Search Video Library for: Healthcare
Your Path to Success™ Choosing Integrity
We all know how important integrity is to our organization, right? You may have even thought, "Hey, we've got a Code of Conduct. We've all been trained. We're go to go!" However… to create a culture of integrity, those policies have to be more than just words on paper. They have to be things we truly live… each and every day.
Video Vignettes Ethics & Compliance Ethics & Integrity, Personal Improvement, Professionalism
Your Path to Success™ Embracing Civility
In today's fast-paced world, a simple social media post or email can lead to hurt feelings...lost jobs and maybe even a lawsuit. Simply put, uncivil actions disrupt the workplace! But... being civil is not about just being polite or having good manners.
Video Vignettes Diversity, Equity, Inclusion & Belonging Workplace Civility, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness
Your Path to Success™ Understanding Diversity
Diversity has to do with human differences. So… a lot of times when people say “diversity” what they really mean is race or gender or ethnicity. Diversity is much more than that – it’s any point of difference. It can be differences in race or gender, but it also could be differences in work style, differences in personalities, differences in terms of our organizational cultures… any type of difference that matters.
Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness
Inclusion Is...™
Creating an inclusive work environment that values diversity helps us achieve our organization’s goals – both cultural and financial. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of embracing inclusion.
Discussion Generators Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Learning Reinforcement, Respect / Respectfulness
TrainingBytes® Common Good. Common Ground™
Being civil to one another helps us all feel better about coming to work. But, it’s more than just being polite and showing good manners. There’s more to it than that! Civility helps create an organization where everyone can do their job - and not feel like they are being attacked.
Discussion Generators Diversity, Equity, Inclusion & Belonging Workplace Civility, Inclusion / Equity / Belonging, Respect / Respectfulness
Discussion Card: Sexual Harassment Prevention
Let's be honest… sexual harassment is still a very real workplace issue. Reinforcing prevention training is key to stopping sexual harassment. These easy-to-use cards provide a simple model (E.N.O.U.G.H.) along with thought-provoking questions on speaking up and stopping sexual harassment. These cards are great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Cards Ethics & Compliance, Personal Performance Sexual Harassment, Discussion Trigger, Harassment Prevention, Learning Reinforcement, Professionalism
Documenting Discipline™ (For Manufacturing/Industrial)
Disciplining and documenting employee performance is one of the most difficult parts of a manager’s job. But documenting performance is essential in correcting performances that require discipline, even praise-and protecting yourself as a manager. This manufacturing and industrial version of the best seller, Documenting Discipline™ provides steps to ensure solid, consistent documentation procedures throughout your company. Using the FOSA system, your managers can possess the tools to effectively and legally address performance issues.
Off-The-Shelf Video Program (ILT) Leadership Management, Successfully Leading Others
Leading to PREVAIL® (for Managers)
The preparation you take now – and the steps you help others around you take – will help increase the chances of prevailing during an active shooter situation. By taking a few minutes to train your team for one of these events, you help them know what to do in the very unlikely event that it actually happens. The exact same thing holds true when preparing for an active shooter event.
Off-The-Shelf Video Program (ILT) Ethics & Compliance Armed Intruder / Active Shooter, Compliance, Emergencies & Evacuation, Workplace Safety & Awareness, Workplace Violence Prevention
PREVAIL!® The OUT Actions™
Being prepared begins with…accepting the reality that today’s world demands us to be ready for the unexpected. AND… changing the way YOU see your environment. For example, if you’re in a location where there are crowds of people, pay close attention to the space around you. This module covers the principles & techniques of the “3-OUT” PREVAIL! model (GET OUT | LOCK OUT | TAKE OUT).
Off-The-Shelf Video Program (ILT) Ethics & Compliance Armed Intruder / Active Shooter, Compliance, Emergencies & Evacuation, Workplace Safety & Awareness, Workplace Violence Prevention
Customer Service Is...™
What is customer service... really? What does it look like? Why is it important? This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of serving customers - inside or outside of your organization.
Discussion Generators Personal Performance Customer Service, Learning Reinforcement, Professionalism
Kindness Is...™
Kindness is a virtue. You might have heard that saying before. It's especially true when working, serving or managing others. Based on the work of Barbara Glanz, Hall of Fame Speaker, this thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of being kind and civil to one another.
Discussion Generators Personal Performance Workplace Civility, Communication, Communication & Influencing, Culture Commitment, Customer Service, Interpersonal Skills, Learning Reinforcement, Professionalism
Discussion Card: Creating a Respectful & Inclusive Workplace
These easy-to-use cards provide a simple model (M.E.E.T.) along with thought-provoking questions to create a respectful flow of communication - helping everyone recognize, respond to, and resolve difficult interactions involving diversity and inclusion dynamics. These cards are great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Cards Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Discussion Trigger, Diversity Dynamics, Learning Reinforcement, Problem Resolution, Respect / Respectfulness
The Goal™ (How-To Version)
Like the best-selling book upon which it is based, The Goal shares the inspiring story of Alex Rogo, who uses the principles of the Theory of Constraints (TOC) like bottlenecks, throughput, and flow balancing to transform his mediocre division into a money-making machine. Alex and his team reject common 'nonsense' measurements and discover a commonsense, yet more effective approach to boosting the company's bottom line.
Off-The-Shelf Video Program (ILT) Leadership Management, Goals and Goal Setting, Successfully Leading Others
Generations in the Workplace - Trivia Game
Great meeting opener or training ice breaker for generation training! Forty trivia questions are listed (with an answer key) around popular culture and events during each of the major generational periods. Have fun. Award points. Reinforce key training concepts.
Activities Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Generational Challenges, Inclusion / Equity / Belonging, Team Builder or Retention Aid
Training Certificate of Completion
Need a quick, editable training certificate of completion? Look no further! Simply download this Word doc and edit as needed.
Tools & Take Aways Personal Performance Communication
Good People, Bad Choices - A Guide to Ethical Decision Making
Almost every day, we hear of an organization being accused of ethical misconduct. Nearly all of these organizations had a code of ethics, detailed policies and specific procedures. But it’s not the organization that behaved unethically; it was the i
Off-The-Shelf Video Program (ILT) Ethics & Compliance Ethics & Integrity, Compliance, Ethics & Integrity, Effective Leadership, New Supervisor
Whale Done!™ in Action
Whale Done!™ in Action teaches how the Whale Done!™ Approach is applied to real-life business situations.
Off-The-Shelf Video Program (ILT) Leadership Effective Leadership, Communication, Customer Service, Interpersonal Skills, Effective Leadership, Professionalism, Sales & Service
Info Brief: What is Unconscious Bias?
Unconscious bias refers to a bias that we are unaware of, and which happens outside of our control. It is a bias that happens automatically and is triggered by our brain making quick decisions from data it gathers and then adding meaning to it. There are a lot of factors that drive unconscious bias.
Training Reinforcers Diversity, Equity, Inclusion & Belonging Unconscious / Hidden Bias, Inclusion / Equity / Belonging, Respect / Respectfulness
Whale Done! The Power of Positive Relationships™
Best-selling author Ken Blanchard shows how to improve workplace relationships and productivity by using the Whale Done!™ approach. Based on behavior-changing strategies developed at SeaWorld, Whale Done!™ offers a compelling message and memorable workshop tasks that will have an immediate and positive impact on your workplace.
Off-The-Shelf Video Program (ILT) Leadership Effective Leadership, Communication, Interpersonal Skills, Effective Leadership, Professionalism, Sales & Service
Article: Stress - Getting Perspective
Let's be honest... we all deal with stress. Stress at work. Stress at home. And let's not forget the big stressors around the holidays. Stress is a part of life. But there are ways to deal with it. And it starts with putting stress in perspective. This article will help you do just that.
Trainer Resource Leadership, Personal Performance Reducing Stress (Work & Life), Change, Employee Resiliency, Employee Wellness, Mental Wellness & Health, Training Ideas
Article: Selling Your Ideas
All we have to do is look into a mirror. I know. It isn’t pleasant to consider that we could be responsible for our lack of success, but there it is. If we have not convinced someone, the onus is still on us to do so. It is not the decision maker’s job to convince him or herself of the idea’s merit.
Trainer Resource Leadership, Personal Performance Communication, Discussion Trigger, Interpersonal Skills
Did You Hear the One About?
This vignette effectively demonstrates the the point at which workplace jokes can cross the line and become harassment.
Video Vignettes Ethics & Compliance Harassment Prevention, Communication, Compliance, Interpersonal Skills, Professionalism
Direct or Indirect: What's Your Route?
How communication styles differ within cultures and impact decision making and working relationships.
Video Vignettes Leadership, Personal Performance Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Respect / Respectfulness, Workplace Civility
She's Old News; He's Too Green
Impact of age bias on workplace relationships and team productivity.
Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Harassment Prevention, Inclusion / Equity / Belonging, Effective Leadership, Professionalism, Respect / Respectfulness
Sales Made Simple™ - Complete Series
Let's face it, tons of sales training rarely hits real life scenarios that your sales people typically face. Sales Made Simple™ is different! This new video-based package provides twenty commonly asked sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.
Off-The-Shelf Video Program (ILT) Personal Performance Sales & Service, Sales, Selling
Fitting It All Together
Remind employees how important they are to the success of the organization - and how important their engagement fits into the overall team/workplace. Use any one of the various short video programs (a SMART-START™ or Discussion Generator video).
Activities Leadership, Personal Performance Energizer or Team Builder, Discussion Trigger, Energizer
Sexual Harassment: It Can Happen Here™
Sexual harassment can occur in businesses of all sizes and industries, with potentially devastating consequences. This program presents a series of compelling scenarios to provide the foundation your workforce needs to prevent and address such behavior before it escalates.
Off-The-Shelf Video Program (ILT) Ethics & Compliance Harassment Prevention, Abusive Conduct / Bullying, Communication, Management, Professionalism, Sexual Harassment
A.C.E. It! - Introduction to the A.C.E. It Steps
Acknowledge the variety of tough situations that can arise in the workplace and introduce easy problem solving steps.
Video Introduction Personal Performance Interpersonal Skills, Change, Communication, Effective Leadership, Sales & Service
Once Upon a Leader™
Offering a refreshing break from the typical and more formal examinations of leadership, Once Upon a Leader shares a whimsical, yet powerful message on the practices of effective leaders. Through the animation and discussion of popular tales, familiar characters will lead participants on a journey to discover the value of four leadership practices.
Off-The-Shelf Video Program (ILT) Leadership Effective Leadership, Change, Diversity Dynamics, Ethics & Integrity, Interpersonal Skills, Management, Motivation, Professionalism
Just Some Good Clean Fun (M.E.E.T.™ Resolution)
When humor in the workplace becomes inappropriate - teasing that leads to hazing. This video shows how quickly 'having fun' can turn to harassment.
Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism
The Goal™ (Dramatic Version)
If you are charged with rallying employees behind the concepts of quality and continuous improvement, The Goal: Dramatic Version will help managers achieve or surpass their goal. An engaging drama, this training program not only demystifies corporate buzzwords, like standards and bench marking, but also shows how your company can be run with efficiency and humanity.
Off-The-Shelf Video Program (ILT) Leadership Management, Goals and Goal Setting, Effective Leadership, Successfully Leading Others
More Than a Gut Feeling™ III
In any organization, hiring the right people for the right job is a challenge. Successfully meeting that challenge helps organizations keep turnover down and productivity high. More Than a Gut Feeling III is designed to educate interviewers on how to make the right hiring decisions by using behavior-based interviewing skills.
Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management
Between You and Me: Solving Conflict™
Help employees solve conflicts before it affects performance! This best-selling program teaches your employees how to resolve conflicts themselves and improve relationships with coworkers. Your employees can learn to approach conflict head-on and work together to solve it. The result can be a long-term professional and productive relationship.
Off-The-Shelf Video Program (ILT) Personal Performance Conflict Resolution, Communication, Professionalism
Beyond Sexual Harassment™ Other Forms of Harassment and Discrimination (Employee Version)
This program is designed to stimulate discussion about the non-sexual forms of harassment in the workplace, including religion, age, race, national origin, gender, sexual orientation, disability and retaliation. This video program will provide employees with valuable tools to help eliminate the emotional and financial problem of harassment in the workplace. The eight stop-and-discuss video vignettes are designed to show employees what constitutes unprofessional, unacceptable or illegal behavior-and how to handle harassment when it does occur.
Off-The-Shelf Video Program (ILT) Ethics & Compliance Harassment Prevention, Discrimination
Increasing Emotional Intelligence
Oftentimes when faced with workplace challenges and obstacles, people succumb to self-defeating behaviors and negative emotions, to the detriment of their career and overall results. Learning how to remain positive and keep emotions in check can increase interpersonal skills and individual resiliency.
Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Professionalism, Change, Emotional Intelligence, Interpersonal Skills, Effective Leadership
Invest Time to Build Trust™ (Team Spark Video)
Building team confidence and trust helps to resolve communication issues that may impede team progress. A trusting team will be able to function as a cohesive unit when critical decisions have to be made.
Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Energizer or Team Builder, Communication, Discussion Trigger, Team Builder, Teamwork
Just Be F.A.I.R.™: A Practical Approach to Diversity in the Workplace (Short Version)
An introductory diversity awareness program designed to help employees understand what diversity really is and when it matters most in the workplace. This program introduces the "F.A.I.R. approach" as a practical way to improve an organization’s cultural competency. The approach can be used as a tool to build more positive, productive relationships at work that will help employees make better decisions that impact the overall productivity of the organization.
Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Cultural Competency & Sensitivity, Diversity Dynamics, Onboarding, Respect / Respectfulness
Legal Briefs™ Family and Medical Leave Act: What Every Manager Should Know
The intent of the Family & Medical Leave Act (FMLA) is to help employees balance work and family responsibilities by guaranteeing them leaves in certain situations. Trying to decipher the in's and out's of the law can be a challenge. This program gives you a better understanding of the FMLA.
Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Compliance, Management
Legal Briefs™ The ADA: Tough Questions & Straight Answers
New Release! With critical legal information to guide decision making, this program helps managers understand their responsibilities under the ADA and how to sort through tough issues and respond effectively. Your managers will learn how the Act impacts them and their employees and find key answers to their most frequently asked questions.
Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Compliance, Management
Legal Briefs™ Workplace Privacy - Does It Really Exist?
Do your managers clearly understand the rules about privacy in the workplace? This program examines employees’ right to privacy and your organization’s rights to protect its information and property. Managers will learn how to effectively and legally establish, document, communicate and enforce policies regarding privacy.
Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Communication, Professionalism
Managing Your Own Productivity
Give your emerging leaders new insight into why individual responsibility and initiative are essential to personal and team success. In three, straight-to-the-point modules, leaders will experience focused learning on how to plan, organize and manage priorities while working effectively with others to achieve results.
Off-The-Shelf Video Program (ILT) Personal Performance Personal Improvement, Change, Interpersonal Skills, Professionalism
Mix Diverse Personalities (Team Spark Video)
Creating a team comprised of diverse individuals may require a more careful balancing of components, but in the end provides the opportunity for brilliant results when done with careful thought and respect.
Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Belonging Teamwork, Discussion Trigger, Diversity Dynamics, Team Builder
PREVAIL!® Understanding the Adversary™
When a shooting happens, it’s tragic, pointless and many times preventable. When these events happen, you might wonder, “What’s wrong with that person?”; “Why would someone do something like that?” We’ll take a closer look at the people who perpetrate these attacks and answer some of these questions.
Off-The-Shelf Video Program (ILT) Ethics & Compliance Armed Intruder / Active Shooter, Compliance, Emergencies & Evacuation, Workplace Safety & Awareness, Workplace Violence Prevention
Sales Made Simple™ - Advanced Level Sales
Even your best sales people need some help every once in a while. The Sales Made Simple™ (Advanced Level Sales) package provides six common sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.
Off-The-Shelf Video Program (ILT) Personal Performance Sales & Service, Sales, Selling
Sales Made Simple™ - Entry Level Sales
Looking for a great way to provide sales coaching and training to your entry level sales team (and individuals). The Sales Made Simple™ (Entry Level Sales) package provides seven common sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.
Off-The-Shelf Video Program (ILT) Personal Performance Sales & Service, Sales, Selling
Sales Made Simple™ - Intermediate Level Sales
As your sales representatives gain confidence and grow, there are various obstacles that might need to be addressed - or more intermediate level questions to answer. The Sales Made Simple™ (Intermediate Level Sales) package provides seven common sales questions designed to help further empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.
Off-The-Shelf Video Program (ILT) Personal Performance Sales & Service, Sales, Selling
The Extraordinary Leader: Going from Good to Great™
Although the distance from good to great can seem far, extraordinary leaders share certain traits and competencies that can be learned and applied to drive exceptional results in any organization. This program shows what separates extraordinary leaders from average ones. Exploring five characteristics of extraordinary leaders, it demystifies the journey from good to great and provides insights that will benefit all levels of management.
Off-The-Shelf Video Program (ILT) Leadership Effective Leadership, Change, Communication, Interpersonal Skills, Motivation, Professionalism
Back to Basics™ (Manual Material Handling)
Back to Basics™ is a quick paced, informative program to help employees understand back injuries and the precautions they can take to prevent these most costly lost time incidents.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Backs & Back Safety, Ergonomics, Workplace Safety & Awareness
Contractor Safety: A Contract For Safety
This program provides a basic overview of the safety procedures contractors need to be aware of in most facilities.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Contractor Safety, Workplace Safety & Awareness
Decontamination Safety Training
Use this video to train personnel who provide hazardous materials release response, site clean-up, supervision, environmental and personnel monitoring, and equipment decontamination.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Handling Hazardous Materials, Workplace Safety & Awareness
Energy Isolation & Control (Lockout/Tagout) Training
Hundreds of employees die each year and thousands more are injured because they didn’t use effective control measures to protect themselves from the release of hazardous energy.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Energy Isolation/Lockout Tagout, Workplace Safety & Awareness
Ergonomics Awareness for Employees™
This program provides employees with a basic orientation to ergonomics and how employees can contribute in an overall ergonomics safety program.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Ergonomics, Workplace Safety & Awareness
Ergonomics for Supervisors™
This program is geared to any managers or supervisors who would be involved in implementing, administering or maintaining a workplace ergonomics effort.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Ergonomics, Workplace Safety & Awareness
Ergonomics Workstation Modifications
Simple modifications in posture, work habits, and workstation design to reduce discomfort, fatigue, and injury.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Ergonomics, Workplace Safety & Awareness
Fall Protection & Prevention™
Falls from elevation are the number one cause of on-site occupational fatalities. Yet despite the alarming statistics, personal fall protection is the most under-utilized safety resource.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Slips, Trips and Falls, Workplace Safety & Awareness
Fire Basics in the Workplace™
This program shows the four classes of fires, how to prevent each kind of fire, the proper fire extinguisher to use, and how to use it properly.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Fire Safety, Workplace Safety & Awareness
Goin’ Through the Motions™ (For Employees)
Goin’ Through the Motions is a program that both informs employees about repetitive motion illnesses and presents specific actions that will reduce the risk on the job.
Off-The-Shelf Safety Video Program (ILT) Personal Performance, Workplace Safety Repetitive Motion Injury, Workplace Safety & Awareness
Goin’ Through the Motions™ (For Supervisors)
Goin’ Through the Motions—For Supervisors is a video that both informs supervisors and managers about repetitive motion illnesses and presents specific actions that will reduce the risk on the job.
Off-The-Shelf Safety Video Program (ILT) Leadership, Workplace Safety Repetitive Motion Injury, Workplace Safety & Awareness
Holding Effective Safety Meetings
Keep your team involved in a safe workplace. This program helps employees understand the importance of safety meetings, how to plan and conduct them and reporting violations of your safety policy.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Communicating Safety, Safety Orientation, Workplace Safety & Awareness
Lab Compliance: Laboratory Conditions™ (Using Chemicals Safely)
Work in a laboratory, or even cleaning or fixing equipment there, usually involves handling, moving, pouring, or measuring many different substances. Not all of them are hazardous, but some are. And you have to know how to protect yourself from the substances that can harm you, your coworkers, or the environment."
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Chemical Safety, Workplace Safety & Awareness
Main Street™
OSHA has expanded the Hazard Communication or Right-To-Know Standard beyond the manufacturing and chemical industries to cover employees who work with chemicals at non-manufacturing organizations. This program is designed to instruct workers about the chemicals they work with, what precautions to take to avoid injury and what to do if accidents occur
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Handling Hazardous Materials, Communicating Safety, Workplace Safety & Awareness
No Injury, No Accident?™
The original version of this best-seller, now in five languages. This program is based on the work of W.H. Heinrich and his famous "Heinrich Triangle." It demonstrates that a serious or fatal accident can emerge randomly from seemingly routine unsafe situations and unsafe acts.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Accident Reporting & Investigation, Communicating Safety, Workplace Safety & Awareness
Personal Protective Equipment Training™
This program teaches employees that their safety depends on understanding the hazards in the workplace and equipping themselves to avoid them.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Personal Protective Equipment, Workplace Safety & Awareness
Personal Protective Equipment: Head to Toe
The main message of this program is that personal protective equipment must be worn whenever hazards exist in the workplace. It focuses on head, face, eye, hand, and foot protection.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Personal Protective Equipment, Safety Orientation
Signs, Tags, Labels & Placards™
Injuries and accidents can be prevented and lives can be saved when signs, tags, labels and placards are used properly.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Communicating Safety, Safety Orientation, Workplace Safety & Awareness
Understanding the Hazard Classes
This program is for all line employees and supervisors who handle potentially hazardous materials on the job. Live action sequences show different response tactics that should be considered before attempting to mitigate a hazardous materials incident.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Handling Hazardous Materials, Workplace Safety & Awareness
Uniform for Safety: Wearing Personal Protective Equipment
This program examines the components that make up the protective equipment that keeps workers safe on the job. It outlines how an employer assesses the need for PPE based on the potential hazards in a facility.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Personal Protective Equipment, Workplace Safety & Awareness
Accentuate the Positive
How encouraging and reinforcing positive behavior will improve performance and build positive relationships.
Video Vignettes Personal Performance Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service
All That Cash
An action that violates a person’s moral code may not cause someone to be fired, fined or jailed, but such actions are nevertheless wrong. Doing the wrong thing can erode trust, damage relationships and harm others.
Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance, Culture Commitment, Discussion Trigger, Onboarding
And, You Are?
This vignette covers a union organizer on premises (on site visit). There is set-up vignette (showing the actual conversation) and then a resolution vignette (showing how the manager works through the issue).
Video Vignettes Ethics & Compliance Compliance, Management
Being Accountable and Flexible
How a 'can-do' attitude, high-performing work habits and acceptance of constructive criticism can build flexibility and accountability.
Video Vignettes Personal Performance Professionalism, Collaboration, Communication, Interpersonal Skills, Effective Leadership
Better Than Budget (from Good People, Bad Choices™)
This vignette looks at the scenario of budgets. With tight budgets, what do you do if you are under budget for the year? Spend the surplus? Get creative with spending?
Video Vignettes Ethics & Compliance Ethics & Integrity, Collaboration, Compliance
Build Trust
Building positive relationships by building trust.
Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service
Clarify Change (Resolution)
Using clarification techniques to feel comfortable with a change in process. A good example for personal evaluation.
Video Vignettes Personal Performance Communication, Interpersonal Skills, Effective Leadership, Professionalism
Clarify Change (Situation Set-up)
Using clarification techniques to feel comfortable with a change in process.
Video Vignettes Personal Performance Change, Communication, Effective Leadership, Professionalism
Commit to Change (Situation Set-up)
This situation discusses the importance of gaining commitment for a change.
Video Vignettes Personal Performance Change, Interpersonal Skills, Effective Leadership, Professionalism
Common ADA Question About Determining Qualifications
Answers the question,"Do you have to put a disabled candidate at the top of the hiring list even if they are not qualified for the job?"
Video Vignettes Ethics & Compliance Management, Compliance, Professionalism
Common ADA Question About Performance Issues
Answers the question,"How can a manager deal with performance issues when it comes to someone who is covered by the ADA?"
Video Vignettes Ethics & Compliance Management, Compliance, Professionalism
Common ADA Question About Reasonable Accommodation
Answers the question,"What constitutes a 'reasonable accommodation' for someone who is covered under the ADA?"
Video Vignettes Ethics & Compliance Management, Compliance, Professionalism
Common ADA Questions (Hiring)
Answers the question,"Do you have to hire someone just because he or she has a covered disability, even if they cannot perform an essential function of the job?"
Video Vignettes Ethics & Compliance Management, Compliance, Professionalism
Common ADA Questions About Hiring
Help managers learn how to effectively handle and respond to tough ADA issues and guide them through the recruitment process.
Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism
Communicate About Change (Resolution)
The importance of effective communication when dealing with change. This video shows the resolution of the situation.
Video Vignettes Personal Performance Communication, Change, Effective Leadership, Professionalism
Communicate About Change (Situation Set-Up)
The importance of effective communication when dealing with change.
Video Vignettes Personal Performance Communication, Change, Interpersonal Skills, Professionalism
Communicate and Listen
How asking questions, seeking answers, controlling emotions and taking notes leads to effective communication.
Video Vignettes Personal Performance Professionalism, Collaboration, Communication, Interpersonal Skills, Effective Leadership
Communication - Outline Intent
How to best prepare to communicate effectively with others.
Video Vignettes Leadership, Personal Performance Communication, Interpersonal Skills, Professionalism
Courage 2 Coach™ - Coaching to Motivate
When you've got one of those "problem child" situations, coaching's always the best option. It's best to use the same process. "This is the situation and this is what I expect." This video helps reinforce the way to coach and motivate.
Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Communication, Interpersonal Skills, Professionalism
Discipline & Termination: Avoiding Discipline
This video clip covers possible legal implications if a manager avoids taking appropriate disciplinary action with an employee.
Video Vignettes Ethics & Compliance Compliance, Management
Do I Have to Spell It Out?
When generational communication differences cause misunderstandings about work requirements and work/life balance
Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Compliance, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Management, Professionalism, Respect / Respectfulness
Establish Commitment (Sales Process)
Discusses how to gain commitment from a client during a sales interaction.
Video Vignettes Personal Performance Sales & Service, Communication, Sales
FMLA - Informing Employees of Their Rights & Policies
As a manager, you've got several responsibilities when it comes to the FMLA. Things like making sure your people understand their rights and responsibilities under the law; making sure they understand your organization's policies - just to name a few.
Video Vignettes Ethics & Compliance, Leadership Compliance, Communication, Management, Professionalism
FMLA - Key Actions to Stay in Compliance
Key actions discussed: Call your HR department whenever employees are out for 4 days or more, or whenever a potential FMLA issue arises. Make absolutely sure that your employees understand their rights and responsibilities under the law, by making sure they are in contact with HR. Always be fair and compassionate.
Video Vignettes Ethics & Compliance, Leadership Compliance, Communication, Management, Professionalism
FMLA - Reduced Schedules & Leaves
One of the biggest issues that managers struggle with is the requirement to give reduced schedules or intermittent leave, especially in the case of chronic conditions, and how that may relate to the Americans with Disabilities Act or ADA. A serious health condition or disability may require an employee to work a reduced schedule.
Video Vignettes Ethics & Compliance, Leadership Compliance, Communication, Management, Professionalism
FMLA - Returning to Work
As tempting as it may be, when an employee is on an FMLA leave, you can't demand that he or she come back to work; even if you offer to make a reasonable accommodation, like a flexible schedule or assignment to light duty work.
Video Vignettes Ethics & Compliance, Leadership Compliance, Communication, Management, Professionalism
FMLA - What Qualifies for FMLA Leave?
You should not be the one to make a final determination on whether or not something is a "serious health condition." That should always be left to your HR department. However, you do need to have at least a working knowledge of what qualifies as a "serious health condition" and all the other reasons an employee's time off can be designated as an FMLA leave.
Video Vignettes Ethics & Compliance, Leadership Compliance, Communication, Management, Professionalism
Getting Much Sleep?
Retaliating against an employee who reports misconduct by supervisor.
Video Vignettes Ethics & Compliance Retaliation / Reprisal, Communication, Harassment Prevention, Management, Professionalism
Good People, Bad Choices - Video Introduction
This vignette introduces the concept of ethics in the workplace. Defining ethics and ethical behavior.
Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance, Effective Leadership
Good People, Bad Choices - Video Summary
Summary vignette for the Good People, Bad Choice program. An ethical "to do" list of questions is presented.
Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance
Guess What I Heard
The negative impact of passing along gossip and rumors about coworkers
Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Professionalism, Respect / Respectfulness, Sales & Service
Half Full or Half Empty? (from Increasing Emotional Intelligence)
Choosing to be positive and the importance of employees and managers managing their emotions - effectively sorting out problems when they arise.
Video Vignettes Personal Performance Professionalism, Change, Communication, Emotional Intelligence, Interpersonal Skills
Hand Washing 101
You should always wash your hands before, during, and after preparing or eating food, using the toilet, caring for someone who is sick, blowing your nose (or coughing/sneezing), handling animals or touching garbage. Think of hand washing as a process. Follow these steps to ensure proper hand washing.
Video Vignettes Workplace Safety Workplace Safety & Awareness, Employee Wellness, Safety Orientation