Search TAG® Library (103 Assets Found)

Results for Type: eLearning - Classic

  • Diversity 101™ (eLearning Classic)
    #1 ID:1787

    Based on the national best-selling program, M.E.E.T. Breaking New Ground™, Diversity 101™ takes a fun, creative and interactive approach to describing the core components of diversity and inclusion in the workplace. This powerful, new course features 8 dramatic, thought-provoking vignettes that entertain while tackling deep diversity, inclusion and respect topics.

    eLearning - Classic Diversity, Inclusion & Respect Respect, Diversity, Inclusion, Onboarding, Unconscious / Hidden Bias, Micro-Inequities, Gender Identity, Workplace Civility, Cultural Competency Foundational 45 Minutes

  • M.E.E.T.: Breaking New Ground™ (eLearning Classic)
    #2 ID:1267

    Tackling the 'hard to discuss' issues of respect, inclusion and diversity in the workplace, the eLearning program will provide your employees with the tools they need to understand and manage their behavior as it relates to others in the workplace.

    eLearning - Classic Diversity, Inclusion & Respect Diversity, Inclusion, Respect, Unconscious / Hidden Bias, Micro-Inequities, Workplace Civility, Cultural Competency Foundational 40 - 50 Minutes

  • Conflict Clock™ (eLearning Classic)
    #3 ID:1477

    Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. This course was designed to help all employees respond to workplace conflicts successfully! Benefits include: reduced stress and frustration, increased effectiveness, more respect and recognition and increased job and personal satisfaction.

    eLearning - Classic Personal Performance Conflict Resolution, Change, Communication, Interpersonal Skills, Professionalism Foundational 35 Minutes

  • Documenting Discipline™ (eLearning Classic)
    #4 ID:2234

    Lack of solid documentation is the single most common mistake employers make when handling discipline or terminations. What if you need to justify an employment decision or termination long after it occurs? Not properly documenting can hurt you in unemployment compensation disputes, workers’ compensation cases and other legal matters. This course teaches importance of documenting your employees using the FOSA method.

    eLearning - Classic Ethics & Compliance, Leadership Employee Documentation, Management Foundational 40 Minutes

    New eLearning Course

  • Employee Engagement: Enhancing Your Work Culture™ (eLearning Classic)
    #5 ID:2242

    Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day, committed to their organization’s goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being. If the leaders of an organization understand the level of passion their workforce has for the job, they are a step ahead of the competition.

    eLearning - Classic Leadership Management, Team Builder or Retention Aid, Leading Intermediate 40 Minutes

    New eLearning Course

  • Smart Leadership: Tackling Poor Performance™ (eLearning Classic)
    #6 ID:2236

    As a leader, you’ve definitely dealt with someone who has a bad attitude! Attitudes can cause some of the most challenging situations in just about any relationship. Just being around someone who complains, whines or simply doesn’t say anything can cause you to feel frustrated, angry, or even helpless. The good news is there is a process for tackling this poor performance!

    eLearning - Classic Leadership, Personal Performance Leading, Communication, Interpersonal Skills, Collaboration, Emotional Intelligence Foundational 35 Minutes

    New eLearning Course

  • Mentoring 201™ The Next Steps for Success (eLearning Classic)
    #7 ID:2125

    Mentoring 201 takes a closer look at some key elements of the mentor/mentee partnership. This course covers the following key points for a meaningful mentoring partnership: planning for a successful discussion, setting goals, identifying career paths and establishing development needs.

    eLearning - Classic Leadership, Personal Performance Coaching & Mentoring, Communication, Interpersonal Skills, Leadership, Collaboration Intermediate 25 Minutes

  • PREVAIL!® The 3-OUT Approach to Workplace Safety (eLearning Classic)
    #8 ID:2138

    Training INCREASES our ability to take appropriate action. It gives us a greater sense of preparedness, which will help with anxiety and stress levels - especially during violent situation. It helps us prevail! This course – and the videos you will watch during the training - are very realistic. You’ll see an armed intruder, weapons fired, injuries… and fear in each character as they do correct things…and some incorrect ones… when in an armed intruder situation.

    eLearning - Classic Ethics & Compliance Workplace Violence Prevention, Workplace Safety & Awareness, Armed Intruder/Active Shooter Foundational 40 Minutes

  • Conflict 101™ (eLearning Classic)
    #9 ID:1832

    If you're like most people... you never really give much thought to conflict... you just deal with it. You either fight...take flight or...simply freeze. In other words, you argue or yell your way through it... avoid it all together... or you just don't know what to say or do. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.

    eLearning - Classic Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Leadership, Professionalism Foundational 35 Minutes

  • Courage 2 Coach™ - (eLearning Classic)
    #10 ID:1729

    Effective coaching is the single most important factor in employee development today. Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.

    eLearning - Classic Leadership, Personal Performance Coaching & Mentoring, Change, Communication, Interpersonal Skills, Management, Professionalism Foundational 35 - 40 Minutes

  • Mentoring 101™ – The Basics (eLearning Classic)
    #11 ID:1776

    A mentor is someone who provides guidance to a less-experienced employee. A mentor may be another employee or even a professional from outside of the company. Regardless of the structure, mentors are role models who shares knowledge and advice to help the mentee grow professionally.

    eLearning - Classic Leadership, Personal Performance Coaching & Mentoring, Communication, Interpersonal Skills, Leadership, Collaboration Foundational 20 Minutes

  • Bury My Heart in Conference Room B™ (eLearning Classic)
    #12 ID:1820

    Many feel they can manage, but few were born to lead! Leadership is the key! But... there is more methodology, misdirection and generalized academic babble about the concept of leadership than almost any business subject out there. This course tackles the myths of leadership!

    eLearning - Classic Leadership Leadership, Change, Communication, Management, Leading Foundational 40 Minutes

  • Good People, Bad Choices (eLearning Classic)
    #13 ID:1277

    The eLearning course is a guide to ethical decision-making and provides an excellent vehicle for discussion based training that includes such topics as confidential information, gift giving, financial accountability, copyright infringement and more.

    eLearning - Classic Ethics & Compliance Ethics, Compliance, Professionalism, Onboarding Foundational 40 Minutes

  • Motivation: Dream it. Walk it. Believe it.™ (eLearning Classic)
    #14 ID:929

    While numerous books, programs and articles talk about goal setting and motivation, most people still don't know where to begin. They need a simple, real-world and practical approach they can apply to all aspects of their lives. This program delivers the approach. Using this program, employees discover what motivates them and how to use that knowledge to set individual goals.

    eLearning - Classic Personal Performance Motivation, Change, Communication, Professionalism Foundational 30 Minutes

  • Once Upon a Leader™ (eLearning Classic)
    #15 ID:1071

    The majority of challenges calling for leadership are everyday situations in our professional and personal lives. This new eLearning course delves into these challenges and how to overcome them.

    eLearning - Classic Leadership Leadership, Interpersonal Skills, Management, Professionalism Foundational 25-30 Minutes

  • The Courage to Coach™ for Retail (eLearning Classic)
    #16 ID:1818

    The Courage to Coach™ for Retail is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance. The course will provide you with the skills necessary to directly address a common fear among managers—how to coach an employee when the employee doesn’t want to be coached.

    eLearning - Classic Leadership Coaching & Mentoring, Change, Communication, Management, Professionalism, Conflict Resolution Foundational 30-40 Minutes

  • Whale Done!™ in Action (eLearning Classic)
    #17 ID:702

    Transform your organization with the power of positive relationships

    eLearning - Classic Leadership Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism Foundational 30 - 45 minutes

  • Open Mind, Open World: Improving Intercultural Interactions™  eLearning Classic
    #18 ID:898

    The Classic version of this Open Mind, Open World is a self-study program designed to help you improve your global mindset and communication skills as you interact with others from different cultural backgrounds.

    eLearning - Classic Diversity, Inclusion & Respect, Personal Performance Communication, Sales, Interpersonal Skills, Professionalism Intermediate 45 Minutes

  • We Need to M.E.E.T.™: Managing for Respect in the Workplace - eLearning Classic
    #19 ID:672

    This eLearning course is designed to help you learn how to recognize, respond to and resolve day-to-day workplace situations to promote a respectful and inclusive working environment.

    eLearning - Classic Diversity, Inclusion & Respect Diversity, Compliance, Interpersonal Skills, Management, Professionalism, Inclusion, Respect, Cultural Competency Intermediate 30 - 45 minutes

  • L.E.A.D. with Integrity™: Promoting a Culture of Ethical Conduct and Compliance - eLearning Classic
    #20 ID:682

    How do you turn a Code of Conduct into a living, breathing part of your organization? Enlist the active, committed involvement of every leader! This eLearning course helps managers and supervisors step up to the daily task of promoting ethical conduct and ensuring compliance.

    eLearning - Classic Ethics & Compliance Ethics, Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism Intermediate 30 - 45 minutes

  • Managing Generations: M.E.E.T. for Respect in the Workplace™ - eLearning Classic
    #21 ID:676

    With four generations now active in the workforce, leaders are faced with managing an array of misunderstandings, frustrations and conflicts that can put pressure on productivity. To be effective, leaders need a better grasp of how generational differences impact working relationships and how to manage appropriately for results.

    eLearning - Classic Diversity, Inclusion & Respect Diversity, Communication, Compliance, Interpersonal Skills, Management, Professionalism, Unconscious / Hidden Bias, Micro-Inequities, Generational Challenges Intermediate 30 - 45 minutes

  • Peer Today, Boss Tomorrow™: Navigating Your Changing Role (eLearning Classic)
    #22 ID:678

    Help new managers promoted from within get up to speed fast. This course presents four proven strategies that will help new supervisors navigate changing relationships and prepare for the most difficult situations they’re likely to encounter as they assume their new role. Key strategies, activities and practical suggestions make this program an excellent choice for organizations that promote from within or train new supervisors regularly.

    eLearning - Classic Leadership Management, Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor, Onboarding Foundational 30 - 45 minutes

  • WorkSmarts™: How to Get Along, Get Noticed and Get Ahead - eLearning Classic
    #23 ID:795

    Success isn’t just about the job you do—it’s also about how you do it. Communicating effectively, working well with others, staying positive and flexible in the face of change —these are essentials for helping new employees become productive as quickly as possible.

    eLearning - Classic Personal Performance Professionalism, Communication, Interpersonal Skills, Leadership Foundational 30 Minutes

  • ATTITUDE!™ Resolving Difficult Situations in the Workplace (eLearning Classic)
    #24 ID:2099

    Unless you're a psychologist, no one really likes to deal with a difficult attitude... If we're really truthful, most of us would rather walk on hot coals before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This interactive course helps by providing a 5-step process to tackling difficult situations.

    eLearning - Classic Leadership, Personal Performance Collaboration, Communication, Interpersonal Skills, Leadership, Emotional Intelligence Foundational 40 Minutes

  • Be S.A.F.E. (Not Sorry)™: Preventing Violence in the Workplace - eLearning Classic
    #25 ID:703

    Promote a safe work environment and prevent workplace violence. Using dramatic examples taken from real life situations, this course provides specific instructions for everyone in your organization about how to make your workplace S.A.F.E. It demonstrates practical—and even necessary—tools to help keep your company safe in today’s hectic and pressure-filled world.

    eLearning - Classic Ethics & Compliance Compliance, Communication, Harassment, Leadership, Professionalism Foundational 30 - 45 minutes

  • Johnny the Bagger: A True Story of Customer Service™ (eLearning Classic)
    #26 ID:687

    This course focuses on how you can provide exceptional service to your customers. Exceptional service happens when it comes from the heart of each of us. And anyone, no matter who they are or what they do in the organization, can make a difference. Based on a true story, Johnny the Bagger® is designed to show an example of great customer service through the story of Johnny, the grocery bagger.

    eLearning - Classic Personal Performance Customer Service, Change, Communication, Motivation, Interpersonal Skills, Professionalism Foundational 30 - 45 minutes

  • Just Be F.A.I.R.™: A Practical Approach to Diversity in the Workplace (eLearning - Classic)
    #27 ID:673

    Promote inclusion and cultural competency in the workplace. Diversity can be defined as the unique characteristics of all of the various groups who make up your business environment (such as customers, managers, employees, suppliers and other stakeholders). Managing diversity is about recognizing and responding effectively to the similarities and differences among all groups that make up the organization.

    eLearning - Classic Diversity, Inclusion & Respect Cultural Competency, Communication, Compliance, Diversity, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion, Respect Foundational 30 - 45 minutes

  • The Consequences of Sexual Harassment™ (DE Employee)
    #28 ID:2148

    Specific for Delaware State Sexual Harassment Training Requirements! This course is strategically designed to deeply engage each learner - with a realistic view of workplace harassment and the fallout associated with a non-compliant culture. Using realistic and dramatic videos, character interviews and interactive components, this new course helps participants become more aware of the personal consequences surrounding sexual harassment and identify what they should do if they experience or witness a sexual harassment situation.

    eLearning - Classic Ethics & Compliance, Personal Performance Sexual Harassment, Harassment, Discrimination, Abusive Conduct, Learning Reinforcement Foundational 60 Minutes

    New eLearning Course

  • ENOUGH!™ The Consequences of Sexual Harassment (eLearning for Employees)
    #29 ID:2062

    Looking for a completely new approach to sexual harassment training? Want to actively engage your employees on key topics such as hostile work environment and quid pro quo? ENOUGH! uses a dramatic story line and interactive learning components to effectively engage learners... to trigger empathy... all while driving home key learning points regarding the deep consequences of workplace sexual harassment. The active bystander concept is also covered.

    eLearning - Classic Ethics & Compliance, Personal Performance Sexual Harassment Foundational 45 Minutes

  • ENOUGH!™ The Consequences of Sexual Harassment (eLearning for Managers)
    #30 ID:2065

    Understanding the deep consequences of workplace sexual harassment is paramount to preventing it. Managers and supervisors are held to a higher legal standard in sexual harassment cases. ENOUGH! is an interactive course providing the education, guidance and authority to help managers rise to the challenge of preventing, recognizing and reporting sexual harassment in the workplace. The active bystander concept is also covered. When it comes to workplace sexual harassment... enough is ENOUGH!

    eLearning - Classic Ethics & Compliance, Leadership Sexual Harassment, Leadership, Management Foundational 55 Minutes

  • The Right Side of the Line: Creating a Respectful & Harassment-Free Workplace™
    #31 ID:679

    Meet federal compliance standards for harassment-prevention training. The course is designed to help you recognize, respond to and resolve difficult interactions that can stem from inappropriate or illegal behaviors in the workplace. It also addresses harassment in all its form, including hazing, gossip, retaliation and more.

    eLearning - Classic Ethics & Compliance Harassment, Communication, Compliance, Interpersonal Skills, Management, Professionalism Foundational 30 - 45 minutes

  • It’s Still Not Just About Sex Anymore™: Harassment and Discrimination in the Workplace
    #32 ID:1624

    In the ever-changing work environment, it's difficult to know--or understand--what's allowed and what's not allowed at work. Using this new course, bring greater awareness to the many types of harassment which can occur in the workplace. Use with employees organization-wide for annual training or new employee orientation.

    eLearning - Classic Ethics & Compliance, Personal Performance Harassment, Compliance, Professionalism, Sexual Harassment, Discrimination, Onboarding Foundational 35 - 40 Minutes

  • M.E.E.T. on Common Ground™: Speaking Up for Respect in the Workplace
    #33 ID:671

    Promote personal responsibility for creating respectful work environments. Create a workplace where people want to come and stay. This objective is the foundation for many organizational initiatives. It seems simple enough, but in reality, it can be difficult to achieve. The reason is it requires more than the issuance of a policy, program, set of regulations or laws.

    eLearning - Classic Diversity, Inclusion & Respect Diversity, Communication, Harassment, Leadership, Professionalism, Inclusion, Respect, Personal Improvement, Unconscious / Hidden Bias, Micro-Inequities, Cultural Competency Foundational 30 - 45 minutes

  • A.C.T. with Integrity™: Real Situations for Discussions
    #34 ID:681

    Equip employees to make the right choices in tough ethical situations. This updated eLearning course will help your employees learn how to recognize the most common business ethics and compliance situations they face every day. It provides a clear, easy-to-use model that will help them think things through to arrive at the most appropriate choice of action to take, ensuring the integrity of your organization.

    eLearning - Classic Ethics & Compliance Ethics, Communication, Compliance, Interpersonal Skills, Leadership, Professionalism Foundational 30 - 45 minutes

  • Preventing Retaliation in the Workplace: Recognize. Respond. Resolve.™ (All Employees)
    #35 ID:686

    All employees are responsible for ensuring that they do not behave in a retaliatory manner. This updated course helps employees identify and report retaliatory behaviors may be observed.

    eLearning - Classic Ethics & Compliance Compliance, Communication, Harassment, Professionalism Foundational 30 minutes

  • The Right Side of the Line: The M.E.E.T. Resolution Module™
    #36 ID:680

    Help managers meet federal compliance standards for harassment-prevention training.

    eLearning - Classic Ethics & Compliance Harassment, Compliance, Interpersonal Skills, Management, Professionalism Intermediate 15 - 20 minutes

  • It's Not Just About Sex Anymore™: Harassment & Discrimination in the Workplace (eLearning)
    #37 ID:677

    Promote awareness of how harassment and discrimination impact the entire organization. This course dramatizes employee behaviors that lead to formal charges and result in serious consequences for the individuals involved. It is an eye-opening experience for everyone in the organization to discover what is/is not acceptable in today’s workplace and what their responsibilities are concerning harassment.

    eLearning - Classic Ethics & Compliance Harassment, Compliance, Harassment, Professionalism, Respect, Sexual Harassment, Abusive Conduct Foundational 35 Minutes

  • Legal Briefs™ Family and Medical Leave Act
    #38 ID:1560

    The Family and Medical Leave Act (FMLA) provides employees with health problems and family challenges the opportunity to deal with those issues without having to worry about the impact on their careers. Managers and organizations need to be aware of the purpose and benefits of the FMLA and make sure they are correctly communicating and interpreting the law to employees.

    eLearning - Classic Ethics & Compliance, Leadership Compliance, Communication, Leadership, Management, New Supervisor Intermediate 30 Minutes

  • Legal Briefs™ The Americans with Disabilities Act: Tough Questions & Straight Answers
    #39 ID:693

    By taking this updated eLearning course, your managers will learn how the ADA impacts them and their employees and find key answers to their most frequently asked questions. With critical legal information to guide decision making, this course helps managers understand their responsibilities under the ADA and how to sort through tough issues and respond effectively.

    eLearning - Classic Ethics & Compliance, Leadership Management, Compliance, Leadership, Respect Intermediate 30 minutes

  • Preventing Retaliation in the Workplace: Recognize. Respond. Resolve.™ (Manager Version)
    #40 ID:685

    Reduce the risk of costly claims by preventing workplace retaliation! This updated course helps inform managers on what retaliation is and why it is important for your organization to put practices in place to avoid this costly complaint.

    eLearning - Classic Ethics & Compliance Compliance, Communication, Harassment, Management, Professionalism Intermediate 35 Minutes

  • Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work
    #41 ID:794

    This program is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it. There is also a manager eLearning course available.

    eLearning - Classic Ethics & Compliance Harassment, Communication, Ethics, Harassment, Management, Professionalism Foundational 30 Minutes

  • Sexual Harassment: It Can Happen Here™ (Employees)
    #42 ID:683

    Educate your employees on the most common forms of sexual harassment. This course provides the understanding and skills necessary to create and maintain a respectful workplace. When people believe that who they are and what they do is respected, conflict, tension, complaints, grievances, lawsuits and turnover go down-while retention, morale and productivity go up. The end result is a workplace where people want to come-and stay.

    eLearning - Classic Ethics & Compliance Sexual Harassment, Harassment, Professionalism, Onboarding, Abusive Conduct Foundational 30 Minutes

  • Sexual Harassment: It Can Happen Here™ (Managers/Supervisors)
    #43 ID:1578

    Geared towards managers and supervisors, this course provides the understanding and skills necessary to create and maintain a respectful workplace. When people believe that who they are and what they do is respected, conflict, tension, complaints, grievances, lawsuits and turnover go down-while retention, morale and productivity go up.

    eLearning - Classic Ethics & Compliance Sexual Harassment, Harassment, Management, Professionalism, Abusive Conduct Intermediate 35 Minutes

  • Sexual Harassment? You Decide.™ Real Situations for Discussion (eLearning)
    #44 ID:684

    Updated! This eLearning course provides a solid foundation for understanding sexual harassment - through realistic scenarios and an informative narrator. Use it to supplement annual refresher sexual harassment-prevention training requirements.

    eLearning - Classic Ethics & Compliance Harassment, Communication, Compliance, Interpersonal Skills, Professionalism, Abusive Conduct Intermediate 40 Minutes

  • Sexual Harassment… It’s Not Enough to Know Better (For Employees)
    #45 ID:1479

    You, our employees, are the first line of defense against sexual harassment. This new course provides the education and guidance to help employees rise to the challenge of preventing, recognizing, and reporting sexual harassment in the workplace.

    eLearning - Classic Ethics & Compliance Sexual Harassment, Compliance Foundational 40 Minutes

  • Sexual Harassment… It’s Not Enough to Know Better (For Managers)
    #46 ID:1480

    Managers and supervisors are held to a higher legal standard in sexual harassment cases. It’s Not Enough to Know Better provides the education, guidance, and authority to help managers rise to the challenge of preventing, recognizing, and reporting sexual harassment in the workplace.

    eLearning - Classic Ethics & Compliance Sexual Harassment, Compliance Intermediate 50 Minutes

  • The Courage to Coach™: A Common Sense Approach to Confronting Tough Employee Performance Situations
    #47 ID:696

    This eLearning course is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance.

    eLearning - Classic Leadership Leadership, Change, Communication, Sales & Service, Professionalism Foundational 30 - 45 minutes

  • The Three-Dimensional Interview: Evaluating for Capability, Commitment & Chemistry™
    #48 ID:700

    This updated eLearning course shows how to take the guesswork out of evaluating candidates and selecting the right person for the job. Get practical, step-by-step instructions for how to effectively plan and conduct consistent, structured interviews.

    eLearning - Classic Leadership Management, Change, Leadership, Professionalism, Hiring & Recruiting Intermediate 30 - 45 minutes

  • Without Regard… (For Managers)
    #49 ID:1469

    Without Regard… is designed to be a brief but effective overview of workplace discrimination for managers & supervisors - and is now in our eLearning Classic format! To avoid the high cost of workplace discrimination, organizations and their employees must know what is and isn’t discrimination, as well as what actions to take if discrimination occurs.

    eLearning - Classic Ethics & Compliance Discrimination, Communication, Harassment, Interpersonal Skills, Management, Professionalism, Inclusion, Respect Intermediate 50 Minutes

  • The Consequences of Sexual Harassment™ (CA Employees) - Spanish Version
    #50 ID:2192

    Now in Spanish! This interactive course is designed to meet SB1343 requirements for employee training and will engage each learner with a realistic view of workplace sexual harassment and the fallout associated with a non-compliant culture. Hostile Work Environment and Quid Pro Quo harassment (and their various forms) are discussed and addressed. The consequences of sexual harassment are deep and impact everyone within an organization.

    eLearning - Classic Ethics & Compliance Sexual Harassment, Harassment, Abusive Conduct, Learning Reinforcement Foundational 60 Minutes

    New eLearning Course

  • The Consequences of Sexual Harassment™ (NY/NYC Employee) - Spanish Version
    #51 ID:2193

    Now in Spanish! Change behavior. Deeply engage each learner - with a realistic view of workplace harassment and the fallout associated with a non-compliant culture. Using dramatic videos, character interviews and interactive components, this new course helps participants become more aware of the personal consequences surrounding sexual harassment and identify what they should do if they experience or witness a sexual harassment situation.

    eLearning - Classic Ethics & Compliance Sexual Harassment, Sexual Harassment, Abusive Conduct, Learning Reinforcement Foundational 50 Minutes

    New eLearning Course

  • Human Trafficking Awareness - Hospitality Industry Overview
    #52 ID:2200

    Human trafficking is very real issue in the United States! Traffickers often take advantage of the privacy and anonymity accessible through the hospitality industry. Hotels and motels can be especially attractive locations for all forms of trafficking. This interactive course gives an overview of human trafficking, the warning signs and how to report suspicious activity. Can be used for SB970 (California training) requirements.

    eLearning - Classic Ethics & Compliance Compliance, Workplace Safety & Awareness, Communicating Safety Foundational 25 Minutes

    New eLearning Course

  • The Consequences of Sexual Harassment™ (CA Employees)
    #53 ID:2104

    Specific for California Sexual Harassment Training Requirements! This interactive course is designed to meet SB1343 requirements for employee training and will engage each learner with a realistic view of workplace sexual harassment and the fallout associated with a non-compliant culture. Hostile Work Environment and Quid Pro Quo harassment (and their various forms) are discussed and addressed. The consequences of sexual harassment are deep and impact everyone within an organization. Other concepts addressed: Active Bystander, Sex Stereotyping, Retaliation and more.

    eLearning - Classic Ethics & Compliance Sexual Harassment, Harassment, Abusive Conduct, Learning Reinforcement Foundational 60 Minutes

  • ATTITUDE!™ Resolving Difficult Situations in the Workplace for Healthcare (eLearning)
    #54 ID:2116

    Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. It doesn’t take much for a co-worker, supervisor, or even a patient to feel the negative effects from someone with a bad attitude. The good news is there is a process for dealing with these difficult people! The course will walk you through four scenarios, which demonstrate negativity problems and how to deal with them to improve results.

    eLearning - Classic Leadership, Personal Performance Collaboration, Communication, Interpersonal Skills, Leadership, Conflict Resolution, Emotional Intelligence Foundational 40 Minutes

  • The Consequences of Sexual Harassment™ (NY Employee)
    #55 ID:2101

    Specific for New York State/NYC Sexual Harassment Training Requirements! This course is strategically designed to deeply engage each learner - with a realistic view of workplace harassment and the fallout associated with a non-compliant culture. Using realistic and dramatic videos, character interviews and interactive components, this new course helps participants become more aware of the personal consequences surrounding sexual harassment and identify what they should do if they experience or witness a sexual harassment situation.

    eLearning - Classic Ethics & Compliance, Personal Performance Sexual Harassment, Harassment, Abusive Conduct, Learning Reinforcement Foundational 50 Minutes

  • The Consequences of Sexual Harassment™ (NY Manager)
    #56 ID:2102

    Specific for New York State/NYC Sexual Harassment Training Requirements! Understanding the deep consequences of workplace sexual harassment is paramount to preventing it. Managers and supervisors are held to a higher legal standard in sexual harassment cases. This interactive course provides the education, guidance and authority to help managers rise to the challenge of preventing, recognizing and reporting sexual harassment in the workplace. When it comes to workplace sexual harassment... enough is enough!

    eLearning - Classic Ethics & Compliance, Personal Performance Sexual Harassment, Harassment, Abusive Conduct, Learning Reinforcement Foundational 60 Minutes

  • Taking TIME to Lead™
    #57 ID:2103

    As a supervisor or manager, you’re responsible for yourself and others. Your role is vital to the success of the organization. Your leadership impacts morale, teamwork, collaboration, respect, inclusion, innovation, quality… and the list goes on... This powerful course provides an effective model for leading through workplace issues and conflict.

    eLearning - Classic Leadership Conflict Resolution, Communication, Interpersonal Skills, Management, Leading Intermediate 25 Minutes

  • The Oh Series™ Everyday Workplace Ethics (eLearning)
    #58 ID:1987

    We’re all faced with making decisions every day. When making a decision that involves right & wrong choices, sometimes it's tough to figure out what's the best decision in a given situation. It’s important to remember that our decisions can result in actions that have major consequences - for the organization, our customers and for ourselves.

    eLearning - Classic Ethics & Compliance Ethics, Compliance, Conflict Resolution, Collaboration, Problem Resolution Foundational 25 Minutes

  • Sales Series: Win the S.A.L.E.™ - Coaching for Sales Success
    #59 ID:780

    This program is designed to help sales managers recognize and respond to common challenges by providing a four-step process (S.A.L.E.) which can be used to motivate and coach sales staff.

    eLearning - Classic Personal Performance Sales & Service, Communication, Professionalism, Coaching & Mentoring Intermediate 25 minutes

  • Sales Series: Win the S.A.L.E.™ - Supporting the Sale
    #60 ID:781

    Designed for service and support professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.

    eLearning - Classic Personal Performance Sales & Service, Communication, Professionalism Intermediate 25 minutes

  • M.E.E.T. Zero Tolerance™: Enforcing Zero Tolerance with Fairness and Respect
    #61 ID:711

    Enforce zero-tolerance policies with fairness and respect. Although most zero-tolerance policies seem pretty clear, when the human dynamic is added to the equation, the solution may no longer be so clear cut. This makes the manager’s job of enforcing the policy much more challenging. This course is designed to show how to enforce zero-tolerance situations at work while maintaining fairness, equity and respect for all employees.

    eLearning - Classic Diversity, Inclusion & Respect Diversity, Communication, Harassment, Leadership, Professionalism, Culture Commitment, Conflict Resolution, Communication & Influencing Intermediate 30 - 45 minutes

  • Let's T.A.L.K.™:  Handling the Difficult Performance Appraisal
    #62 ID:698

    Let’s T.A.L.K.™ is designed to assist managers and supervisors in dealing with difficult performance appraisal situations. The performance appraisal process is part of an ongoing, year-round process of giving constant feedback and support, making sure people know what is expected and setting goals for the future.

    eLearning - Classic Leadership Assessing Performance, Communication, Interpersonal Skills, Leadership, Management, Conflict Resolution Intermediate 40 Minutes

  • Integrity Every Day: Real Choices. Right Decisions.™
    #63 ID:708

    As a healthcare employee, you face situations every day where you have some real choices to make. And it’s important that you understand your responsibilities in those situations and then make the right decisions. This course is designed to help you learn how to do the right thing, for the right reasons, in the right way.

    eLearning - Classic Ethics & Compliance Ethics, Change, Compliance, Leadership, Professionalism Foundational 30 - 45 minutes

  • A.C.E. It!™: How to Solve Tough Workplace Problems
    #64 ID:707

    Help individuals and teams quickly confront and solve workplace problems. Use the A.C.E. Model - a set of logical and intuitive steps that enable participants to coach employees in the resolution of problems that otherwise would adversely affect productivity, morale, and job satisfaction.

    eLearning - Classic Personal Performance Interpersonal Skills, Change, Communication, Leadership, Sales & Service Foundational 30 - 45 minutes

  • Another Look: Defining Respect in Healthcare™ (eLearning)
    #65 ID:1070

    A compelling eLearning course that investigates and addresses diversity and inclusion within the healthcare industry.

    eLearning - Classic Diversity, Inclusion & Respect Diversity, Professionalism, Inclusion, Respect, Onboarding, Cultural Competency Foundational 30 Minutes

  • Bad Apples™: How to Deal with Difficult Attitudes (eLearning)
    #66 ID:782

    Eliminate negativity by dealing effectively with difficult attitudes. Bad Apples will provide you with a clear, easy-to-use model that will help you think things through to deal with negative attitudes. This course walks you through five scenarios, which demonstrate negativity problems and how to deal with them to improve results.

    eLearning - Classic Personal Performance Interpersonal Skills, Change, Communication, Interpersonal Skills, Leadership, Professionalism, Collaboration Foundational 40 Minutes

  • Conflict Clock™ for Managers & Supervisors
    #67 ID:1515

    Put the kibosh on conflict! This new eLearning course gives managers a new perspective on understanding and resolving conflict. Conflict Clock™ for managers will give you a quick reinforcement and a model for successfully resolving workplace conflict.

    eLearning - Classic Leadership Conflict Resolution, Communication, Interpersonal Skills, Professionalism Intermediate 20 Minutes

  • Courageous Change: Succeeding in a Changing World!
    #68 ID:1081

    Are you finding it challenging to overcome obstacles? Can you persevere during times of trial and difficulty? Almost every instance of leadership that pushes us toward progress involves change. This new eLearning course geared towards managers helps learners quickly understand and respond change in the workplace via the ACTION model.

    eLearning - Classic Personal Performance Change, Management Intermediate 30 Minutes

  • Everybody Wins: How to Turn Conflict into Collaboration
    #69 ID:697

    Conflict is everywhere. It’s natural and unavoidable. Conflict is something we all deal with in one form or another every day. The problem is that many of us don’t deal with it well. It’s important to realize that conflict isn’t always a negative experience. It depends on how we view it, our own skills at handling it and our ability to deal with it.

    eLearning - Classic Personal Performance Interpersonal Skills, Communication, Diversity, Management, Professionalism, Inclusion, Respect Foundational 30 - 45 minutes

  • Exceeding Internal Customer Expectations
    #70 ID:1554

    “Customer service” is sometimes used as a buzz phrase. We hear that great customer service, for our external customer, depends on excellent internal customer service. But what does that mean? Having satisfied customers leads to increased revenue and increased brand awareness. Having satisfied employees is the key contributor to a company’s success — especially in tough economic times.

    eLearning - Classic Personal Performance Customer Service, Communication, Interpersonal Skills, Professionalism Foundational 25 Minutes

  • F.A.I.R. in Action™ for Managers (eLearning)
    #71 ID:674

    Diversity is about understanding the unique characteristics of the various groups that make up your business environment (such as customers, managers, employees, suppliers and other stakeholders). The paradox of diversity is that sometimes people may have to be treated differently in order to be treated fairly. F.A.I.R. in Action is designed to help you recognize and respond to those similarities and differences and understand what diversity really is and when it matters most in the workplace.

    eLearning - Classic Diversity, Inclusion & Respect Inclusion, Communication, Compliance, Diversity, Interpersonal Skills, Leadership, Unconscious / Hidden Bias, Micro-Inequities Foundational 30 - 45 minutes

  • Fearless Facilitation!™ How to Lead Effective Meetings
    #72 ID:793

    Turn ineffective meetings into highly productive sessions! Fearless Facilitators expertly foster participation and make any group session more productive.

    eLearning - Classic Leadership, Personal Performance Communication, Communication, Interpersonal Skills, Leadership, Professionalism, Communication & Influencing, Onboarding Intermediate

  • Fearless Facilitation!™: How to Lead Effective Training
    #73 ID:796

    Exemplary facilitators are fearless because they prepare thoroughly for training sessions, are organized to the minutest detail, respect the experiences of adult learners, attend to various learning styles, and masterfully draw out the wisdom of participants. This course will help turn ineffective training into highly productive sessions.

    eLearning - Classic Leadership, Personal Performance Effective Training, Interpersonal Skills, Leadership, Professionalism Intermediate 35 Minutes

  • Generations: M.E.E.T. for Respect in the Workplace™
    #74 ID:675

    Minimize conflict and strengthen collaboration among all generations! This new course is designed to prepare you for working with generational differences in real-world situations. Every organization in the United States is experiencing a new set of workplace dynamics based upon the phenomenon of four generations working together—either in its own workplace or in its client, customer and supplier base.

    eLearning - Classic Diversity, Inclusion & Respect Diversity, Communication, Compliance, Interpersonal Skills, Management, Professionalism, Generational Challenges Foundational 30 - 45 minutes

  • Get the Whole Picture™: Asking Probing Questions in a Behavioral-Based Interview
    #75 ID:1649

    This course was created for people who are already familiar with basic behavior-based interviewing. It is an advanced workshop-format designed to significantly improve probing skills. Developed in collaboration with Dr. Paul Green, a leading industrial psychologist and behavioral-based interviewing expert, this course enables participants to identify their personal probing style and then practice five effective probing strategies.

    eLearning - Classic Leadership Interviewing, Leadership, Professionalism, Hiring & Recruiting Advanced 30 Minutes

  • Glad I Could Help: Real Customer Service Situations for Discussion™
    #76 ID:704

    Show employees how to respond positively in difficult customer service situations. The course also reinforces the fact that employees have a far greater impact on the customer’s positive perception of the organization than a manager, the organization’s customer service policies or a marketing campaign.

    eLearning - Classic Personal Performance Customer Service, Communication, Interpersonal Skills, Sales & Service, Professionalism Foundational 30 - 45 minutes

  • I Wish My Manager Would Just...™ (eLearning)
    #77 ID:788

    25,000 employees can't be wrong…when it comes to knowing what managers and supervisors can do to make their workplaces more productive, efficient and rewarding. Based on candid responses gathered in a large-scale, five-year survey, this course helps managers and supervisors consider the impact—positive and negative—that their management styles have on employees. It's a refreshing and honest look at the relationship between employees and managers.

    eLearning - Classic Leadership Leadership, Change, Communication, Professionalism Foundational 10 Minutes

  • Improving Personal Productivity: How to Accomplish More with Less Stress
    #78 ID:1068

    This new eLearning course gives you easy-to-use tools you need to begin improving your personal productivity - including how to avoid time wasters!

    eLearning - Classic Personal Performance Personal Improvement, Communication, Professionalism Foundational 25 - 30 Minutes

  • It's the Law™: The Legal Side of Management (eLearning)
    #79 ID:688

    As managers, we make decisions every day that impact the lives of the people who work for us. We have an obligation to make sure those decisions don’t result in a lawsuit. This is a lot of responsibility for managers. This updated eLearning course can help you put the legalities of management into perspective and keep your organization out of the courtroom.

    eLearning - Classic Ethics & Compliance, Leadership Management, Communication, Compliance, Diversity, Harassment, Interpersonal Skills, Professionalism, Inclusion, Respect Foundational 40 Minutes

  • Legal Briefs™ Discipline & Termination: Improving Performance & Reducing Liability
    #80 ID:689

    Discipline and termination are critical business issues managers deal with regularly, though not always effectively. Through plain-speak language and practical examples, this course demonstrates protocol and procedures to follow for legal compliance and successful decision making.

    eLearning - Classic Ethics & Compliance, Leadership Management, Compliance, Professionalism Intermediate 30 - 45 minutes

  • Legal Briefs™ Harassment & Discrimination: Promoting Respect & Preventing Discrimination
    #81 ID:690

    Harassment and discrimination are probably two of the most well known legal issues managers face. Unfortunately, they are also the two areas where managers can get themselves into the most trouble. Even with all the publicity on this topic in the media, many managers are not aware of their responsibilities regarding harassment and discrimination This course covers critical information on the things you need to be aware of in terms of how harassment and discrimination impacts you, as a manager, on a daily basis.

    eLearning - Classic Ethics & Compliance, Leadership Management, Compliance, Harassment, Professionalism Intermediate 30 minutes

  • Legal Briefs™ Recruiting & Hiring: A Manager's Guide to Staying Out of Court
    #82 ID:691

    All organizations have to recruit and hire new employees. It is one of a manager’s most important duties. Finding the right person for the right job can be a struggle for any manager, not to mention the myriad of legal issues that surround recruiting and hiring. This course is designed to simplify recruiting and hiring by focusing on the toughest issues managers face and giving you some real-world examples to help you understand and implement a recruiting and hiring process.

    eLearning - Classic Ethics & Compliance, Leadership Management, Compliance, Professionalism, Interviewing, Hiring & Recruiting, New Supervisor Intermediate 30 Minutes

  • Legal Briefs™ Substance Abuse: The Manager's Role in Creating & Maintaining a Drug-free Workplace
    #83 ID:692

    We have a responsibility to understand and communicate to employees the organization’s policy on substance use or abuse in the workplace. This course contains critical information on the things you need to be aware of in terms of how substance use and abuse in the workplace impacts you as a manager, your employees and your organization.

    eLearning - Classic Ethics & Compliance, Leadership Substance Abuse, Compliance, Management, Professionalism, Employee Wellness Intermediate 30 minutes

  • Legal Briefs™ Workplace Privacy: Does It Really Exist?
    #84 ID:694

    Workplace privacy issues can be tricky—in large part due to expectations on the part of employees of having the same rights to privacy at work as they do at home. From things such as appropriate handling of employee records and information to the need of the company to track the use of technology, privacy definitions and expectations can raise many questions for which managers need to have the answers.

    eLearning - Classic Ethics & Compliance, Leadership Management, Communication, Professionalism Intermediate 30 - 45 minutes

  • Legal Briefs™ Workplace Violence: The Legal Role in Keeping Your Workplace Safe
    #85 ID:695

    Workplace violence is an issue that no one can afford to ignore. An organization’s top priority is to ensure the safety of the workplace. But there are also some legal liability issues that you need to be aware of. This course provides an understanding of critical issues related to workplace violence including five of the toughest issues managers must deal with.

    eLearning - Classic Ethics & Compliance, Leadership Management, Compliance, Professionalism Intermediate 30 - 45 minutes

  • Life IS a Series of Presentations™: Inspire, Inform & Influence. Anytime, Anywhere.
    #86 ID:706

    The process of transmitting information from one mind to the minds of others is a very complex process. This course simplifies the process through the P.O.I.N.T. model. The model prescribes a series of steps to follow that enable participants to inspire, inform and influence others confidently and persuasively.

    eLearning - Classic Personal Performance Communication, Communication, Interpersonal Skills, Sales & Service, Professionalism, Communication & Influencing Foundational 30 - 45 minutes

  • Prevent Workplace Bullying: How to Recognize and Respond to Bullies at Work - Managers
    #87 ID:797

    This program for managers is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.

    eLearning - Classic Ethics & Compliance Harassment, Communication, Ethics, Harassment, Management, Professionalism Intermediate 35 Minutes

  • Protecting Intellectual Property
    #88 ID:2095

    A great primer on IP protection! Intellectual property protection is critical to fostering innovation. Without protection of ideas, businesses and individuals would not fully benefit from their inventions and would focus less on research and development.

    eLearning - Classic Ethics & Compliance Compliance, Ethics Foundational 20 Minutes

  • Ready. Set. CHANGE! Reacting Smarter. Adapting Faster. Engaging Together.
    #89 ID:709

    Change in the workplace today has taken on a new dimension. It is no longer just an event or an initiative, is it? Rather, it is pervasive and constant, and it impacts all of us. This course will provide you with a clear and practical strategy that will help you develop the skills to understand, respond to and navigate any change in a way that’s positive and productive for you, coworkers, customers and the organization.

    eLearning - Classic Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism, Conflict Resolution, Onboarding Intermediate 35 Minutes

  • Sales Series: Win the S.A.L.E.™: One Step at a Time
    #90 ID:775

    Designed for sales professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience - enabling them to strengthen your organization's sales performance - top-to-bottom.

    eLearning - Classic Personal Performance Sales & Service, Sales & Service, Professionalism, Selling Foundational 35 Minutes

  • Substance Abuse - A Real Danger™
    #91 ID:1802

    Most people have had too much to drink at least once in their lives. Unfortunately, people don’t always recognize the danger of drinking alcohol or using drugs. In this lesson, we’ll discuss the dangers of substance abuse, the effects of different substances, factors behind substance abuse and support options available in the workplace.

    eLearning - Classic Ethics & Compliance, Personal Performance Substance Abuse, Compliance, Workplace Safety & Awareness, Employee Wellness Foundational 20 Minutes

  • The Extraordinary Leader: Going from Good to Great™ - eLearning
    #92 ID:705

    In a world growing increasingly complex, there is an urgent need for leaders at every level and in every organization. The need is for leaders who are prized because of contributions they make to their organizations, the role models they present and the elevated standards of performance they set. The Extraordinary Leader is a course designed to help leaders develop competencies needed to produce extraordinary results in their organizations.

    eLearning - Classic Leadership Leadership, Change, Communication, Motivation, Interpersonal Skills, Management, Professionalism, Coaching & Mentoring, Collaboration, Communication & Influencing Intermediate 30 - 45 minutes

  • The Foreign Corrupt Practices Act (FCPA) – An Overview
    #93 ID:2066

    U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. U.S. employees and the companies they represent who violate this law face prosecution when caught paying or accepting bribes from foreign officials. Violators pay heavy fines...and the people involved can spend years in prison. This course provides a comprehensive overview of the FCPA.

    eLearning - Classic Ethics & Compliance Ethics, Compliance Foundational 25 Minutes

  • The Oh Series™ Ethics & Transparency (eLearning)
    #94 ID:1988

    Price fixing. Bid rotation. Bribery. When we’re faced with a decision that involves right and wrong choices, sometimes it's tough to figure out what's the best decision in a given situation. In this program, we're going to look at some examples of ethical situations that can make a person say “OH?...”

    eLearning - Classic Ethics & Compliance, Personal Performance Ethics, Compliance, Professionalism, Conflict Resolution, Collaboration, Problem Resolution Foundational 30 Minutes

  • The Oh Series™ Everyday Ethics (The Complete Series)
    #95 ID:2139

    The complete Oh Series situations in one course! When we’re faced with a decision that involves right and wrong choices at home or at work, sometimes it's hard to figure out what's the best decision in a given situation. This complete course covers 12 tricky ethical situations that make you go... "OH?!?"

    eLearning - Classic Ethics & Compliance Ethics, Compliance, Conflict Resolution, Collaboration, Problem Resolution Foundational 40 Minutes

  • TrainingBytes® - Achieving Communication Excellence (eLearning)
    #96 ID:936

    As long as there are individuals interacting in the workplace, there is a need for sharpened, effective communication skills to diffuse potential problems, increase productivity and accelerate results.

    eLearning - Classic Personal Performance Communication, Interpersonal Skills, Professionalism, Onboarding Foundational 25 minutes

  • TrainingBytes® - Increasing Emotional Intelligence (eLearning)
    #97 ID:799

    Help your emerging leaders advance their interpersonal skills and become more resilient in the face of workplace challenges.

    eLearning - Classic Personal Performance Professionalism, Change, Interpersonal Skills, Collaboration, Emotional Intelligence Foundational 25 Minutes

  • TrainingBytes® - Managing Your Own Productivity (eLearning)
    #98 ID:792

    Give your emerging leaders new insight into why individual responsibility and initiative are essential to personal and team success.

    eLearning - Classic Personal Performance Professionalism, Change, Interpersonal Skills Foundational 35 Minutes

  • Whale Done!™: The Power of Positive Relationships
    #99 ID:701

    Transform your organization with the power of positive relationships - based on the highly popular and best-selling book by Ken Blanchard.

    eLearning - Classic Leadership Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism Foundational 30 - 45 minutes

  • Whistleblowing and the Law
    #100 ID:2087

    The Whistleblower Protection Act of 1989, commonly known as the WPA, is a U.S. federal law that protects federal whistleblowers who work for the government and report agency misconduct. This course provides and overview of the WPA and WPEA.

    eLearning - Classic Ethics & Compliance Ethics, Compliance, Professionalism Foundational 20 Minutes