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Results for Suggested Industry Usage: Healthcare

Peer Today, Boss Tomorrow™: Accept Your New Role

This video scenario presents a realistic scenario for getting to the basics of new leaders - supervisors/managers. It shows a misunderstanding between a new supervisor and a subordinate employee - and how to effectively address issues that pop up in an effective and respectful way.

Video Vignettes Leadership Leading, Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor

Peer Today, Boss Tomorrow™: Communicate

This video provides an example on how to properly and appropriately communicate sensitive information (like layoffs or organizational changes) that impact a work team.

Video Vignettes Leadership Leading, Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor

Peer Today, Boss Tomorrow™: Set Clear Boundaries

This video provides a powerful example of how new managers/supervisors can learn to effectively dismiss rumors and communicating a no favoritism policy - easing fears and issues across your team or group. Learning to set clear boundaries for staff and employees is key to a new leader's transition.

Video Vignettes Leadership Leading, Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor

Peer Today, Boss Tomorrow™: Take Action

This video provides a powerful example of how new managers/supervisors can earn credibility by admitting past mistakes and reviews four strategies to effectively make the transition from peer to boss.

Video Vignettes Leadership Leading, Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor

TrainingBytes® Microaggressions & Everyday Interactions™

Sometimes people don’t recognize when and how racial bias is expressed in our society and in day-to-day workplace interactions. Microaggressions tend to be the everyday, subtle interactions or behaviors that communicate some sort of bias toward another person or group. They can be intentional or unintentional and sometimes even well-meaning.

TrainingBytes® Diversity, Equity, Inclusion & Respect Micro-Inequities/Micro-Aggressions, Unconscious / Hidden Bias, Racial Equity

ENOUGH!™ The Consequences of Sexual Harassment

ENOUGH!™ is a completely new approach to sexual harassment training. This video program is strategically designed in two-parts to deeply engage each learner, creating empathy – with a realistic view of workplace harassment and the fallout associated with a non-compliant culture. ENOUGH! uses a dramatic story line and character interviews to help participants become more aware of the consequences due to the issues surrounding sexual harassment and to help them identify what they should do if they experience or witness sexual harassment.

Off-The-Shelf Video Program (ILT) Ethics & Compliance Sexual Harassment, Compliance, Harassment Prevention, Professionalism, Abusive Conduct

TrainingBytes® Stressed Out? Tips to Get Relief

Stress is the body's reaction to any change that requires an adjustment or response. The body reacts to these changes with physical, mental, and emotional responses. In simple terms, stress occurs when something is impacting us… mostly based on the fear of the unknown. Stress is a part of life – both at work and at home. Tackling it head-on is the best way to overcome the negative results of stress!

TrainingBytes® Personal Performance Reducing Stress (Work & Life), Employee Wellness, Mental Wellness & Health

More Than a Gut Feeling™ IV

World-Wide Best-Seller! Interviewers are more apt to select the best person for the job when they use this Behavior-Based Interviewing (BBI) strategy developed by Paul C. Green, PhD. Now in its 4th edition, More Than a Gut Feeling provides practical, easy to use instruction that helps organizations significantly enhance recruiting and hiring efforts, improve employee retention and equip managers (and others) with proven behavioral interviewing skills.

Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Management, Leading, Interviewing

Diversity 101™ Don't Know What You Got

Biases are real and we all have ‘em. Our biases describe both positive and negative mindsets towards individuals and groups. There a lot to such a little word. Bias refers to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or group they belong to.

Video Vignettes Diversity, Equity, Inclusion & Respect Unconscious / Hidden Bias, Communication, Diversity Dynamics, Interpersonal Skills, Inclusion & Equity, Respect

Diversity 101™ The "PC" Police are Here

We’ve probably all heard expressions that seem harmless. But the truth is their effects can be very destructive. And when we have to let a co-worker - maybe someone we've worked with for years - know that he or she has said something that's causing a lot of friction - it can be a real challenge because it's easy to fall into sarcasm.

Video Vignettes Diversity, Equity, Inclusion & Respect Inclusion & Equity, Diversity Dynamics, Professionalism, Respect, Unconscious / Hidden Bias, Workplace Civility

Diversity 101™ Spreading Rumors

Spreading false information or accusations concerning employees may be a violation of organization policy. Employees that engage in this type of behavior could have a disruptive effect on relationships at work and it could be seen as contributing to possible harassment or a hostile work environment.

Video Vignettes Diversity, Equity, Inclusion & Respect Inclusion & Equity, Diversity Dynamics, Professionalism, Respect, Workplace Civility

Diversity 101™ That Wasn't Funny

Sometimes we may think it is okay to tell jokes about our own group or about other groups when we think no one will be offended. The problem is some jokes may cross the line between what’s okay and what may be a violation of a policy or work rule. Even if you are on a break...

Video Vignettes Diversity, Equity, Inclusion & Respect Inclusion & Equity, Diversity Dynamics, Professionalism, Respect, Unconscious / Hidden Bias, Workplace Civility

Diversity 101™ What Did She Say?

One of the things bilingual employees often wrestle with is when is it okay to speak another language with people who share it when we’re around people who don’t. The key is to be as inclusive as possible.

Video Vignettes Diversity, Equity, Inclusion & Respect Inclusion & Equity, Compliance, Diversity Dynamics, Inclusion & Equity, Respect, Unconscious / Hidden Bias, Workplace Civility

Mentoring 201™ - The Next Steps for Success

A mentor is one of any organization’s greatest resources. Having a committed mentor is a key factor to improving employee engagement - and we know that good engagement means employees will stay longer and their contributions increase. Mentoring 201 takes a closer look at some key elements of the mentor/mentee relationship that includes: planning for a successful discussion, setting goals, identifying career paths and establishing development needs.

Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Coaching & Mentoring, Change, Interpersonal Skills, Leadership, Professionalism, Collaboration

Implicit (Hidden) Bias Infographic

Addressing implicit bias takes time and considerable effort. It’s about making a more conscious choice about how you show up in the world. It’s about getting comfortable with being…well, uncomfortable. And it is vital to creating a sustainable shift in the workplace, to improve effectiveness, innovation and profitability. Need a simple, visual way to understand and trigger discussions around implicit bias? This is just the tool for you!

Discussion Generators Diversity, Equity, Inclusion & Respect Unconscious / Hidden Bias, Diversity Dynamics, Inclusion & Equity

TrainingBytes® Look Who Checked In...™

Patients in gender transition are dealing with emotions, questions, stares and even discrimination. The bottom line message of this short video is simple: Everyone must be treated with respect. It doesn’t matter if you are a patient, co-worker or vendor, we all deserve to be heard and treated fairly…and…sometimes we need to speak up to make that happen!

TrainingBytes® Diversity, Equity, Inclusion & Respect Inclusion & Equity, Diversity Dynamics, Respect, Gender Identity, Active Bystander / Ally

Mentoring 101™ - The Basics

When you’re a mentor, you’re really like a coach… someone who can speak from experience… a resource that can give insight, even tips - that will help someone else be successful at what they’re doing. Some organizations have official mentors while others have an informal approach to mentoring. No matter how it happens, as a mentor, you’re filling a vital role to the on-going success of your organization.

Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Coaching & Mentoring, Change, Interpersonal Skills, Leadership, Professionalism, Collaboration

My Story™ (Racism is Real)

My Story™ (Racism is Real)

This powerful program helps start the difficult (but needed) conversations around recognizing the existence of racism and its impact on relationships. My Story™ provides learners with practical thought and discussion around recognizing and responding to the deep diversity and inclusion dynamics that are often grounded in racial and cultural differences.

Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Respect Diversity Dynamics, Inclusion & Equity, Discrimination, Racial Equity

Say Hello to Kelly

Showing respect for your lesbian coworker. Ideally, organizational policies will give you some guidance on how to address sexual orientation questions and issues - from a compliance standpoint. But beyond that, there are team morale and productivity issues that need to be addressed when and if this type of situation arises.

Video Vignettes Diversity, Equity, Inclusion & Respect Diversity Dynamics, Leadership, Management, Professionalism, Respect, Culture Commitment

It's Just an Expression

This video vignette clearly demonstrates the impact of offensive figures of speech on workplace relationships.

Video Vignettes Diversity, Equity, Inclusion & Respect Diversity Dynamics, Harassment Prevention, Professionalism, Inclusion & Equity, Respect

Johnny the Bagger® A True Story of Customer Service™

Remastered in 2019! Inspire your workforce to deliver service from the heart. Based on the work of noted author and speaker, Barbara Glanz, this inspiring, best-selling program features the true story of "Johnny," a young man who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

Off-The-Shelf Video Program (ILT) Personal Performance Customer Service, Communication, Motivation, Interpersonal Skills

Conflict 101™

Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home. Unfortunately, most of us don't have the tools to resolve conflict in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Conflict 101™ is a new micro-learning program packed with conflict resolution tips and tools.

Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

I'm Color Blind (Original Version)

This vignette presents the concept of feedback within a diversity context. Also covered is the necessity to recognize hidden/unconscious bias.

Video Vignettes Diversity, Equity, Inclusion & Respect Unconscious / Hidden Bias, Diversity Dynamics, Leadership, Management, Inclusion & Equity, Respect

White Guys Need Not Apply (Original Version)

Inclusion is for everybody! We've paid a lot of attention to overcoming the past exclusion of women and minorities in the workplace - in terms of their roles and how they should be treated. But we don't give a lot of thought as to how those changes have affected white men. Organizations today must carry out efforts to increase their race, gender, and diversity in ways that don't exclude or unfairly disadvantage any group.

Video Vignettes Diversity, Equity, Inclusion & Respect Diversity Dynamics, Communication, Management, Professionalism, Inclusion & Equity, Respect

Integrity Is...™

Simply put, integrity is doing the right thing, for the right reasons, in the right way. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about business ethics within your organization.

Discussion Generators Ethics & Compliance Ethics & Integrity, Compliance, Interpersonal Skills, Leadership, Professionalism, Discussion Trigger, Learning Reinforcement

Office Politics Is...™

Have you ever been blind-sided… ambushed… or side-swiped by somebody at work? Being the target of office politics is never fun. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion the on the ups and downs of office politics within an organization.

Discussion Generators Personal Performance Professionalism, Discussion Trigger, Team Builder or Retention Aid, Learning Reinforcement

Respect Is...™

Being respectful towards others is something we all need...and deserve. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of a respectful workplace.

Discussion Generators Diversity, Equity, Inclusion & Respect Respect, Diversity Dynamics, Inclusion & Equity, Workplace Civility, Learning Reinforcement

Transition to Boss Is...™

Stimulate discussion about new managers/supervisors accepting their new role, establishing clear boundaries, communicating and taking action. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about new supervisors within your organization.

Discussion Generators Leadership, Personal Performance Leadership, Interpersonal Skills, Management, Professionalism, Learning Reinforcement

Workplace Violence Is...™

Violence affects ALL of us. We must recognize the warning signs and then speak up. Most violence is less obvious than someone walking in with a gun. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about workplace violence and all its forms.

Discussion Generators Ethics & Compliance Workplace Violence Prevention, Compliance, Management, Workplace Safety & Awareness, Abusive Conduct, Learning Reinforcement

Discussion Card: PREVAIL!® (3-OUT Response Model)

These durable, easy-to-use cards reinforce the PREVAIL!® Response Model (LOCK OUT | GET OUT | TAKE OUT) along with a 30 second "OUT" assessment. These conversation-starting cards can be distributed for a reminder or conversation starter or even a post-training reminder. This card is intended to reinforce active shooter/intruder response training.

Discussion Cards Ethics & Compliance Armed Intruder / Active Shooter, Compliance, Discussion Trigger, Workplace Violence Prevention, Learning Reinforcement

TrainingBytes® Unconscious Bias in Action

TrainingBytes® Unconscious Bias in Action

We don’t like to think of ourselves as having biases toward others. The fact is many of these biases exist in our society and in our memory and are sometimes expressed unknowingly. By being self-aware and willing to engage with others when bias is unintentionally implied or expressed, we can better resolve problems and promote more effective working relationships.

TrainingBytes® Diversity, Equity, Inclusion & Respect Unconscious / Hidden Bias, Diversity Dynamics, Inclusion & Equity

TrainingBytes® Diversity Basics

Need a quick primer on the power and impact of workplace diversity? This short video provides a great overview of the basics of diversity and cultural competence. Diversity just shows up. It walks in your door through the hiring process… who's out there in the applicant pool… that's what’s available for you to hire. Whether your a manager, supervisor, team leader or even executive, this quick diversity resource provides key insight into the power of diversity!

TrainingBytes® Diversity, Equity, Inclusion & Respect Diversity Dynamics, Inclusion & Equity, Unconscious / Hidden Bias, Cultural Competency & Sensitivity

Discussion Card: Avoiding the Scam! Knowing Your Role in Cybersecurity™

Discussion Card: Avoiding the Scam! Knowing Your Role in Cybersecurity™

When it comes to cybersecurity, you're only as secure as your employee's knowledge and actions. These easy-to-use cards provide a simple model (S.C.A.M.) along with thought-provoking questions on the importance of understanding and following cybersecurity policies and procedures. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Ethics & Compliance, Personal Performance Cybersecurity, Learning Reinforcement

Legal Briefs™ Substance Abuse: Creating & Maintaining a Drug-Free Workplace

Legal Briefs™ Substance Abuse: Creating & Maintaining a Drug-Free Workplace

You suspect an employee is “under the influence” while on the job. How do you deal with the situation without putting the organization at risk of a costly lawsuit? This program helps managers deal with the tough problems involving substance abuse in the workplace. Help your managers legally maintain a safe, drug-free work environment onsite and off.

Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Substance Abuse, Compliance, Management, Professionalism

Look! I Am Color Blind

Look! I Am Color Blind

Encouraging respect for ourselves and others does not mean failing to recognize race or other differences when they affect our understanding of a situation, our impact on others or our relationships. No matter how you may feel as an individual, color and race consciousness exist in our society and is the lived experience of many people. This video also acknowledges the importance of identity… which is how we see ourselves and how others see us.

Video Vignettes Diversity, Equity, Inclusion & Respect Inclusion & Equity, Diversity Dynamics, Unconscious / Hidden Bias, Micro-Inequities/Micro-Aggressions, Racial Equity

TrainingBytes® No Way Not Me!

TrainingBytes® No Way Not Me!

Simply not harassing women is not enough. Men must commit to mentoring women. Organizations must commit to mentoring women. Now more than ever, we need men to support women in the workplace... not avoid them. When women have the same opportunities to succeed and lead as men, it spurs innovation... and enables equity and a stronger sense of belonging.

TrainingBytes® Ethics & Compliance Coaching & Mentoring, Professionalism, Inclusion & Equity, Leading, Discrimination, Workplace Civility, Gender Equity

Are You Saying This is a Race Issue?

Are You Saying This is a Race Issue?

Being an outsider can happen to any of us at any time. It can happen based on occupation, tenure, age, gender… the list goes on and on. When there are race or cultural differences the points of connection may not be easy, reactions may be more intense, and misunderstandings are more likely to occur. Inclusion is all about intentional acts that build connections and strengthen relationships.

Video Vignettes Diversity, Equity, Inclusion & Respect Diversity Dynamics, Inclusion & Equity, Cultural Competency & Sensitivity, Racial Equity

Go Back to Where I Came From!

Go Back to Where I Came From!

When employees are subjected to slurs and other negative behaviors based on legally protected status—like race, national origin, religion, age, disability and gender among others—the organization has an obligation to prevent and protect their employees from these types of behaviors, including behaviors on the part of non-employees, such as customers.

Video Vignettes Diversity, Equity, Inclusion & Respect Diversity Dynamics, Harassment Prevention, Inclusion & Equity, Micro-Inequities/Micro-Aggressions, Racial Equity

She’s Young... And a Girl!

She’s Young... And a Girl!

Diversity, equity and inclusion are about encouraging and listening to ALL voices. When ideas are dismissed or discouraged, or when there are negative consequences for speaking up, we miss opportunities for innovation and problem solving. Beating tough diversity dynamics at work means creating an environment where all voices can be hard and valued. This is everyone’s responsibility.

Video Vignettes Diversity, Equity, Inclusion & Respect Inclusion & Equity, Diversity Dynamics, Unconscious / Hidden Bias, Micro-Inequities/Micro-Aggressions, Racial Equity

Just Relax...

Just Relax...

Third-party sexual harassment occurs when someone outside of the employer's organization harasses an employee in or outside the workplace. Such third parties may include customers, vendors, consultants, or anyone that the employer has a business relationship with. This video also highlights the active bystander/ally concept.

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention, Professionalism, Abusive Conduct, Workplace Civility, Active Bystander / Ally

Scratch My Back...

Scratch My Back...

Quid pro quo sexual harassment occurs when an employee's supervisor, manager, or someone else in authority offers or suggests that an employee will be given something, such as a raise or promotion, in exchange for some sort of sexual favor. This also includes refusing someone a promotion.

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention, Interpersonal Skills, Professionalism, Abusive Conduct, Workplace Civility

The Best Side...

The Best Side...

Sexual harassment can take place anywhere. Any gender can unlawfully harass another other gender. Women can harass men, women, and transgender people; men can harass women, men, and transgender people; and transgender people can harass men, women, and transgender people.

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention, Interpersonal Skills, Professionalism, Abusive Conduct, Workplace Civility

Now That's a Masterpiece...

Now That's a Masterpiece...

What do you do when a co-worker (or employee) takes compromising pictures of fellow worker and decides to post them on social media? Are you prepared for the fallout? Understanding how this behavior could be the basis of disciplinary action and even a hostile environment sexual harassment lawsuit.

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention, Interpersonal Skills, Professionalism, Abusive Conduct, Workplace Civility

TrainingBytes® I'm The Only One...™

TrainingBytes® I'm The Only One...™

Great teamwork starts with people feeling they are important… and that their experience, skills and ideas matter! However, when someone is an “Only One" it can be harder for them to feel like they are part of the group... feel like they are included! Are you an ‘only one’ on your team?

TrainingBytes® Diversity, Equity, Inclusion & Respect Inclusion & Equity, Diversity Dynamics, Respect, Onboarding, Cultural Competency & Sensitivity

While You're Down There...

While You're Down There...

When a co-worker is constantly making sexual jokes and innuendos, then the inappropriate behavior is pervasive. If not addressed, the perpetrator (and the organization) could face charges of hostile work environment sexual harassment.

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention, Professionalism, Abusive Conduct, Workplace Civility

Legal Briefs™ Recruiting and Hiring: A Manager’s Guide to Staying Out of Court

Legal Briefs™ Recruiting and Hiring: A Manager’s Guide to Staying Out of Court

Finding the right people is challenging enough without the added legal burden. Equip your managers with the skills they need to avoid typical legal pitfalls in recruiting and hiring. This program addresses the most common stumbling blocks managers face, including job descriptions, job advertising, interviewing and equal opportunity concerns.

Off-The-Shelf Video Program (ILT) Ethics & Compliance Compliance, Management, Hiring & Recruiting

Social Media at its Worst...

Social Media at its Worst...

Social media is a powerful communication tool. Employees can (and do) post things that are best left unseen in the workplace. But what if co-workers begin viewing and discussing another employee's posts in the workplace? Inappropriate, unprofessional or illegal?

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention, Professionalism, Workplace Civility, Active Bystander / Ally

I Wish My Manager Would Just...™

I Wish My Manager Would Just...™

Completely updated in 2021! The powerful program features employees speaking out about what their managers could do to help them be successful. It provides a fantastic look into what employees are really thinking about when it comes to their manager/supervisor relationship.

Off-The-Shelf Video Program (ILT) Leadership Leadership, Communication, Management, Professionalism, Teamwork, Collaboration, Communication & Influencing

Legal Briefs™ Workplace Violence: Keeping Your Workplace Safe

Legal Briefs™ Workplace Violence: Keeping Your Workplace Safe

No organization wants its name on the front page when the headline involves workplace violence. This program explores preventive measures and examines the legal obligations of managers and their organizations. Topics include hiring policies, appropriate responses to angry outbursts, dealing with employee threats, procedures for investigating rumors and the importance of maintaining confidentiality.

Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Workplace Violence Prevention, Compliance, Management, Abusive Conduct

TrainingBytes® Go Back to Where I Came From

TrainingBytes® Go Back to Where I Came From

When racism or bigotry impacts an employee, the organization must step in and take corrective action. Whether its co-workers, customers or the general public, organizations have a clear responsibility to protect their employees. Employees need to know what to do in these situations.

Video Vignettes Diversity, Equity, Inclusion & Respect Harassment Prevention, Diversity Dynamics, Inclusion & Equity, Micro-Inequities/Micro-Aggressions

Discussion Card: Staying Safe in a Pandemic

Discussion Card: Staying Safe in a Pandemic

Keeping safe when returning to work after a pandemic or sickness is a priority for the entire organization. These easy-to-use cards provide an easy-to-remember model (C.O.V.I.D.) along with thought-provoking questions for maintaining a safe work environment. These cards are great for a quick reminder, reinforcement or as a conversation generator.

Discussion Cards Personal Performance, Workplace Safety Reducing Stress (Work & Life), Workplace Safety & Awareness, Learning Reinforcement

Legal Briefs™ Discipline & Termination: Improving Performance & Reducing Liability

Legal Briefs™ Discipline & Termination: Improving Performance & Reducing Liability

Completely Updated! Discipline and termination are critical legal issues managers deal with regularly, though not always effectively. This new version of our best-selling program remedies that with plain-speak language and practical examples that show managers protocol and procedures to follow in order to stay out of court. In addition to preventing litigation, this information also helps an organization to maintain a quality workforce.

Off-The-Shelf Video Program (ILT) Ethics & Compliance Compliance, Management, Professionalism

ACTIONS Speak!™ Behavior-Based Interviewing

ACTIONS Speak!™ Behavior-Based Interviewing

From the creators of More Than a Gut Feeling™, this powerful program offers a fresh and vibrant new approach to legal and effective hiring. Based on the time-tested truth, "past actions predict future performance", ACTIONS Speak! combines the elements of memorable storytelling, practical content and realistic acting to weave together a highly effective interview skills training course for a new generation of interviewers.

Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Management, Leading, Interviewing

The Consequences of Sexual Harassment™ (California Employees)

The Consequences of Sexual Harassment™ (California Employees)

With the passing of California Senate Bill (SB) 1343, California companies with 5 or more employees (including temporary and seasonal employees) are required to provide one (1) hour of interactive sexual harassment prevention training every two (2) years. This flexible course platform allows facilitators to customize and present a course that fits both their compliance needs and their organizational needs.

Off-The-Shelf Video Program (ILT) Ethics & Compliance Sexual Harassment, Compliance, Harassment Prevention, Professionalism, Abusive Conduct

Integrity, Honesty & Values (Behavior-Based Interviewing)

Integrity, Honesty & Values (Behavior-Based Interviewing)

Past actions are still the best predictor of future performance. So, stay focused on asking behavioral questions about job requirements. For example, if the job does require honesty, you might ask questions this, "When were you honest, even though it was embarrassing for you? What did you say?

Video Vignettes Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Management, Leading, Interviewing

Prepare Written Questions For Your Interview

Prepare Written Questions For Your Interview

Writing things down is important. And with written questions are part of your interview preparation, you have proof of what you asked the candidate and that you asked the same question of every candidate. Those are legal issues. Before you write questions, you need to do some preparation.

Video Vignettes Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Management, Leading, Interviewing

The “Like Me” Syndrome (Behavior-Based Interviewing)

The “Like Me” Syndrome (Behavior-Based Interviewing)

The "like me" syndrome is like a bias. Over weighing the positives of a candidate because you have many things in common will usually lead to a less than optimal hire.

Video Vignettes Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Management, Leading, Interviewing

Discussion Card: More Than a Gut Feeling™ Interviewing Essentials

Discussion Card: More Than a Gut Feeling™ Interviewing Essentials

Using the power of behavior-based interviewing will get you the new hires you need... and retain! These easy-to-use cards provide a simple model (M.T.G.F.) along with thought-provoking questions on maximizing the key principles of More Than a Gut Feeling™. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Leadership Hiring & Recruiting, Interpersonal Skills, Leading, Interviewing

Peer Today, Boss Tomorrow™: Navigating Your Changing Role

Peer Today, Boss Tomorrow™: Navigating Your Changing Role

Help newly promoted managers/supervisors navigate their changing roles and have immediate impact! Climb in the proverbial camper for an enlightening road trip with five friends who share experience and insights about making successful transitions from peer to boss.

Off-The-Shelf Video Program (ILT) Leadership Leading, Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor

TrainingBytes® Is There Anything Else You Need?

TrainingBytes® Is There Anything Else You Need?

Workplace harassment is unacceptable – in any form! If you see something, you need to say something. That can take the form of being an active bystander. An active bystander is someone who not only witnesses a situation but takes steps to speak up or step in to keep a situation from escalating... or to disrupt a problematic situation.

TrainingBytes® Ethics & Compliance Harassment Prevention, Compliance, Professionalism, Onboarding, Active Bystander / Ally

I'll Take Care of It!

I'll Take Care of It!

You're back at work after many months of working from home due to a health scare. Someone is sent home because of a cough. You see them back at work the very next day. Management doesn't seem concerned. But then there are rumblings and someone makes a veiled threat about taking care of it. What do you do?

Video Vignettes Diversity, Equity, Inclusion & Respect, Workplace Safety Workplace Safety & Awareness, Conflict Resolution, Onboarding, Workplace Civility

TrainingBytes® RESCUE™ (The Active Bystander)

TrainingBytes® RESCUE™ (The Active Bystander)

A powerful message about standing up to harassment! Could you step up and actively stop workplace harassment in progress? Being an active bystander in a harassment situation doesn't mean you have to verbally engage the harasser. RESCUE™ provides three different situations that empower employees (or even third party bystanders) to take action and stop harassing workplace behavior.

TrainingBytes® Ethics & Compliance Harassment Prevention, Compliance, Sexual Harassment, Abusive Conduct, Workplace Civility, Learning Reinforcement

The Consequences of Sexual Harassment™ (Illinois Employees, Managers & Supervisors)

The Consequences of Sexual Harassment™ (Illinois Employees, Managers & Supervisors)

Beginning January 1, 2020, Illinois now requires all employers to provide sexual harassment training. SB 75 (also known as the Workplace Transparency Act), mandates that all employees receive sexual harassment training annually. The first deadline is January 1, 2021.

Off-The-Shelf Video Program (ILT) Ethics & Compliance Sexual Harassment, Compliance, Harassment Prevention, Discrimination

The Consequences of Sexual Harassment™ (Delaware Employees, Managers & Supervisors)

The Consequences of Sexual Harassment™ (Delaware Employees, Managers & Supervisors)

With the passing of Delaware House Bill (HB) 360, the state created a new section to the Delaware Discrimination in Employment Act (DDEA) that focuses specifically on sexual harassment. Delaware companies with 50 or more employees (excluding independent contractors or employees who work less than 6 months) are required to provide sexual harassment prevention training every two (2) years. This flexible course platform allows facilitators to customize and present a course that fits both their compliance needs and their organizational needs.

Off-The-Shelf Video Program (ILT) Ethics & Compliance Sexual Harassment, Compliance, Harassment Prevention, Discrimination

The Consequences of Sexual Harassment™ (Maine Employees, Managers & Supervisors)

The Consequences of Sexual Harassment™ (Maine Employees, Managers & Supervisors)

Unwelcome sexual harassment is a form of sex discrimination that violates the Maine Human Rights Act. Unwanted sexual advances, requests for sexual favors, or other verbal or physical conduct of a sexual nature which threatens job security, working conditions, or advancement opportunities is considered sexual harassment.

Off-The-Shelf Video Program (ILT) Ethics & Compliance Sexual Harassment, Compliance, Harassment Prevention

The Consequences of Sexual Harassment™ (New York Employees, Managers & Supervisors)

The Consequences of Sexual Harassment™ (New York Employees, Managers & Supervisors)

Specific for New York State (New York State Human Rights Law) and New York City (NYC Human Rights Law) sexual harassment training requirements! New York companies are required to provide sexual harassment prevention training. This flexible course platform allows facilitators to customize and present a course that fits both their compliance needs and their organizational needs.

Off-The-Shelf Video Program (ILT) Ethics & Compliance Sexual Harassment, Compliance, Harassment Prevention, Discrimination

I’ve Got Another One…

I’ve Got Another One…

Most of us like a good joke, right? The problem is, while we may think we know what's acceptable, there's a fine line between funny and disrespectful. We can't always know what may be offensive just by looking at someone. That's why we have to focus on respect when it comes to things like, jokes, off hand comments, posts, puns, texting cartoons, drawings, pictures or videos at work.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism, Discrimination, Onboarding, Workplace Civility

Just Being Paranoid…

Just Being Paranoid…

Being frustrated with co-workers from time-to-time is natural and understandable. But when we perpetuate stereotypes about people based on things like their appearance or where they come from, not only is it unprofessional and disrespectful… it also can be illegal.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism, Discrimination, Onboarding, Workplace Civility

Nothing’s Going On…

Nothing’s Going On…

Workplace gossip is one of those areas where it's easy to find ourselves on the wrong side of the line. While it may seem like harmless talk, it's not. Not only is gossip unprofessional because it destroys respect and trust in the workplace; it can also get you and your organization into a lot of legal trouble.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism, Discrimination, Onboarding, Workplace Civility

Regain Control of the Interview (Behavior-Based Interviewing)

Regain Control of the Interview (Behavior-Based Interviewing)

When a candidate takes over the interview - maybe by non-stop talking or story-telling - it's okay to re-take control of the interview by politely interrupting and re-focusing the candidate back to the task at hand.

Video Vignettes Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Management, Leading, Interviewing

TrainingBytes® I Thought You Could Handle This!

TrainingBytes® I Thought You Could Handle This!

Retaliation in the workplace is illegal. All employees (managers included) must understand that workplace retaliation will kill productivity and could even lead to a costly lawsuit. Identifying and stopping retaliation must be top-of-mind in all organizations.

TrainingBytes® Ethics & Compliance Retaliation / Reprisal, Harassment Prevention, Professionalism, Learning Reinforcement

TrainingBytes® Telecommuting Tips & Tricks (Employee Interview)

TrainingBytes® Telecommuting Tips & Tricks (Employee Interview)

There is a really great upside about working from home. But it can get crazy! You need to have a plan of action and some preparation when working remotely. This short video gives you some tips and tricks from an employee perspective. Learn how, as an employee, you can prepare and successfully (and productively) work from home.

TrainingBytes® Personal Performance Personal Improvement, Communication, Interpersonal Skills

Everyday Diversity™ Are You Speaking English?

Everyday Diversity™ Are You Speaking English?

Providing customer service over the phone can be hard, particularly when someone has an accent that is hard to understand. While it can be frustrating not being able to communicate easily, the reality is that everyone in the world has an accent. We only notice it when we are speaking with people who don’t share our native language.

Video Vignettes Diversity, Equity, Inclusion & Respect Inclusion & Equity, Diversity Dynamics, Respect, Customer Service

Everyday Diversity™ Happy Holidays!

Everyday Diversity™ Happy Holidays!

When the holiday season comes around, many people - by default - wish others a "Merry Christmas." But for people who don’t celebrate Christmas, this can feel disrespectful... and even rude. A key component of being respectful includes using appropriate holiday greetings during the holiday season.

Video Vignettes Diversity, Equity, Inclusion & Respect Cultural Competency & Sensitivity, Diversity Dynamics, Inclusion & Equity, Respect

Everyday Diversity™ Hijab

Everyday Diversity™ Hijab

People often have different religious practices based upon their faith. Some of these practices include wearing something like a crucifix. For others, it means wearing a piece of attire such as a hijab. Today’s inclusive and respectful workplace culture means that the ability to practice your religion is open to you.

Video Vignettes Diversity, Equity, Inclusion & Respect Respect, Diversity Dynamics, Inclusion & Equity, Cultural Competency & Sensitivity

Everyday Diversity™ They Went to School...Where?

Everyday Diversity™ They Went to School...Where?

Bias and stereotypes can impact us in many ways... including assuming that just because someone didn’t go to prestigious university - they won’t be a great employee. So, when we are reviewing resumes for new hires, it is important to not let those biases keep us from seriously considering candidates for reasons like the school they attended.

Video Vignettes Diversity, Equity, Inclusion & Respect Unconscious / Hidden Bias, Diversity Dynamics, Inclusion & Equity, Respect

Everyday Diversity™ We Need More Seats!

Everyday Diversity™ We Need More Seats!

Cultural differences can impact how people perceive situations such as a visit to the doctor. For some cultures, this is seen as something an individual does, for other cultures, they see it as an important event which a good number of family members need to attend.

Video Vignettes Diversity, Equity, Inclusion & Respect Cultural Competency & Sensitivity, Diversity Dynamics, Inclusion & Equity, Respect, Cultural Competency & Sensitivity

Traditional vs. Behavior-Based Interviewing Questions

Traditional vs. Behavior-Based Interviewing Questions

When it comes to behavior-based interviewing, it's all in how you ask your questions. This video is designed to illustrate the difference between a traditional interview question and a behavior-based interview question.

Video Vignettes Leadership, Personal Performance Hiring & Recruiting, Management, Leading, Interviewing

Your Path to Success™ Embracing Civility

Your Path to Success™ Embracing Civility

In today's fast-paced world, a simple social media post or email can lead to hurt feelings...lost jobs and maybe even a lawsuit. Simply put, uncivil actions disrupt the workplace! But... being civil is not about just being polite or having good manners.

Video Vignettes Diversity, Equity, Inclusion & Respect Workplace Civility, Professionalism, Inclusion & Equity, Respect

Your Path to Success™ Embracing Inclusion

Your Path to Success™ Embracing Inclusion

Inclusion in the workplace only exists when we create a culture that makes a space for everybody to be present, participate, contribute and feel valued. When we think about inclusion, we think about words like: belonging… fitting in… acceptance… togetherness… engagement… Now, when there’s a culture of inclusion, people don’t feel like have to hide any part of who they are – they can simply be “real” at work.

Video Vignettes Diversity, Equity, Inclusion & Respect Inclusion & Equity, Interpersonal Skills, Professionalism, Respect

Your Path to Success™ Serving Others

Your Path to Success™ Serving Others

These days, when most people pick up the phone, write an email or walk into an office or store, they pretty much expect the service they're going to get is indifferent or even just plain awful. Little things like… Thanking the customer and empathizing with their situation. Acknowledging their emotions, rather than ignoring them. And reassuring the customer that your goal is to help… Those are the kinds of things that make customers feel like you really care.

Video Vignettes Personal Performance Sales & Service, Communication, Professionalism, Customer Service, Personal Improvement

Your Path to Success™ Understanding Diversity

Your Path to Success™ Understanding Diversity

Diversity has to do with human differences. So… a lot of times when people say “diversity” what they really mean is race or gender or ethnicity. Diversity is much more than that – it’s any point of difference. It can be differences in race or gender, but it also could be differences in work style, differences in personalities, differences in terms of our organizational cultures… any type of difference that matters.

Video Vignettes Diversity, Equity, Inclusion & Respect Diversity Dynamics, Professionalism, Inclusion & Equity, Respect

Your Path to Success™ Understanding Hidden Bias

Your Path to Success™ Understanding Hidden Bias

We are all socialized into our cultural heritage, whether we know it or not. We learn language, values, and beliefs as well as “who is one of us” and “who is not” from our experiences in our cultures. Many of these beliefs remain even when presented with contradictory information or evidence. Bias can be expressed blatantly or through subtle messages.

Video Vignettes Diversity, Equity, Inclusion & Respect Unconscious / Hidden Bias, Diversity Dynamics, Professionalism, Inclusion & Equity, Respect

TrainingBytes® RESCUE™ The Active Bystander (Customer/Cafe Version)

TrainingBytes® RESCUE™ The Active Bystander (Customer/Cafe Version)

Being an active bystander in a harassment situation doesn't mean you have to verbally engage the harasser. RESCUE™ (Customer Version) shows a powerful how a customer can take simple actions to stop harassing (third-party) behavior. This scenario features a customer stepping in to stop harassment from another customer. If you witnessed harassment, would you step in to stop it?

TrainingBytes® Ethics & Compliance Harassment Prevention, Compliance, Abusive Conduct, Workplace Civility, Learning Reinforcement

TrainingBytes® RESCUE™ The Active Bystander (Office Employee Version)

TrainingBytes® RESCUE™ The Active Bystander (Office Employee Version)

Could you step up and actively stop workplace harassment in progress? Being an active bystander in a harassment situation doesn't mean you have to verbally engage the harasser. RESCUE™ (Office Employee Version) shows a powerful approach - empowering employees to take simple actions to stop harassing workplace behavior. This scenario features a co-worker harassing another employee.

TrainingBytes® Ethics & Compliance Harassment Prevention, Compliance, Abusive Conduct, Workplace Civility, Learning Reinforcement

PREVAIL!® The OUT Actions™

PREVAIL!® The OUT Actions™

Being prepared begins with…accepting the reality that today’s world demands us to be ready for the unexpected. AND… changing the way YOU see your environment. For example, if you’re in a location where there are crowds of people, pay close attention to the space around you. This module covers the principles & techniques of the “3-OUT” PREVAIL! model (GET OUT | LOCK OUT | TAKE OUT).

Off-The-Shelf Video Program (ILT) Ethics & Compliance Armed Intruder / Active Shooter, Compliance, Workplace Violence Prevention, Workplace Safety & Awareness, Emergencies & Evacuation

Integrity Every Day: Real Choices. Right Decisions.

Integrity Every Day: Real Choices. Right Decisions.

Teach your employees what it really means to consistently act with integrity—the kind of integrity that leads to organizational excellence! Designed specifically for healthcare institutions, this video-driven workshop will help create a safe environment of committed, ethical employees by giving them a common language to discuss and address today’s most challenging ethical work-related issues.

Off-The-Shelf Video Program (ILT) Ethics & Compliance Ethics & Integrity, Change, Compliance, Leadership, Professionalism

Everybody Wins: How to Turn Conflict into Collaboration™

Everybody Wins: How to Turn Conflict into Collaboration™

Deadlines, change, stress, miscommunication, confusion over responsibilities... there is no shortage of opportunities for conflict in the workplace. However, there is a loss of productivity when employees spend all their time dealing with conflict. This program teaches employees to take the initiative in resolving conflict with their coworkers and cooperating to find win/win solutions for most disagreements.

Off-The-Shelf Video Program (ILT) Personal Performance Interpersonal Skills, Communication, Diversity Dynamics, Management, Professionalism

Let's T.A.L.K.™: Handling the Difficult Performance Appraisal

Let's T.A.L.K.™: Handling the Difficult Performance Appraisal

Let's T.A.L.K. will change the minds of managers who dread the performance management aspect of their job. The T.A.L.K. approach makes appraisals easier and more effective, keeping the focus on work-related issues, not on personalities. Managers learn techniques to communicate expectations effectively and encourage top performers to do even better.

Off-The-Shelf Video Program (ILT) Leadership Assessing Performance, Communication, Professionalism

Whale Done!™ in Action

Whale Done!™ in Action

Whale Done!™ in Action teaches how the Whale Done!™ Approach is applied to real-life business situations.

Off-The-Shelf Video Program (ILT) Leadership Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Customer Service

SMART-START™ Business Ethics: Integrity at Work

SMART-START™ Business Ethics: Integrity at Work

Looking for a smart way to kick off a training session? Launch a meeting? Start to build a culture? In just four minutes, using music, animated text and graphics, this thought-provoking video will instruct, inspire and definitely stimulate discussion about business ethics within your organization.

Meeting Openers Ethics & Compliance Ethics & Integrity, Compliance, Interpersonal Skills, Leadership, Professionalism, Discussion Trigger

Article: Stress - Getting Perspective

Article: Stress - Getting Perspective

Little kids run everywhere they go. Ever notice that? They don’t just move in a dignified way from room to room like we do. You get the impression that they’re afraid they’ll miss something exciting if they don’t approach life at warp speed. And they can be brought to a screeching halt by a colony of ants or a pile a leaves. If you catch us running, it’s because we’re late for a meeting.

Trainer Resource Leadership, Personal Performance Reducing Stress (Work & Life), Change, Training Ideas, Employee Resiliency, Employee Wellness, Mental Wellness & Health

Ready. Set. CHANGE!™ Reacting Smarter. Adapting Faster. Engaging Together.

Ready. Set. CHANGE!™ Reacting Smarter. Adapting Faster. Engaging Together.

Through learning tools such as right-way behavior modeling, this program equips employees with skills to react smarter, adapt faster and engage together more productively when change comes around again.

Off-The-Shelf Video Program (ILT) Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism

Do We Really Want to Take That Chance?

Do We Really Want to Take That Chance?

Allowing personal feelings about ethnicity interfering with hiring decisions.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance, Leadership, Professionalism, Inclusion & Equity, Respect, Unconscious / Hidden Bias

WorkSmarts™: How to Get Along, Get Noticed and Get Ahead

WorkSmarts™: How to Get Along, Get Noticed and Get Ahead

Enhance career development by taking initiative and putting common sense into common practice. WorkSmarts™ will encourage employees and supervisors to share ideas, ask questions and interact with others--ultimately promoting job efficiency and satisfaction!

Off-The-Shelf Video Program (ILT) Personal Performance Professionalism, Communication, Motivation, Interpersonal Skills, Leadership, Onboarding

Sexual Harassment in the Workplace: It’s Not Enough to Know Better (Employees)

Sexual Harassment in the Workplace: It’s Not Enough to Know Better (Employees)

Employees are every organization’s first line of defense against sexual harassment. With It’s Not Enough to Know Better, you will help clearly define sexual harassment to your employees, and empower them to act when they recognize inappropriate behavior.

Off-The-Shelf Video Program (ILT) Ethics & Compliance Sexual Harassment, Harassment Prevention, Abusive Conduct

Whale Done!: The Power of Positive Relationships™

Whale Done!: The Power of Positive Relationships™

Best-selling author Ken Blanchard shows how to improve workplace relationships and productivity by using the Whale Done!™ approach. Based on behavior-changing strategies developed at SeaWorld, Whale Done!™ offers a compelling message and memorable workshop tasks that will have an immediate and positive impact on your workplace.

Off-The-Shelf Video Program (ILT) Leadership Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

Sexual Harassment in the Workplace: It’s Not Enough to Know Better (Managers)

Sexual Harassment in the Workplace: It’s Not Enough to Know Better (Managers)

Managers are held to a higher legal standard in sexual harassment cases, thus the need for this specialized version of It’s Not Enough to Know Better - providing the education, guidance and authority to help managers rise to the challenge of prevention in the workplace!

Off-The-Shelf Video Program (ILT) Ethics & Compliance Sexual Harassment, Harassment Prevention, Abusive Conduct

A.C.E. It!™ How to Solve Tough Workplace Problems

A.C.E. It!™ How to Solve Tough Workplace Problems

Does your organization recycle the same tired approaches to problems that never seem to go away? Equip your workforce with a proven problem-solving model to tackle poor quality, inefficiency, uneven performance and more. Individuals or teams can solve any problem once and for all when they learn to A.C.E. It!

Off-The-Shelf Video Program (ILT) Personal Performance Interpersonal Skills, Change, Communication, Leadership, Sales & Service

I'll Let That One Slide

I'll Let That One Slide

How stereotyping negatively impacts trust and working relationships

Video Vignettes Diversity, Equity, Inclusion & Respect Diversity Dynamics, Communication, Harassment Prevention, Leadership, Professionalism, Inclusion & Equity, Respect