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Take Another Look

Take Another Look

Do we consider what impact the judgments we make have on morale, relationships, even careers of others? This video is a powerful tool for understanding the impact of hidden biases and stereotypes.

Video Vignettes Diversity, Equity, Inclusion & Respect Unconscious / Hidden Bias, Diversity Dynamics, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Inclusion & Equity, Respect

Task or Relationship: Which Comes First?

Task or Relationship: Which Comes First?

Learn how people from different cultures work together... productively.

Video Vignettes Diversity, Equity, Inclusion & Respect Communication, Diversity Dynamics, Interpersonal Skills, Leadership, Inclusion & Equity, Respect, Workplace Civility

That’s My Bonus You’re Messin’ With! (The 'Freeze' Approach to Conflict)

That’s My Bonus You’re Messin’ With! (The 'Freeze' Approach to Conflict)

Most of us don't like conflict! Some of us tend to 'freeze' when we are faced with situations that force us deal with tension in the workplace. It's important to remember that each of us is responsible for reacting in ways that will increase the odds for a successful resolution to the conflict.

Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

You Call That a Presentation?

You Call That a Presentation?

When generational differences impact communication and presentation styles.

Video Vignettes Diversity, Equity, Inclusion & Respect Diversity Dynamics, Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion & Equity, Respect, Generational Challenges

Bridging The Generation Gap Is...™

Bridging The Generation Gap Is...™

For the first time, we have four generations in the workplace! This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on the generation gap within the workplace.

Discussion Generators Diversity, Equity, Inclusion & Respect Generational Challenges, Diversity Dynamics, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect, Collaboration, Learning Reinforcement

Prevailing Is...™

Prevailing Is...™

Knowing your options and what to do in an active shooter/intruder situation is key to prevailing! This short - yet powerful - video highlights the key OUT options (GET OUT, LOCK OUT, TAKE OUT) trainees can take in a shooter situation.

Discussion Generators Ethics & Compliance, Workplace Safety Armed Intruder / Active Shooter, Compliance, Workplace Violence Prevention, Workplace Safety & Awareness, Emergencies & Evacuation, Learning Reinforcement

Cultural Competence Crossword Puzzle

Cultural Competence Crossword Puzzle

A fun way to present and learn key cultural competency terms and definitions.

Activities Diversity, Equity, Inclusion & Respect Cultural Competency & Sensitivity, Diversity Dynamics, Inclusion & Equity, Respect, Discussion Trigger, Training Support, Retention Aid, Learning Reinforcement

Developing Cultural Competence

Developing Cultural Competence

Article Summary: The similarities and differences in our workplace can strengthen the overall effectiveness of our organization when we develop cultural competence.

Activities Diversity, Equity, Inclusion & Respect Cultural Competency & Sensitivity, Diversity Dynamics, Interpersonal Skills, Professionalism, Respect, Discussion Trigger, Training Support, Retention Aid, Learning Reinforcement

Generations - Tips for Success

Generations - Tips for Success

Looking for easy-to-use tips for working with various generations in your workplace? Then this is the tool for you. With simple dos and don'ts - this training tool gives you plenty of information for your next training session.

Activities Diversity, Equity, Inclusion & Respect Generational Challenges, Diversity Dynamics, Team Builder, Respect, Discussion Trigger, Culture Commitment, Team Builder or Retention Aid

M.E.E.T.™ Multigenerational Workplace

M.E.E.T.™ Multigenerational Workplace

This very simple, yet powerful activity is a great discussion primer. By having groups work on and answer four simple questions about a generation, team members have a chance to discuss and analyze stereotypes.

Activities Diversity, Equity, Inclusion & Respect Inclusion & Equity, Interpersonal Skills, Respect, Training Support, Team Builder or Retention Aid, Generational Challenges

Summary of M.E.E.T.™ in Action

Summary of M.E.E.T.™ in Action

Handout - We need to be aware of generational differences and ways to work successfully in a multi-generational workplace. The M.E.E.T.™ model helps us communicate effectively and build a respect-filled workplace where people of all generations can do their best work.

Activities Diversity, Equity, Inclusion & Respect Inclusion & Equity, Communication, Diversity Dynamics, Discussion Trigger, Training Support, Retention Aid, Generational Challenges

Tips for Working with Every Generation

Tips for Working with Every Generation

Want a quick summary of proven tips for working effectively with ANY generation? This is the handout for you! Everyone wants to be treated with respect—and recognize that respect might look and feel different, based on differing experiences and perspectives.

Activities Diversity, Equity, Inclusion & Respect Communication, Interpersonal Skills, Inclusion & Equity, Respect, Discussion Trigger, Training Support, Retention Aid, Generational Challenges

Working With All Generations

Working With All Generations

Based on several interactive case studies on generations, this training activity gives each person in the session an opportunity to practice using the M.E.E.T.™ model to help us communicate effectively.

Activities Diversity, Equity, Inclusion & Respect Inclusion & Equity, Communication, Interpersonal Skills, Training Support, Culture Commitment, Retention Aid, Generational Challenges

Discussion Card: Coaching Others

Discussion Card: Coaching Others

These easy-to-use cards provide a simple model (C.O.A.C.H.) along with thought-provoking questions on effectively coaching others in the workplace and beyond. These cards are great for a quick training reminder, mentor support or conversation starter.

Discussion Cards Leadership, Personal Performance Coaching & Mentoring, Discussion Trigger, Training Support, Team Builder or Retention Aid, Collaboration, Learning Reinforcement

Discussion Card: Developing Diversity Pipelines

Discussion Card: Developing Diversity Pipelines

The similarities and differences in our workplace can strengthen the overall effectiveness of our organization when we develop diversity pipelines. These easy-to-use cards provide a simple model (B.U.I.L.D.) along with thought-provoking questions on recruiting and hiring with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Respect, Leadership Diversity Dynamics, Diversity Dynamics, Leadership, Management, Discussion Trigger, Hiring & Recruiting, Learning Reinforcement

Discussion Card: Difficult Conversations

Discussion Card: Difficult Conversations

Having a crucial discussion with coworkers and/or employees could mean the difference between resolving an issue or disrupting a relationship. These easy-to-use cards provide a simple model (S.O.R.T. O.U.T.) along with thought-provoking questions on better understanding & addressing conflict. Great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Leadership, Personal Performance Communication, Interpersonal Skills, Leadership, Management, Professionalism, Discussion Trigger, Learning Reinforcement

Discussion Card: Diversity in Hiring

Discussion Card: Diversity in Hiring

When hiring employees, it's important to think about what happens after the hire - even during the hiring process. These easy-to-use cards provide a simple model (H.I.R.I.N.G.) along with thought-provoking questions on supporting each employee before/after the hire. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Respect, Leadership Hiring & Recruiting, Diversity Dynamics, Leadership, Management, Discussion Trigger, Interviewing, Hiring & Recruiting, Onboarding, Learning Reinforcement

Discussion Card: Diversity Recruiting

Discussion Card: Diversity Recruiting

Introduce managers' responsibilities related to recruiting and hiring practices. These easy-to-use cards provide a simple model (R.E.C.R.U.I.T.) along with thought-provoking questions on effectively recruiting with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Respect, Leadership Hiring & Recruiting, Diversity Dynamics, Leadership, Management, Discussion Trigger, Interviewing, Hiring & Recruiting, Learning Reinforcement

Discussion Card: Managing Diverse Teams

Discussion Card: Managing Diverse Teams

These colorful, easy-to-use cards provide a leadership model (M.A.N.A.G.E.) and questions to address common team issues. These cards are great for a quick training reminder or conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Respect, Leadership Management, Diversity Dynamics, Leadership, Team Builder, Discussion Trigger, Training Support, Team Builder or Retention Aid, Learning Reinforcement

Discussion Card: Partnering with Community Organizations

Discussion Card: Partnering with Community Organizations

Finding diverse talent is key to positive growth - and using as many recruiting resources as possible - is key. These easy-to-use cards provide a simple model (L.O.C.A.L.) along with thought-provoking questions on working with community organizations to recruit and hire with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Respect, Leadership Hiring & Recruiting, Diversity Dynamics, Leadership, Management, Discussion Trigger, Learning Reinforcement