Search TAG® Library (143 Assets Found)

Results for Keywords: sales Topic: Sales

  • Are You Going to Get That?

    How to best handle phone calls while also helping another customer in person.

    #41 ID:110 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Retail Other Topics: Communication, Interpersonal Skills, Professionalism, Customer Service Closed Captioned
  • Let Me Make Myself Perfectly Clear

    Meeting a customer's needs without going against company policy.

    #42 ID:116 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Recognize Opportunities

    Helping a sales staff member recognize sales opportunities.

    #43 ID:606 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Sales Closed Captioned
  • Recognize Opportunities Example 1

    An example of how sales team members can practice skills to recognize sales opportunities.

    #44 ID:607 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Sales Closed Captioned
  • Recognize Opportunities Example 2

    An example of how sales team members can practice skills to recognize sales opportunities.

    #45 ID:608 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Sales Closed Captioned
  • Resolving Problems Example 1

    A demonstration of how to use problem-solving skills to help resolve an issue with a sales team member.

    #46 ID:605 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Sales, Problem Resolution Closed Captioned
  • Set the Stage

    Discusses how to successfully prepare for a sales call.

    #47 ID:609 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Sales Closed Captioned
  • Win the S.A.L.E.™: Putting it All Together

    Designed for service and support professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.

    #48 ID:778 Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Sales & Service, Professionalism, Coaching & Mentoring, Selling, Communication & Influencing Course Level: Foundational Seat Time: 25 minutes
  • Got Performance?™ Think Like a Customer

    Great customer service means putting your heart into everything you do. It’s about making customers feel valued. It’s caring plain and simple. The only thing that counts is what the customer thinks. After completing this course, you will be able to identify the importance of customer service and choose behaviors to improve customer service

    #49 ID:1466 Topic: Sales & Service Learning Paths: Leadership, Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Customer Service Course Level: Foundational Seat Time: 10 Minutes
  • Coaching for S.A.L.E.™ Success: Program Conclusion

    Program summary for Coaching for S.A.L.E. Success.

    #50 ID:597 Topic: Sales & Service Learning Path: Leadership Type: Video Summary Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Win the S.A.L.E.™: One Step at a Time - Program Conclusion

    Conclusion for the One Step at a Time program.

    #51 ID:601 Topic: Sales & Service Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Win the S.A.L.E.™: Putting It All Together - Program Conclusion

    Summary/closing for the Putting It All Together program.

    #52 ID:599 Topic: Sales & Service Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism
  • Coaching for S.A.L.E.™ Success: Program Introduction

    Program opening/set the stage for Coaching for S.A.L.E. Success.

    #53 ID:596 Topic: Sales & Service Learning Path: Leadership Type: Video Introduction Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Win the S.A.L.E.™: One Step at a Time - Program Introduction

    Program opening/sets the stage for One Step at a Time.

    #54 ID:600 Topic: Sales & Service Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Win the S.A.L.E.™: Putting It All Together - Program Introduction

    Program opening/sets the scene for Putting It All Together.

    #55 ID:598 Topic: Sales & Service Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism
  • Open Mind, Open World: Improving Intercultural Interactions™  eLearning Classic

    The Classic version of this Open Mind, Open World is a self-study program designed to help you improve your global mindset and communication skills as you interact with others from different cultural backgrounds.

    #56 ID:898 Topic: Communication Learning Paths: Diversity, Inclusion & Respect, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Sales, Interpersonal Skills, Professionalism Course Level: Intermediate Seat Time: 45 Minutes
  • The Courage to Coach™: A Common Sense Approach to Confronting Tough Employee Performance Situations

    This eLearning course is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance.

    #57 ID:696 Topic: Leadership Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Sales & Service, Professionalism Course Level: Foundational Seat Time: 30 - 45 minutes
  • TrainingBriefs™ Competing Customer Service Priorities
    New Course

    New Micro-Learning! Customers deserve our undivided attention. Being interrupted by the phone when you are dealing with a face-to-face customer can be a challenge if you don’t know the steps to take.

    #58 ID:2068 Topic: Customer Service Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Sales & Service, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • The Oh Series™ Ethics & Transparency

    When it comes to price fixing, bid rotation, bribery... your organization has specific policies prohibiting these illegal behaviors. In this program, we'll look at some examples of Sherman Act/DOJ-related ethical situations that can make a person say “OH?...”

    #59 ID:2016 Topic: Ethics Learning Path: Ethics & Compliance Type: Complete Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Sales, Professionalism, Culture Commitment Closed Captioned
  • A.C.E. It!™ How to Solve Tough Workplace Problems

    Does your organization recycle the same tired approaches to problems that never seem to go away? Equip your workforce with a proven problem-solving model to tackle poor quality, inefficiency, uneven performance and more. Individuals or teams can solve any problem once and for all when they learn to A.C.E. It!

    #60 ID:24 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Complete Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Leadership, Sales & Service Closed Captioned