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Results for Type: eLearning - LearningBytes®

Got Compliance?™ Harassment, Really?™

By completing this eLearning course, you will be able to identify behaviors that are harassing, determine what behavior is out-of-bounds, and identify how to react given situations involving harassment.

#0 ID:1276 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance, ProfessionalismCourse Level: Foundational Seat Time: 12 Minutes
Got Compliance?™ Harassment: It’s More Than You Think™

The majority of people who harass do so as a conscious or unconscious way of expressing dominance or power. It may be used as a method for organizational or social control over someone else. Bullying is a form of harassment.

#1 ID:1084 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Professionalism, DiscriminationCourse Level: Intermediate Seat Time: 12 Minutes
Got Compliance?™ The Hostile Work Environment

One of the realities of today’s workplace is the potential for violence, and as a manager, you must be able to effectively respond to situations that create a hostile work environment. You are responsible for providing a safe workplace for all your employees so you need the skills to deal with the risks that exist in managing people.

#2 ID:1465 Topic: Workplace Violence Prevention Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Harassment, Management, ProfessionalismCourse Level: Intermediate Seat Time: 14 Minutes
Got Compliance?™ Third Party Harassment

We all deserve to work in a respectful and harassment-free workplace and it’s important for you to understand what is and is not acceptable behavior. Sometimes harassment occurs by people outside of our company. This eLearning module will focus on harassment situations involving third party relationships such as vendors, customers, and contractors.

#3 ID:1301 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Harassment, Professionalism, Abusive ConductCourse Level: Intermediate Seat Time: 14 Minutes
Got Diversity & Inclusion?™ Generational Diversity for Managers

Generational diversity is a term used to describe the diverse employee population that spans four generations in the workplace. By completing this module, you will be able to identify the characteristics of the four generations and the challenges of managing their different work styles.

#4 ID:1345 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Interpersonal Skills, Leadership, Management, Inclusion, Generational ChallengesCourse Level: Intermediate Seat Time: 16 Minutes
Got Leadership?™ Understanding Generation Y (Millennials)™

With four generations in the workforce today, there are both challenges and opportunities to working on multi-generational teams. In this module, we will be concentrating on Gen Y - the newest generation to enter the workplace (with different expectations and work styles).

#5 ID:1082 Topic: Diversity Learning Paths: Diversity, Inclusion & Respect, Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Interpersonal Skills, Management, Onboarding, Generational ChallengesCourse Level: Intermediate Seat Time: 11 Minutes
Got Sales?™ Territory Planning
New Course

Territory planning is the process of creating the strategy and tactics necessary to deliver the required revenue and market share from a customer base. A territory may be geographic or it may consist of assigned accounts. By the end of this course, you will be able to identify the importance of territory planning and the techniques for territory planning.

#6 ID:1973 Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Sales, Customer ServiceCourse Level: Foundational Seat Time: 25 Minutes
GotSales?™ Opportunity Generation
New Course

Opportunity generation is the act of creating sales opportunities for the organization’s products and services and involves identifying both the active and latent needs of the customer. Users will learn four techniques to help them with opportunity generation.

#7 ID:1968 Topic: Sales Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Sales & Service, Customer ServiceCourse Level: Foundational Seat Time: 18 Minutes
GotSales™ Account Development
New Course

Account development is the process of creating and executing a plan to improve your organization’s market share from the customer. When appropriate, this plan may include team selling. By the end of this lesson, you will be able to identify the importance of account development and the techniques for account development.

#8 ID:1969 Topic: Sales Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Sales & Service, Customer ServiceCourse Level: Foundational Seat Time: 22 Minutes
GotSales™ Product and Solution Understanding
New Course

Product and solution understanding is the broad and deep knowledge of common product or service problems and their associated solutions, including competitive alternatives. It also includes understanding how customers use your solutions within a variety of applications.

#9 ID:1971 Topic: Sales Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Sales & Service, Customer ServiceCourse Level: Foundational Seat Time: 20 Minutes
GotSales™ System Proficiency
New Course

Systems proficiency is the ability to acquire data about your organization and your competitor’s products and services, document information about your customer, and enter orders. By the end of this lesson, learners will be able to identify the importance of System Proficiency and the different types of organizational systems.

#10 ID:1970 Topic: Sales Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Sales & Service, Selling, Customer ServiceCourse Level: Foundational Seat Time: 18 Minutes

Diversity primer in under 10 minutes! Diversity and inclusion are not the same. Inclusion allows us to leverage the advantages of diversity. Diversity without inclusion focuses on differences without necessarily seeing similarities or respecting the differences.

#11 ID:1741 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Inclusion, Respect, OnboardingCourse Level: Foundational Seat Time: 8 Minutes

In this eLearning module, we’ll discuss different reactions to ethical dilemmas at work. We’ll try to understand why we may chose to respond one way versus another and focus on the implications of those choices. By increasing your awareness of these issues, you will be more prepared to handle ethical dilemmas when they happen.

#12 ID:1324 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance, Leadership, Sales & Service, ProfessionalismCourse Level: Intermediate Seat Time: 14 Minutes

When someone at work asks you to deceive others by lying or breaking promises, they’re asking you to compromise your integrity, your reputation, your job, and at times, even the company’s reputation and the safety of others. By completing this course, you will learn some ways to respond if someone in the workplace asks you to behave deceptively, explore the possible reasons why people may ask you to lie, and realize the implications of various responses to their requests.

#13 ID:1346 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance, ProfessionalismCourse Level: Foundational Seat Time: 15 Minutes

Learning how to recognize and respond to unconscious bias is an essential skill for today’s managers. You will gain many benefits from creating a respectful workplace that will lead to success in your role as manager. In order to do this, it’s important to understand that unconscious bias can be a negative influence on attitudes and a source to lower productivity to those you manage--including yourself!

#14 ID:1446 Topic: Unconscious / Hidden Bias Learning Path: Diversity, Inclusion & Respect Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Diversity, Management, Professionalism, Inclusion, Micro-InequitiesCourse Level: Foundational Seat Time: 13 Minutes

Need a fun, quick way to introduce the concepts of diversity and inclusion in the workplace. Look no further! This course defines both diversity and inclusion - while helping users understand the benefits of embracing both – for a better workplace.

#15 ID:1368 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Compliance, Interpersonal Skills, Inclusion, Respect, OnboardingCourse Level: Foundational Seat Time: 10 Minutes

This new course will help users identify the conceptual levels of cultural competence - the ability to interact effectively with people of different cultures and socioeconomic backgrounds. Users will also be able to identify the elements of the MEET™ model, which will help them resolve misunderstandings and differences – thus helping you maintain relationships.

#16 ID:1394 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Professionalism, Inclusion, Respect, Culture CommitmentCourse Level: Foundational Seat Time: 13 Minutes

It’s sometimes difficult not to become involved in gossip and rumor sharing at work. After all, people tend to like gossip and interesting bits of information. At work, however, this type of interaction is both harmful and costly! By the end of this course, you will be able to understand the meaning of diversity and more importantly, inclusion - and the impact of gossip, assumptions, rumors and innuendo in the workplace.

#17 ID:1562 Topic: Inclusion Learning Path: Diversity, Inclusion & Respect Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, RespectCourse Level: Foundational Seat Time: 12 Minutes

In this module we’ll examine the breadth of diversity – what is it, and what does it include, as well as how to recognize opportunities for creating an inclusive environment, given the diversity that exists.

#18 ID:1289 Topic: Inclusion Learning Path: Diversity, Inclusion & Respect Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Diversity, RespectCourse Level: Foundational Seat Time: 10 Minutes

We all want to work in an environment that promotes tolerance and diversity. And in order to achieve that, you need the right tools to deal with issues of religious diversity in the workplace. This course is designed to help employees identify workplace behaviors that may not show respect for religious diversity and determine the correct action to take when inappropriate religious remarks are made.

#19 ID:1354 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Professionalism, InclusionCourse Level: Foundational Seat Time: 17 Minutes

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