Search TAG® Library (157 Assets Found)

Results for Keywords: new supervisor

  • SMART-START™ New Supervisor: So, Now You're the Boss
    #1 ID:495

    A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion for new managers and supervisors.

    Meeting Openers Leadership Leadership, Change, Interpersonal Skills, Leadership

  • Legal Briefs™ Family and Medical Leave Act
    #2 ID:1560

    The Family and Medical Leave Act (FMLA) provides employees with health problems and family challenges the opportunity to deal with those issues without having to worry about the impact on their careers. Managers and organizations need to be aware of the purpose and benefits of the FMLA and make sure they are correctly communicating and interpreting the law to employees.

    eLearning - Classic Ethics & Compliance, Leadership Compliance, Communication, Leadership, Management, New Supervisor Intermediate 30 Minutes

  • Leadership 101
    #3 ID:888

    Learners taking this course will quickly understand that leadership is the willingness and ability to influence those around them at all levels. They will also explore different methods for being more influential and identify leadership behaviors in a variety of situations. This course also helps learners determine ways to develop committed team members; and develop vision, mission and goal statements.

    eLearning - Advantage Leadership Leadership, Interpersonal Skills, Coaching & Mentoring, New Supervisor, Onboarding Intermediate 35 Minutes

  • After the Hire: Retaining Good Employees
    #4 ID:805

    Hiring good employees is never easy. Managers and their organizations must also focus on strategies for keeping their best employees on the job. This program focuses on how to keep your best employees loyal to your organization.

    Off-The-Shelf Video Program (ILT) Leadership Hiring & Recruiting, Management, Retention Aid, New Supervisor

  • Good People, Bad Choices - A Guide to Ethical Decision Making
    #5 ID:807

    Almost every day, we hear of an organization being accused of ethical misconduct. Nearly all of these organizations had a code of ethics, detailed policies and specific procedures. But it’s not the organization that behaved unethically; it was the i

    Video Vignettes Ethics & Compliance Ethics, Compliance, Ethics, Leadership, New Supervisor

  • Succeeding vs. Settling (Employee View Point)
    #6 ID:1878

    Keeping the best employees means you need to help them succeed! That takes effort and desire on your part. Desire to give feedback - both good and critical... and encouragement.

    Video Vignettes Leadership Management, Leadership, Retention Aid, Assessing Performance, New Supervisor

  • TrainingBriefs™ Empowered Leadership
    #7 ID:2108

    New Micro-Learning! As a leader, your ability to manage workforce performance effectively is the single most important factor in attracting and retaining motivated, productive, and loyal employees. You may have taken the time to build great relationships with your employees. So, you might ask yourself, “How do I maintain those relationships on a daily basis?”

    eLearning - TrainingBriefs™ Leadership Leading, Communication, New Supervisor, Learning Reinforcement Intermediate 5 Minutes

  • Got Leadership?™ Coaching - An Overview
    #8 ID:1369

    Have you ever been reluctant to coach an employee because you didn’t know where to begin or how to handle what may come up during the conversation? Yes, coaching can be scary. This course introduces concepts to help you excel in the necessary interpersonal skills to excel in coaching your employees.

    eLearning - LearningBytes® Leadership Coaching & Mentoring, Communication, Leadership, Management, New Supervisor, Personal Improvement Foundational 14 Minutes

  • Got Leadership?™ Stephen Covey on Leadership™
    #9 ID:1038

    This eLearning course is designed to help trigger meaningful discussion on the importance of personal leadership and the impact it can have within your organization.

    eLearning - LearningBytes® Leadership Leadership, Motivation, New Supervisor Intermediate 10 Minutes

  • Discussion Card: ATTITUDE! Producing Positive Results
    #10 ID:2096

    We've all faced a difficult employee. Tackling tough situations often means taking a step back and thinking through the issue. Remember, conflict can be reduced and misunderstandings addressed or prevented when we take the time to deal with a bad attitude . These easy-to-use cards provide a simple model (A.T.T.I.T.U.D.E.) along with thought-provoking questions to create a respectful flow of communication - helping leaders, managers and supervisors address individual or team attitude issues. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

    Discussion Cards Leadership, Personal Performance Leading, Leadership, Management, Team Builder or Retention Aid, Assessing Performance, New Supervisor, Learning Reinforcement, Emotional Intelligence

  • Legal Briefs™ Recruiting & Hiring: A Manager's Guide to Staying Out of Court
    #11 ID:691

    All organizations have to recruit and hire new employees. It is one of a manager’s most important duties. Finding the right person for the right job can be a struggle for any manager, not to mention the myriad of legal issues that surround recruiting and hiring. This course is designed to simplify recruiting and hiring by focusing on the toughest issues managers face and giving you some real-world examples to help you understand and implement a recruiting and hiring process.

    eLearning - Classic Ethics & Compliance, Leadership Management, Compliance, Professionalism, Interviewing, Hiring & Recruiting, New Supervisor Intermediate 30 Minutes

  • Peer Today, Boss Tomorrow™: Navigating Your Changing Role
    #12 ID:248

    Help newly promoted managers/supervisors navigate their changing roles and have immediate impact! Climb in the proverbial camper for an enlightening road trip with five friends who share experience and insights about making successful transitions from peer to boss.

    Off-The-Shelf Video Program (ILT) Leadership Leading, Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor

  • Peer Today, Boss Tomorrow™: Navigating Your Changing Role (eLearning Classic)
    #13 ID:678

    Help new managers promoted from within get up to speed fast. This course presents four proven strategies that will help new supervisors navigate changing relationships and prepare for the most difficult situations they’re likely to encounter as they assume their new role. Key strategies, activities and practical suggestions make this program an excellent choice for organizations that promote from within or train new supervisors regularly.

    eLearning - Classic Leadership Management, Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor, Onboarding Foundational 30 - 45 minutes

  • It's the Law™ - Program Introduction
    #14 ID:131

    Explains the responsibility of managers to know the law and how it applies in their workplace

    Video Introduction Ethics & Compliance, Leadership Management, Compliance, Ethics, Harassment, Leadership, Management, New Supervisor

  • Peer Today, Boss Tomorrow™ (Advantage eLearning Course)
    #15 ID:951

    Ease the transition for new supervisors with this interactive eLearning program. Ideal to use within the first 30-60 days of entering their new role. This highly engaging course can also be used with existing managers/supervisors who were never appropriately trained on their responsibilities.

    eLearning - Advantage Leadership Leading, Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor, Onboarding Advanced 45 Minutes

  • Accept Your New Role
    #16 ID:243

    Presents a misunderstanding between a new supervisor and a subordinate employee

    Video Vignettes Leadership Leadership, Change, Communication, Interpersonal Skills, Management, Professionalism

  • Take Action
    #17 ID:246

    Example of how new managers/supervisors can earn credibility by admitting past mistakes and reviews four strategies to effectively make the transition from peer to boss.

    Video Vignettes Leadership Leadership, Change, Communication, Interpersonal Skills, Management, Professionalism

  • Transition to Boss Is...™
    #18 ID:1417

    Stimulate discussion about new managers/supervisors accepting their new role, establishing clear boundaries, communicating and taking action. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about new supervisors within your organization.

    Discussion Generators Leadership, Personal Performance Leadership, Interpersonal Skills, Management, Professionalism, Learning Reinforcement

  • TrainingBriefs™ Accepting Your New Role
    #19 ID:2129

    New Micro-Learning! Being a manager, supervisor or team leader can be an extremely rewarding position. It also is challenging, and, at times, frustrating to be caught between your team and the management team you report to. In especially challenging times, keep in mind that you were selected because of your skills and potential that people higher up in the organization recognize in you.

    eLearning - TrainingBriefs™ Leadership, Personal Performance Leading, Leadership, Management, Learning Reinforcement Foundational 9 Minutes

  • Set Clear Boundaries
    #20 ID:245

    Learn to effectively dismiss rumors and communicating a no favoritism policy - easing fears and issues across your team or group.

    Video Vignettes Leadership Leadership, Communication, Interpersonal Skills, Leadership, Professionalism

  • Peer Today, Boss Tomorrow™ Board Game
    #21 ID:895

    A fun and interactive way to help new managers promoted from within get up to speed fast.

    Tools & Take Aways Leadership Leading, Communication, Interpersonal Skills, Leadership, Professionalism

  • Got Leadership?™ Communication Skills for New Supervisors
    #22 ID:1485

    Good communication skills are vital to being an effective leader. They are especially important when discussing issues affecting performance or work rules with employees. This course provides the tools for handling potentially difficult conversations with employees. It will also help you establish the boundaries that all (especially new) supervisors need to establish.

    eLearning - LearningBytes® Leadership Communication, Leadership, Management, Professionalism, Leading Foundational 15 Minutes

  • The Consequences of Sexual Harassment™ (New York Employees, Managers & Supervisors)
    #23 ID:2296

    Specific for New York State (New York State Human Rights Law) and New York City (NYC Human Rights Law) sexual harassment training requirements! New York companies are required to provide sexual harassment prevention training. This flexible course platform allows facilitators to customize and present a course that fits both their compliance needs and their organizational needs.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance Sexual Harassment, Compliance, Harassment, Discrimination

    New Asset

  • Got Leadership?™ Now I’m the Manager…
    #24 ID:1400

    Congratulations! Being a supervisor/manager can be an extremely rewarding position. It also is challenging, and, at times, frustrating to be caught between your team and the management team you report to. In especially challenging times, keep in mind that you were selected because of your skills and potential that people higher up in the organization recognize in you. So, take a deep breath and get ready to learn more about the exciting challenges you have ahead.

    eLearning - LearningBytes® Leadership Leading, Communication, Interpersonal Skills, Leadership, Management Intermediate 12 Minutes

  • Ready. Set. CHANGE! Reacting Smarter. Adapting Faster. Engaging Together.
    #25 ID:709

    Change in the workplace today has taken on a new dimension. It is no longer just an event or an initiative, is it? Rather, it is pervasive and constant, and it impacts all of us. This course will provide you with a clear and practical strategy that will help you develop the skills to understand, respond to and navigate any change in a way that’s positive and productive for you, coworkers, customers and the organization.

    eLearning - Classic Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism, Conflict Resolution, Onboarding Intermediate 35 Minutes

  • Recruiting a New Member
    #26 ID:466

    Asking an existing employee to take on a mentoring role for a new employee.

    Case Studies Leadership, Personal Performance Leadership, Communication, Interpersonal Skills, Professionalism

  • TrainingBriefs™ The Know-It-All Boss: Leadership by Proxy
    #27 ID:2026

    New Micro-Learning! As a manager or supervisor, you manage multiple priorities and shifting deadlines on a daily basis. How you listen and respond to your team may or may not be your best example of good leadership skills.

    eLearning - TrainingBriefs™ Leadership Leadership, Communication, Interpersonal Skills, Professionalism, Learning Reinforcement Intermediate 5 Minutes

  • TrainingBriefs™ Substance Abuse - Suspicion/Detection
    #28 ID:2153

    New Micro-Learning! As managers, we have a responsibility to understand and communicate the organization’s policy on substance abuse or use in the workplace to employees. Let’s face it—the last thing any manager, supervisor or organization wants to deal with is a lawsuit regarding substance use or abuse in the workplace.

    eLearning - TrainingBriefs™ Ethics & Compliance, Workplace Safety Substance Abuse, Compliance, Management, Professionalism, Workplace Safety & Awareness Intermediate 5 Minutes

  • Article: Goals and New Year’s Resolutions
    #29 ID:1551

    What are your hopes and dreams for the New Year? Maybe you’re like a friend of mine whose resolution is that she won’t have any resolutions. I recommend this for those of you who think last year was akin to spending eternity atop a treadmill set on warp speed. Maybe you need a break from resolutions.

    Trainer Resource Personal Performance Motivation, Communication, Motivation, Goals and Goal Setting

  • TrainingBriefs™ The No…No…No! Boss
    #30 ID:2141

    New Micro-Learning! One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager, supervisor or boss.

    eLearning - TrainingBriefs™ Leadership, Personal Performance Collaboration, Communication, Emotional Intelligence Intermediate 7 Minutes

  • Conflict Clock™ for Managers & Supervisors
    #31 ID:1515

    Put the kibosh on conflict! This new eLearning course gives managers a new perspective on understanding and resolving conflict. Conflict Clock™ for managers will give you a quick reinforcement and a model for successfully resolving workplace conflict.

    eLearning - Classic Leadership Conflict Resolution, Communication, Interpersonal Skills, Professionalism Intermediate 20 Minutes

  • The Consequences of Sexual Harassment™ (Delaware Employees, Managers & Supervisors)
    #32 ID:2243

    With the passing of Delaware House Bill (HB) 360, the state created a new section to the Delaware Discrimination in Employment Act (DDEA) that focuses specifically on sexual harassment. Delaware companies with 50 or more employees (excluding independent contractors or employees who work less than 6 months) are required to provide sexual harassment prevention training every two (2) years. This flexible course platform allows facilitators to customize and present a course that fits both their compliance needs and their organizational needs.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance Sexual Harassment, Compliance, Harassment, Discrimination

    New Asset

  • TrainingBriefs™ Religion at Work
    #33 ID:2213

    New Micro-Learning! It’s one thing to casually invite someone to attend religious services with you, or to occasionally mention a religious belief or practice. But when you repeatedly and openly talk about your religious beliefs, or proselytize, to the point that it offends a co-worker, you can be accused of harassment. And when a supervisor is the one talking about religion in the workplace, employees may believe that religion discriminatorily effected employment decisions.

    eLearning - TrainingBriefs™ Ethics & Compliance Discrimination, Harassment Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ EEO Overview
    #34 ID:2177

    New Micro-Learning! The best-known equal employment law is Title VII (Seven) of the Civil Rights Act of 1964 - prohibiting discrimination based on race, color, religion, sex, and national origin. This quick course will take a closer look equal employment opportunity and the Act that has been amended and expanded several times over the years.

    eLearning - TrainingBriefs™ Ethics & Compliance Discrimination, Management, Learning Reinforcement Intermediate 6 Minutes

    New eLearning Course

  • TrainingBriefs™ Planned Spontaneous Recognition
    #35 ID:2277

    New Micro-Learning! You want high performance from your employees. You push them to give you exceptional results. In doing so you often raise stress levels-theirs and yours! This can create a potentially explosive situation. If you want to diffuse that possibility and keep your team motivated, try introducing Planned Spontaneous Recognition.

    eLearning - TrainingBriefs™ Leadership Motivation, Leadership, Management, Leading Intermediate 6 Minutes

    New eLearning Course

  • TrainingBriefs™ Accentuate the Positive
    #36 ID:2174

    New Micro-Learning! For many leaders, their focus is typically upon when the mark is being missed. In most organizations, considerable energy and attention are invested in what’s off track as opposed to what’s working well and that is what this module is all about, accentuating the positive.

    eLearning - TrainingBriefs™ Leadership Leading, Motivation, Leadership, Learning Reinforcement Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Are Your Employees Engaged?
    #37 ID:2253

    New Micro-Learning! Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day. Engaged employees are committed to their organization’s goals and values, and motivated to contribute to organizational success, with an enhanced sense of their own well-being.

    eLearning - TrainingBriefs™ Leadership Motivation, Management, Team Builder or Retention Aid, Leading Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Avoiding Discipline
    #38 ID:2186

    New Micro-Learning! Although it can be uncomfortable or even unpleasant at times, you have a responsibility to take corrective or disciplinary action when the situation warrants it. In this course, we will examine the issue of avoiding discipline.

    eLearning - TrainingBriefs™ Ethics & Compliance Compliance, Leadership, Management Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Avoiding Reverse Discrimination in Hiring
    #39 ID:2306

    New Micro-Learning! On paper, recruiting a new employee might appear to be a simple process. In reality, it’s an extremely complex process, and in every step of the way you need to be aware of certain legal implications. There are five common pitfalls in the recruiting and hiring process that you need to be mindful of; describing the job, dealing with protected groups, avoiding illegal questions, conducting legal reference check, and avoiding reverse discrimination. In this module, we will explore the topic of avoiding reverse discrimination.

    eLearning - TrainingBriefs™ Ethics & Compliance Hiring & Recruiting, Management Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Being Transparent
    #40 ID:2309

    New Micro-Learning! The value of honesty in business has obvious and subtle implications. Unfortunately, there are times when individuals are asked to be less than totally honest in order to paint a brighter financial picture. In this course, you’ll observe two coworkers discussing an upcoming presentation to the board of directors. The boss is pressuring his subordinate to paint a picture that is brighter than it actually is.

    eLearning - TrainingBriefs™ Ethics & Compliance Ethics, Compliance, Professionalism Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Beware of Personal Opinions
    #41 ID:2178

    New Micro-Learning! In the workplace, we need to understand how controversial issues outside of the organization can affect internal working relationships and productivity when we start voicing our personal opinions in the midst of a culturally diverse workforce.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Respect, Communication, Management, Inclusion Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Building Trust
    #42 ID:2181

    New Micro-Learning! To build relationships you have to start by building trust. And that doesn't just happen... you have to work on it. You need to show your people that they can trust you and depend on you. If your employees see you right there with them, doing the job with them and working with them in a way that builds that trusting bond, they're going to trust you.

    eLearning - TrainingBriefs™ Leadership Leading, Leadership, Management, Learning Reinforcement Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Change? No Thanks!
    #43 ID:2208

    New Micro-Learning! Confronting someone who isn't flexible can feel exasperating. That's why it is so important to recover and go on; regain a positive attitude, and then find ways to keep things moving. One of the best ways to do this is to follow through on your commitment to help others improve their attitude. Encourage them even when we see the slightest change for the better. A little encouragement can go a long way!

    eLearning - TrainingBriefs™ Personal Performance Change, Interpersonal Skills, Leadership, Management Foundational 6 Minutes

    New eLearning Course

  • TrainingBriefs™ Combine Your Strengths
    #44 ID:2185

    New Micro-Learning! Extraordinary leaders understand that it's the combination of strengths that produces exponential results. It is these results that result in extraordinary leadership. This course takes a look at easy-to-understand steps to maximizing your leadership skills.

    eLearning - TrainingBriefs™ Leadership Leading, Management, Leading Intermediate 6 Minutes

    New eLearning Course

  • TrainingBriefs™ Describing the Job
    #45 ID:2189

    New Micro-Learning! Recruiting a new employee might appear to be a simple process. In reality, it’s an extremely complex process, and in every step of the way you need to be aware of certain legal implications. In this course, we will explore the topic of describing the job.

    eLearning - TrainingBriefs™ Ethics & Compliance Hiring & Recruiting, Compliance, Management Intermediate 6 minutes

    New eLearning Course

  • TrainingBriefs™ Discipline & Termination: Not Being Prepared
    #46 ID:2202

    New Micro-Learning! Many court cases for wrongful employment termination stem from mishandled progressive discipline. In this course, we will examine the issue of avoiding termination. Learners will explore the importance of taking a methodical approach to preparing for a termination and the potential consequences of just winging it.

    eLearning - TrainingBriefs™ Ethics & Compliance Compliance, Management Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Discipline - Avoiding Termination
    #47 ID:2194

    New Micro-Learning! Avoiding termination is something too many managers stumble on, especially when they're dealing with employees they think are more likely to sue. Remember, if you ever find yourself in this situation, get the support you need from human resources or senior management and act decisively to correct the problem.

    eLearning - TrainingBriefs™ Ethics & Compliance Compliance, Management Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Documenting Correctly
    #48 ID:2190

    New Micro-Learning! Many cases for wrongful employment termination stem from mishandled progressive discipline. There are various common issues that managers struggle with. This course will examine the issue of improper documentation.

    eLearning - TrainingBriefs™ Ethics & Compliance Compliance, Management Intermediate 6 Minutes

    New eLearning Course

  • TrainingBriefs™ Effective Interviewing: Ask Probing Questions
    #49 ID:2269

    New Micro-Learning! Effective behavior-based interviewing is all about creating a process. Probing questions are the ones to ask when you need more specific information or more focused information. Always keep in mind that your probing questions need to be directly related to the technical and performance skills you previously identified in the interview.

    eLearning - TrainingBriefs™ Leadership Interviewing, Management, Interviewing, Hiring & Recruiting Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Effective Interviewing: Contrary Evidence
    #50 ID:2239

    New Micro-Learning! When an interviewer begins to get a one-sided impression during a job interview, they tend to ask questions that will further confirm that impression. The reverse is also true. When an interviewer thinks a candidate has all the wrong skills or behaviors, they tend to ask questions that confirm the impression. To prevent these common interview issues, the interviewer needs to ask for contrary evidence.

    eLearning - TrainingBriefs™ Leadership Hiring & Recruiting, Leadership, Professionalism Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Effective Interviewing: Controlling the Interview
    #51 ID:2274

    New Micro-Learning! In order to properly evaluate a candidate for an open position, it is important that you maintain control of the job interview. Establishing and maintaining control requires, in addition to good questioning techniques, effective listening skills to know when to redirect the conversation. This is an important component of behavior-based interviewing.

    eLearning - TrainingBriefs™ Leadership Interviewing, Management, Hiring & Recruiting Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Effective Interviewing: Open-Ended Questions
    #52 ID:2270

    New Micro-Learning! Past behavior is the best indicator of future performance! This means asking focused questions that prompt the candidate to talk about past job experiences in very specific detail. Asking the right questions is your single best way to get the right kinds of information during the interview—the kinds of information that will lead you to the best hiring decision.

    eLearning - TrainingBriefs™ Leadership Interviewing, Management, Hiring & Recruiting Intermediate 6 Minutes

    New eLearning Course

  • TrainingBriefs™ Effective Interviewing: Preparation is Key
    #53 ID:2266

    New Micro-Learning! Hiring the right person the first time takes more than a gut feeling. It takes planning and preparation. The result? You will be able to interview and evaluate candidates in such a way that you get the information you need to identify the right person for the job.

    eLearning - TrainingBriefs™ Leadership Interviewing, Management, Interviewing, Hiring & Recruiting Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Embracing Feedback
    #54 ID:2297

    New Micro-Learning! Diversity is a fact of life in today’s workplace. Which means we need to be able to recognize and respond to those similarities and differences and make better decisions based on those understandings. In this short course, we’ll explore the importance of providing accurate feedback to our direct reports - and being open their insights.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Respect, Communication, Management Foundational 7 Minutes

    New eLearning Course

  • TrainingBriefs™ Embracing Inclusion
    #55 ID:2300

    New Micro-Learning! Inclusion is about recognizing and responding to the needs of all employees. It’s talking about co-workers in a supportive way, rather than criticizing them behind their backs. Most importantly, inclusion is about making sure work assignments and activities, including work-related social events, do not exclude or disadvantage anyone.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Inclusion, Management, Leading Foundational 6 Minutes

    New eLearning Course

  • TrainingBriefs™ Embracing Respect
    #56 ID:2301

    New MicroLearning! Respect is about treating people the way they want to be treated. It means establishing and maintaining a work environment that is free of offensive practices and conditions. If disrespectful conduct and disparaging remarks come up, they are addressed quickly and effectively. Respect is also about speaking positively about the organization, even during times of crisis – focusing on why you originally came to work here and why you are staying.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Respect, Management, Leading Foundational 8 Minutes

    New eLearning Course

  • TrainingBriefs™ Engaging Your Employees
    #57 ID:2258

    New Micro-Learning! Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give their best each day, commit to their organization’s goals and values and achieve motivation to contribute to organizational success - with an enhanced sense of their own well-being.

    eLearning - TrainingBriefs™ Leadership Motivation, Management, Team Builder or Retention Aid, Leading Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Ethics & Budgets
    #58 ID:2310

    New Micro-Learning! Individuals make ethical choices, not organizations. In most cases, we are not talking about bad people. Granted, there some out there making conscious unethical choices, but this is the exception, not the rule. It’s usually good people that make bad choices. In this short course, you’ll observe an individual who discovers that her department is under budget. The question is will she make bad choices with this knowledge?

    eLearning - TrainingBriefs™ Ethics & Compliance Ethics, Compliance, Management Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Focus on Your Strengths
    #59 ID:2188

    New Micro-Learning! This course focuses on the energy that should be spent exploiting our strengths instead of focusing our energy on our weaknesses. As you complete this quick course, ask yourself in what areas do I want to be recognized as outstanding?

    eLearning - TrainingBriefs™ Leadership Leading, Leadership, Management Intermediate 6 minutes

    New eLearning Course

  • TrainingBriefs™ Illegal Harassment
    #60 ID:2182

    New Micro-Learning! Harassment is unwelcome conduct that is based on race, color, religion, sex, gender identity, national origin, age, disability, or genetic information. This module will take a look at what you can do as a manager and as an organization to prevent such behavior.

    eLearning - TrainingBriefs™ Ethics & Compliance Harassment, Management, Learning Reinforcement Intermediate 6 Minutes

    New eLearning Course

  • TrainingBriefs™ Inconsistent Discipline
    #61 ID:2205

    New Micro-Learning! Managers should always be professional, be even-handed, and above all, be consistent. Now obviously, employees aren't machines. And part of being a good manager is being able to tailor your management style to the unique needs of individuals. But when it comes to progressive discipline, making exceptions or applying different standards is a great way to end up telling your story to a judge.

    eLearning - TrainingBriefs™ Ethics & Compliance Compliance, Management Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Indirect Leadership Development
    #62 ID:2175

    New Micro-Learning! This quick course focuses on a better and faster way to achieve your leadership development goals by tapping into competency companions. Remember... “the fastest way to becoming extraordinary isn't always a straight line.”

    eLearning - TrainingBriefs™ Leadership Leading, Interpersonal Skills, Leadership, Management, Learning Reinforcement Intermediate 5 minutes

    New eLearning Course

  • TrainingBriefs™ Interviewing: Clarifying Actions & Outcomes
    #63 ID:2273

    New Micro-Learning! In a behavior-based interview this is achieved by using a structured interview that organizes questions under job skills, or competencies. The clarifying actions and outcomes strategy should be used when a candidate provides an answer that involves team effort or uses the word “we.” Asking for clarification on specific actions that the candidate had taken and the outcomes or results of those actions is important for getting the whole picture.

    eLearning - TrainingBriefs™ Leadership Interviewing, Leadership, Hiring & Recruiting Foundational 6 Minutes

    New eLearning Course

  • TrainingBriefs™ Leading Is A Commitment
    #64 ID:2180

    New Micro-Learning! You won't become a leader because it's logical that you do, or because the company demands that you become a leader, or because it's a new way to get you people to work harder. Forget it! Leadership is too big a commitment, and too big a change from the way you’re used to working. You will only become a leader if you are first convinced it's in your personal best interests to do so.

    eLearning - TrainingBriefs™ Leadership Leading, Leadership, Management Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Leading to Engage Others
    #65 ID:2179

    New Micro-Learning! In this course, we will take a look at three fundamental ways leaders enroll followers, and how only one really works. We will also look at how leaders capture the attention of their followers to take the journey to a better place by ensuring they know how much better it is then where they are now.

    eLearning - TrainingBriefs™ Leadership Leading, Leadership, Management Intermediate 6 Minutes

    New eLearning Course

  • TrainingBriefs™ Mentoring & Setting Goals
    #66 ID:2279

    New Micro-Learning! A mentor is one of any organization’s greatest resources. They fulfill that crucial role of helping newer team members learn about their new job – and their new organization. A key part of the conversation you’ll have with your mentee over time is about their short and long-term goals. As part of this, it’s important to ask your mentee to discuss his or her strengths and weaknesses both interpersonal and job-related skills.

    eLearning - TrainingBriefs™ Leadership Coaching & Mentoring, Professionalism, Leading Intermediate 7 Minutes

    New eLearning Course

  • TrainingBriefs™ Must Do’s As a Mentor
    #67 ID:2293

    New Micro-Learning! Some organizations have official mentors while others have more of an informal approach to mentoring. No matter how it happens, a mentor fills a vital role in the success of the organization. In order to be a successful mentor, you need to understand what does a mentor does, who benefits from mentoring, and the “must do’s” as a mentor. In this course, we will look at must do’s as a mentor.

    eLearning - TrainingBriefs™ Leadership Coaching & Mentoring, Leadership, Professionalism Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ No Foreigners Allowed
    #68 ID:2248

    New Micro-Learning! Can you - as a manager - be held accountable for harassing behavior of your team members or direct reports? This course takes a look at the potential consequences of looking the other way when you notice harassing behavior in the workplace.

    eLearning - TrainingBriefs™ Ethics & Compliance Harassment, Harassment, Management, Discrimination Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ No Time for Training (for Managers)
    #69 ID:2313

    New Micro-Learning! Supporting the growth and development of your staff is vitally important in helping them be as productive and successful as possible in their current role, encouraging motivation and retention, and setting them up for career opportunities. Compliance with organizational training is one of many ethical issues that come up in the workplace.

    eLearning - TrainingBriefs™ Ethics & Compliance Ethics, Leadership, Management, Professionalism Intermediate 7 Minutes

    New eLearning Course

  • TrainingBriefs™ Professional Leadership
    #70 ID:2176

    New Micro-Learning! A manager must base their professional leadership on their personal values. That's why every leader in history has done the things that they do: to promote their personal values. That's the big perk of leadership.

    eLearning - TrainingBriefs™ Leadership Leading, Leadership, Management, Learning Reinforcement Foundational 9 Minutes

    New eLearning Course

  • TrainingBriefs™ Progressive Discipline
    #71 ID:2187

    New Micro-Learning! Progressive discipline is a process for dealing with job-related behavior that does not meet expected and communicated performance standards. This course will address this process so you can avoid a wrongful termination lawsuit.

    eLearning - TrainingBriefs™ Ethics & Compliance, Leadership Interviewing, Management Intermediate 7 Minutes

    New eLearning Course

  • TrainingBriefs™ Recognizing Sales Opportunities
    #72 ID:2299

    New Micro-Learning! One way in which you can support the sales process is by recognizing and responding to sales opportunities as they present themselves. The key, just like it is with any sales strategy, is to ask questions and then really listen to the answers using the ask, listen, clarify and confirm strategy. This will help keep the customer engaged and confirm understanding of the opportunity.

    eLearning - TrainingBriefs™ Personal Performance Sales & Service, Communication, Professionalism Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Recruiting and Hiring (Legally)
    #73 ID:2184

    New Micro-Learning! Recruiting and hiring is the process of reviewing applications, selecting the right candidates to interview, testing candidates, choosing between candidates to make the hiring decision and performing various pre-employment tests and checks. In this course, we’ll take a look at this process and some of the pitfalls you must avoid.

    eLearning - TrainingBriefs™ Ethics & Compliance Hiring & Recruiting, Management Foundational 7 Minutes

    New eLearning Course

  • TrainingBriefs™ Redirection
    #74 ID:2195

    New Micro-Learning! Discipline should be a last resort. It’s negative and often leads to separation. Redirecting behavior is positive, forward-thinking, and often leads to success. Before you give a reprimand—think! In many cases an employee needs to be redirected rather than reprimanded.

    eLearning - TrainingBriefs™ Leadership Leading, Communication, Leadership, Management Foundational 5 minutes

    New eLearning Course

  • TrainingBriefs™ Respecting Sexual Orientation
    #75 ID:2237

    New Micro-Learning! Knowing when and how to deal with issues of sexual orientation, or sexuality, or even lifestyle choices can be a challenge. They're the kind of things that can give rise to gossip and innuendo, at the very least; and outright hostility and harassment if you don't deal with them correctly.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Inclusion, Diversity, Leadership, Professionalism, Respect Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Selecting Diverse Candidates
    #76 ID:2222

    New Micro-Learning! Do you find yourself cutting corners when it comes to selecting team members? Meaning... do you find yourself taking the easy way out by just selecting team members who are more like the existing team members or yourself? If you answered yes to either of these questions, you may be losing out on new insights and ideas that could maximize your team performance and organizations bottom line.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Hiring & Recruiting, Diversity, Management, Inclusion, Teamwork Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Strive for Extraordinary
    #77 ID:2225

    New Micro-Learning! To be an extraordinary leader, we cannot be in the mindset of how do I go from bad to good or from good to a little bit better. We need to be in the mindset of how do I get from good to great because it is great leaders that make an overwhelming difference.

    eLearning - TrainingBriefs™ Leadership Leading, Leadership, Management Intermediate 6 Minutes

    New eLearning Course

  • TrainingBriefs™ The Five Clusters of Strength
    #78 ID:2226

    New Micro-Learning! Based on research by Jack Zenger and Joe Folkman - two of the most preeminent thought-leaders on leadership development - this course focuses on the five tenets that encompass the characters of core strengths that really matter in becoming an extraordinary leader.

    eLearning - TrainingBriefs™ Leadership Leading, Interpersonal Skills, Leadership, Management Foundational 9 Minutes

    New eLearning Course

  • TrainingBriefs™ The Negative Impact of Unconscious Bias (Managers)
    #79 ID:2272

    New Micro-Learning! Bias refers to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or their apparent membership in or identification with a particular group. By being self-aware and willing to engage with others when bias is unintentionally implied or expressed, we can better resolve problems and promote more effective working relationships.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Unconscious / Hidden Bias, Diversity, Management, Inclusion Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ The Resilient Leader
    #80 ID:2298

    New Micro-Learning! Resilient leaders recover quickly from failures and merely look at them as temporary setbacks. They maintain a positive attitude and a strong sense of opportunity during periods of turbulence. When faced with uncertainty, resilient leaders find ways to move forward and avoid getting stuck.

    eLearning - TrainingBriefs™ Leadership Leadership, Management Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ There’s No “I” in Team
    #81 ID:2203

    New Micro-Learning! Most people don’t intentionally come to work with a bad or difficult attitude. The problem is a lot of people don’t understand - or they forget - how our attitudes affect the people around us. When these situations do arise, all it really takes is a gentle reminder that what they're doing has an impact on the rest of us.

    eLearning - TrainingBriefs™ Leadership Leading, Communication, Leadership Foundational 6 Minutes

    New eLearning Course

  • TrainingBriefs™ Understanding Behavior-Based Interviewing
    #82 ID:2268

    New Micro-Learning! What many successful interviewers have found is that the way in which a person handled a specific situation in the past gives you valid information about how that person will approach a similar situation in the future. This is the foundation for behavior-based interviewing. Once you understand this concept, you can plan to ask the kinds of questions that will give you the information you need to make good hiring decisions.

    eLearning - TrainingBriefs™ Leadership Interviewing, Management Intermediate 6 Minutes

    New eLearning Course

  • TrainingBriefs™ Understanding Decision-Making Styles
    #83 ID:2305

    New Micro-Learning! Making decisions. It’s a part of your life, every day. Deciding what to wear to work in the morning, what to eat for dinner, and whether to walk up the stairs or take the escalator are some of the easier decisions to make during a typical day. On the other hand, when it comes to making decisions at work that involve other people, your decision is dependent on a variety of perspectives, including your hierarchical or equality decision making style.

    eLearning - TrainingBriefs™ Leadership Leadership, Communication, Inclusion, Respect, Teamwork Intermediate 8 Minutes

    New eLearning Course

  • TrainingBriefs™ What Does a Mentor Do?
    #84 ID:2294

    New Micro-Learning! In order to be a successful mentor, you need to understand what a mentor does… right? Well, in this quick course, we’ll take a look at exactly what a mentor does? When you have a new employee to the company, or an employee new to a particular role, there is no substitute for the conversations and support that you can provide as a mentor.

    eLearning - TrainingBriefs™ Leadership Coaching & Mentoring, Leadership Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ What’s With the ‘Tude?
    #85 ID:2197

    New Micro-Learning! We can't make someone change his or her attitude. But we can choose how we react. That's why the solution starts with us. We owe it to ourselves to help create an environment where everyone respects each other, so we can get things done that need to get done. A big part of that is learning how to deal with difficult attitudes.

    eLearning - TrainingBriefs™ Leadership Leadership, Communication, Management, Leading Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Who Benefits from Mentoring?
    #86 ID:2295

    New Micro-Learning! You probably think that a mentee receives all the benefits of a mentor. As you will see in this course, mentorship is a win-win for everybody! Mentoring is a very positive process, an experience that benefits mentors, mentees and organizations alike. Mentoring provides the opportunity to give something back and create a legacy.

    eLearning - TrainingBriefs™ Leadership Coaching & Mentoring, Leadership Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Workplace Violence & An ADA-Protected Employee
    #87 ID:2304

    New Micro-Learning! Like it or not, workplace violence is an issue you can't afford to ignore. Obviously, your top priority is making sure the workplace is safe. But there are also some legal liability issues that you need to be aware of. There are a lot of things your organization can and should do to help prevent workplace violence. In this course, we will address the topic of dealing with an ADA-protected employee.

    eLearning - TrainingBriefs™ Ethics & Compliance, Workplace Safety Workplace Safety & Awareness, Workplace Violence Prevention Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Zero Tolerance (with Fairness and Respect)
    #88 ID:2238

    New Micro-Learning! Most organizations have zero tolerance policies these days. Whether it's drugs, workplace violence, or harassment… organizations are making a clear statement about what is acceptable behavior at work. But - even though the zero tolerance policy may be clear - as managers, you have to know how to enforce it. And that means you have to know how to recognize and correct situations that cross the line.

    eLearning - TrainingBriefs™ Ethics & Compliance Leadership, Compliance, Collaboration Intermediate 7 Minutes

    New eLearning Course

  • The Consequences of Sexual Harassment™ (NY Manager)
    #89 ID:2102

    Specific for New York State/NYC Sexual Harassment Training Requirements! Understanding the deep consequences of workplace sexual harassment is paramount to preventing it. Managers and supervisors are held to a higher legal standard in sexual harassment cases. This interactive course provides the education, guidance and authority to help managers rise to the challenge of preventing, recognizing and reporting sexual harassment in the workplace. When it comes to workplace sexual harassment... enough is enough!

    eLearning - Classic Ethics & Compliance, Personal Performance Sexual Harassment, Harassment, Abusive Conduct, Learning Reinforcement Foundational 60 Minutes

  • TrainingBriefs™ Diversity in Recruiting & Hiring
    #90 ID:2170

    New Micro-Learning! Studies have shown that having a diverse team is more innovative. But let's be real, finding and hiring diverse talent is often easier said than done. You may even be asking yourself, how can we get past potential bias and get the right talent in the door? And how do we keep them once we have them?

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Hiring & Recruiting, Diversity, Inclusion, Interviewing, Unconscious / Hidden Bias Intermediate 5 Minutes

  • Legal Briefs™ The ADA: Tough Questions & Straight Answers
    #91 ID:1398

    New Release! With critical legal information to guide decision making, this program helps managers understand their responsibilities under the ADA and how to sort through tough issues and respond effectively. Your managers will learn how the Act impacts them and their employees and find key answers to their most frequently asked questions.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Compliance, Management

  • TrainingBriefs™ A Difference of Opinion
    #92 ID:2132

    New Micro-Learning! You may do a superb job of preparing for a meeting, running the meeting and even getting the best out of your team. However, it’s likely that you will encounter a challenge to your ability to stay on track by participants who express strong differences of opinion. If differences of opinion are not resolved effectively, a meeting can spin off track, become chaotic, and prevent the achievement of the meeting’s purpose and desired outcomes.

    eLearning - TrainingBriefs™ Leadership Leading, Communication, Management, Meeting Preparation Intermediate 6 Minutes

  • TrainingBriefs™ Asking Someone to Lie
    #93 ID:1998

    New Micro-Learning! In general, people lie so they can tip the balance toward things going their way. They rationalize the lie. This rationalization is like poison to work relationships and the ultimate success of a business. The antidote is to STOP. Search your motivations. Think about the implications. Open yourself up to other options and Preserve your integrity.

    eLearning - TrainingBriefs™ Ethics & Compliance Management, Compliance, Leadership, Professionalism Foundational 6 Minutes

  • TrainingBriefs™ Avoiding Bias in Hiring
    #94 ID:2167

    New Micro-Learning! Making assumptions about others is a natural way of interacting with each other. But, assumptions can have a negative effect when it comes to hiring. In this course, we will explore how unconscious bias, or assumptions can prevent you from finding top talent for the roles you are trying to fill.

    eLearning - TrainingBriefs™ Ethics & Compliance Unconscious / Hidden Bias, Inclusion, Hiring & Recruiting, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Coaching Overview
    #95 ID:2089

    New Micro-Learning! Have you ever been reluctant to coach an employee because you didn’t know where to begin or how to handle what may come up during the conversation? Yes, coaching can be scary. You have to excel in the necessary interpersonal skills while at the same time follow a process.

    eLearning - TrainingBriefs™ Leadership Coaching & Mentoring, Communication, Learning Reinforcement Intermediate 5 Minutes

  • TrainingBriefs™ Coaching the High Performer
    #96 ID:2023

    New Micro-Learning! Coaching a high-performing employee is one of the most enjoyable aspects of being a leader. But, it requires sensitivity or it can become like walking the razors edge between encouraging them to do more and pushing them too far.

    eLearning - TrainingBriefs™ Leadership Coaching & Mentoring, Communication, Interpersonal Skills, Professionalism, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Conflict… Can’t You Just Deal with It?
    #97 ID:2083

    New Micro-Learning! When it comes to conquering conflict, sometimes you have to get out of your comfort zone when confronting an employee about their behavior. Using a “Flight” response to get away or avoid a situation may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.

    eLearning - TrainingBriefs™ Leadership, Personal Performance Conflict Resolution, Interpersonal Skills, Leadership, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Creating a Respectful Workplace
    #98 ID:2109

    New Micro-Learning! Having fun at work is okay, but playing to stereotypes - even when it’s meant as just a joke - isn’t funny. It could be perceived as ridicule, and if that happens, it could be seen as creating a hostile environment.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Respect, Diversity, Leadership, Management, Inclusion, Unconscious / Hidden Bias, Learning Reinforcement Foundational 7 Minutes

  • TrainingBriefs™ Dealing with Unprofessional Behavior
    #99 ID:2082

    New Micro-Learning! This module emphasizes the role of coaching in creating successful outcomes when dealing with an employee’s unprofessional behavior. Making time for coaching has several benefits such as increased productivity, improved well-being and expanded employee effectiveness.

    eLearning - TrainingBriefs™ Leadership Leadership, Professionalism, Coaching & Mentoring, Leading, Meeting Preparation, Learning Reinforcement Intermediate 5 Minutes

  • TrainingBriefs™ Generational Diversity: Age Does Matter
    #100 ID:1996

    New Micro-Learning! Managing across generational lines can be challenging for a manager of ANY generation. Our ability to do it well can make huge differences in our organization's ability to recruit and retain talented people, increase productivity and create and maintain a respectful workplace.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Generational Challenges, Diversity, Inclusion, Respect Intermediate 6 Minutes