Search TAG® Library (37 Assets Found)

Results for Keywords: selling Topic: Selling

  • Got Leadership?™ Ethical Selling
    #1 ID:1576

    Sales professionals are asked to understand customer problems and business issues, propose innovative solutions and provide efficient follow-up services all while keeping costs down as much as possible. By the end of this course, you will be able to identify the actions you - as a leader - can take to raise the bar of professionalism in sales.

    eLearning - LearningBytes® Ethics & Compliance Ethics, Leadership, Sales & Service, Professionalism, Selling Intermediate 10 Minutes

  • Got Sales?™ Consultative Selling
    #2 ID:1654

    In consultative selling, customer needs are the basis of the sales conversation. The salesperson doesn’t present product or service solutions without first making sure they address a customer need. By the end of this course, you will be able to identify the reasons you should sell consultatively and the techniques for doing so.

    eLearning - LearningBytes® Personal Performance Sales & Service, Sales, Customer Service Foundational 20 Minutes

  • Got Sales?™ Cross-Selling and Up-Selling
    #3 ID:1663

    Cross- and up-selling offers customers additional value by exposing them to solutions they might never have considered. They are both key to the selling process. By the end of this module, you will be able to identify the difference between cross-selling and up-selling, their importance and their techniques.

    eLearning - LearningBytes® Personal Performance Sales & Service, Sales, Customer Service Foundational 25 Minutes

  • Got Sales?™ Outbound Telephone Selling Techniques
    #4 ID:1972

    Outbound telephone selling is the process of using the telephone to proactively contact customers and engage in open-dialogue (non-scripted) sales conversations. By the end of this course, you will be able to identify the importance of outbound telephone selling Techniques and the techniques for outbound telephone selling.

    eLearning - LearningBytes® Personal Performance Sales & Service, Sales, Customer Service Foundational 22 Minutes

  • Article: Selling Your Ideas
    #5 ID:1549

    All we have to do is look into a mirror. I know. It isn’t pleasant to consider that we could be responsible for our lack of success, but there it is. If we have not convinced someone, the onus is still on us to do so. It is not the decision maker’s job to convince him or herself of the idea’s merit.

    Trainer Resource Leadership, Personal Performance Communication, Interpersonal Skills, Discussion Trigger

  • Got Sales?™ Qualifying
    #6 ID:1643

    Qualifying is the disciplined questioning and analysis required to accurately assess the needs and interest of customers. It's not a one-time event, but performed throughout each sales interaction to ensure customer satisfaction. By the end of this course, you will be able to identify the importance of qualifying and the techniques to successfully qualify an opportunity.

    eLearning - LearningBytes® Personal Performance Selling, Sales, Sales & Service Foundational 25 Minutes

  • All for One and One for All
    #7 ID:76

    An example of work team conflict: two teams working through differences to make progress toward a common goal.

    Video Vignettes Personal Performance Interpersonal Skills, Communication, Sales, Professionalism, Selling

  • Sales Made Simple™ - Advanced Level Sales
    #8 ID:1686

    Even your best sales people need some help every once in a while. The Sales Made Simple™ (Advanced Level Sales) package provides six common sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

    Video Vignettes Personal Performance Sales & Service, Sales, Selling

  • Sales Made Simple™ - Complete Series
    #9 ID:1664

    Let's face it, tons of sales training rarely hits real life scenarios that your sales people typically face. Sales Made Simple™ is different! This new video-based package provides twenty commonly asked sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

    Video Vignettes Personal Performance Sales & Service, Sales, Selling

  • Sales Made Simple™ - Entry Level Sales
    #10 ID:1684

    Looking for a great way to provide sales coaching and training to your entry level sales team (and individuals). The Sales Made Simple™ (Entry Level Sales) package provides seven common sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

    Video Vignettes Personal Performance Sales & Service, Sales, Selling

  • Sales Made Simple™ - Intermediate Level Sales
    #11 ID:1685

    As your sales representatives gain confidence and grow, there are various obstacles that might need to be addressed - or more intermediate level questions to answer. The Sales Made Simple™ (Intermediate Level Sales) package provides seven common sales questions designed to help further empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

    Video Vignettes Personal Performance Sales & Service, Sales, Selling

  • Sales Series: Win the S.A.L.E.™: One Step at a Time
    #12 ID:775

    Designed for sales professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience - enabling them to strengthen your organization's sales performance - top-to-bottom.

    eLearning - Classic Personal Performance Sales & Service, Sales & Service, Professionalism, Selling Foundational 35 Minutes

  • Got Sales?™ Continuous Learning
    #13 ID:1734

    Continuous learning is the motivation and ability to take responsibility for ongoing learning and personal development in job-related knowledge and skills. By the end of this course, you will be able to identify the importance of continuous learning and the techniques that will enable you to continually learn on the job.

    eLearning - LearningBytes® Personal Performance Personal Improvement, Sales, Sales & Service, Professionalism, Selling Foundational 25 Minutes

  • Got Sales?™ Customer Care
    #14 ID:1705

    Customers are the lifeblood of the business; customers are the reason the business exists; and customers provide the revenue that pays the salaries of the people who work within your organization. Caring for customers should then seem natural, but distractions, the demands of the job, and the pressures of the day often detract from the high level of service customers have come to know and expect.

    eLearning - LearningBytes® Personal Performance Customer Service, Sales, Sales & Service, Selling Foundational 25 Minutes

  • Got Sales?™ Handling Objections
    #15 ID:1697

    Handling objections is the process of dealing with concerns the customer articulates. By the end of this lesson, you will be able to identify why handling objections is important, the three common types of objections, and the three-step model for overcoming them.

    eLearning - LearningBytes® Personal Performance Sales & Service, Sales, Interpersonal Skills, Selling Foundational 25 Minutes

  • Got Sales?™ System Proficiency
    #16 ID:1970

    Systems proficiency is the ability to acquire data about your organization and your competitor’s products and services, document information about your customer, and enter orders. By the end of this lesson, learners will be able to identify the importance of System Proficiency and the different types of organizational systems.

    eLearning - LearningBytes® Personal Performance Sales, Sales & Service, Selling, Customer Service Foundational 18 Minutes

  • Got Sales?™ Value Proposition
    #17 ID:1718

    A value proposition is the evidence a salesperson presents that demonstrates what the customer will receive exceeds the cost of the solution. Think of the value proposition as an old-fashioned scale; the benefits of the solution must outweigh the costs.

    eLearning - LearningBytes® Personal Performance Sales & Service, Sales, Selling, Communication & Influencing, Customer Service Foundational 25 Minutes

  • Marcus' Dilemma
    #18 ID:406

    Adapting to a restructure change

    Video Vignettes Leadership, Personal Performance Communication, Sales, Interpersonal Skills, Leadership, Professionalism, Selling

  • Win the S.A.L.E.™: Putting it All Together
    #19 ID:778

    Designed for service and support professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.

    eLearning - Classic Personal Performance Sales & Service, Communication, Sales & Service, Professionalism, Coaching & Mentoring, Selling, Communication & Influencing Foundational 25 minutes

  • Diversity 101™ - The Complete Series
    #20 ID:1753

    Best Selling Program! As organizations and customer bases become increasingly diverse, it is important for employees to be able to engage and work through differences in a positive manner that supports productivity, teamwork and customer satisfaction. This program deals with the “respect and inclusion” component of diversity – from the employee’s perspective. Topics include: unconscious (hidden) bias, cultural competence, diversity moments, gender & gender identity, rumors & gossip, joking and improper expressions.

    Complete Programs Diversity, Inclusion & Respect Diversity, Communication, Inclusion, Respect, Onboarding, Unconscious / Hidden Bias, Workplace Civility