Search Video Library for: Healthcare
Whatdaya Think of My Banana?
With all the court cases that have been going on and the changes in the laws, there are a lot of different ways that people can end up doing something that can get them into trouble. This video shows how joking and innuendos could lead to sexual harassment.
Why Do They Have to Flaunt It At Work?
Recognize the diversity and inclusion dynamics that are frequently associated with sexual orientation and/or gender identity.
Workplace Bullying: Commit to Next Steps
Reviewing company policies, documenting actions and responses and involving HR or management when necessary are three action steps to dealing with a workplace bully.
You Should See Her Qualifications
When gender stereotypes impact trust and working relationships
You're Not a Team Player!
Retaliating by giving a poor performance review.
A Leader Is...™
Being a leader is much more than directing others. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on being an effective, passionate and inclusive leader within your group, team or organization.
An Ally Is...™
An ally is the friend we all need sometimes. Someone who supports others…those outside of the majority. This short, yet powerful video sums up the key qualities of being an ally.
Attitude Is...™
A human being can change their life… by changing their attitude. It’s up to you. It’s your choice. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about attitude and the effects it has on relationships and companies.
Coaching Is...™
Coaching is rewarding… but it takes work. Coaches help develop skills and abilities of others, but being a great coach takes courage. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on the power of coaching others.
Corporate Culture Is...™
Culture affects every facet of your company. Culture affects how others – inside and outside – feel about your organization. Culture can happen deliberately or accidentally.
Credibility Is...™
Credibility is being aware of how we impact others. Building trusting relationships. Meeting deadlines...being responsive...having integrity. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of credibility in the workplace.
Cultural Competency Is...™
Cultural Competency is having the ability to recognize and respond to our similarities and differences - and make better decisions based on that understanding. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on understanding diversity & inclusion within the workplace.
Employment Law Is...™
The decisions you make and the actions you take can cost you and your organization — big time! This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about legal issues within your organization.
Engagement Is...™
Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day, committed to their organization’s goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of engaging your employees.
Harassment & Discrimination Is...™
By now, you probably know what sexual harassment is. But there's more to harassment than you may think. What starts as harassment can become discrimination, too. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about harassment and discrimination in the workplace.
Interviewing Is...™
The reality is...hiring the right person is your most important responsibility. The right person is someone who has the skills to do the job, is motivated to do the job and can contribute effectively in your workplace. This thought-provoking video that uses music, text and graphics to reinforce why hiring the right person for job is an interviewer's most important responsibility.
Resolving Conflict Is...™
Like it or not, when you work with people...conflict is going to happen. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about the proper ways to react to conflict - turning conflict into collaboration.
Affirmative Action (AA) – Diversity & Inclusion (D&I) – An Overview
As organizations focus on the implementation of diversity & inclusion programs they sometimes, mistakenly, assume that there is no longer a need for EEO or affirmative action/affirmative employment efforts. This article provides a good understanding of the relationships between EEO, AA and D&I.
American Diversity From Exclusion to Inclusion
Have we reached a point where issues of difference based on race, gender, and similar considerations are no longer significant challenges for most organizations? Many would say, “Not yet. We have much more to do.” This short article provides a historical look at D&I in the United States and asks, "What's next?"
Attitude Issues - Interactive Crossword Puzzle
New Micro-Learning Game Pack! Reinforce the definitions and action of addressing workplace attitudes. This interactive eLearning module is a fun way to introduce key concepts for addressing attitudinal conflict.
Bias Crossword Puzzle
A fun activity to quickly introduce and work through key diversity terms regularly associated with bias.
Bias Quotes - Mix and Match Activity
This activity is designed to help participants re-think their assumptions about others based on what they see (or read). Participants review quotes attributed to famous people on topics that are not how people often think about them.
Boost Me Up!
This energizer is intended to refocus attention on the learning at hand. Use any one of the various Sollah Interactive short video programs (a SMART-START™ or meeting opener).
Building Cultural Competency Action Plan
Cultural competency means you recognize and respond to the differences and similarities that make up our workforce and customer base, and use this understanding to communicate more effectively and to make better decisions. Your commitment to building cultural competency begins with a plan!
Burst Of Energy
The goal of this energizer is to keep participants motivated during the training.
Cultural Competence Crossword Puzzle
A fun way to present and learn key cultural competency terms and definitions.
Dealing with Conflict: Common Fight, Flight & Freeze Responses
Help employees and co-workers understand the responses observed in the workplace when someone was presented with a challenge that provoked an emotional reaction.
Developing Cultural Competence
Article Summary: The similarities and differences in our workplace can strengthen the overall effectiveness of our organization when we develop cultural competence.
Diversity & Inclusion Integration Model
When launching new products, a typical adoption curve has three stages: early adopters, mainstream/majority adopters and the late adopters. This same adoption curve model can also be applied to the four stages of diversity and inclusion (D&I) integration. Each D&I stage has: • the early adopters • a steep rise as the majority engages • a plateau with the 'late adopters
Diversity & Inclusion Word Search
A fun way to present and learn key diversity and inclusion (D&I) terms and definitions.
Diversity Awareness Worksheet
The worksheet has a series of questions and columns representing dimensions of diversity. Participants mark the most appropriate category for each question; then they are asked questions about their selections.
Encouraging Respect
This activity and worksheet helps facilitate the exploration and discussing of participants’ definitions of respect and the importance of respect.
First Impressions Activity
This activity is designed to spark a discussion about the biases and assumptions people have towards others based upon different characteristics and aspects of who they are. These real-life examples focus on different aspects of bias.
Generations - Tips for Success
Looking for easy-to-use tips for working with various generations in your workplace? Then this is the tool for you. With simple dos and don'ts - this training tool gives you plenty of information for your next training session.
Generations Crossword Puzzle
Highlight concepts associated with a multi-generational workforce.
Generations Word Search
Highlight words and concepts that promote generational diversity.
M.E.E.T.™ Multigenerational Workplace
This very simple, yet powerful activity is a great discussion primer. By having groups work on and answer four simple questions about a generation, team members have a chance to discuss and analyze stereotypes.
Overcoming Bias Activity
This activity is designed to spark a discussion about how different people have overcome bias. The real-life examples in the activity focus on different aspects of bias; they can be used individually or collectively as one activity.
Playing for Keeps
Make keeping the skills alive fun. Use a short program as a meeting opener or as part of a training session prior to implementing a Retention Game.
Primer: Abusive Conduct (Bullying) Defined
This short white paper provides background and definition to abusive conduct/bullying in the workplace.
Ready. Set. Go!
Use this activity to effectively gain a shared understanding of the purpose of the training. Use any Sollah Interactive short video (a SMART-START™ or meeting opener).
Reflecting on Identity and Diversity
Respect for, and responsiveness to, individual differences are critical to developing and maintaining effective relationships in the workplace. This activity helps participants reflect on those factors that have shaped their personal identity (reinforcing the M.E.E.T. Model).
Set The Mood
This discussion trigger and energizer is intended to set the mood for the training session. Use any Sollah Interactive short video program (a SMART-START™ or meeting opener).
Similarities
Diversity includes such factors as age, race, ethnic heritage, gender, sexual orientation, work experience, first language, income, family status, military experience, religion and many other unique characteristics. Inclusion is the willingness to go below the surface to connect and discover value through our similarities and differences. The goal of this training activity is to find others who share similar characteristics.
So Many Choices, So Much at Stake: Choosing the Right Training Resource for Your Organization
Perspective paper on the topic of trainer selection.
Stand Up!
This energizer is intended to refocus participants for continued learning. Use any one of the various Sollah Interactive short video programs (a SMART-START™ or meeting opener).
Summary of M.E.E.T.™ in Action
Handout - We need to be aware of generational differences and ways to work successfully in a multi-generational workplace. The M.E.E.T.™ model helps us communicate effectively and build a respect-filled workplace where people of all generations can do their best work.
Team Spark: Adapt to Collaborate
In today’s work environment, finding the time to explore teamwork issues is not easy. This activity is designed to provide quick 10-15 minute team discussions the power of collaboration among projects and teams.
Team Spark: Adapt to Encourage Growth
Adaptive communication is a skill that is also critical to organizational growth. Keeping something the same just “because this is the way we have always done it” hinders an organization from innovating and progressing. Adaptation taps into employee skill sets and allows people to utilize their diversity to improve upon old “songs”, making a new version that supports growth.
Team Spark: Assess Your Communication Style
When communicating with others, particularly people from other countries, it is important to recognize when your communication style has become outdated and when it is time to upgrade to a new technique.
Team Spark: Be Open to How Work Gets Done
Being open and flexible about how work gets done, especially on diverse teams with many different perspectives, invites healthy collaboration and the collective pull of the entire team towards the end goal.
Team Spark: Check Assumptions Before Judging
When judging the “dance” of another person, especially across differences such as culture, be careful about making judgments based upon what you think is important. Focusing on their “feet” while communicating may mean you are missing the most important part of their dance.
Team Spark: Cheer on Collaboration
An outside energetic and supportive cheerleader can prove essential to the success of the team by offering words of encouragement, and if needed, expertise, suggestions, or technical support.
Team Spark: Collaborate Outside Of Your Team
By collaborating with someone outside of their team, employees bring a broader view to their work. With a more diverse perspective, new insights are gained and the chances of success are increased.
Team Spark: Collaboration with Skill
Courting a business partner from a different country or cultural background may require research on their cultural views on business relationships, developing trust, negotiation, and communication styles.
Team Spark: Compromise For A Common Goal
Compromise during collaboration can create the strongest and most compelling outcomes when working on teams, projects, and organizational challenges. The best results come from everyone being willing to compromise in order to achieve the end result.
Team Spark: Craft Your Message With Purpose
Communication across differences is often done in a similar fashion. However, taking time to think about who, when, and how a message will be received allows the sender to craft a much more effective message that will produce much better results.
Team Spark: Create Structure to Help Bridge Barriers
The lack of face-to-face interaction reduces the team’s ability to adjust and adapt as quickly as a team that is located all at one site. In situations like this, having a clearly defined structure detailing everyone’s role and responsibilities is a key to success.
Team Spark: Cross-Pollinate to Spark Innovation
Within companies and teams, employees have the important role of sharing ideas between groups, departments, and teams. This “cross-pollination” of ideas helps to unlock the inherent creativity and innovation that lies within a company, but may need a spark from another source to bring it to life.
Team Spark: Cultivate a Collective Instinct
Collective effort can result in outcomes that are impossible when attempted as an individual. When working collectively with people from diverse backgrounds, we have an even greater pool of resources and expertise with which to successfully navigate times of great challenge.
Team Spark: Find the Common Beat
Similar to a band with many different instruments playing together, a diverse team consists of many different personalities working together. While this diversity allows for innovation and creativity, it also makes it more difficult for team members to keep the same tempo. It is the role of the team member with the drummer personality to keep everyone communicating and completing tasks on time.
Team Spark: Honor Unique Contributions
The individual brilliance of an employee is not always realized until a group comes together to collaborate. Working with other employees on diverse teams helps each team member to tap into their creativity, often producing ground breaking products and services that could only be discovered through collaboration.
Team Spark: Invest Time to Build Trust
When working on diverse teams, developing trust may take longer due to background differences and different views on what trust means and how it is earned. Building confidence helps to resolve communication issues that may impede team progress. A trusting team will be able to function as a cohesive unit when critical decisions have to be made.
Team Spark: Leverage Broad Expertise
Like building a skyscraper, collaboration on large projects works best when you bring together a team with diverse areas of expertise. On-going and continuous collaboration among disciplines helps to ensure that your project achieves all of its goals when it is completed.
Team Spark: Mix Diverse Personalities
When combined haphazardly, people can clash instead of cohere, resulting in a “failed launch.” Creating a team comprised of diverse individuals may require a more careful balancing of components, but in the end provides the opportunity for brilliant results when done with careful thought and respect.
Team Spark: Pay Attention To Nonverbal Communication
Colleagues in the workplace communicate both verbally and non-verbally. Understanding how to interpret their nonverbal communication can be a great advantage. The meaning of body language and facial expressions may vary from culture to culture, so it is always good to check for understanding.
Team Spark: Proverb - Be Creative
Spark team communication around supporting team members when they choose to set their own course in how they complete work.
Team Spark: Proverb - Be Patient
Spark team communication around being patient and giving a project time to move forward - allowing for greater creativity or innovation.
Team Spark: Proverb - Deal with Little Issues
Spark team communication about the protocols that can help us catch small problems early on (before they grow into BIG issues).
Team Spark: Proverb - Don't Insult Someone Who Can Take Care of You
Spark team communication about how to better understand each other so that we don’t offend each other.
Team Spark: Proverb - Don't Look at the Mistake
Spark team communication around root cause analysis and correcting workplace mistakes.
Team Spark: Proverb - Don't Waste Your Efforts
Spark team communication around project or product completion.
Team Spark: Proverb - Each Person Is Unique
Spark team communication around how we can use our unique skills and abilities more effectively as individuals, or as a team.
Team Spark: Proverb - Everyone Makes Mistakes
Spark team communication around how to handle mistakes when they are made.
Team Spark: Proverb - Expecting Different Results Without Change Is Unrealistic
Spark team communication around project or team turnaround without careful analysis of the current situation - and understanding what might need to change in order to achieve the results expected.
Team Spark: Proverb - Giving Up Too Easily
Spark team communication around tips for keeping the team focused and on task when facing challenges.
Team Spark: Proverb - If Everyone Has The Responsibility; Nothing Gets Done
Spark team communication on having specific ownership to help ensure a task is completed.
Team Spark: Proverb - If You Don't Communicate, You'll Get Burned
Spark team communication on what we can do to better communicate with people inside and outside of the team.
Team Spark: Proverb - Many Things Require People To Work Together to Achieve a Goal
Spark team communication on the consequences if we try to complete a big project without excellent teamwork.
Team Spark: Proverb - People Judge Things from Their Experience Not the Wider World
Spark team communication on how looking at something from just one perspective can impact the team.
Team Spark: Proverb - People Will Listen More If You Are Kind When Delivering the Message
Spark team communication on how kindness can help us achieve our desired end result on both projects and personal pursuits.
Team Spark: Proverb - Planning Needs to Be Paired with Action
Spark team communication on we can empower the key action oriented team members to help us know when to move forward.
Team Spark: Proverb - Short-term Investments Result in Long Term Gains
Spark team communication on how to balance our short and long term objectives (at the organization or project level).
Team Spark: Proverb - Take Responsibility For The Results
Spark team communication understanding the need to reevaluate how people are given responsibility.
Team Spark: Proverb - Title But No Authority
Spark team communication on authority and how it can also be seen as influence.
Team Spark: Proverb - When You Fight Amongst Yourselves, Others Win
Spark team communication on getting caught up among ourselves so much that we lose focus on the big picture.
Team Spark: Proverb - When You Solve One Problem, There Are Always More Problems
Spark team communication on the complimentary skills that each person brings to the team that will help us to solve problems.
Team Spark: Proverb - Work With What You Have
Spark team communication on being creative and getting the job done with limited resources.
Team Spark: Proverb - Working Together You Can Achieve More
Spark team communication on how we can work better as a team when we face our large projects.
Team Spark: Proverb - You Are Limited by What Ties You Down
Spark team communication on how have we faced limitations in the past and yet overcome them.
Team Spark: Teach Team Shorthand to New Team Members
Most work teams tend to develop their own compressed language that allows team members to communicate quickly and easily with each other. When outsiders join the team, this shorthand may be hard to understand or learn, resulting in conflict and frustration, especially if people are from different cultural backgrounds.
Team Spark: Tell Stories to Build Strong Communities
Storytelling is at the heart of what makes us human and is a universal tool used by groups of people to explain who they are and the experiences that shaped their history. While we might not use cave drawings anymore, we still use storytelling to capture collective histories and lessons learned.
Team Spark: Understand Your Expertise
Diverse teams with members from different backgrounds will offer an even greater variety of expertise and personalities. While it may take an increased amount of respect and awareness to work in concert, the team has a greater potential for victory.
Team Spark: Use a Mediator to Help Stalemates
Asking for the assistance of a “referee” or a neutral, third party colleague, may provide the necessary insight to tease out the cause of the miscommunication, which could be rooted in cultural, generational, or personality style differences.
Team Spark: Use Intuition to Foster Better Teamwork
When you devote time and effort to communicating with a colleague, especially one from a background different than your own, you can improve the fluency of your communication and eventually be able to detect minute changes in these communications.
Tips for Working with Every Generation
Want a quick summary of proven tips for working effectively with ANY generation? This is the handout for you! Everyone wants to be treated with respect—and recognize that respect might look and feel different, based on differing experiences and perspectives.
Ultimatum Game: Understanding Fairness & Inclusion
The first ultimatum game was developed as a stylized representation of negotiation, by Güth, Schmittberger, and Schwarze in 1982. It has since become a popular economic experiment. It has been adapted in this activity to illustrate the role fairness plays in influencing our reactions and decisions.
Understanding Difficult People
This is a great exercise to introduce the concept of the different types (in the 'difficult' range) of people we'll most often interact with in the workplace.
Using Your Senses
Participants will be made more fully aware of how things can be when everyone at the organization is on the “same page.”
Working With All Generations
Based on several interactive case studies on generations, this training activity gives each person in the session an opportunity to practice using the M.E.E.T.™ model to help us communicate effectively.