Search Video Library (1161 Assets Found)

Results for Suggested Industry Usage: Office & General

Overcoming Communication Issues - Office/General
#1 ID:950

Overcoming Communication Issues - Office/General

Sometimes we need to discuss 'hard' issues - like setting the record straight. Communicating in these situations is critical to get consensus. This vignette demonstrates the approach to confronting others using good communication - to resolve issues.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Bad Day at Work
#2 ID:844

Bad Day at Work

This vignette discusses the inadvertent compromising of confidential information (impending lay-offs, new product development, etc.).

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance

Better Than Budget
#3 ID:846

Better Than Budget

This vignette looks at the scenario of budgets. With tight budgets, what do you do if you are under budget for the year? Spend the surplus? Get creative with spending?

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance, Collaboration

Flashbulbs Were Blue?
#4 ID:816

Flashbulbs Were Blue?

This vignette shows possible age discrimination even when both employees involved are 40 years of age or older.

Video Vignettes Ethics & Compliance Discrimination, Professionalism, Respect

No Harm, No Foul
#5 ID:845

No Harm, No Foul

This vignette discusses using inaccurate information - even though it's wrong to do so. Sometimes there is information that should not be kept confidential.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance

Oh, Dear! (Employees)
#6 ID:829

Oh, Dear! (Employees)

Two employees are subjected to seeing sexually suggestive images on a co-worker's computer - which could lead to a claim of hostile work environment sexual harassment.

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention

Potential Problem?
#7 ID:817

Potential Problem?

In this vignette, it’s obvious that denying the woman employment in this situation is not fair, but does it fit within a protected class? Actually, it does. This would be discrimination based on disability.

Video Vignettes Ethics & Compliance Discrimination, Professionalism, Respect

That’s What I’m Hearing
#8 ID:849

That’s What I’m Hearing

Privy to some insider information, an employee decides to change her 401K allocation.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance

Tit for Tat
#9 ID:830

Tit for Tat

This vignette shows two employees using a derogatory term toward each other.

Video Vignettes Personal Performance Professionalism, Respect, Discrimination

Discussion Card: L.E.A.D. with Integrity™
#10 ID:2668

Discussion Card: L.E.A.D. with Integrity™

A colorful and discussion-generating reminder card that provides a simple model (L.E.A.D.) for understanding the importance of workplace ethics as well as providing questions to address integrity moments in the workplace. These cards can be printed and distributed for a quick reminder or conversation starter.

Discussion Cards Ethics & Compliance Ethics & Integrity, Discussion Trigger

New Asset

Are There Going to Be Layoffs?
#11 ID:2608

Are There Going to Be Layoffs?

Conflicts between our obligations to friends and the organization can make decisions difficult; in those situations, we must let the law and the organization’s policy be our guide. Confidential information must always remain confidential. So, the bottom line is, we all have a responsibility to know and follow the organization’s policy on handling confidential information.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance

New Asset

Couldn’t You Do It on the Side?
#12 ID:2609

Couldn’t You Do It on the Side?

We must be careful not to participate in any activities where our personal interests or actions might interfere or compete with our obligation to the organization. Even the appearance of a conflict of interest can create problems for ourselves and our organizations. So, the bottom line is, we all have a responsibility to know and follow the organization’s policy on dealing with conflicts of interest.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance

New Asset

Cyber What?
#13 ID:2610

Cyber What?

Sensitive information left out on a desk can easily be taken by thieving hands and seen by prying eyes. All sensitive and confidential information should be securely stored – especially things like system passwords. The bottom line is simple. You need to know and follow the organization’s secure/sensitive information policies and procedures – especially when it comes to passwords. Cybersecurity policies are not to be taken lightly.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance, Cybersecurity

New Asset

Getting Paid to Scroll
#14 ID:2611

Getting Paid to Scroll

Time theft hurts the company. A recent study estimates that it costs U.S. employers more than $400 billion per year in lost productivity. Five to ten minutes here and there add up to big losses over time. So, the bottom line is, we all have a responsibility to know and follow the organization’s policy on our work responsibilities. Remember, it doesn't matter if 'everybody's doing it’... simply put, it breaks trust.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance

New Asset

I Need ‘Em Shredded
#15 ID:2612

I Need ‘Em Shredded

To summarize, business documents (including paper files, reports emails and electronic files) need to be retained in accordance with the law and organization requirements/policies. And, if documents are destroyed improperly, it can result in serious problems for the organization and the individual. So, the bottom line is, we all have a responsibility to know and follow the organization’s policy on document retention and destruction.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance

New Asset

Isn’t That Confidential?
#16 ID:2613

Isn’t That Confidential?

In most organizations, managers and supervisors have an obligation to help employees resolve business practice or compliance concerns. Remember, all reports of violations must be taken seriously, and appropriate action taken in a timely manner. Again, no matter what our role in the organization—we all have a responsibility to know and follow the organization’s policy on handling reports of violations.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance

New Asset

It Hasn’t Worked for Months
#17 ID:2614

It Hasn’t Worked for Months

Interactions with auditors, inspectors, or investigators—internal or external—must be conducted in an open, honest, and ethical manner. And all information provided to auditors, inspectors or investigators must be accurate and truthful. There can be no exceptions, which mean the bottom line is, we all have a responsibility to know and follow the organization’s policy on providing accurate information.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance

New Asset

It Isn’t in Their Best Interest
#18 ID:2615

It Isn’t in Their Best Interest

We all know that situations where we’re trying to win business put a lot of pressure on everyone involved. And we also know that comparing our products and services to the competition must be done in a truthful manner. The bottom line is, we all have a responsibility to know and follow the organization’s policies relating to how we talk about our competitors.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance

New Asset

It’s Pretty Obvious Where He’s From…
#19 ID:2616

It’s Pretty Obvious Where He’s From…

In making hiring decisions, it is important and necessary to follow good employment practices. And we must not engage in any actions that would result in unlawful discrimination. In short, we all have a responsibility to know and follow the organization’s policies on dealing with diversity and preventing discrimination in the workplace.

Video Vignettes Ethics & Compliance Discrimination, Compliance, Ethics & Integrity

New Asset

My Brother-in-Law Works Over There
#20 ID:2617

My Brother-in-Law Works Over There

We have an obligation to keep up with current developments in our industry. That includes the right and responsibility to obtain information about the competition. However, there are right ways and wrong ways to get that information; we must always choose the right way. And the right way is to know and follow the organization’s policy on gathering competitive information.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance

New Asset

She’s in for a Struggle
#21 ID:2618

She’s in for a Struggle

When it comes to discussing personal health information (PHI), it should only be discussed with the people who need to know. If you have access to PHI and discuss it with those who do not have the right access to this information - it is a violation of HIPAA. The bottom line is simple, know and follow the organization’s policy on handling personal health information (and reporting violations).

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance, HIPAA

New Asset

They've Never Failed Inspection…
#22 ID:2619

They've Never Failed Inspection…

The pressure to perform and get work done can cause us to consider compromising our work or product quality. However, taking any action that compromises work or product quality can have serious consequences for us, our organization, our vendors, and our customers. So, the bottom line is, we all have a responsibility to know and follow the organization’s policies related to maintaining the quality of our products and services.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance

New Asset

Those Things Are Like Gold
#23 ID:2620

Those Things Are Like Gold

It’s not always easy to identify when giving and receiving gifts crosses the line. In certain circumstances, simply the appearance of impropriety can result in significant problems for you and the organization. So, the bottom line is, we all have a responsibility to know and follow the organization’s policy on accepting and giving gifts.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance

New Asset

FAQ - Sexual Harassment in the Workplace
#24 ID:2574

FAQ - Sexual Harassment in the Workplace

Common questions often asked about workplace sexual harassment. The FAQ is a quick list of questions most asked regarding sexual harassment. It also includes the most common definitions often found in sexual harassment training.

Tools & Take Aways Ethics & Compliance Sexual Harassment

New Asset

The Sid Story™
#25 ID:2210

The Sid Story™

Digitally Remastered! As a manager, are you concentrating on the negative aspects of your employees performances? After watching this video, you’ll discover that even difficult employees perform better with frequent positive feedback and occasional constructive criticism. Skeptical workers with “who cares" attitudes can be motivated!

Off-The-Shelf Video Program (ILT) Leadership Leading, Motivation, Communication & Influencing

I'm Not Going to Use Them
#26 ID:26

I'm Not Going to Use Them

A quick look into accepting and giving gifts. In this scenario, a business associate/vendor offers tickets to an event as a "thank you."

Video Vignettes Ethics & Compliance Ethics & Integrity, Communication, Compliance, Interpersonal Skills, Leadership, Professionalism

I Can’t Take It Anymore!
#27 ID:2478

I Can’t Take It Anymore!

Change! How many of us really like it? We all know it's part of life – part of the workplace. But with change comes stress and uncertainty. Many of us are feeling (or have felt) the impact of working remotely during the pandemic. We’ve been asked to social distance for months and we are all feeling the lack of real co-worker interaction.

Video Vignettes Diversity, Equity, Inclusion & Respect Change, Teamwork, Onboarding

Shining a Light on Child Abuse & Neglect
#28 ID:2525

Shining a Light on Child Abuse & Neglect

This powerful video was created as an introduction to child abuse and neglect mandatory reporter training (California AB1963). Sobering statistics are presented - driving home the importance reporting child abuse and neglect.

Video Vignettes Ethics & Compliance Active Bystander / Ally

Effective Project Management (How-To Book)
#29 ID:2462

Effective Project Management (How-To Book)

Managing a project requires different skills and techniques than managing ongoing responsibilities. The purpose of this book is to acquaint you with the basic skills and tools needed to manage a project. It will not substitute for experience, but it will help direct you to what works in various situations. We have adapted tried-and-true techniques and tools to today’s fast-moving project management landscape where, instead of managing one project at a time, you may find yourself managing or involved in several at once.

How-To Books Personal Performance Leading, Personal Improvement

Your Path to Success™ Being Your Best
#30 ID:2281

Your Path to Success™ Being Your Best

Most seem to think that success on the job is all about what you know… or what you can do. Most quickly learn that your attitude and how you act around others are just as important. It's always easy, but it goes a long way towards being your best.

Video Vignettes Professionalism, Interpersonal Skills, Personal Improvement

Your Path to Success™ Leading Others
#31 ID:2287

Your Path to Success™ Leading Others

As a leader, your success is contingent upon the success of those you lead. Leadership is all about: building relationships, communicating clear goals, providing coaching and feedback, setting clear expectations, and… recognizing & celebrating achievements. Leadership is a journey.

Video Vignettes Leadership Leadership, Communication, Interpersonal Skills

An Inside Source
#32 ID:28

An Inside Source

Obtaining (and possibly using) insider information.

Video Vignettes Ethics & Compliance Ethics & Integrity, Communication, Compliance, Interpersonal Skills, Leadership, Professionalism

Don't Sweat It
#33 ID:33

Don't Sweat It

Handling reports of violations (confidential information).

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance, Leadership, Professionalism

A.C.T. with Integrity - Program Conclusion
#34 ID:614

A.C.T. with Integrity - Program Conclusion

Summarizes how to analyze an ethical moment,consider the consequences and take appropriate action.

Video Introduction Ethics & Compliance Ethics & Integrity, Compliance

Who Gave Them My Address?
#35 ID:718

Who Gave Them My Address?

This vignette covers union mailers and home visits. There is set-up vignette (showing the actual conversation) and then a resolution vignette (showing how the manager works through the issue).

Video Vignettes Ethics & Compliance Compliance, Management

Winning the S.A.L.E.™ - An Example
#36 ID:613

Winning the S.A.L.E.™ - An Example

A practical example of the steps involved in the S.A.L.E. process.

Video Vignettes Personal Performance Sales & Service, Communication, Sales

Come On Out to the Meeting (Union Meeting)
#37 ID:715

Come On Out to the Meeting (Union Meeting)

This vignette covers a situation in which employees are invited to union meetings. There is set-up vignette (showing the actual conversation) and then a resolution vignette (showing how the manager works through the issue).

Video Vignettes Ethics & Compliance Compliance, Management

I Will if You Will...
#38 ID:267

I Will if You Will...

A very effective and to-the-point vignette that deals with anti-gay and anti-diverse behavior in the workplace.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Leadership, Respect

Preparing for The Three-Dimensional Interview
#39 ID:347

Preparing for The Three-Dimensional Interview

Preparing to conduct an effective interview.

Video Vignettes Leadership Management, Change, Professionalism

Hey, It's on the Radio
#40 ID:121

Hey, It's on the Radio

Clarifies free speech in the workplace; how lyrics heard on a radio in a common work area can be offensive.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism

Stop Telling Me What to Do
#41 ID:75

Stop Telling Me What to Do

An example of peer-to-peer conflict between a new employee and a seasoned employee

Video Vignettes Personal Performance Interpersonal Skills, Communication, Professionalism

The Goal™ (How-To Version)
#42 ID:2371

The Goal™ (How-To Version)

Like the best-selling book upon which it is based, The Goal shares the inspiring story of Alex Rogo, who uses the principles of the Theory of Constraints (TOC) like bottlenecks, throughput, and flow balancing to transform his mediocre division into a money-making machine. Alex and his team reject common 'nonsense' measurements and discover a commonsense, yet more effective approach to boosting the company's bottom line.

Off-The-Shelf Video Program (ILT) Leadership Management, Leading, Goals and Goal Setting

Emergency Evacuation
#43 ID:962

Emergency Evacuation

Fires. Earthquakes. Hazardous materials exposure. The nature of emergencies makes it extremely important for every employee to be thoroughly trained in emergency evacuation procedures.

Off-The-Shelf Safety Video Program (ILT) Workplace Safety Emergencies & Evacuation, Safety Orientation

Office Ergonomics: If Only Your Computer Could Talk
#44 ID:903

Office Ergonomics: If Only Your Computer Could Talk

This is an engaging video with an emphasis on computer monitors. An amusing "screen saver" named Bill takes control of the situation and teaches everyone all he knows about proper monitor set-up and other office issues such as material handling.

Off-The-Shelf Safety Video Program (ILT) Workplace Safety Ergonomics, Workplace Safety & Awareness

Winter Driving™
#45 ID:882

Winter Driving™

Winter Driving teaches drivers the techniques they need to know to be safe winter drivers.

Off-The-Shelf Safety Video Program (ILT) Workplace Safety Winter Safety, Workplace Safety & Awareness

After the Hire - Program Summary
#46 ID:1884

After the Hire - Program Summary

No different than us, employees want to achieve the greatest possible results during their careers. If an employee can find the opportunity to grow either in responsibility or in place within our organization, they will likely stay put.

Video Vignettes Leadership Management, Leadership, Assessing Performance

All for One and One for All
#47 ID:76

All for One and One for All

An example of work team conflict: two teams working through differences to make progress toward a common goal.

Video Vignettes Personal Performance Interpersonal Skills, Communication, Sales, Professionalism, Selling

Analyze Needs (Sales Process)
#48 ID:610

Analyze Needs (Sales Process)

Reviews how to best analyze the needs of a client during the sales process.

Video Vignettes Personal Performance Sales & Service, Communication, Sales

Back to Normal (Employees)
#49 ID:828

Back to Normal (Employees)

Vignette shows possible quid pro quo sexual harassment. If the young woman feels pressured to continue the relationship because of a perceived or actual threat to her position, it would be considered quid pro quo sexual harassment.

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention

Brainstorming
#50 ID:426

Brainstorming

Managing the brainstorming process during a meeting.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism, Meeting Preparation

Cell Phones, Tablets, Etc.
#51 ID:434

Cell Phones, Tablets, Etc.

Managing disruptions in meetings. As challenging as it may be, there is a correct way to handle disruptions while in meetings, in discussions, etc.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism, Effective Training

Challenging & Giving Opportunities
#52 ID:1882

Challenging & Giving Opportunities

No different than us, employees want to achieve the greatest possible results during their careers. If an employee can find the opportunity to grow either in responsibility or in place within our organization, they will likely stay put.

Video Vignettes Leadership Management, Leadership, Assessing Performance

Challenging a Learning Point
#53 ID:433

Challenging a Learning Point

Handling an objection to a key content point during a training session.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism, Effective Training

Clarify Actions and Outcomes (Interviewing Tips)
#54 ID:441

Clarify Actions and Outcomes (Interviewing Tips)

Explanation of the probing strategy of clarifying actions and outcomes.

Video Vignettes Leadership Management, Communication, Leadership, Professionalism

Coaching Moment 1 (Sales Coaching)
#55 ID:602

Coaching Moment 1 (Sales Coaching)

Coaching to keep a strength from becoming a liability. This video specifically covers recognizing buying signals and building trust without losing credibility.

Video Vignettes Personal Performance Sales & Service, Sales, Interpersonal Skills

Coaching Moment 2 (Sales Coaching)
#56 ID:603

Coaching Moment 2 (Sales Coaching)

Helping a sales rep deal with objections to close the sale. Pricing objections, price justifications and connecting customers needs to your solutions are all covered in this realistic scenario.

Video Vignettes Leadership Sales & Service, Communication, Sales

Common ADA Questions (Hiring)
#57 ID:190

Common ADA Questions (Hiring)

Answers the question,"Do you have to hire someone just because he or she has a covered disability, even if they cannot perform an essential function of the job?"

Video Vignettes Ethics & Compliance Management, Compliance, Professionalism

Conducting The Three-Dimensional Interview
#58 ID:348

Conducting The Three-Dimensional Interview

Explanation of how to conduct an effective three-dimensional interview.

Video Vignettes Leadership Management, Change, Professionalism

Create a Probe from a Job Task (Interviewing Tip)
#59 ID:445

Create a Probe from a Job Task (Interviewing Tip)

Example of interview question and candidate response to prompt probing question.

Video Vignettes Leadership Management, Communication, Leadership, Professionalism

Did You Read That Story in the Paper?
#60 ID:52

Did You Read That Story in the Paper?

Reacting to a disturbing performance review with veiled threats

Video Vignettes Ethics & Compliance Compliance, Communication, Harassment Prevention, Leadership, Professionalism

Discipline & Termination: Avoiding Discipline
#61 ID:2357

Discipline & Termination: Avoiding Discipline

This video clip covers possible legal implications if a manager avoids taking appropriate disciplinary action with an employee.

Video Vignettes Ethics & Compliance Compliance, Management

Discipline & Termination: Avoiding Termination
#62 ID:2358

Discipline & Termination: Avoiding Termination

This video clip discusses the legal implications of a manager avoiding termination action as well as how avoiding termination action may lead to unlawful retaliation or a negligent retention lawsuit.

Video Vignettes Ethics & Compliance Compliance, Management

Discipline & Termination: Documenting Correctly
#63 ID:2359

Discipline & Termination: Documenting Correctly

This video clip covers the legal implications of under-documenting and over-documenting performance issues as well as the importance of documenting correctly.

Video Vignettes Ethics & Compliance Compliance, Management

Discipline & Termination: Inconsistent Discipline
#64 ID:2360

Discipline & Termination: Inconsistent Discipline

This video clip discusses the possible legal implications if a manager does not use consistent disciplinary action with all employees.

Video Vignettes Ethics & Compliance Compliance, Management

Discipline & Termination: Preparing to Terminate
#65 ID:2361

Discipline & Termination: Preparing to Terminate

This video clip tackles the issue of not being prepared for a termination meeting and how it can cause managers to say or do something inappropriate and/or illegal.

Video Vignettes Ethics & Compliance Compliance, Management

Dream It!
#66 ID:1838

Dream It!

If we want to tap into the power of motivation as adults, we have to give ourselves permission to dream again. This video clip explains the power of having a dream - the motivating factor of dreaming for excellence.

Video Vignettes Personal Performance Motivation, Change, Communication, Professionalism

Establish Commitment (Sales Process)
#67 ID:612

Establish Commitment (Sales Process)

Discusses how to gain commitment from a client during a sales interaction.

Video Vignettes Personal Performance Sales & Service, Communication, Sales

Evaluating The Three-Dimensional Interview
#68 ID:349

Evaluating The Three-Dimensional Interview

Explanation of how to evaluate capability, commitment and culture fit in a three-dimensional interview

Video Vignettes Leadership Management, Change, Professionalism

Everyone Does It
#69 ID:851

Everyone Does It

Copyright infringement is illegal. This vignette shows how an innocent phrase "Everybody Does It," can lead to big consequences.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance

Exactly Who We Want...
#70 ID:813

Exactly Who We Want...

This vignette provides a good example of discriminating against certain genders and nationalities during the hiring process.

Video Vignettes Ethics & Compliance Discrimination, Harassment Prevention, Professionalism, Respect

Follow a Verbal or Non-Verbal Lead (Interviewing Tips)
#71 ID:439

Follow a Verbal or Non-Verbal Lead (Interviewing Tips)

Explanation of the probing strategy of following a verbal or non-verbal lead.

Video Vignettes Leadership Interviewing, Communication, Leadership, Professionalism

Gina's Fan (Employees)
#72 ID:827

Gina's Fan (Employees)

Vignette shows co-worker sending email communications with sexually suggestive comments, requests, jokes, or internet links to sexually suggestive sites - creating a hostile work environment.

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention

Give Me Your Best (Employees)
#73 ID:825

Give Me Your Best (Employees)

Excellent example of a young man and his manager sharing jokes. Although, the behavior between the two wasn’t unwelcome it is inappropriate and a poor example of behavior from a manager.

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention

Good People, Bad Choices - Video Introduction
#74 ID:843

Good People, Bad Choices - Video Introduction

This vignette introduces the concept of ethics in the workplace. Defining ethics and ethical behavior.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance, Leadership

Good People, Bad Choices - Video Summary
#75 ID:853

Good People, Bad Choices - Video Summary

Summary vignette for the Good People, Bad Choice program. An ethical "to do" list of questions is presented.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance

Have a Plan, Work the Plan
#76 ID:367

Have a Plan, Work the Plan

Planning and organizing for results (increased productivity).

Video Vignettes Personal Performance Professionalism, Change, Motivation

He's Big... Really Big
#77 ID:127

He's Big... Really Big

How insensitive remarks about an overweight coworker can lead to the perception of harassment.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism, Abusive Conduct

I've Had It With This Place
#78 ID:51

I've Had It With This Place

When uncontrolled emotions and fits of temper turn disruptive and threatening. It’s our job to recognize warning signs and then tell someone in authority...before it’s too late.

Video Vignettes Ethics & Compliance Compliance, Communication, Harassment Prevention, Leadership, Professionalism

Involve Your Audience
#79 ID:222

Involve Your Audience

How to inspire and influence others to communicate effectively by involving them.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

It Takes a Team!
#80 ID:371

It Takes a Team!

Working with others to achieve results; making meetings effective

Video Vignettes Personal Performance Professionalism, Change, Interpersonal Skills

It'll Change Your Life
#81 ID:126

It'll Change Your Life

How imposing personal religious beliefs on an employee can lead to the perception of harassment.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism

It's Just a Card, Right?
#82 ID:714

It's Just a Card, Right?

This vignette covers union authorization card signing. There is set-up vignette (showing the actual conversation) and then a resolution vignette (showing how the manager works through the issue).

Video Vignettes Ethics & Compliance, Leadership Compliance, Management

It's the Only Way We'll Ever Get a Say
#83 ID:712

It's the Only Way We'll Ever Get a Say

Discussions with employees about unions and how workplace issues can be resolved with better communication.

Video Vignettes Ethics & Compliance Compliance, Management

It’s All Good
#84 ID:852

It’s All Good

A newly approved vendor sends an expensive gift to an employee. This vignette addresses the perceptions (and sometimes the reality) of accepting gifts.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance

Job Prerequisite? (Employees)
#85 ID:822

Job Prerequisite? (Employees)

Crossing personal boundaries with an employee puts everyone at risk – the manager, the employee, and the organization.

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention

Just the Right Place
#86 ID:811

Just the Right Place

This vignette shows an employee who felt he was targeted or assigned specific territories because of his race. The law prohibits organizations from assigning primarily minorities to predominantly minority establishments or geographic areas.

Video Vignettes Ethics & Compliance Discrimination, Professionalism, Respect, Racial Equity

Kung Foo
#87 ID:812

Kung Foo

This vignette demonstrates an employee harassing another employee with verbal slurs and offensive gestures that cross the line.

Video Vignettes Diversity, Equity, Inclusion & Respect Discrimination, Harassment Prevention, Professionalism

Lateral Moves? (Employees & Managers)
#88 ID:823

Lateral Moves? (Employees & Managers)

When an employee makes a claim of sexual harassment or participates in an investigation related to a sexual harassment claim, you must treat that employee with the utmost care.

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention

Legal Briefs™ Workplace Privacy: Obtaining Employee Consent
#89 ID:198

Legal Briefs™ Workplace Privacy: Obtaining Employee Consent

How to be sensitive to an employee's expectation of privacy; the obligation of a manager to inform employees about re-entry

Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism

Let Me Work My Magic (Employees)
#90 ID:824

Let Me Work My Magic (Employees)

Excellent example of why behaviors such as back rubs, pinching, patting, grabbing, stroking, rubbing, and caressing are forms of physical contact not appropriate in the workplace.

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention

Link to Solutions (Sales Process)
#91 ID:611

Link to Solutions (Sales Process)

Reviews how to best link a client's needs with solutions.

Video Vignettes Personal Performance Sales & Service, Communication, Sales

Listen Up!
#92 ID:352

Listen Up!

The importance of active listening. When we actively listen – our body language, gestures and behaviors let other know we are engaged.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Make My Day
#93 ID:290

Make My Day

Dealing with third-party harassment.

Video Vignettes Ethics & Compliance Harassment Prevention, Communication, Compliance, Interpersonal Skills, Professionalism

Making a Smooth Transition
#94 ID:431

Making a Smooth Transition

How to best transition from one topic to the next during a training session

Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism, Effective Training

Making Time for Your Employees
#95 ID:1880

Making Time for Your Employees

Every organization wants to keep its good employees. And employees who are productive, satisfied and valued in their jobs will generally stay put! How do you know if your employee is achieving those personal objectives? Again, take time. Time for getting his or her feedback.

Video Vignettes Leadership Management, Leadership, Retention Aid, Hiring & Recruiting, Assessing Performance

Mine to Take
#96 ID:850

Mine to Take

In this vignette, an employee puts a co-worker in a tough spot by faking illness in order to get non-requested time off for her dream vacation.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance

Narrow Your Focus
#97 ID:223

Narrow Your Focus

How narrowing the focus of communication can add clarity and immediacy.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Oh, Dear! (Managers)
#98 ID:1862

Oh, Dear! (Managers)

Practicing zero-tolerance for any posters, cartoons, drawings, calendars, pinups, and pictures of a sexual nature in your work environment is extremely important.

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention, Professionalism

Overcoming Communication Issues - Hotel/Hospitality Scene
#99 ID:948

Overcoming Communication Issues - Hotel/Hospitality Scene

As we all eventually find out, bad communication can lead to even worse problems. This video vignette demonstrates how to effectively deal with a non-listener - confronting the communication problem.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Preparation Pitfalls
#100 ID:429

Preparation Pitfalls

How lack of preparation can derail a training session

Video Vignettes Workplace Safety Communication, Interpersonal Skills, Leadership, Professionalism, Effective Training