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Results for Type: Case Studies

  • Anti-Social

    This case study looks at drinking and socializing after work hours. Two scenarios are presented for discussion.

    #1 ID:645 Topic: Professionalism Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Harassment, Interpersonal Skills
  • Awkward Moments

    This case study addresses the issue of dealing with co-workers who are having intimate relations (dating).

    #2 ID:630 Topic: Professionalism Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Compliance, Interpersonal Skills, Leadership
  • AWOL Paul

    When privacy and productivity clash

    #3 ID:640 Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Diversity, Interpersonal Skills, Professionalism, Inclusion, Respect, Workplace Privacy
  • Burn Out (Manager)

    Know someone who just seems to be simply going through the motions to get the job done? Concerned because this employee has always been a strong performer with a great positive attitude? Then this case study is for you!

    #4 ID:661 Topic: Motivation Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Management
  • Case Study – I Need Help! I’m Afraid of My Spouse (Manager)

    This exercise leads to a discussion about violence in the workplace.” The Q&A-based format helps participants look at the intruder response topic addressing the highest risk demographic of estranged spouses committing violent acts in the workplace (32% of workplace violence incidents are homicides against women).

    #5 ID:1822 Topic: Workplace Violence Prevention Learning Paths: Ethics & Compliance, Workplace Safety Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Discussion Trigger, Conflict Resolution
  • Case Study – It’s Not MY FAULT! (Manager)

    You're a manager. Over a year ago, an employee was hired to assist you. Since that time, you have noticed that this employee’s work is consistently below expected standards. Every time you try to counsel this employee on improving results, the employee overreacts and blames someone else for their sub-standard performance....

    #6 ID:1823 Topic: Workplace Violence Prevention Learning Paths: Ethics & Compliance, Workplace Safety Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance, Discussion Trigger, Conflict Resolution
  • Case Study – Why Diversity, Why Now? (Employees)

    This case study is designed to help participants discover that diversity encompasses more than what they may realize on both a personal and professional level. Read through this case study and answer the questions at the end.

    #7 ID:1447 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Interpersonal Skills, Inclusion, Discussion Trigger, Training Support, Culture Commitment
  • Case Study – Why Diversity, Why Now? (Managers)

    This case study is designed to help managers discover that diversity encompasses more than what they may realize on both a personal and professional level.

    #8 ID:1448 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Interpersonal Skills, Management, Inclusion, Team Builder, Discussion Trigger, Training Support
  • Community Outreach

    How postings in an office can be considered offensive.

    #9 ID:656 Topic: Harassment Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Diversity, Management, Professionalism, Inclusion, Respect
  • Consenting Adults

    When coworkers begin dating one another

    #10 ID:637 Topic: Professionalism Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Compliance, Interpersonal Skills
  • Cyber Bully

    Bullying through social media is discussed in this case study.

    #11 ID:646 Topic: Abusive Conduct Learning Paths: Ethics & Compliance, Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Compliance, Harassment, Interpersonal Skills, Management
  • Dysfunctional Teams

    Dealing with team conflict

    #12 ID:632 Topic: Communication Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Interpersonal Skills, Management, Professionalism, Teamwork
  • Good Enough

    Not meeting expectations on the job

    #13 ID:650 Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Professionalism
  • Grief

    When an employee is terminally ill or suddenly passes away - the impact sends shock waves across the organization.

    #14 ID:653 Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Diversity, Interpersonal Skills, Professionalism, Inclusion, Respect
  • Helping Hands

    When there is disagreement on how work gets done

    #15 ID:658 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Motivation, Leadership
  • I Beg Your Pardon

    Unprofessional hygiene practices

    #16 ID:651 Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Professionalism
  • I Couldn't Help But Overhear

    Dealing with employees talking about organizing a union

    #17 ID:626 Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Retail Other Topics: Communication, Interpersonal Skills, Professionalism
  • I Deserve It

    Not performing up to expectations

    #18 ID:649 Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Professionalism
  • I'm Fine...Really, I Am!

    This case study demonstrates dealing with sensitive and confidential issues. This case study centers around medical issues, the ADA and FMLA.

    #19 ID:634 Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance, Diversity, Interpersonal Skills, Inclusion, Respect
  • Improving Patient Care

    Asking an employee to be a part of a focus group to help reduce delays and confusion when transporting patients.

    #20 ID:463 Topic: Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Professionalism