Search TAG® Library (145 Assets Found)

Results for Keywords: sales Topic: Sales

  • Whale Done! in Action - Program Introduction/Whale Done! Philosophy in Action: Build Trust,Accentuat

    Introduces the Whale Done! philosophy of building positive relationships to turn your workplace into a place with a positive and passionate spirit

    #121 ID:386 Topic: Leadership Learning Path: Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism Closed Captioned
  • Whale Done! - Lapel Pins (10 pack)

    Great as a training take away or reinforcement of the Whale Done!

    #122 ID:534 Topic: Leadership Learning Path: Leadership Type: Tools & Take Aways Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism
  • Whale Done! - Whale Tail Ink Pens (10 pack)

    This simple "whale tail" black ink pen makes a great gift or prize for participants of the Whale Done!

    #123 ID:540 Topic: Leadership Learning Path: Leadership Type: Tools & Take Aways Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism
  • SMART-START™ Coaching: It Takes Work!

    This brief, high-impact video uses inspirational quotes and thought-provoking statements, wrapped around music, visual images and graphics to enlighten your audience about coaching others.

    #124 ID:501 Topic: Leadership Learning Path: Leadership Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Management, Sales & Service, Professionalism
  • She's Just a Kid

    Stereotyping based on age.

    #125 ID:417 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Inclusion, Respect, Unconscious / Hidden Bias Closed Captioned
  • The Oh Series™ -  Everyday Ethics: Divide and Conquer

    Dividing up a sales territory to keep a competitor out of the bidding process is an example of an illegal bidding practice known as market division. This practice usually results in higher bid prices - hurting competition and consumers.

    #126 ID:1765 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism, Discussion Trigger, Onboarding Closed Captioned
  • SafetyBytes® Electrical Safety: Using Portable Equipment

    Engineers, electricians, and other professionals work with electricity directly, including working on overhead lines, cable harnesses, and circuit assemblies. Others, such as office workers and sales people, work with electricity indirectly and may also be exposed to electrical hazards. In this SafetyBytes® lesson, we’ll discuss using portable equipment.

    #127 ID:1701 Topic: Electrical Safety Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness, Safety Orientation Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Creating a Positive Customer Experience
    New Course

    New Micro-Learning! Creating a positive customer experience requires flexibility. To gain and maintain customer loyalty, you must focus on active listening, demonstrate a positive attitude and be ready to solve problems.

    #128 ID:2107 Topic: Customer Service Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • Clarify Change (set-up)

    Using clarification techniques to feel comfortable with a change in process

    #129 ID:407 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Commit to Change (set-up)

    How to gain commitment for a change

    #130 ID:411 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Retail & Hospitality Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Communicate about Change (resolution)

    The importance of communication when dealing with change

    #131 ID:410 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Communicate About Change (Set-Up)

    The importance of communication when dealing with change.

    #132 ID:409 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • This Needs to Go Out Today

    Offering internal customers solutions when their needs have not been met.

    #133 ID:113 Topic: Customer Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Where Are the Drop Cloths?

    Handling interruptions effectively; putting your focus on the customer even when you're busy.

    #134 ID:115 Topic: Customer Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Glad I Could Help - Program Conclusion/Summary/Review

    Summarizing key points of the "Glad I Could Help" approach to meeting customers' needs.

    #135 ID:118 Topic: Customer Service Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Johnny the Bagger® - Final Thought

    How to provide service from the heart

    #136 ID:405 Topic: Customer Service Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism, Customer Service
  • Glad I Could Help - Opening Montage/Service Attitude Introduced

    Introduce how a service representative's response is the key factor in creative a positive customer experience.

    #137 ID:108 Topic: Customer Service Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Clarify Goals and Identify Concerns

    The importance of knowing what you want to achieve in order to solve problems.

    #138 ID:19 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Leadership, Communication & Influencing Closed Captioned
  • The Oh Series™ -  Everyday Ethics: It's Expected

    While bribery may be more commonly accepted in some countries, people who work for U.S. companies and organizations are expected to adhere to U.S. anti-bribery laws regardless of the country in which they’re doing business.

    #139 ID:1774 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism, Discussion Trigger, Onboarding Closed Captioned
  • The Oh Series™ -  Everyday Ethics: The Only Game In Town

    Forcing a customer to pay higher prices is known as price fixing by reducing supply. A price fixing conspiracy to reduce inventory in order to raise prices hurts the company and ultimately the customers - who end up paying higher prices.

    #140 ID:1769 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism, Discussion Trigger, Onboarding Closed Captioned