With the current focus on racial inequity and injustice, organizations - now more than ever - need to understand how workplace inequities and other key diversity dynamics impact their efforts to build a more diverse, equitable and inclusive workplace and culture. This new program focuses on the diversity dimension of race. By deepening awareness and understanding of race and racism, participants develop knowledge and skills that support and contribute to your organization’s overall diversity, equity and inclusion goals.
Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Cultural Competency & Sensitivity, Harassment Prevention, Inclusion / Equity / Belonging, Micro-Inequities/Micro-Aggressions, Racial Equity, Unconscious / Hidden Bias, Workplace Civility
Equal Employment
Understanding the concept of "Equal Employment"; introduces the obligation to treat everyone fairly.
Video Vignettes Ethics & Compliance, Leadership Management, Communication, Compliance, Diversity Dynamics, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness
The Future of Work™ Generations in the Workplace
SOLLAH EXCLUSIVE!
Each generation brings its own unique work styles and expectations to the workplace, based on common experiences many of them share. Generational influences - like parenting styles, the pandemic, war, the economy, global impacts, popular culture and other defining moments or events - contribute to generational characteristics that are brought into the workplace. To have an inclusive workplace, you have to be intentional and willing to listen to others, gain perspectives, and make adjustments, with the ultimate goal of staying connected… across generations.
Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Belonging, Leadership Generational Challenges, Psychological Safety, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership
Communication Essentials™ Promoting Professionalism in the Workplace
SOLLAH EXCLUSIVE!
Effective communication is the cornerstone of any successful organization. Whether you're interacting with colleagues, clients, or stakeholders, the way you communicate can make or break the outcome of your interactions. Why maximize your workplace communication? Simply put, doing so helps you avoid common pitfalls associated with bad communication including: misunderstandings, low morale, conflict, missed deadlines, poor decision making, customer dissatisfaction, lack of innovation, employee turnover and legal issues. Addressing these pitfalls through improved communication strategies can significantly enhance organizational effectiveness and employee satisfaction.
Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Communication, Psychological Safety, Coaching & Mentoring, Communication & Influencing, Professionalism
Everyday Leadership™ (The Complete Series)
If we're really honest with ourselves, we understand that leading and managing (even supervising) is not an easy task. There are all sorts of "gotchas" that wait for you in the workplace daily. Everyday Leadership™ was developed to help you, the leader/manager/supervisor, in your daily effort to foster better employee connections, communication and community within your organization - all the while working together toward one shared goal or vision.
Off-The-Shelf Video Program (ILT) Leadership Successfully Leading Others, Customer Service, Discrimination, Gender Equity, Generational Challenges, Effective Leadership, New Supervisor, Onboarding, Unconscious / Hidden Bias, Workplace Civility
More Than a Gut Feeling™ Interviewing Essentials
SOLLAH EXCLUSIVE!
Have you used More Than a Gut Feeling™ to maximize your interviewing process/system in the past? Here's the next step in reinforcing those behavior-based interviewing skills! Developed from and based on the world’s best-selling interviewing skills program, this new program leverages what was learned by showing specific examples and identifying and targeting the most common interviewing mistakes. It shows managers and other interviewers the most effective interviewing actions for hiring top-notch people-every time!
Off-The-Shelf Video Program (ILT) Leadership Hiring & Recruiting, Interpersonal Skills, Effective (& Legal) Interviewing, Management
The UNtold Story™ Bias in Action
SOLLAH EXCLUSIVE!
Biases and societal stereotypes can influence our perception, judgment, language and actions. We may not be aware that we are engaging in behavior that may be offensive. Being aware of common stereotypes and biases (both hidden and explicit) can help you challenge negative assumptions about others. At the end of the day, it always comes down to one word… “respect.” Be sure to check your filters and look for ways to be inclusive and respectful.
Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Discrimination, Inclusion / Equity / Belonging, Racial Equity
The Oh Series™ Everyday Diversity
Diversity in today's workplace is a given... and the value of that diversity allows organizations to draw on a fuller range of experiences - allowing them to think more creatively and avoid biased decision-making. But what if that diversity is causing tension? What if inclusion and equity are slow on the uptake? Treating others with respect is paramount to a successful and inclusive workplace.
Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Cultural Competency & Sensitivity, Diversity Dynamics, Micro-Inequities/Micro-Aggressions, Onboarding, Respect / Respectfulness, Unconscious / Hidden Bias, Workplace Civility
It's Still Not Just About Sex Anymore™: Harassment & Discrimination in the Workplace
Updated! In the ever-changing work environment, it's difficult to know - or understand - what's allowed and what's not allowed at work. This best-selling program brings greater awareness to the many types of harassment which can occur in the workplace. It dramatizes employee behaviors that can lead to formal charges and result in serious consequences for the individual... and the organization. Topics covered: protected classes (i.e. pregnancy, obesity), general harassment, gender identity, religion, free speech and more!
Off-The-Shelf Video Program (ILT) Ethics & Compliance Harassment Prevention, Compliance, Discrimination, Onboarding, Professionalism, Sexual Harassment
The Oh Series™ Everyday Ethics - The Complete Series
We are all faced with making decisions every day. Some are large and some are small. When we’re faced with a decision that involves right and wrong choices at home or at work, sometimes it's hard to figure out what's the best decision in a given situation. It’s important to remember that some of those decisions can result in actions that have major consequences - for the organization, our customers and for ourselves. By the end of this program, learners will not only be aware of and be able to recognize ‘sticky’ situations that can cause problems - they'll be better prepared to do the right thing.
Off-The-Shelf Video Program (ILT) Ethics & Compliance Ethics & Integrity, Communication, Communication & Influencing, Compliance, Discussion Trigger, Onboarding, Professionalism
Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™ (Managers)
As a supervisor or manager, your role is vital to the success of the organization. You can impact morale, teamwork, collaboration, respect, inclusion, innovation, quality…and the list goes on. Sometimes we forget this in the heat of conflict. Conflict Clock™ for managers will give you a quick reinforcement and a model for successfully resolving workplace conflict.
Off-The-Shelf Video Program (ILT) Leadership Conflict Resolution, Communication, Interpersonal Skills, Management, Professionalism
TrainingBytes® Please Call Me Jessica, Not Bill™
Transitioning to a different gender is a deeply personal decision. There are many unknowns and the added stress of how the workplace will accept the transitioning employee is very real. When discussing with and supporting (being an ally) an employee or co-worker going through the transition, the bottom line and key to personal and team success is simple... it all comes down to respect. This powerful video captures the emotion and fears of a transitioning employee.
TrainingBytes® Diversity, Equity, Inclusion & Belonging, Leadership Respect / Respectfulness, Active Bystander / Ally, Communication, Discussion Trigger, Gender Equity, Gender Identity, Inclusion / Equity / Belonging
TrainingBytes® A Good State of Mind!
Get to the bottom of what good mental health means! Good mental health is what should be desired in life – both at work and at home. Tackling it head-on is the best way to overcome and have a life worth living! This short, information-packed video is a fantastic follow-up to the popular TrainingBytes® Stressed Out? Tips to Get Relief program featuring Bob Monserrate (Stress & Mental Health Counselor).
TrainingBytes® Personal Performance Mental Wellness & Health, Employee Wellness, Reducing Stress (Work & Life)
TrainingBytes® RESCUE™ The Active Ally/Upstander (Customer/Cafe Version)
SOLLAH EXCLUSIVE!
Being an active ally or upstander in a harassment situation doesn't mean you have to verbally engage the harasser. RESCUE™ (Customer/Cafe Version) shows a powerful how a customer can take simple actions to stop harassing (third-party) behavior. This scenario features a customer stepping in to stop harassment from another customer. If you witnessed harassment, would you step in to stop it?
TrainingBytes® Ethics & Compliance Harassment Prevention, Abusive Conduct / Bullying, Compliance, Learning Reinforcement, Workplace Civility
TrainingBytes® RESCUE™ The Active Ally/Upstander (Office Employee Version)
SOLLAH EXCLUSIVE!
Could you step up and actively stop workplace harassment in progress? Being an active ally or upstander in a harassment situation doesn't mean you have to verbally engage the harasser. RESCUE™ (Office Employee Version) shows a powerful approach - empowering employees to take simple actions to stop harassing workplace behavior. This scenario features a co-worker harassing another employee.
TrainingBytes® Ethics & Compliance Harassment Prevention, Abusive Conduct / Bullying, Compliance, Learning Reinforcement, Workplace Civility
Diversity 101™ Seriously, At Work?
Gender and gender identity continue to present significant challenges due to strongly held traditions, beliefs and values. We need to be sure to watch out for double standards - such as, norms or “rules” applied to some groups and not to others.
Video Vignettes Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Communication, Diversity Dynamics, Interpersonal Skills, Professionalism, Respect / Respectfulness, Unconscious / Hidden Bias, Workplace Civility
Diversity 101™ Merge Ahead
Organizational diversity includes work habits and values that are affected by time zone differences, commuting patterns, virtual teams and geographic distance. This can be a significant challenge when organizations merge, especially when they’re in different locations.
Video Vignettes Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Communication, Diversity Dynamics, Interpersonal Skills, Professionalism, Respect / Respectfulness, Unconscious / Hidden Bias, Workplace Civility
Diversity 101™ What Did She Say?
One of the things bilingual employees often wrestle with is when is it okay to speak another language with people who share it when we’re around people who don’t. The key is to be as inclusive as possible.
Video Vignettes Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Compliance, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness, Unconscious / Hidden Bias, Workplace Civility
ATTITUDE!™ Resolving Difficult Situations in the Workplace
Powerful tools to fix everyday workplace issues! Let's be honest, nobody likes to deal with a difficult attitude... In fact, most of us would rather sit in a dentist's chair before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.
Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Effective Leadership, Coaching & Mentoring, Communication, Emotional Intelligence, Management, Personal Improvement
M.E.E.T.: Breaking New Ground.™ Respect and Inclusion in the Workplace
Based on the best-selling M.E.E.T. on Common Ground™, this program will provide your employees with the tools they need to understand and manage their behavior as it relates to others in the workplace. This powerful program uses highly relevant and realistic video scenarios involving common situations, such as inappropriate expressions and jokes, unconscious biases and gossip.
Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Cultural Competency & Sensitivity, Harassment Prevention, Inclusion / Equity / Belonging, Micro-Inequities/Micro-Aggressions, Onboarding, Professionalism, Respect / Respectfulness, Unconscious / Hidden Bias, Workplace Civility
TrainingBytes® Let's M.E.E.T.™ How to Respond to Unprofessional Behavior in the Workplace
New Micro-Learning! Harassment - or any other improper behavior - is not appropriate in any workplace. Teasing, hazing or other forms of joking can be pervasive and so frequent that a hostile work environment is created. Using the M.E.E.T.™ model, this short program provides the tools your team and organization can use to quickly and effectively address tough workplace harassment situations.
TrainingBytes® Ethics & Compliance Harassment Prevention, Compliance, Professionalism
L.E.A.D. with Integrity™: Promoting a Culture of Ethical Conduct and Compliance
Digitally Re-Mastered in HD Format! Help managers and supervisors step up to the daily task of promoting ethical conduct and ensuring compliance. Using the L.E.A.D. model, your managers, directors, supervisors and team leaders will develop the skills needed to foster, influence and sustain a culture of ethics and compliance.
Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Ethics & Integrity, Communication, Compliance, Interpersonal Skills, Effective Leadership, Management, Professionalism
M.E.E.T. on Common Ground™ - Speaking Up for Respect in the Workplace
Promote personal responsibility for creating respectful work environments. This program approaches sensitive issues without shame, blame or negative stereotyping and will show your employees where respect for differences makes common sense. Put into practice, this program can help improve the communication and relationships in your workplace.
Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Cultural Competency & Sensitivity, Harassment Prevention, Inclusion / Equity / Belonging, Effective Leadership, Onboarding, Professionalism, Respect / Respectfulness, Workplace Civility
Be S.A.F.E. (Not Sorry)™: Preventing Violence in the Workplace
Promote a safe work environment and prevent workplace violence. This course demonstrates practical—and even necessary—tools to help keep your company safe in today’s hectic and pressure-filled world. It illustrates situations that may pose very real threats to coworkers and to your organization.
Off-The-Shelf Video Program (ILT) Ethics & Compliance Workplace Violence Prevention, Abusive Conduct / Bullying, Communication, Compliance, Harassment Prevention, Effective Leadership, Professionalism, Workplace Safety & Awareness
Generations: M.E.E.T. for Respect in the Workplace™ (For Employees)
With workers from multiple (up to 5) generations now active in the workforce, the potential for misunderstanding, frustration and conflict puts increasing pressure on productivity. To turn that challenge into a competitive advantage, this program applies the M.E.E.T. approach to the complexities of effectively working in and managing a multi-age workforce.
Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Compliance, Generational Challenges, Interpersonal Skills, Management, Micro-Inequities/Micro-Aggressions, Onboarding, Professionalism, Unconscious / Hidden Bias
PREVAIL!® for Middle Schools / High Schools
An armed intruder situation is something few of us have prepared for. And it’s that lack of preparation that raises anxiety… and fear. Where does fear come from? It’s having a problem… without a solution. This program is intended to give you a solution. Based on real life situations, this program is dedicated to helping you save lives… and prevail!
Off-The-Shelf Video Program (ILT) Leadership, Workplace Safety Armed Intruder / Active Shooter, Workplace Safety & Awareness
We Need to M.E.E.T.™: Managing for Respect in the Workplace
Creating and maintaining a respectful work environment begins with managers. Success depends on their ability to recognize, respond to and resolve issues between employees. The focus is on the legal and organizational responsibilities managers have in establishing a respectful and inclusive working environment.
Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Compliance, Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness
Five Completely Sane People
It's sometimes tough bringing a group of diverse and free-thinking individuals together on a team - and expect them to immediately gel. This video demonstrates the work needed to get the best from a multi-generational team. Includes varying views of appropriate business etiquette.
Video Vignettes Diversity, Equity, Inclusion & Belonging, Leadership Diversity Dynamics, Communication, Compliance, Generational Challenges, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Management, Professionalism, Respect / Respectfulness, Teamwork
Out With the Old, In With the New!
This is a terrific and poignant scenario showing the technology gap between generations.
Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Compliance, Generational Challenges, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness
Positive Redirection with a Team Member (from Maximized Leadership™ The Power Of Positivity)
A positive redirection response will work in 99% of the cases where you might be tempted to use a negative "gottcha" response on someone. And giving someone a redirection response can be done very quickly - often times in a minute or less. Here's an example of positive redirection with a team member.
Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service
Legal Briefs™ Substance Abuse: Creating & Maintaining a Drug-Free Workplace
You suspect an employee is “under the influence” while on the job. How do you deal with the situation without putting the organization at risk of a costly lawsuit? This program helps managers deal with the tough problems involving substance abuse in the workplace. Help your managers legally maintain a safe, drug-free work environment onsite and off.
Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Substance Abuse, Compliance, Management, Professionalism
Come On Now... I’m Not Racist!
Sometimes people don’t recognize when and how racial bias is expressed in our society and in day-to-day interactions. Most of us have seen or experienced racial bias in the form of microaggressions, which are subtle, sometimes indirect, and often unintentional behaviors that communicate hostile, derogatory or negative racial messages or assumptions. Although these things may not be intended as racist, they can come across that way.
Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Micro-Inequities/Micro-Aggressions, Racial Equity, Unconscious / Hidden Bias
Now That's a Masterpiece... (a Sexual Harassment Situation for Discussion)
What do you do when a co-worker (or employee) takes compromising pictures of fellow worker and decides to post them on social media? Are you prepared for the fallout? Understanding how this behavior could be the basis of disciplinary action and even a hostile environment sexual harassment lawsuit.
Video Vignettes Ethics & Compliance Sexual Harassment, Abusive Conduct / Bullying, Harassment Prevention, Interpersonal Skills, Professionalism, Workplace Civility
Social Media at its Worst... (a Sexual Harassment Situation for Discussion)
Social media is a powerful communication tool. Employees can (and do) post things that are best left unseen in the workplace. But what if co-workers begin viewing and discussing another employee's posts in the workplace? Inappropriate, unprofessional or illegal?
Video Vignettes Ethics & Compliance Sexual Harassment, Active Bystander / Ally, Harassment Prevention, Professionalism, Workplace Civility
I Need ‘Em Shredded
To summarize, business documents (including paper files, reports emails and electronic files) need to be retained in accordance with the law and organization requirements/policies. And, if documents are destroyed improperly, it can result in serious problems for the organization and the individual. So, the bottom line is, we all have a responsibility to know and follow the organization’s policy on document retention and destruction.
Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance
Managing Essentials™ Disability Discrimination
An employee comes to you and complains that she or he has been subject to disability discrimination. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Video Vignettes Leadership Management, Discrimination, Successfully Leading Others, Problem Resolution, Professionalism, Workplace Safety & Awareness
Managing Essentials™ Gender Discrimination
An employee comes to you and complains that they have been discriminated against because of gender. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Video Vignettes Leadership Management, Discrimination, Gender Equity, Successfully Leading Others, Problem Resolution
Managing Essentials™ Needs Motivation
You have an employee who seems disinterested, apathetic, or just isn’t putting forth the effort. What do you do? This type of behavior could impact the entire team. This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Video Vignettes Leadership Management, Assessing Performance, Coaching & Mentoring, Successfully Leading Others, Problem Resolution
I'll Take Care of It! (from Workplace Inclusion: Navigating Through Difficult Times™)
You're back at work after many months of working from home due to a health scare. Someone is sent home because of a cough. You see them back at work the very next day. Management doesn't seem concerned. But then there are rumblings and someone makes a veiled threat about taking care of it. What do you do?
Video Vignettes Diversity, Equity, Inclusion & Belonging, Workplace Safety Workplace Safety & Awareness, Conflict Resolution, Onboarding, Workplace Civility