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Results for Suggested Industry Usage: Healthcare

Integrity Every Day: Program Conclusion

Integrity Every Day: Program Conclusion

Summarizes how to maintain integrity each and every day.

Video Summary Ethics & Compliance Ethics & Integrity, Change, Communication, Interpersonal Skills, Professionalism

Motivation: Dream it. Walk it. Believe it.™ Program Conclusion

Motivation: Dream it. Walk it. Believe it.™ Program Conclusion

There is nothing stopping us from beginning our journey. Remember to reassess from time to time what it is you want and where you are going. Because we change - our goals can change. It is important to ask yourself along the way...is this still what I want? And, if so, do I still want it for the same reasons?

Video Summary Personal Performance Motivation, Change, Goals and Goal Setting

Once and For All: Program Summary

Once and For All: Program Summary

Once you’ve reached the last chance option with an employee, expectations and consequences have been clearly communicated. Now it’s time to draw a conclusion. Does the employee have the right skills and/or motivation?

Video Summary Leadership, Personal Performance Communication, Leadership, Assessing Performance, Problem Resolution

Retaliation - An Overview for Employees

Retaliation - An Overview for Employees

Retaliation in the workplace is wrong. And illegal. This quick video provides salient facts that help reinforce the business case for preventing retaliation.

Video Summary Ethics & Compliance Retaliation / Reprisal, Compliance, Harassment Prevention, Professionalism

Sexual Harassment: It Can Happen Here - Program Summary

Sexual Harassment: It Can Happen Here - Program Summary

Reviews the point that preventing sexual harassment is everyone's responsibility.

Video Summary Ethics & Compliance Harassment Prevention, Communication, Compliance, Professionalism

The Three-Dimensional Interview - Program Summary

The Three-Dimensional Interview - Program Summary

Review of how to prepare,conduct and evaluate an effective three-dimensional interview.

Video Summary Leadership Management, Change, Professionalism

Using the M.E.E.T.™ Model to Tackle Unacceptable Behavior

Using the M.E.E.T.™ Model to Tackle Unacceptable Behavior

Review of M.E.E.T. communication model and how to stay compliant when dealing with unacceptable workplace behavior.

Video Summary Ethics & Compliance Compliance, Harassment Prevention, Leadership

Without Regard - Video Summary

Without Regard - Video Summary

This vignette summarizes the Without Regard program - offering an overview of harassment and discrimination prevention in the workplace. the topic of citizenship is also discussed.

Video Summary Ethics & Compliance Discrimination, Harassment Prevention, Professionalism, Respect

WorkSmarts - Program Summary

WorkSmarts - Program Summary

A good review of the strategies for working smart.

Video Summary Personal Performance Professionalism, Communication, Interpersonal Skills, Professionalism, Collaboration

I Wish My Manager Would Just...™ Discussion Book

I Wish My Manager Would Just...™ Discussion Book

Companion discussion guide/book for the I Wish My Manager Would Just...™ video program. Get more out of this video program with the discussion guide that helps drive the facilitated session with thought-provoking questions and information. Soft-cover book. 10-pack.

Pocket Guides Leadership Leadership, Management, Professionalism, Collaboration

Anti-Social

Anti-Social

This case study looks at drinking and socializing after work hours. Two scenarios are presented for discussion.

Case Studies Personal Performance Professionalism, Communication, Harassment Prevention, Interpersonal Skills

Awkward Moments

Awkward Moments

This case study addresses the issue of dealing with co-workers who are having intimate relations (dating).

Case Studies Personal Performance Professionalism, Communication, Compliance, Interpersonal Skills, Leadership

Burn Out (Manager)

Burn Out (Manager)

Know someone who just seems to be simply going through the motions to get the job done? Concerned because this employee has always been a strong performer with a great positive attitude? Then this case study is for you!

Case Studies Leadership Motivation, Communication, Interpersonal Skills, Management

Case Study & Branching Exercise: Overwhelmed! (Manager)

Case Study & Branching Exercise: Overwhelmed! (Manager)

You are the manager of a large department. Recently, you have become concerned one of your high-performing employees may be overwhelmed by his growing workload. What do you do? Kick start a great discussion with this case study and branching exercise.

Case Studies Leadership Leadership, Management, Discussion Trigger, Leading, Personal Improvement

Consenting Adults

Consenting Adults

When coworkers begin dating one another

Case Studies Ethics & Compliance Professionalism, Communication, Compliance, Interpersonal Skills

Dysfunctional Teams

Dysfunctional Teams

Dealing with team conflict

Case Studies Leadership Communication, Change, Interpersonal Skills, Management, Professionalism, Teamwork

Grief

Grief

When an employee is terminally ill or suddenly passes away - the impact sends shock waves across the organization.

Case Studies Leadership Management, Communication, Diversity Dynamics, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect

Helping Hands

Helping Hands

When there is disagreement on how work gets done

Case Studies Personal Performance Interpersonal Skills, Communication, Motivation, Leadership

I Beg Your Pardon

I Beg Your Pardon

Unprofessional hygiene practices

Case Studies Leadership Management, Communication, Interpersonal Skills, Professionalism

I Couldn't Help But Overhear

I Couldn't Help But Overhear

Dealing with employees talking about organizing a union

Case Studies Leadership Management, Communication, Interpersonal Skills, Professionalism

I Deserve It

I Deserve It

Not performing up to expectations

Case Studies Leadership Management, Communication, Interpersonal Skills, Professionalism

I'm Fine...Really, I Am!

I'm Fine...Really, I Am!

This case study demonstrates dealing with sensitive and confidential issues. This case study centers around medical issues, the ADA and FMLA.

Case Studies Leadership Management, Compliance, Diversity Dynamics, Interpersonal Skills, Inclusion & Equity, Respect

Improving Patient Care

Improving Patient Care

Asking an employee to be a part of a focus group to help reduce delays and confusion when transporting patients.

Case Studies Leadership, Personal Performance Leadership, Communication, Interpersonal Skills, Professionalism

Inside Job

Inside Job

Using company information for personal gain

Case Studies Ethics & Compliance Ethics & Integrity, Communication, Interpersonal Skills, Management, Professionalism

Manager Bully

Manager Bully

What to do when you think a coworker is being bullied

Case Studies Ethics & Compliance, Leadership Harassment Prevention, Communication, Compliance, Interpersonal Skills

Old Yeller

Old Yeller

What to do when a manager loudly insults employees

Case Studies Ethics & Compliance Harassment Prevention, Communication, Compliance, Interpersonal Skills, Management, Professionalism

Pay Day Loan

Pay Day Loan

When does "borrowing" become "stealing"?

Case Studies Ethics & Compliance Ethics & Integrity, Communication, Interpersonal Skills, Leadership, Professionalism

Promises, Promises

Promises, Promises

Over-promising and under delivering.

Case Studies Leadership Management, Communication, Motivation, Interpersonal Skills, Professionalism

Recruiting a New Member

Recruiting a New Member

Asking an existing employee to take on a mentoring role for a new employee.

Case Studies Leadership, Personal Performance Leadership, Communication, Interpersonal Skills, Professionalism

Scent-sitive Subjects

Scent-sitive Subjects

When a coworker's body odor and perfume have a negative impact on others

Case Studies Personal Performance Interpersonal Skills, Communication, Diversity Dynamics, Harassment Prevention, Professionalism

Setting Boundaries

Setting Boundaries

Quickly customizable activity to use with any SMART-START™ or discussion generator video. Handling a performance issue with an employee who believes you are friends.

Case Studies Leadership Leadership, Communication, Interpersonal Skills, Professionalism

Shared Resources

Shared Resources

When a colleague monopolizes shared resources

Case Studies Leadership, Personal Performance Professionalism, Communication, Interpersonal Skills, Leadership

Sharing the Load

Sharing the Load

This case study helps with understanding the FMLA and the impact on your team. Scenario: You are a manager of a large department. One of your employees has filed for Family Medical Leave due to a sudden illness. You need to find a way to keep your team together and keep up with the work flow.

Case Studies Leadership, Personal Performance Management, Communication, Diversity Dynamics, Professionalism, Inclusion & Equity, Respect

Short Fuse

Short Fuse

Aggressive and threatening comments on the job

Case Studies Ethics & Compliance Harassment Prevention, Communication, Compliance, Interpersonal Skills, Workplace Violence Prevention

Suspicion

Suspicion

Withholding important information

Case Studies Personal Performance Interpersonal Skills, Communication, Compliance, Management, Professionalism

Teamwork

Teamwork

What is an "unfair advantage" when you are up for a promotion?

Case Studies Leadership, Personal Performance Professionalism, Communication, Ethics & Integrity, Motivation, Interpersonal Skills

The Assistant

The Assistant

Insubordination and unprofessional behavior

Case Studies Leadership Management, Communication, Harassment Prevention, Interpersonal Skills, Professionalism

The Blogger

The Blogger

Dealing with a coworker who discloses company information through a personal blog

Case Studies Ethics & Compliance, Leadership Communication, Interpersonal Skills, Leadership, Professionalism

The Clockers

The Clockers

What happens when coworkers clock in and out for others?

Case Studies Ethics & Compliance Ethics & Integrity, Communication, Compliance, Interpersonal Skills, Management, Professionalism

The Concerned Neighbor

The Concerned Neighbor

Sharing confidential patient information via social media

Case Studies Leadership Ethics & Integrity, Communication, Interpersonal Skills, Leadership, Professionalism

The High Performer

The High Performer

Coaching high-performers who have trouble getting along with their co-workers

Case Studies Leadership Management, Communication, Interpersonal Skills, Professionalism, Coaching & Mentoring

The Honeymooners

The Honeymooners

When a same-sex couple gets married

Case Studies Leadership Diversity Dynamics, Communication, Harassment Prevention, Interpersonal Skills, Professionalism

The Lurker

The Lurker

When does behavior become harassing?

Case Studies Ethics & Compliance Harassment Prevention, Diversity Dynamics, Interpersonal Skills, Management, Professionalism

The Rivals

The Rivals

Handling conflict between two employees

Case Studies Leadership, Personal Performance Interpersonal Skills, Communication, Management, Professionalism, Conflict Resolution

The Social Network

The Social Network

Dealing with employees accessing social media sites from work during "off-hours".

Case Studies Leadership Leadership, Communication, Interpersonal Skills, Professionalism

Trouble at Home

Trouble at Home

Workplace privacy and performance

Case Studies Leadership Leadership, Communication, Interpersonal Skills, Management, Professionalism

Union Fliers

Union Fliers

How to handle the possibility of union organization

Case Studies Leadership, Personal Performance Problem Resolution, Communication, Interpersonal Skills, Professionalism

What's Best for the Company

What's Best for the Company

Dealing with sensitive and confidential issues while in the interviewing/hiring process.

Case Studies Personal Performance Professionalism, Compliance, Interpersonal Skills, Inclusion & Equity, Respect

What's the Harm?

What's the Harm?

Dealing with confidential information

Case Studies Ethics & Compliance Ethics & Integrity, Communication, Compliance, Interpersonal Skills

Would You Like Any Dessert?

Would You Like Any Dessert?

Reinforcing a policy with an employee who believes you are friends.

Case Studies Leadership Leadership, Communication, Interpersonal Skills, Professionalism

Article: Breaking the Cycle

Article: Breaking the Cycle

What problems are we trying to solve with the same old ineffective circular approach? We can usually figure this out. When a problem repeatedly rears its ugly head, our approach is likely a circular one.

Trainer Resource Personal Performance Change, Leadership, Management, Discussion Trigger

Article: Everyone Needs a Coach

Article: Everyone Needs a Coach

Your time is precious. You need customized, just-in-time solutions. This is one of the reasons corporate leaders are now working with executive coaches. The one-on-one personalized approach gives you what you need when you need it. Coaching can accommodate your busy schedule. And quite often people will tell an outsider what they won’t tell you.

Trainer Resource Personal Performance Leadership, Communication, Management

Article: Finding Balance

Article: Finding Balance

Everyone I know struggles to balance their work and home lives. No, wait a minute. That’s not true. My retired friends seem to have it down pat. The rest of us juggle, patch, negotiate, apply a temporary fix here and there. This isn’t very satisfying. In short, we feel as if we’re not doing justice to our careers or to our families and friends.

Trainer Resource Personal Performance Employee Wellness, Discussion Trigger, Reducing Stress (Work & Life)

Article: Generations Apart

Article: Generations Apart

A fun and interesting article about younger employees - from the perspective of a Baby Boomer. Honest thoughts and interesting stereotypes are discussed. Will some generation-based attributes still annoy us? Sure they will. Can we work through those problems? We can if we choose to do so.

Trainer Resource Diversity, Equity, Inclusion & Respect Generational Challenges, Diversity Dynamics, Inclusion & Equity, Respect

Article: Getting Creative

Article: Getting Creative

What inspires you to create? When I ask my clients and workshop attendees this question, I’m usually met with a pause, possibly accompanied by a blank stare and a tendency to search for something shiny to focus on. Most of us aren’t used to thinking about this question, and it makes us uncomfortable. We aren’t sure we really are creative.

Trainer Resource Personal Performance Motivation, Communication, Discussion Trigger

Article: Getting Enough Sleep

Article: Getting Enough Sleep

Some people wear their sleep deprivation like a badge of honor. If they sleep less, they think they’ll get more done. As long as they don’t keel over into their bowl of soup at lunch, they figure they’re doing pretty well. CNN has suggested sleep problems are reaching epidemic proportions, and the National Commission on Sleep Disorders puts the price tag at $150 billion dollars each year in higher stress and reduced productivity.

Trainer Resource Personal Performance Employee Resiliency, Reducing Stress (Work & Life)

Article: Goals and New Year’s Resolutions

Article: Goals and New Year’s Resolutions

What are your hopes and dreams for the New Year? Maybe you’re like a friend of mine whose resolution is that she won’t have any resolutions. I recommend this for those of you who think last year was akin to spending eternity atop a treadmill set on warp speed. Maybe you need a break from resolutions.

Trainer Resource Personal Performance Motivation, Communication, Motivation, Goals and Goal Setting

Article: Mortgaging the Future

Article: Mortgaging the Future

Goals are mostly a good thing, but what happens when personal or corporate goals mortgage the future for short-term gain? At what point do we recognize the folly and re-think our strategy?

Trainer Resource Leadership, Personal Performance Change, Leadership, Discussion Trigger, Goals and Goal Setting

Article: Promote Wisely

Article: Promote Wisely

We often do this dumb thing in corporations. We want to recognize employees who do brilliant technical work, so we reward them with our plum management jobs. Sure, sometimes these people are brilliant managers, too. Far too often they end up cutting a destructive Tasmanian Devil-like swath through the organization as they spin their way up the corporate ladder.

Trainer Resource Leadership Leading, Management, Professionalism, Training Activities

Article: The Beauty of Reframing

Article: The Beauty of Reframing

This article looks at examples of reframing – of looking at an issue from a broader perspective that can help us move through life without feeling blindsided every time the unexpected happens. When we re-frame a difficult occurrence, we open our minds to positive outcomes and possibilities.

Trainer Resource Leadership, Personal Performance Change, Conflict Resolution, Employee Resiliency

Article: Victims in the Workplace

Article: Victims in the Workplace

People who lead and manage others might consider the productivity and morale impact when others have to spend time around victims. Years ago a VP at a company I worked for fired someone who did exceptional work. I asked him why he let such a strong performer go. He said no matter how good the work, it didn’t balance out the individual’s destructive behavior on the rest of the staff.

Trainer Resource Leadership, Personal Performance Communication, Motivation, Interpersonal Skills, Discussion Trigger

Coaching to Support Success

Coaching to Support Success

When it comes to coaching, open-ended questions are usually the best questions. This simple tool lists open-ended questions you can ask to bring out the best in your employees.

Trainer Resource Leadership Coaching & Mentoring, Interpersonal Skills, Leadership, Management, Discussion Trigger

Manager Obligations Under the FMLA

Manager Obligations Under the FMLA

As a manager, your obligations in regard to the FMLA center primarily around four areas. This handout streamlines each obligation into easy-to-understand terminology.

Trainer Resource Ethics & Compliance, Leadership Compliance, Management, Discussion Trigger, Training Activities

Navigating Change Self-Assessment

Navigating Change Self-Assessment

A simple self-assessment to trigger discussion around key change concepts.

Trainer Resource Personal Performance Change, Interpersonal Skills

Personal Action Plan

Personal Action Plan

Surveys tell us that the more immediately a trainee uses the skills learned in a training session or training course, the more effective they will be at retaining the information and transforming it into new habits. Their commitment begins with a plan.

Trainer Resource Leadership, Personal Performance Personal Improvement, Training Support, Retention Aid

Presentation and Meeting Involvement Tips

Presentation and Meeting Involvement Tips

Tips and trick for making your next meeting or presentation a wild success! These tips are simple and easy to implement.

Trainer Resource Leadership, Personal Performance Meeting Preparation, Interpersonal Skills, Professionalism

Structured Interviewing: Perfecting the Perfect Hire

Structured Interviewing: Perfecting the Perfect Hire

Average costs to hire and train a new employee are estimated conservatively at two-and-a-half times the combined annual salary and benefits budgeted for the position. This perspective paper covers the topic of effective interviewing.

Trainer Resource Leadership Interviewing, Change, Leadership, Management

Supervisory Strength Assessment

Supervisory Strength Assessment

A very useful tool for assessing the relevant skills of your supervisors. This toll can also be used as a self-assessment or 360 degree assessment. The tool can be customized per your workplace needs.

Trainer Resource Leadership Management, Leadership, Discussion Trigger, Assessment

Training Evaluation and Assessment Forms

Training Evaluation and Assessment Forms

This package of downloadable forms makes assessing your next training session a breeze. There are over 10 ready-to-use forms including a pre-assessment, post-assessment, gap assessment and so many more!

Trainer Resource Leadership, Personal Performance Training Support, Evaluation, Training Activities

We Can Work It Out!

We Can Work It Out!

Article Summary: Conflict in the animal kingdom is usually handled in one of two ways. If some other animal invades his territory, the tiger or the grizzly bear will solve the problem with an attack. The interloping animal might even get eaten in the process. Your average bunny, on the other hand, will opt to run away.

Trainer Resource Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Collaboration

Work Tasks Priority List

Work Tasks Priority List

A simple tool to help employees and even new managers/supervisors log their tasks in order to understand and work on time management.

Trainer Resource Leadership Time Management, Management, Discussion Trigger, Culture Commitment

Ready. Set. CHANGE! Online Assessment

Ready. Set. CHANGE! Online Assessment

Designed to reveal predominant behavior when interacting with others and responding to change, this highly-recommended online social styles assessment tool is designed to align with and enhance learning in the Ready. Set. CHANGE! program.

Tools & Take Aways Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism

The Three-Dimensional Interview Handbook

The Three-Dimensional Interview Handbook

Bad hiring decisions cost time and money ...and a ton of frustration! That's why it's imperative that you select the best people for your job openings individuals who have the skills and talent to do each job ... AND A WHOLE LOT MORE! This book provides a proven,easy-to-follow process for evaluating candidates in terms of the three critical factors necessary for successful employment: capability, commitment and chemistry.

Tools & Take Aways Leadership Interviewing, Management, Hiring & Recruiting

Whale Done! Lapel Pins (10 pack)

Whale Done! Lapel Pins (10 pack)

Great as a training take away or reinforcement of the Whale Done! This 1-inch Whale Done! lapel pin is hand-crafted in brass, filled with the authentic black and white colors of the killer whale, and finished with our Whale Done! logo in gold. Packaged in sets of 10 lapel pins.

Tools & Take Aways Leadership Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

It's Not Just About Sex Anymore Self Study Program

It's Not Just About Sex Anymore Self Study Program

Promote awareness of how harassment and discrimination impact the entire organization through this unique self-study approach. This program pauses during sections of the video to allow users to reflect on the topic and answer questions.

Self-Study Programs Ethics & Compliance Harassment Prevention, Compliance, Professionalism

Sexual Harassment Prevention (Self-Study Program)

Sexual Harassment Prevention (Self-Study Program)

Help meet your annual refresher sexual harassment-prevention training requirements with this new self-study program.

Self-Study Programs Ethics & Compliance Harassment Prevention, Compliance, Professionalism

Accentuate the Positive (Energizer)

Accentuate the Positive (Energizer)

Add positive energy to your training session with this light-hearted video featuring the enchanting animals of SeaWorld.

Meeting Openers Personal Performance Motivation, Communication, Leadership

SMART-START™ Conflict: Resolving Conflict

SMART-START™ Conflict: Resolving Conflict

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about conflict resolution.

Meeting Openers Leadership, Personal Performance Interpersonal Skills, Communication, Professionalism

SMART-START™ Employment Law: The Manager and The Law

SMART-START™ Employment Law: The Manager and The Law

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about workplace legal issues.

Meeting Openers Ethics & Compliance, Leadership Compliance, Ethics & Integrity, Harassment Prevention, Management

SMART-START™ Interviewing: Hire the Right Person

SMART-START™ Interviewing: Hire the Right Person

A thought-provoking video that uses music, text and graphics to reinforce why hiring the right person for job is an interviewer's most important responsibility.

Meeting Openers Leadership Hiring & Recruiting, Change, Interviewing

SMART-START™ Leadership: The Myth & The Reality

SMART-START™ Leadership: The Myth & The Reality

A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about leadership principles and concepts.

Meeting Openers Leadership Leadership, Change, Motivation, Management, Professionalism

SMART-START™ Motivation

SMART-START™ Motivation

Looking for a smart way to kick off a training session? Launch a meeting? In just four minutes, using music, animated text and graphics, this thought-provoking video will instruct, inspire and definitely stimulate discussion about motivation and setting and achieving goals.

Meeting Openers Leadership, Personal Performance Motivation, Change, Leadership, Professionalism

SMART-START™ New Supervisor: So, Now You're the Boss

SMART-START™ New Supervisor: So, Now You're the Boss

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion for new managers and supervisors.

Meeting Openers Leadership Leadership, Change, Interpersonal Skills, Leadership

SMART-START™ Performance Appraisal: What It's Really All About

SMART-START™ Performance Appraisal: What It's Really All About

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about the importance of performance appraisals.

Meeting Openers Leadership, Personal Performance Assessing Performance, Leadership

SMART-START™ Problem Solving: What's Your Problem?

SMART-START™ Problem Solving: What's Your Problem?

A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about solving problems with one another.

Meeting Openers Personal Performance Interpersonal Skills, Communication, Professionalism

SMART-START™ Sales Truths

SMART-START™ Sales Truths

A clear-cut video that uses music,text and graphics to energize a group and share the fundamental truths of successful selling.

Meeting Openers Personal Performance Sales & Service, Communication, Professionalism

Avoiding the Scam! Understanding Your Role in Cybersecurity™

Cybersecurity is serious business. Millions of dollars are lost each day to cyber crime. Sometimes you hear about it in the news… most of the time you don’t. The four dramatic situations (and information) presented in Avoiding the Scam! tackle the most common gap companies often face in the war against cyber-attacks... the human factor.

Off-The-Shelf Video Program (ILT) Ethics & Compliance, Personal Performance Cybersecurity, Workplace Safety & Awareness, Learning Reinforcement

Peer Today, Boss Tomorrow™: Action Steps for Success

JUST RELEASED! Making the leap from peer to boss is never easy. In addition to dramatic change, new managers frequently struggle to balance their old coworker relationships with their new management responsibilities. Designed to help participants make a successful transition from “coworker” to “manager” or “supervisor,” Peer Today, Boss Tomorrow presents four proven strategies that will help new supervisors navigate changing relationships and prepare for the most difficult situations they’re likely to encounter as they assume their new role.

Off-The-Shelf Video Program (ILT) Leadership Leading, Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor

The UNtold Story™ Bias in Action

Biases and societal stereotypes can influence our perception, judgment, language and actions. We may not be aware that we are engaging in behavior that may be offensive. Being aware of common stereotypes and biases (both hidden and explicit) can help you challenge negative assumptions about others. At the end of the day, it always comes down to one word… “respect.” Be sure to check your filters and look for ways to be inclusive and respectful.

Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Respect Diversity Dynamics, Inclusion & Equity, Discrimination, Racial Equity

TrainingBytes® Using Correct Pronouns

Pronouns, just like personal names, are connected to a person's identity. Gender pronouns are words that an individual (co-worker, customer, vendor, etc.) would like others to use when talking to or about them. The most commonly used pronouns are “he, him, his” and “she, her, hers.” People who are transgender, nonbinary, or gender nonconforming may choose to use pronouns that don't conform to binary male/female gender categorizations, such as "they, them, theirs."

TrainingBytes® Diversity, Equity, Inclusion & Respect Gender Identity, Diversity Dynamics, Professionalism, Inclusion & Equity, Respect

Avoiding the Scam! I’ve Got a Favor to Ask

Unless we're really careful - and follow our cyber security policies and procedures - emails can get us into real trouble (and lead to serious financial loss). Policies are in place to protect you... and the organization. When it comes to hacks and scams, following those procedures can mean the difference between catching a scam or losing thousands (if not millions) of dollars.

Video Vignettes Ethics & Compliance, Personal Performance Cybersecurity, Compliance, Learning Reinforcement

Managing Essentials™ Be More Assertive

You have an key employee who needs to be more assertive in recognizing needs, taking action, speaking up, and contributing ideas. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Ethics & Compliance, Diversity, Equity, Inclusion & Respect Management, Professionalism, Leading, Problem Resolution

Managing Essentials™ Disability Discrimination

An employee comes to you and complains that she or he has been subject to disability discrimination. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution, Discrimination, Workplace Safety & Awareness

Managing Essentials™ Doesn't Interact Well With Others

You have an employee who doesn’t interact well with other people. If this is important in the person’s job, you need to address it... effectively and thoroughly. How do you do that? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Ethics & Compliance, Diversity, Equity, Inclusion & Respect Management, Professionalism, Leading, Problem Resolution

Managing Essentials™ Employee Doesn't Understand Expectations

You have an employee who works hard but doesn’t get the results you want. You’ve discovered the problem is that the employee doesn’t understand what’s expected to do the job correctly. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

Managing Essentials™ Harmful Gossip

You have a problem with an employee who gossips and spreads rumors which have been detrimental to some working relationships. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Ethics & Compliance, Diversity, Equity, Inclusion & Respect Management, Professionalism, Leading, Problem Resolution

Managing Essentials™ Poor Attitude

You’ve got an employee with an attitude problem. In most cases you can’t change a person’s attitude but you can encourage a change in behavior. How do you do that? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Ethics & Compliance, Diversity, Equity, Inclusion & Respect Management, Professionalism, Leading, Problem Resolution

Managing Essentials™ Safety Rules Violation

you’ve got an employee who consistently ignores certain safety rules and needs to understand safety regulations must be adhered to. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership, Workplace Safety Management, Professionalism, Leading, Problem Resolution, Workplace Safety & Awareness

Managing Essentials™ Termination Due To Poor Performance

You have to fire someone for poor performance and you want to make it as painless as possible for the employee and for you. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution, Workplace Safety & Awareness

Working on Diverse Teams (Pocket Guide)

We've taken of our ten best-selling discussion cards and created a pack of powerful, poignant and easy-to-use triggers for getting diversity, equity and inclusion conversations started! Each of the ten cards provides a simple model along with thought-provoking questions on various topics that will drive team cohesiveness. These cards are great for a quick training reminder, reinforcement, performance management or as a conversation generator.

Pocket Guides Diversity, Equity, Inclusion & Respect Teamwork, Communication, Diversity Dynamics, Inclusion & Equity, Respect