Search Video Library for: Office & General

The Little People

When a leader uses demeaning language

Case Studies Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness

The Locker Room

Dealing with questions during a coworker's gender reassignment process

Case Studies Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness

The Lurker

When does behavior become harassing?

Case Studies Ethics & Compliance Harassment Prevention, Diversity Dynamics, Interpersonal Skills, Management, Professionalism

The Social Network

Dealing with employees accessing social media sites from work during "off-hours".

Case Studies Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism

The Three-Dimensional Interview Handbook (10 pack)

Bad hiring decisions cost time and money ...and a ton of frustration! That's why it's imperative that you select the best people for your job openings individuals who have the skills and talent to do each job ... AND A WHOLE LOT MORE! This book provides a proven,easy-to-follow process for evaluating candidates in terms of the three critical factors necessary for successful employment: capability, commitment and chemistry.

How-To Books Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Management

The Wedding

An openly gay coworker sharing his/her wedding plans at the office

Case Studies Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Professionalism, Respect / Respectfulness

Trouble at Home

Workplace privacy and performance

Case Studies Leadership Effective Leadership, Communication, Interpersonal Skills, Management, Professionalism

Twitter Jitters

Dealing with employees who disclose confidential information through social media

Case Studies Leadership Effective Leadership, Communication, Professionalism

Weighty Issues

Physical appearances and job requirements

Case Studies Personal Performance Professionalism, Compliance, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Respect / Respectfulness

What's Best for the Company

Dealing with sensitive and confidential issues while in the interviewing/hiring process.

Case Studies Personal Performance Professionalism, Compliance, Inclusion / Equity / Belonging, Interpersonal Skills, Respect / Respectfulness

What's the Harm?

Dealing with confidential information

Case Studies Ethics & Compliance Ethics & Integrity, Communication, Compliance, Interpersonal Skills

Work-Life Imbalance

Competing priorities and lack of time

Case Studies Leadership, Personal Performance Professionalism, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Respect / Respectfulness

Would You Like Any Dessert?

Reinforcing a policy with an employee who believes you are friends.

Case Studies Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism

Article: Breaking the Cycle

What problems are we trying to solve with the same old ineffective circular approach? We can usually figure this out. When a problem repeatedly rears its ugly head, our approach is likely a circular one.

Trainer Resource Personal Performance Change, Discussion Trigger, Effective Leadership, Management

Article: Everyone Needs a Coach

Your time is precious. You need customized, just-in-time solutions. This is one of the reasons corporate leaders are now working with executive coaches. The one-on-one personalized approach gives you what you need when you need it. Coaching can accommodate your busy schedule. And quite often people will tell an outsider what they won’t tell you.

Trainer Resource Personal Performance Effective Leadership, Communication, Management

Article: Finding Balance

Everyone I know struggles to balance their work and home lives. No, wait a minute. That’s not true. My retired friends seem to have it down pat. The rest of us juggle, patch, negotiate, apply a temporary fix here and there. This isn’t very satisfying. In short, we feel as if we’re not doing justice to our careers or to our families and friends.

Trainer Resource Personal Performance Employee Wellness, Discussion Trigger, Reducing Stress (Work & Life)

Article: Full Plate

The constant pressure to do more with less can lead to worker burnout. Burnout happens when requests for our time and energy exceed our capacity to comply.

Trainer Resource Leadership Management, Interpersonal Skills, Professionalism

Article: Generations Apart

A fun and interesting article about younger employees - from the perspective of a Baby Boomer. Honest thoughts and interesting stereotypes are discussed. Will some generation-based attributes still annoy us? Sure they will. Can we work through those problems? We can if we choose to do so.

Trainer Resource Diversity, Equity, Inclusion & Belonging Generational Challenges, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness

Article: Getting Creative

What inspires you to create? When I ask my clients and workshop attendees this question, I’m usually met with a pause, possibly accompanied by a blank stare and a tendency to search for something shiny to focus on. Most of us aren’t used to thinking about this question, and it makes us uncomfortable. We aren’t sure we really are creative.

Trainer Resource Personal Performance Motivation, Communication, Discussion Trigger

Article: Getting Enough Sleep

Some people wear their sleep deprivation like a badge of honor. If they sleep less, they think they’ll get more done. As long as they don’t keel over into their bowl of soup at lunch, they figure they’re doing pretty well. CNN has suggested sleep problems are reaching epidemic proportions, and the National Commission on Sleep Disorders puts the price tag at $150 billion dollars each year in higher stress and reduced productivity.

Trainer Resource Personal Performance Employee Resiliency, Reducing Stress (Work & Life)

Article: Goals and New Year’s Resolutions

What are your hopes and dreams for the New Year? Maybe you’re like a friend of mine whose resolution is that she won’t have any resolutions. I recommend this for those of you who think last year was akin to spending eternity atop a treadmill set on warp speed. Maybe you need a break from resolutions.

Trainer Resource Personal Performance Motivation, Communication, Goals and Goal Setting, Motivation

Article: Got Post-Holiday Stress? Try Laughing!

Are you congratulating yourself for having made it through another stress-filled holiday season? About the time you’re ready to take that much-deserved breath of fresh air, you go outside and realize the fresh air you’re breathing is generating stalactites under your nose.

Trainer Resource Personal Performance Reducing Stress (Work & Life), Employee Resiliency, Employee Wellness, Interpersonal Skills, Mental Wellness & Health

Article: Leading with Heart

What does it mean to lead with heart, and why is this important? We see signs all around of us of what happens when we fail to lead with heart. We end up fighting wars…we neglect those in need… we pollute our environment.

Trainer Resource Leadership Effective Leadership, Communication, Professionalism

Article: Mortgaging the Future

Goals are mostly a good thing, but what happens when personal or corporate goals mortgage the future for short-term gain? At what point do we recognize the folly and re-think our strategy?

Trainer Resource Leadership, Personal Performance Change, Discussion Trigger, Goals and Goal Setting, Effective Leadership

Article: Overcoming Worries and Fears

Our fears limit us. They hold us back. They keep us from living a positive, proactive life that embraces the good and decries that which needs to be changed. Fear-based decisions hurt us, and they hurt others who are affected by our decisions. The child who is never allowed to make decisions because we fear she’ll make the wrong decisions finally rebels and turns into the teenager from the black lagoon.

Trainer Resource Personal Performance Reducing Stress (Work & Life), Change, Discussion Trigger, Management, Training Support

Article: Overwhelmed? Compartmentalize!

When we catch ourselves elongating a mishap or problem, we can compartmentalize. Big word, but relatively easy concept. Think of your life as one that is filled with a series of rooms. One room might hold that CEO who badmouthed your brilliant work. Another might hold your career with the company.

Trainer Resource Leadership, Personal Performance Employee Wellness, Change, Discussion Trigger, Reducing Stress (Work & Life)

Article: Pay Attention

It is in our present moments, that we truly live. Each time we catch a pleasant scent or feel a cool spring breeze we are brought to the immediate. This gives us a chance to notice and appreciate that which surrounds us.

Trainer Resource Leadership, Personal Performance Personal Improvement, Discussion Trigger, Reducing Stress (Work & Life), Training Support

Article: Persevering When Times are Tough

It isn’t easy to experience loss, whether our loss is business-related, financial, or personal in nature. Most of us learned quite recently, for example, that the stock market giveth, and the stock market most definitely taketh away. Our response to a loss such as this can make or break us.

Trainer Resource Leadership, Personal Performance Reducing Stress (Work & Life), Change, Problem Resolution, Professionalism

Article: Productive Workload Management

It seems donkeys, though beasts of burden, have limits. Load one to excess, and it will be hard pressed to do your bidding. People who work for us are no different. Some can juggle hats, plates, balls, and flaming torches simultaneously. Even the most talented will drop it all if we add too much to the mix.

Trainer Resource Leadership, Personal Performance Reducing Stress (Work & Life), Discussion Trigger, Employee Resiliency, Effective Leadership, Management

Article: Promote Wisely

We often do this dumb thing in corporations. We want to recognize employees who do brilliant technical work, so we reward them with our plum management jobs. Sure, sometimes these people are brilliant managers, too. Far too often they end up cutting a destructive Tasmanian Devil-like swath through the organization as they spin their way up the corporate ladder.

Trainer Resource Leadership Successfully Leading Others, Management, Professionalism, Training Activities

Article: Stressed? Take a Break!

Ours is a complex, fast-paced world. We all know about the treadmill analogy. Some of us run pretty fast. The mind has a hard time catching up with the body. Some of us don’t so much identify with the treadmill as we do the Tasmanian Devil. Either way, we’re moving fast and we need a break.

Trainer Resource Leadership, Personal Performance Reducing Stress (Work & Life), Customer Service, Discussion Trigger, Employee Wellness, Mental Wellness & Health

Article: Supporting Consistent Ethics and Values in the Workplace

As business leaders, what do we truly value? Integrity? Innovation? Delighting our customers? Being an employer of choice? Or are some of these just platitudes that make our annual reports look pristine? Does our aversion to ideas advocating radical change suggest we are really a conservative company, even though our words tell everyone we value risk taking?

Trainer Resource Ethics & Compliance, Leadership Ethics & Integrity, Compliance, Management, Professionalism, Training Support

Article: Take Time to Laugh

We need to work harder to stay positive during some seasons than others. If we haven’t supported humor and laughter in our workplace before, now is the best time to start. There are many benefits. Humor reduces stress levels because it helps us calm the chemicals that zip through our bodies when we’re agitated. We all need the physical balancing laughter offers.

Trainer Resource Leadership, Personal Performance Reducing Stress (Work & Life), Change, Discussion Trigger, Employee Wellness, Energizer or Team Builder, Training Support

Article: Taking Charge of Your Health

Research suggests workplace-generated stress, not just your average garden variety stress caused by the kids, mind you, but workplace-generated stress links to heart disease. When pollsters ask people to rate their stress, nearly half say they are suffering symptoms of burnout.

Trainer Resource Leadership, Personal Performance Reducing Stress (Work & Life), Change, Employee Wellness, Energizer or Team Builder

Article: The Beauty of Reframing

This article looks at examples of reframing – of looking at an issue from a broader perspective that can help us move through life without feeling blindsided every time the unexpected happens. When we re-frame a difficult occurrence, we open our minds to positive outcomes and possibilities.

Trainer Resource Leadership, Personal Performance Change, Conflict Resolution, Employee Resiliency

Article: Victims in the Workplace

People who lead and manage others might consider the productivity and morale impact when others have to spend time around victims. Years ago a VP at a company I worked for fired someone who did exceptional work. I asked him why he let such a strong performer go. He said no matter how good the work, it didn’t balance out the individual’s destructive behavior on the rest of the staff.

Trainer Resource Leadership, Personal Performance Communication, Discussion Trigger, Interpersonal Skills, Motivation

Coaching to Support Success

When it comes to coaching, open-ended questions are usually the best questions. This simple tool lists open-ended questions you can ask to bring out the best in your employees.

Trainer Resource Leadership Coaching & Mentoring, Discussion Trigger, Interpersonal Skills, Effective Leadership, Management

Get a Good Night’s Sleep!

Getting enough sleep is essential to success. This short list of ideas preps readers on the importance of sleep. A simple regimen is given.

Trainer Resource Leadership, Personal Performance Employee Wellness, Discussion Trigger, Employee Resiliency, Reducing Stress (Work & Life)

Key Concept: EEO Review

Employment decisions such as hiring, promotion, work assignments, training, disciplinary actions, pay, awards, working conditions and performance appraisal are covered under the provisions of EEO. This article provides a good overview of the EEO and key terms in employment law.

Trainer Resource Diversity, Equity, Inclusion & Belonging, Leadership Compliance, Discrimination, Discussion Trigger, Inclusion / Equity / Belonging, Training Support

Key Concept: The Competitive Advantage of Diversity & Inclusion

There are many well-known advantages of having a diverse and inclusive workplace - the most common advantages are discussed in this easy-to-read article.

Trainer Resource Diversity, Equity, Inclusion & Belonging, Leadership Diversity Dynamics, Discussion Trigger, Inclusion / Equity / Belonging, Retention Aid, Training Support

Key Concept: Unconscious Bias Defined

The term "bias" may be used to describe both positive and negative mindsets towards individuals and groups. Many references to bias refer to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or their apparent membership in or identification with a particular group.

Trainer Resource Diversity, Equity, Inclusion & Belonging Unconscious / Hidden Bias, Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Retention Aid

Manager Obligations Under the FMLA

As a manager, your obligations in regard to the FMLA center primarily around four areas. This handout streamlines each obligation into easy-to-understand terminology.

Trainer Resource Ethics & Compliance, Leadership Compliance, Discussion Trigger, Management, Training Activities

Most Common Questions for Managers Regarding the FMLA

This supplemental handout covers the four most common questions managers struggle with in regard to staying compliant with the FMLA.

Trainer Resource Ethics & Compliance, Leadership Compliance, Discussion Trigger, Management, Training Support

Motivating Factors Handout

What Motivates You to do Your Best Work? This handout allows users to quickly rank the things that motivate them.

Trainer Resource Leadership, Personal Performance Motivation, Assessing Performance, Communication, Discussion Trigger, Teamwork

Navigating Change Self-Assessment

A simple self-assessment to trigger discussion around key change concepts.

Trainer Resource Personal Performance Change, Interpersonal Skills

Personal Action Plan

Surveys tell us that the more immediately a trainee uses the skills learned in a training session or training course, the more effective they will be at retaining the information and transforming it into new habits. Their commitment begins with a plan.

Trainer Resource Leadership, Personal Performance Personal Improvement, Retention Aid, Training Support

Perspective & Resiliency Checklist

The Perspective and Resiliency Checklist will help you identify ways you can create more deposits when life is difficult. It will tell you what you are already doing right (you are making deposits whether you realize it or not). It will also point out places where there is room for growth.

Trainer Resource Leadership, Personal Performance Employee Resiliency, Discussion Trigger, Employee Wellness, Reducing Stress (Work & Life)

Presentation and Meeting Involvement Tips

Tips and trick for making your next meeting or presentation a wild success! These tips are simple and easy to implement.

Trainer Resource Leadership, Personal Performance Meeting Preparation, Interpersonal Skills, Professionalism

Preventing Burnout During Times of Change

A great list of burnout symptoms and burnout prevention techniques.

Trainer Resource Leadership, Personal Performance Reducing Stress (Work & Life), Discussion Trigger, Employee Resiliency, Employee Wellness

Strategic Planning Primer

Our decisions and actions need a firm foundation. Think of it this way. If you are building a house, you know the foundation has to be secure. Otherwise, cracks form. Water comes in. The rest of the house can shift, suffer damage. This short strategic planning primer gives simple steps to starting a plan.

Trainer Resource Leadership Problem Resolution, Collaboration, Management

Supervisory Strength Assessment

A very useful tool for assessing the relevant skills of your supervisors. This toll can also be used as a self-assessment or 360 degree assessment. The tool can be customized per your workplace needs.

Trainer Resource Leadership Management, Assessment, Discussion Trigger, Effective Leadership

Supplemental Training Module: High-Performance Principles

A high performer in our organization is someone who comes into work every day and consistently exhibits: Integrity, Respect, Initiative, Confidence and Purpose. The bottom line for any individual in any organization is to deliver results. This supplemental/debrief training session will help your organization achieve results by developing the knowledge and skills of the greatest resource the organization has - your employees.

Trainer Resource Personal Performance Discussion Trigger, Assessment, Coaching & Mentoring, Personal Improvement

Training Evaluation and Assessment Forms

This package of downloadable forms makes assessing your next training session a breeze. There are over 10 ready-to-use forms including a pre-assessment, post-assessment, gap assessment and so many more!

Trainer Resource Leadership, Personal Performance Training Support, Evaluation, Training Activities

Transgender Employment Policy (Sample)

This sample transgender employment policy document gives you a jump start in creating a comprehensive respectful and inclusive policy. Note: This is an example and needs to be customized per your organizational policies.

Trainer Resource Diversity, Equity, Inclusion & Belonging Respect / Respectfulness, Compliance, Diversity Dynamics, Gender Identity, Inclusion / Equity / Belonging

Using Video Vignettes in Training - A Primer

Dramatic video vignettes allow the trainee to engage in the emotion of the training moment. Use the following list of sample questions as a starting point to create a set of relevant discussion questions for your particular application.

Trainer Resource Leadership Training Support

We Can Work It Out!

Article Summary: Conflict in the animal kingdom is usually handled in one of two ways. If some other animal invades his territory, the tiger or the grizzly bear will solve the problem with an attack. The interloping animal might even get eaten in the process. Your average bunny, on the other hand, will opt to run away.

Trainer Resource Personal Performance Conflict Resolution, Collaboration, Communication, Interpersonal Skills

What is a Generation?

Article Summary: A “generation” is defined as a group of people born and living about the same time. Within each generation, its members share values, behaviors and work ethics that have been shaped by the economic, social and political climates in which they come of age.

Trainer Resource Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Discussion Trigger, Generational Challenges, Inclusion / Equity / Belonging, Training Support

Work Tasks Priority List

A simple tool to help employees and even new managers/supervisors log their tasks in order to understand and work on time management.

Trainer Resource Leadership Time Management, Culture Commitment, Discussion Trigger, Management

Personal Conduct to Minimize Violence

An easy-to-use checklist of DOs and DON'Ts when it comes to interactions with potentially violent actions. Follow these suggestions in your daily interactions with people to de-escalate potentially violent situations.

Tools & Take Aways Ethics & Compliance, Workplace Safety Workplace Violence Prevention, Compliance, Conflict Resolution, Discussion Trigger

Using Video Vignettes in Training

By design, video vignettes (also known as video clips or video scenarios) can be used to support a variety of training needs. Use the following list of sample questions as a starting point to create a set of relevant discussion questions for your particular application.

Tools & Take Aways Personal Performance Training Support, Effective Training, Learning Reinforcement, Training Activities, Training Ideas

Whale Done! Lapel Pins (10 pack)

Great as a training take away or reinforcement of the Whale Done! This 1-inch Whale Done! lapel pin is hand-crafted in brass, filled with the authentic black and white colors of the killer whale, and finished with our Whale Done! logo in gold. Packaged in sets of 10 lapel pins.

Tools & Take Aways Leadership Effective Leadership, Communication, Interpersonal Skills, Effective Leadership, Professionalism, Sales & Service

Service from the Heart

An engaging video that shares the powerful truths about the positive difference from-the-heart service can make for everyone who does business with your organization.

Meeting Openers Personal Performance Customer Service, Change, Motivation, Professionalism

SMART-START™ Attitude: It's All in How You Look at It

A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about attitude and the effects it has on relationships and companies.

Meeting Openers Leadership, Personal Performance Professionalism, Change, Collaboration, Communication, Interpersonal Skills, Motivation

SMART-START™ Change: Responding Better Together

Looking for a smart way to launch a meeting? Start to build a culture? Using music, animated text and graphics, this thought-provoking video will instruct, inspire and definitely stimulate discussion about organizational change in the workplace while maintaining a productive and respectful culture.

Meeting Openers Leadership, Personal Performance Change, Communication, Effective Leadership, Motivation, Professionalism

SMART-START™ Coaching: It Takes Work!

This brief, high-impact video uses inspirational quotes and thought-provoking statements, wrapped around music, visual images and graphics to enlighten your audience about coaching others.

Meeting Openers Leadership Effective Leadership, Change, Communication, Interpersonal Skills, Management, Professionalism, Sales & Service

SMART-START™ Conflict: Resolving Conflict

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about conflict resolution.

Meeting Openers Leadership, Personal Performance Interpersonal Skills, Communication, Professionalism

SMART-START™ Customer Service: Think Like a Customer

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about customer service.

Meeting Openers Personal Performance Customer Service, Communication, Interpersonal Skills, Professionalism

SMART-START™ Employment Law: The Manager and The Law

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about workplace legal issues.

Meeting Openers Ethics & Compliance, Leadership Compliance, Ethics & Integrity, Harassment Prevention, Management

SMART-START™ Harassment & Discrimination: It's More Than You May Think

A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about harassment and discrimination in the workplace.

Meeting Openers Ethics & Compliance Harassment Prevention, Compliance, Discrimination, Management

SMART-START™ Integrity: The Way We Do Business

Looking for a smart way to kick off a training session? Launch a meeting? Start to build a culture? In just four minutes, using music, animated text and graphics, this thought-provoking video will instruct, inspire and definitely stimulate discussion about promoting ethical conduct and compliance in the workplace.

Meeting Openers Ethics & Compliance Ethics & Integrity, Compliance, Discussion Trigger, Effective Leadership, Management, Professionalism

SMART-START™ Interviewing: Hire the Right Person

A thought-provoking video that uses music, text and graphics to reinforce why hiring the right person for job is an interviewer's most important responsibility.

Meeting Openers Leadership Hiring & Recruiting, Change, Effective (& Legal) Interviewing

SMART-START™ Leadership: The Myth & The Reality

A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about leadership principles and concepts.

Meeting Openers Leadership Effective Leadership, Change, Management, Motivation, Professionalism

SMART-START™ Motivation

Looking for a smart way to kick off a training session? Launch a meeting? In just four minutes, using music, animated text and graphics, this thought-provoking video will instruct, inspire and definitely stimulate discussion about motivation and setting and achieving goals.

Meeting Openers Leadership, Personal Performance Motivation, Change, Effective Leadership, Professionalism

SMART-START™ New Supervisor: So, Now You're the Boss

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion for new managers and supervisors.

Meeting Openers Leadership Effective Leadership, Change, Interpersonal Skills, Effective Leadership

SMART-START™ Performance Appraisal: What It's Really All About

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about the importance of performance appraisals.

Meeting Openers Leadership, Personal Performance Assessing Performance, Effective Leadership

SMART-START™ Presentations: What IS a Presentation?

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about communicating with impact.

Meeting Openers Personal Performance Communication, Effective Leadership, Management, Motivation, Professionalism

SMART-START™ Problem Solving: What's Your Problem?

A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about solving problems with one another.

Meeting Openers Personal Performance Interpersonal Skills, Communication, Professionalism

SMART-START™ Respect: It Just Takes a Little Respect

A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about respect and inclusion in the workplace.

Meeting Openers Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Interpersonal Skills, Effective Leadership, Professionalism

SMART-START™ Retaliation: The Retaliation-Free Workplace

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about preventing retaliation in the workplace and maintaining a culture of compliance.

Meeting Openers Ethics & Compliance Retaliation / Reprisal, Compliance, Ethics & Integrity, Harassment Prevention, Management

SMART-START™ Sales Truths

A clear-cut video that uses music,text and graphics to energize a group and share the fundamental truths of successful selling.

Meeting Openers Personal Performance Sales & Service, Communication, Professionalism

SMART-START™ Sexual Harassment: It's Everyone's Responsibility

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about protecting your employees and organization from sexual harassment.

Meeting Openers Ethics & Compliance Harassment Prevention, Compliance, Management

SMART-START™ Taking Care of Your Own Future

A powerful short video with imagery and music to provoke a discussion about what it takes to get your career rolling. Stimulate discussion about what it really takes to succeed in a career.

Meeting Openers Personal Performance Professionalism, Communication, Interpersonal Skills, Effective Leadership, Motivation

SMART-START™ What Is Diversity?

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about the many types of diversity we encounter every day.

Meeting Openers Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Compliance, Interpersonal Skills, Effective Leadership, Management, Professionalism

SMART-START™ Workplace Violence: Before It's Too Late

A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about workplace violence and all its forms.

Meeting Openers Ethics & Compliance, Workplace Safety Workplace Violence Prevention, Abusive Conduct / Bullying, Compliance, Management, Workplace Safety & Awareness

SMART-START™ Business Ethics: Integrity at Work

Looking for a smart way to kick off a training session? Launch a meeting? Start to build a culture? In just four minutes, using music, animated text and graphics, this thought-provoking video will instruct, inspire and definitely stimulate discussion about business ethics within your organization.

Meeting Openers Ethics & Compliance Ethics & Integrity, Compliance, Discussion Trigger, Interpersonal Skills, Effective Leadership, Professionalism

A.C.T. with Integrity™: Real Situations for Discussion

Your organization operates at a fast pace—which means ethical choices have to be made quickly by employees, team members, managers and others... every day. And every time they make a choice, they hold the future well-being of your organization in their hands. A.C.T. with Integrity™ is a proven tool and model for helping people learn how to “do the right thing, for the right reasons, in the right way.”

Off-The-Shelf Video Program (ILT) Ethics & Compliance Ethics & Integrity, Communication, Compliance, Interpersonal Skills, Effective Leadership, Onboarding, Professionalism

More Than a Gut Feeling™ IV

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World-Wide Best-Seller! Interviewers are more apt to select the best person for the job when they use this Behavior-Based Interviewing (BBI) strategy developed by Paul C. Green, PhD. More Than a Gut Feeling provides practical, easy to use instruction that helps organizations significantly enhance recruiting and hiring efforts, improve employee retention and equip managers (and others) with proven behavioral interviewing skills.

Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management

Peer Today, Boss Tomorrow™: Action Steps for Success

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World-Wide Best Seller! Making the leap from peer to boss is never easy. In addition to dramatic change, new managers frequently struggle to balance their old coworker relationships with their new management responsibilities. Designed to help participants make a successful transition from “coworker” to “manager” or “supervisor,” Peer Today, Boss Tomorrow presents four proven strategies that will help new supervisors navigate changing relationships and prepare for the most difficult situations they’re likely to encounter as they assume their new role.

Off-The-Shelf Video Program (ILT) Leadership Successfully Leading Others, Communication, Interpersonal Skills, Effective Leadership, New Supervisor, Professionalism

FOSA™ Documenting Discipline

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A 2023 Telly Award Winner! What do you do with employees who are not living up to expectations? Do you fire them on the spot? Do you give them another chance? How many chances do you give them before you terminate them? These questions and many more are being asked every day by supervisors and managers. This powerful program answers many questions supervisors have about handling performance problems with their employees and documenting the progressive discipline process.

Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Coaching & Mentoring, Employee Documentation, Successfully Leading Others, Problem Resolution

It's the Law™ - Program Introduction

Explains the responsibility of managers to know the law and how it applies in their workplace

Video Introduction Ethics & Compliance, Leadership Management, Compliance, Ethics & Integrity, Harassment Prevention, Effective Leadership, Management, New Supervisor

It's the Law™ - Program Conclusion

Summarizes the basic guidelines managers can use to avoid costly lawsuits and keep their organizations out of court.

Video Summary Ethics & Compliance, Leadership Management, Communication, Compliance, Diversity Dynamics, Harassment Prevention, Interpersonal Skills, Professionalism

Inclusion 101™ Optimizing Our Diversity Potential

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Everyone wants to feel they’ve been heard and taken seriously about what’s important to them, right? That’s one way to describe inclusion. Inclusion is the feeling that we’re part of a team or organization. That we’re respected. Inclusion is a tool… a strategy or an approach. It exists when we create a culture that makes a space for everybody to be present and to participate and contribute – feeling valued.

Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Inclusion / Equity / Belonging, Workplace Civility

Diversity 201™ Equity and Inclusion in Action

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We all know the importance of diversity. In order to leverage your organization’s diversity, you must create an environment where all voices can be heard and valued. That’s the basis of equity and inclusion… and it’s everyone’s responsibility. Difficult diversity dynamics will happen… but you can make your workplace more caring, engaging, and respectful when you put equity and inclusion in action!

Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Inclusion / Equity / Belonging, Workplace Civility

It's the Law™: The Legal Side of Management

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Managers today are expected to do more than just supervise daily work activity. They are also legally obligated to understand and enforce company employment policies and procedures to reduce the chance of discrimination and lawsuits. It's the Law™ uses a variety of workplace scenarios to illustrate that taking critical precautions and having a clear understanding of the law will minimize employment discrimination and maximize equal employment opportunity.

Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Compliance, Communication, Discrimination, Harassment Prevention, Hiring & Recruiting, Management, Professionalism

Let's T.A.L.K.™ Navigating Difficult Workplace Discussions

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Tackling difficult conversations is hard for just about everyone… especially when it comes to the trickier workplace issues that seem to pop up when you least expect it. Let's T.A.L.K.™ Navigating Difficult Workplace Discussions is designed to assist managers and supervisors in dealing with difficult workplace situations. The program provides several difficult scenarios that managers may face when dealing with employees and each scenario utilizes an easy-to- use, four-step process for working through the employee situation.

Off-The-Shelf Video Program (ILT) Leadership Effective Leadership, Communication & Influencing, Conflict Resolution, Successfully Leading Others, Management, Professionalism

Legal and Illegal Pre-Employment Questions Slide Rule (10-pk)

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Completely Updated! This easy-to-use slide-rule is a powerful tool that will help ensure your interviewing questions are on target and compliant. It gives your interviewers clear guidelines as to what type of questions are legal or may be considered illegal in an interview with a candidate. This is a great takeaway from training and a useful reference tool. It includes suggestions on interview question areas such as; race, religion, family, age, citizenship, experience, travel and more. Quantity discounts available. Call 800-300-8880 for details and large quantity ordering.

Tools & Take Aways Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Effective Leadership

Avoiding the Scam! Understanding Your Role in Cybersecurity™

Cybersecurity is serious business. Millions of dollars are lost each day to cyber crime. Sometimes you hear about it in the news… most of the time you don’t. The four dramatic situations (and information) presented in Avoiding the Scam! tackle the most common gap companies often face in the war against cyber-attacks... the human factor.

Off-The-Shelf Video Program (ILT) Ethics & Compliance, Personal Performance Cybersecurity, Learning Reinforcement, Workplace Safety & Awareness

Being F.A.I.R.™ Understanding The Power of Cultural Competence

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An impactful diversity awareness program designed to help employees understand what diversity really is and when it matters most in the workplace. This program introduces the F.A.I.R.™ Approach as a practical way to improve an organization’s cultural competency. The approach can be used as a tool to build more positive, productive relationships at work that will help employees make better decisions that impact the overall productivity of the organization.

Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Respect / Respectfulness

No Problem! Serving Others with Respect™

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These days, when most people pick up the phone or walk into an office or a store, they pretty much expect the service they're going to get is indifferent at best, and most of the time is going to be plain awful. It doesn't have to be that way! The truth is... we all make the difference in how a customer feels about our organization; not a policy, not a manager... It's us. Period. If you can help move a customer issue or complaint to a “no problem", then you're going to feel great about doing what you do. And, your customers are going to go away feeling like you treated them right.

Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Customer Service, Communication, Onboarding, Sales & Service

Diversity 201™ - Look, I’m Color Blind!

Many people see being “color blind” as a solution to racial bias. But it can keep us from seeing what’s happening right in front of us. Our society as well as the workplace is not color blind. It never has been. Points of identity, like gender, sexual orientation, race, ethnic background or age… all matter to people. To say that you don’t see them is denying the existence of something that has a significant impact on our relationships.

Video Vignettes Diversity, Equity, Inclusion & Belonging Unconscious / Hidden Bias, Inclusion / Equity / Belonging, Workplace Civility