Complete Video Library

Case Study: Inside Job (employee)

Case Study: Inside Job (employee)

Using company information for personal gain

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Management, Professionalism
Case Study: Short  Fuse (employee)

Case Study: Short Fuse (employee)

Aggressive and threatening comments on the job

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, Workplace Violence Prevention
Case Study: Suspicion (employee)

Case Study: Suspicion (employee)

Withholding important information

Topic: Interpersonal Skills Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Management, Professionalism
Case Study: The Rivals (manager)

Case Study: The Rivals (manager)

Handling conflict between two employees

Topic: Interpersonal Skills Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Conflict Resolution, Management, Professionalism
Case Study: Using Crude Language in the Workplace

Case Study: Using Crude Language in the Workplace

Stereotyping / Why words matter in the workplace.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness
Community Outreach

Community Outreach

How postings in an office can be considered offensive.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Management, Professionalism, Respect / Respectfulness
Consenting Adults

Consenting Adults

When coworkers begin dating one another

Topic: Professionalism Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills
Cyber Bully

Cyber Bully

Bullying through social media is discussed in this case study.

Topic: Abusive Conduct / Bullying Learning Paths: Ethics & Compliance, Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Harassment Prevention, Interpersonal Skills, Management
Dysfunctional Teams

Dysfunctional Teams

Dealing with team conflict

Topic: Communication Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Interpersonal Skills, Management, Professionalism, Teamwork
Good Enough

Good Enough

Not meeting expectations on the job

Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism
Grief

Grief

When an employee is terminally ill or suddenly passes away - the impact sends shock waves across the organization.

Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness
Helping Hands

Helping Hands

When there is disagreement on how work gets done

Topic: Interpersonal Skills Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Effective Leadership, Motivation
I Beg Your Pardon

I Beg Your Pardon

Unprofessional hygiene practices

Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism
I Couldn't Help But Overhear

I Couldn't Help But Overhear

Dealing with employees talking about organizing a union

Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism
I Deserve It

I Deserve It

Not performing up to expectations

Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism
I Wish My Manager Would Just...™ Discussion Book (10 pack)

I Wish My Manager Would Just...™ Discussion Book (10 pack)

Companion discussion guide/book for the I Wish My Manager Would Just...™ video program. Get more out of this video program with the discussion guide that helps drive the facilitated session with thought-provoking questions and information. Soft-cover book. 10-pack.

Topic: Effective Leadership Learning Path: Leadership Type: How-To Books Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Collaboration, Management, Professionalism
I'm Fine...Really, I Am!

I'm Fine...Really, I Am!

This case study demonstrates dealing with sensitive and confidential issues. This case study centers around medical issues, the ADA and FMLA.

Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Respect / Respectfulness
Improving Patient Care

Improving Patient Care

Asking an employee to be a part of a focus group to help reduce delays and confusion when transporting patients.

Topic: Effective Leadership Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Professionalism
Just an Expression

Just an Expression

Dealing with disrespectful comments by coworkers

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Professionalism, Respect / Respectfulness
Manager Bully

Manager Bully

What to do when you think a coworker is being bullied

Topic: Harassment Prevention Learning Paths: Ethics & Compliance, Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills