Search TAG® Library (37 Assets Found)

Results for Keywords: selling Topic: Selling

  • Whale Done!: The Power of Positive Relationships™

    Best-selling author Ken Blanchard shows how to improve workplace relationships and productivity by using the Whale Done!™ approach. Based on behavior-changing strategies developed at SeaWorld, Whale Done!™ offers a compelling message and memorable workshop tasks that will have an immediate and positive impact on your workplace.

    #21 ID:385 Topic: Leadership Learning Path: Leadership Type: Complete Programs Suggested Industry Usage: Office & General, Government Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism Closed Captioned
  • M.E.E.T.: Breaking New Ground.™ Respect and Inclusion in the Workplace

    This new program (based on the best-selling M.E.E.T. on Common Ground) will provide your employees with the tools they need to understand and manage their behavior as it relates to others in the workplace. This program uses highly relevant and realistic video scenarios involving common situations, such as inappropriate expressions and jokes, unconscious biases and gossip.

    #22 ID:1181 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Complete Programs Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Harassment, Professionalism, Inclusion, Respect, Onboarding, Unconscious / Hidden Bias, Micro-Inequities, Workplace Civility, Cultural Competency Closed Captioned
  • Diversity 101™ (eLearning Classic)

    Based on the national best-selling program, M.E.E.T. Breaking New Ground™, Diversity 101™ takes a fun, creative and interactive approach to describing the core components of diversity and inclusion in the workplace. This powerful, new course features 8 dramatic, thought-provoking vignettes that entertain while tackling deep diversity, inclusion and respect topics.

    #23 ID:1787 Topic: Respect Learning Path: Diversity, Inclusion & Respect Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Inclusion, Onboarding, Unconscious / Hidden Bias, Micro-Inequities, Gender Identity, Workplace Civility, Cultural Competency Course Level: Foundational Seat Time: 45 Minutes
  • What is Diversity, Really?

    A very powerful and direct definition of diversity is in this best-selling video vignette/scenario.

    #24 ID:142 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Compliance, Interpersonal Skills, Leadership, Professionalism, Inclusion, Respect, Cultural Competency Closed Captioned
  • Whale Done!™: The Power of Positive Relationships

    Transform your organization with the power of positive relationships - based on the highly popular and best-selling book by Ken Blanchard.

    #25 ID:701 Topic: Leadership Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism Course Level: Foundational Seat Time: 30 - 45 minutes
  • SMART-START™ Sales Truths

    A clear-cut video that uses music,text and graphics to energize a group and share the fundamental truths of successful selling.

    #26 ID:499 Topic: Sales & Service Learning Path: Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism
  • Got Sales?™ Account Development

    Account development is the process of creating and executing a plan to improve your organization’s market share from the customer. When appropriate, this plan may include team selling. By the end of this lesson, you will be able to identify the importance of account development and the techniques for account development.

    #27 ID:1969 Topic: Sales Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales & Service, Customer Service Course Level: Foundational Seat Time: 22 Minutes
  • Clarify Change (set-up)

    Using clarification techniques to feel comfortable with a change in process

    #28 ID:407 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Commit to Change (set-up)

    How to gain commitment for a change

    #29 ID:411 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Retail & Hospitality Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Communicate about Change (resolution)

    The importance of communication when dealing with change

    #30 ID:410 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Communicate About Change (Set-Up)

    The importance of communication when dealing with change.

    #31 ID:409 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Sales Series: Win the S.A.L.E.™ - Supporting the Sale

    Designed for service and support professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.

    #32 ID:781 Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Professionalism Course Level: Intermediate Seat Time: 25 minutes
  • TrainingBriefs™ Ethical Dilemma - Insider Information

    New Micro-Learning! In this course, you’ll observe two coworkers having a casual conversation when one of them makes the suggestion of obtaining inside information to win a contract bid. As you complete this course, ask yourself “would I know what to do in this situation?”

    #33 ID:2008 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Sales, Professionalism, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • Got Performance?™ Diffusing Customer Emotions

    This course focuses on a positive and helpful attitude in dealing with frustrated customers. You will learn that empathizing with the customer and maintaining a positive attitude are two of the most important tools at your disposal in creating a positive customer experience. By completing this module, you will benefit from a better job, more sleep and better numbers (if selling).

    #34 ID:1500 Topic: Customer Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Sales & Service Course Level: Intermediate Seat Time: 14 Minutes
  • Got Sales?™ Sales Opportunity Management

    Sales opportunity management is the process of following up and managing the necessary activities to convert leads into closed deals. Typically, the more expensive the product, the more steps you can expect in the sales cycle. By the end of this course, you will be able to identify the importance and techniques for sales opportunity management.

    #35 ID:1974 Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Customer Service Course Level: Foundational Seat Time: 22 Minutes
  • Got Sales?™ Territory Planning

    Territory planning is the process of creating the strategy and tactics necessary to deliver the required revenue and market share from a customer base. A territory may be geographic or it may consist of assigned accounts. By the end of this course, you will be able to identify the importance of territory planning and the techniques for territory planning.

    #36 ID:1973 Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Customer Service Course Level: Foundational Seat Time: 25 Minutes
  • Got Sales?™ Product and Solution Understanding

    Product and solution understanding is the broad and deep knowledge of common product or service problems and their associated solutions, including competitive alternatives. It also includes understanding how customers use your solutions within a variety of applications.

    #37 ID:1971 Topic: Sales Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales & Service, Customer Service Course Level: Foundational Seat Time: 20 Minutes