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Results for Keywords: leading Topic: Leading

  • Leading to PREVAIL™ (for Managers)

    The preparation you take now – and the steps you help others around you take – will help increase the chances of prevailing during an active shooter situation. By taking a few minutes to train your team for one of these events, you help them know what to do in the very unlikely event that it actually happens. The exact same thing holds true when preparing for an active shooter event.

    #1 ID:1979 Topic: Armed Intruder/Active Shooter Learning Paths: Ethics & Compliance, Workplace Safety Type: Complete Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance, Workplace Violence Prevention, Workplace Safety & Awareness, Emergencies & Evacuation Closed Captioned
  • Managing Generation Y: Leading Our Future™ - Advantage eLearning

    There are now four generations in the work place. Each generation thinks, votes, buys, communicates, and interacts differently. This new eLearning course teaches managers how to communicate, coach, and lead Generation Y employees, the newest generation of people entering our workforce.

    #2 ID:1212 Topic: Management Learning Path: Diversity, Inclusion & Respect Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, Inclusion, Respect, Generational Challenges Course Level: Intermediate Seat Time: 30 Minutes
  • Article: Leading with Heart

    What does it mean to lead with heart, and why is this important? We see signs all around of us of what happens when we fail to lead with heart. We end up fighting wars…we neglect those in need… we pollute our environment.

    #3 ID:1512 Topic: Leadership Learning Path: Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Professionalism
  • Peer Today, Boss Tomorrow™: Navigating Your Changing Role

    Help newly promoted managers/supervisors navigate their changing roles and have immediate impact! Climb in the proverbial camper for an enlightening road trip with five friends who share experience and insights about making successful transitions from peer to boss.

    #4 ID:248 Topic: Leading Learning Path: Leadership Type: Complete Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor Closed Captioned
  • Got Leadership?™ Now I’m the Manager…

    Congratulations! Being a supervisor/manager can be an extremely rewarding position. It also is challenging, and, at times, frustrating to be caught between your team and the management team you report to. In especially challenging times, keep in mind that you were selected because of your skills and potential that people higher up in the organization recognize in you. So, take a deep breath and get ready to learn more about the exciting challenges you have ahead.

    #5 ID:1400 Topic: Leading Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Leadership, Management Course Level: Intermediate Seat Time: 12 Minutes
  • Peer Today, Boss Tomorrow™ (Advantage eLearning Course)

    Ease the transition for new supervisors with this interactive eLearning program. Ideal to use within the first 30-60 days of entering their new role. This highly engaging course can also be used with existing managers/supervisors who were never appropriately trained on their responsibilities.

    #6 ID:951 Topic: Leading Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor, Onboarding Course Level: Advanced Seat Time: 45 Minutes
  • Credibility Is...™

    Credibility is being aware of how we impact others. Building trusting relationships. Meeting deadlines...being responsive...having integrity. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of credibility in the workplace.

    #7 ID:2009 Topic: Leading Learning Paths: Leadership, Personal Performance Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Leadership, Management, Professionalism
  • Article: Promote Wisely

    We often do this dumb thing in corporations. We want to recognize employees who do brilliant technical work, so we reward them with our plum management jobs. Sure, sometimes these people are brilliant managers, too. Far too often they end up cutting a destructive Tasmanian Devil-like swath through the organization as they spin their way up the corporate ladder.

    #8 ID:1505 Topic: Leading Learning Path: Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Management, Professionalism, Training Activities
  • Peer Today, Boss Tomorrow™ Board Game

    A fun and interactive way to help new managers promoted from within get up to speed fast.

    #9 ID:895 Topic: Leading Learning Path: Leadership Type: Tools & Take Aways Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Seat Time: 15-45 Minutes
  • Myth: I Don't Need to Be a Leader

    The perspective that as a leader you promote and protect your own values.

    #10 ID:61 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Motivation, Leading
  • Bury My Heart in Conference Room B™ (eLearning Classic)

    Many feel they can manage, but few were born to lead! Leadership is the key! But... there is more methodology, misdirection and generalized academic babble about the concept of leadership than almost any business subject out there. This course tackles the myths of leadership!

    #11 ID:1820 Topic: Leadership Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Management, Leading Course Level: Foundational Seat Time: 40 Minutes
  • TrainingBriefs™ Listening to Our Employees

    New Micro-Learning! Listening to your employees is absolutely critical in creating a highly motivated, committed, and fully-engaged work environment. In this course, we'll take a look at an example of this type of situation and spend some time talking about what we, as managers and leaders, should do to ensure that we are always approachable.

    #12 ID:2019 Topic: Communication Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Professionalism, Leading, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • Got Leadership?™ Communication Skills for New Supervisors

    Good communication skills are vital to being an effective leader. They are especially important when discussing issues affecting performance or work rules with employees. This course provides the tools for handling potentially difficult conversations with employees. It will also help you establish the boundaries that all (especially new) supervisors need to establish.

    #13 ID:1485 Topic: Communication Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Leadership, Management, Professionalism, Leading Course Level: Foundational Seat Time: 15 Minutes
  • Got Leadership?™ Tackling Team Pitfalls

    Being a successful manager requires being able to juggle numerous work priorities while keeping your balance. By the end of this module, you will be able to identify unprofessional behavior in the workplace, management responsibilities for establishing and maintaining a respectful workplace, and respond to unprofessional behavior and inappropriate conduct by using effective communication methods.

    #14 ID:1491 Topic: Teamwork Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Management, Respect, Leading Course Level: Intermediate Seat Time: 15 Minutes
  • Got Leadership?™ Taking Personal Responsibility

    As a professional in today’s workplace, you are expected to deliver results and work effectively with others, regardless of obstacles you may discover. Not always an easy task! In this module, you will learn one of the most important lessons for career success – taking personal responsibility for your actions and behaviors on the job.

    #15 ID:1395 Topic: Leadership Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Management, Professionalism, Leading Course Level: Intermediate Seat Time: 15 Minutes
  • Bury My Heart at Conference Room B - Program Wrap Up/Close

    Perspective on the difference between a manager's responsibility to the organization and the leader's responsibility to himself or herself.

    #16 ID:64 Topic: Leadership Learning Path: Leadership Type: Video Summary Suggested Industry Usage: Office & General Other Topics: Change, Communication, Motivation, Leading
  • Myth: I Don't Know How to Do It

    The perspective that leaders can identify their core values and make daily decisions based on them.

    #17 ID:62 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Motivation, Professionalism, Leading
  • Bury My Heart at Conference Room B™

    Bury My Heart at Conference Room B™ is like no other leadership approach you’ve seen. First of all, the thing actually works! Secondly, it’s deeply empathic to the real world of today’s manager. Help managers better engage a cynical workforce!

    #18 ID:65 Topic: Leadership Learning Path: Leadership Type: Complete Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Motivation, Professionalism, Leading
  • Myth - Leadership Is Just One More Thing I Have to Do.

    The perspective that leadership is a benefit, not a burden. You'll be enlightened on commonly held leadership myths.

    #19 ID:58 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Motivation, Professionalism, Leading
  • Myth: I Wasn't Born a Leader

    The perspective that leaders become leaders by doing the things leaders do, not because they are born leaders.

    #20 ID:59 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Motivation, Professionalism, Leading
  • Myth: I'm Not Getting Leadership Myself

    The perspective that leadership happens to you when you understand your personal values and how to engage others in supporting them.

    #21 ID:60 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Motivation, Professionalism, Leading
  • Myth: My People Don't Care About My Values

    The perspective that people will care about their leader's core values because they will be essential to their own survival in the organization.

    #22 ID:63 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Motivation, Professionalism, Leading
  • Dealing with the Difficult Employee

    Explore behaviors often defined as "difficult" and the causes of those behaviors. Examine ways to lead through those difficult behaviors. Understand how these behaviors tie to performance management.

    #23 ID:800 Topic: Interpersonal Skills Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Conflict Resolution, Teamwork, Leading, Problem Resolution Course Level: Intermediate Seat Time: 40 minutes
  • Bury My Heart at Conference Room B - Program Opening

    Introducing pervasive myths that get in the way of true leadership.

    #24 ID:57 Topic: Leadership Learning Path: Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Motivation, Professionalism, Leading
  • Bury My Heart at Conference Room B™ Self Study Program

    See the "Bury My Heart" video in self-study format. This program pauses during sections of the video to allow users to reflect on the leadership topic and answer questions.

    #25 ID:924 Topic: Leadership Learning Path: Leadership Type: Self-Study Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Motivation, Professionalism, Leading
  • Peer Today, Boss Tomorrow™: Navigating Your Changing Role (eLearning Classic)

    Help new managers promoted from within get up to speed fast. This course presents four proven strategies that will help new supervisors navigate changing relationships and prepare for the most difficult situations they’re likely to encounter as they assume their new role. Key strategies, activities and practical suggestions make this program an excellent choice for organizations that promote from within or train new supervisors regularly.

    #26 ID:678 Topic: Management Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor, Onboarding Course Level: Foundational Seat Time: 30 - 45 minutes
  • The Courage to Coach™: A Common Sense Approach to Confronting Tough Employee Performance Situations

    This eLearning course is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance.

    #27 ID:696 Topic: Leadership Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Sales & Service, Professionalism Course Level: Foundational Seat Time: 30 - 45 minutes
  • Leadership 101

    Learners taking this course will quickly understand that leadership is the willingness and ability to influence those around them at all levels. They will also explore different methods for being more influential and identify leadership behaviors in a variety of situations. This course also helps learners determine ways to develop committed team members; and develop vision, mission and goal statements.

    #28 ID:888 Topic: Leadership Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Interpersonal Skills, Coaching & Mentoring, New Supervisor, Onboarding Course Level: Intermediate Seat Time: 35 Minutes
  • Managing Generation Y: Recruit, Engage, Retain™: An Advantage eLearning Course

    With four generations in the workforce today, there are both challenges and opportunities to working on multi-generational teams. This course will help you understand how to recruit, engage, and retain Generation Y, the next generation of people entering our workforce.

    #29 ID:1230 Topic: Management Learning Path: Diversity, Inclusion & Respect Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Diversity, Interpersonal Skills, Leadership, Inclusion, Generational Challenges Course Level: Intermediate Seat Time: 30 Minutes
  • Transition to Boss Is...™

    Stimulate discussion about new managers/supervisors accepting their new role, establishing clear boundaries, communicating and taking action. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about new supervisors within your organization.

    #30 ID:1417 Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Interpersonal Skills, Management, Professionalism, Learning Reinforcement
  • Unconscious Bias Is...™ (Manager Version)

    Much of our learning takes place at an unconscious level - hence the term “unconscious” or "hidden" bias. Managing others to be self-aware and willing to engage fellow employees, customers and vendors when bias is unintentionally implied or expressed is key to better resolving problems and promoting more effective working relationships.

    #31 ID:1642 Topic: Unconscious / Hidden Bias Learning Path: Diversity, Inclusion & Respect Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Diversity, Leadership, Management, Inclusion, Learning Reinforcement
  • TrainingBriefs™ Open Communication
    New Course

    As a leader you must demonstrate your commitment to the organization’s culture of integrity, create an environment where employees feel safe to voice their concerns and hold all employees accountable for their actions.

    #32 ID:2067 Topic: Communication Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance, Respect Course Level: Foundational Seat Time: 5 Minutes
  • PREVAIL!™ Armed Intruder Preparedness & Response Training (Manager - Premium)

    Since the 1980’s, workplace violence has been recognized as a leading cause of occupational injury and mortality. Violence on the job manifests itself in many forms; from emotional abuse to bullying to assault and even homicide. PREVAIL!™ will help you - the manager/supervisor - better respond in violent situations involving an armed threat. The goals & objectives of this course provide you with information and strategies on recognizing and responding to the dynamic challenges and issues of violent incidents within the workplace.

    #33 ID:1829 Topic: Armed Intruder/Active Shooter Learning Paths: Ethics & Compliance, Workplace Safety Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Workplace Violence Prevention, Workplace Safety & Awareness Course Level: Intermediate Seat Time: 105 Minutes
  • Courage 2 Coach™ - (eLearning Classic)

    Effective coaching is the single most important factor in employee development today. Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.

    #34 ID:1729 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Interpersonal Skills, Management, Professionalism Course Level: Foundational Seat Time: 35 - 40 Minutes
  • Clarify

    The importance of clarifying how a change impacts everyone differently.

    #35 ID:258 Topic: Change Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Communicate about Change (Dramatic)

    How to ask for information to help feel comfortable with a change; dealing with a dress code change

    #36 ID:259 Topic: Change Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Once Upon a Leader™

    Reinforce timeless leadership principles with this animated video program.

    #37 ID:505 Topic: Leadership Learning Path: Leadership Type: Complete Programs Suggested Industry Usage: Office & General Other Topics: Change, Diversity, Ethics, Motivation, Interpersonal Skills, Management, Professionalism Closed Captioned
  • Communicate Information

    Learn how to properly and appropriately communicate sensitive information (like layoffs) that impact a work team.

    #38 ID:244 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Let's T.A.L.K.™:  Handling the Difficult Performance Appraisal

    Let’s T.A.L.K.™ is designed to assist managers and supervisors in dealing with difficult performance appraisal situations. The performance appraisal process is part of an ongoing, year-round process of giving constant feedback and support, making sure people know what is expected and setting goals for the future.

    #39 ID:698 Topic: Assessing Performance Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Leadership, Management, Conflict Resolution Course Level: Intermediate Seat Time: 40 Minutes
  • Clarify Change (Resolution)

    Using clarification techniques to feel comfortable with a change in process

    #40 ID:457 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Take Action

    Example of how new managers/supervisors can earn credibility by admitting past mistakes and reviews four strategies to effectively make the transition from peer to boss.

    #41 ID:246 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Interpersonal Skills, Management, Professionalism Closed Captioned
  • Commit to Change (Dramatic)

    Dealing with the changes related to relocation; the importance of making a commitment to change.

    #42 ID:260 Topic: Change Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Retail Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Accept Your New Role

    Presents a misunderstanding between a new supervisor and a subordinate employee

    #43 ID:243 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Interpersonal Skills, Management, Professionalism Closed Captioned
  • Courage 2 Coach™ - Coaching to Specific Issues

    Attitude problem. How do we deal with someone who's going 100 miles an hour in the right direction, doing a good job, while royally ticking off co-workers or customers in the process? Coaching of course! Here's a powerful short video on making the most of motivating a good employee.

    #44 ID:1726 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • I'm Not Signing That

    Handling a situation when an employee refuses to sign a performance appraisal

    #45 ID:212 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Professionalism Closed Captioned
  • It's Not My Fault

    Handling a performance discussion when an employee believes the information leading to a rating is biased; helping an employee take responsibility for his/her performance

    #46 ID:213 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Professionalism Closed Captioned
  • Let's T.A.L.K.™: Handling the Difficult Performance Appraisal

    Let's T.A.L.K. will change the minds of managers who dread the performance management aspect of their job. The T.A.L.K. approach makes appraisals easier and more effective, keeping the focus on work-related issues, not on personalities. Managers learn techniques to communicate expectations effectively and encourage top performers to do even better.

    #47 ID:217 Topic: Assessing Performance Learning Path: Leadership Type: Complete Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Professionalism Closed Captioned
  • Must Do's As a Mentor

    There are some "must do’s” that will help you be a successful mentor. Having an open communication channel between you and your mentee is a must!

    #48 ID:1958 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Interpersonal Skills, Leadership, Professionalism, Collaboration Closed Captioned
  • Set Clear Boundaries

    Learn to effectively dismiss rumors and communicating a no favoritism policy - easing fears and issues across your team or group.

    #49 ID:245 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • She's Good, But She Could Be Better

    Helping a top performer become even more effective and productive.

    #50 ID:214 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Communication, Professionalism Closed Captioned
  • Straight TALK™ - A Spotlight on Change in the Workplace

    As organizations change with increasing speed, so does the pace in which employees must respond. This new Straight TALK™ series focuses on common change management issues facing organizations today. Intended for managers and supervisors, this series gets straight to the point by providing easy-to-understand information - directly from Sollah's premiere subject matter experts.

    #51 ID:1363 Topic: Change Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism
  • The Courage to Coach for Retail

    Equip new and developing retail managers with must-have coaching skills

    #52 ID:503 Topic: Coaching & Mentoring Learning Path: Leadership Type: Complete Programs Suggested Industry Usage: Retail Other Topics: Communication, Interpersonal Skills, Leadership
  • The Courage to Coach: A Common Sense Approach to Confronting Tough Employee Performance Situations™
    #53 ID:72 Topic: Leadership Learning Path: Leadership Type: Complete Programs Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Sales & Service, Professionalism Closed Captioned
  • They're All Out to Get Me

    Handling a performance discussion when an employee believes a rating is unfair or biased

    #54 ID:211 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Professionalism Closed Captioned
  • Whale Done!: The Power of Positive Relationships™

    Best-selling author Ken Blanchard shows how to improve workplace relationships and productivity by using the Whale Done!™ approach. Based on behavior-changing strategies developed at SeaWorld, Whale Done!™ offers a compelling message and memorable workshop tasks that will have an immediate and positive impact on your workplace.

    #55 ID:385 Topic: Leadership Learning Path: Leadership Type: Complete Programs Suggested Industry Usage: Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism Closed Captioned
  • What Does a Mentor Do?

    When an employee is new to the company, or even new to their role, there’s no substitute for the conversations and support that a mentor provides. Let’s face it, every job has a certain number of rules, processes, must dos and unwritten “ways of things” that, without you, your mentee would have to learn through experience.

    #56 ID:1956 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • When They Just Don't Care

    Helping an employee overcome a lackadaisical attitude

    #57 ID:215 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Professionalism Closed Captioned
  • Who Benefits from Mentoring?

    The advice and tips a mentor gives has a direct impact. Mentees benefit from the mentors experience. With a mentor on their side, they can learn the things that can help them get the new chapter in their career started on the right foot.

    #58 ID:1957 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Courageous Change: Succeeding in a Changing World!

    Are you finding it challenging to overcome obstacles? Can you persevere during times of trial and difficulty? Almost every instance of leadership that pushes us toward progress involves change. This new eLearning course geared towards managers helps learners quickly understand and respond change in the workplace via the ACTION model.

    #59 ID:1081 Topic: Change Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Management Course Level: Intermediate Seat Time: 30 Minutes
  • I Wish My Manager Would Just...™ (eLearning)

    25,000 employees can't be wrong…when it comes to knowing what managers and supervisors can do to make their workplaces more productive, efficient and rewarding. Based on candid responses gathered in a large-scale, five-year survey, this course helps managers and supervisors consider the impact—positive and negative—that their management styles have on employees. It's a refreshing and honest look at the relationship between employees and managers.

    #60 ID:788 Topic: Leadership Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Professionalism Course Level: Foundational Seat Time: 10 Minutes
  • Once Upon a Leader™ - eLearning Classic

    The majority of challenges calling for leadership are everyday situations in our professional and personal lives. This new eLearning course delves into these challenges and how to overcome them.

    #61 ID:1071 Topic: Leadership Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Interpersonal Skills, Management, Professionalism Course Level: Foundational Seat Time: 25-30 Minutes
  • Ready. Set. CHANGE! Reacting Smarter. Adapting Faster. Engaging Together.

    Change in the workplace today has taken on a new dimension. It is no longer just an event or an initiative, is it? Rather, it is pervasive and constant, and it impacts all of us. This course will provide you with a clear and practical strategy that will help you develop the skills to understand, respond to and navigate any change in a way that’s positive and productive for you, coworkers, customers and the organization.

    #62 ID:709 Topic: Change Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, Conflict Resolution, Onboarding Course Level: Intermediate Seat Time: 35 Minutes
  • Whale Done!™ in Action (eLearning Classic)

    Transform your organization with the power of positive relationships

    #63 ID:702 Topic: Leadership Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism Course Level: Foundational Seat Time: 30 - 45 minutes
  • Whale Done!™: The Power of Positive Relationships

    Transform your organization with the power of positive relationships - based on the highly popular and best-selling book by Ken Blanchard.

    #64 ID:701 Topic: Leadership Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism Course Level: Foundational Seat Time: 30 - 45 minutes
  • TrainingBriefs™ Asking Someone to Lie

    New Micro-Learning! In general, people lie so they can tip the balance toward things going their way. They rationalize the lie. This rationalization is like poison to work relationships and the ultimate success of a business. The antidote is to STOP. Search your motivations. Think about the implications. Open yourself up to other options and Preserve your integrity.

    #65 ID:1998 Topic: Management Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Office & General Other Topics: Compliance, Leadership, Professionalism Course Level: Foundational Seat Time: 6 Minutes
  • TrainingBriefs™ The Impact of Negative Attitudes

    New Micro-Learning! Dealing with attitude issues is a common problem for managers. Negative attitudes not only impact the company’s bottom line performance, but co-workers, the culture, the company, and customers as well.

    #66 ID:2027 Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Leadership, Management, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • Got Leadership?™ Are You a Know-It-All Boss?

    As a leader, you manage multiple priorities and shifting deadlines on a daily basis. How you respond to your team may or may not be your best example of good leadership skills. This course gives you practice at assessing your personal reaction to situations. It will provide you with opportunities to see the impact of your choices and where you want to be as a leader.

    #67 ID:1484 Topic: Leadership Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Interpersonal Skills, Management, Respect, Collaboration Course Level: Intermediate Seat Time: 15 Minutes
  • Got Leadership?™ Dealing with Attendance Issues

    This course emphasizes the role of coaching in creating successful outcomes when dealing with employee attendance issues. You will learn that making time for coaching has several benefits such as increased productivity, improved well-being and expanded employee effectiveness.

    #68 ID:1486 Topic: Leadership Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Management, Coaching & Mentoring Course Level: Intermediate Seat Time: 15 Minutes
  • Got Leadership?™ Dealing with Attitude Issues

    Dealing with attitude issues is a common problem for managers. You can have a terrific team of people, but one bad attitude can be the weak link in the chain that pulls everyone else down. This course will help managers deal with negative attitudes and create positive outcomes for all.

    #69 ID:1421 Topic: Interpersonal Skills Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Management, Professionalism, Collaboration Course Level: Foundational Seat Time: 14 Minutes
  • Got Leadership?™ Getting Employees to Care

    Dealing with an employee who has ceased to care about the job, can be very frustrating but it is possible to work with the employee and uncover the underlying issues. By the end of this course, you will be able to identify ways to motivate employees before there is an issue and ways to approach employees who already stopped trying.

    #70 ID:1488 Topic: Management Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Motivation, Interpersonal Skills, Leadership, Professionalism, Coaching & Mentoring, Collaboration Course Level: Intermediate Seat Time: 15 Minutes
  • Got Leadership?™ Listening to Your Employees

    This course reinforces the concept that taking employee views into consideration does not mean you will always do what your employees want. You may at times make some unpopular decisions. The key is to take the time to talk to your employees and truly take their opinions into consideration before you make your decision.

    #71 ID:1373 Topic: Communication Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Interpersonal Skills, Leadership, Management, Professionalism Course Level: Intermediate Seat Time: 10 Minutes
  • Got Leadership?™ The Difficult Performance Appraisal

    As a leader, when an employee isn’t performing or acting appropriately, you are required to take action. This keeps the company functioning at full capacity, and builds trust and respect between you and the employees you manage. This eLearning course helps you identify the benefits of a performance appraisal and the proper techniques to navigate through a difficult performance appraisal.

    #72 ID:1487 Topic: Management Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Professionalism, Evaluation Course Level: Intermediate Seat Time: 15 Minutes
  • Got Performance?™ Change Resiliency

    Because of our differences as individuals, change affects us each differently. By trying to be more aware of changes and how you and others react to them, you can become more productive in handling your response to change. After completing this course, you’ll be able to identify the factors that create change in the work environment and general reactions to change.

    #73 ID:1427 Topic: Change Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 12 Minutes
  • Got Performance?™ Dealing With Change

    “The only constant is change,” is a phrase you’ve probably heard many times to describe the ever-shifting cycles of everything around us, and including us. By completing this course, you will be able to analyze your options for responding to changes at work, recognize your personal reactions to changes, identify the thoughts and feelings behind your reaction, and describe different responses and their possible impact on work.

    #74 ID:1426 Topic: Change Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 17 Minutes
  • Got Performance?™ Team Dynamics for Managers

    Your success as a manager will depend a great deal on your ability to navigate through issues of team dynamics and help your people work together effectively. By the end of this course, you will be able to identify common challenges and reactions to changes in team personnel and the strategies to help a team adapt to change.

    #75 ID:1458 Topic: Teamwork Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Management Course Level: Intermediate Seat Time: 15 Minutes
  • Courage 2 Coach™: An Advantage eLearning Course

    A big part of being a manager or supervisor is dealing with tough employee situations. Sometimes it just seems easier to ignore the problem, rather than take the time and courage to confront the situation and get the employee back on track. Courage 2 Coach™ outlines a specific four-step process for coaching that will work in any employee performance situation.

    #76 ID:1826 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Professionalism Course Level: Intermediate Seat Time: 45 Minutes
  • The Courage to Coach™: An Advantage eLearning Course

    This interactive eLearning course is designed to encourage successful coaching with this program; includes information on how to coach a high-performing employee.

    #77 ID:996 Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Leadership, Professionalism Course Level: Intermediate Seat Time: 45 Minutes
  • A Leader Is...™

    Being a leader is much more than directing others. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on being an effective, passionate and inclusive leader within your group, team or organization.

    #78 ID:1803 Topic: Leadership Learning Path: Leadership Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Motivation, Learning Reinforcement
  • Coaching Is...™

    Coaching is rewarding… but it takes work. Coaches help develop skills and abilities of others, but being a great coach takes courage. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on the power of coaching others.

    #79 ID:1544 Topic: Coaching & Mentoring Learning Path: Leadership Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Learning Reinforcement
  • Diversity Tip Card - Diversity in Hiring

    When hiring employees, it's important to think about what happens after the hire - even during the hiring process. These easy-to-use cards provide a simple model (H.I.R.I.N.G.) along with thought-provoking questions on supporting each employee before/after the hire. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

    #80 ID:1982 Topic: Hiring & Recruiting Learning Paths: Diversity, Inclusion & Respect, Leadership Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Diversity, Discussion Trigger, Interviewing, Hiring & Recruiting, Onboarding, Learning Reinforcement
  • Courage 2 Coach™ - Program Conclusion / The Bottom Line

    This quick video provides a quick summary of the C2C model and how it's simplicity is still a powerful way to get the most out of your employees. The bottom line... coaching works!

    #81 ID:1722 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Interpersonal Skills, Professionalism Closed Captioned
  • Mentoring 101™ - The Basics: Program Introduction

    Our lives are filled with changes, new opportunities. And when those come along, it helps to have someone who knows the ropes who can help you -- a mentor.

    #82 ID:1959 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Interpersonal Skills, Leadership, Professionalism, Collaboration Closed Captioned
  • Awkward Moments

    This case study addresses the issue of dealing with co-workers who are having intimate relations (dating).

    #83 ID:630 Topic: Professionalism Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Compliance, Interpersonal Skills, Leadership
  • Burn Out (Manager)

    Know someone who just seems to be simply going through the motions to get the job done? Concerned because this employee has always been a strong performer with a great positive attitude? Then this case study is for you!

    #84 ID:661 Topic: Motivation Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Management
  • Dysfunctional Teams

    Dealing with team conflict

    #85 ID:632 Topic: Communication Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Interpersonal Skills, Management, Professionalism, Teamwork
  • Good Enough

    Not meeting expectations on the job

    #86 ID:650 Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Professionalism
  • I Beg Your Pardon

    Unprofessional hygiene practices

    #87 ID:651 Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Professionalism
  • I Deserve It

    Not performing up to expectations

    #88 ID:649 Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Professionalism
  • I'm Fine...Really, I Am!

    This case study demonstrates dealing with sensitive and confidential issues. This case study centers around medical issues, the ADA and FMLA.

    #89 ID:634 Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance, Diversity, Interpersonal Skills, Inclusion, Respect
  • Improving Patient Care

    Asking an employee to be a part of a focus group to help reduce delays and confusion when transporting patients.

    #90 ID:463 Topic: Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Professionalism
  • Promises, Promises

    Over-promising and under delivering.

    #91 ID:648 Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Motivation, Interpersonal Skills, Professionalism
  • Recruiting a New Member

    Asking an existing employee to take on a mentoring role for a new employee.

    #92 ID:466 Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Professionalism
  • Setting Boundaries

    Quick customizable activity to use with any VisionPoint SMART-START™. Handling a performance issue with an employee who believes you are friends.

    #93 ID:467 Topic: Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Professionalism
  • Suspicion

    Withholding important information

    #94 ID:644 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Compliance, Management, Professionalism
  • The Assistant

    Insubordination and unprofessional behavior

    #95 ID:664 Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Harassment, Interpersonal Skills, Professionalism
  • The Blogger

    Dealing with a coworker who discloses company information through a personal blog

    #96 ID:618 Topic: Communication Learning Paths: Ethics & Compliance, Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Interpersonal Skills, Leadership, Professionalism
  • The High Performer

    Coaching high-performers who have trouble getting along with their co-workers

    #97 ID:624 Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Professionalism, Coaching & Mentoring
  • The Rivals

    Handling conflict between two employees

    #98 ID:623 Topic: Interpersonal Skills Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Management, Professionalism, Conflict Resolution
  • The Social Network

    Dealing with employees accessing social media sites from work during "off-hours".

    #99 ID:616 Topic: Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Professionalism
  • Trouble at Home

    Workplace privacy and performance

    #100 ID:662 Topic: Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Management, Professionalism