Search TAG® Library (76 Assets Found)

Results for Topic: Conflict Resolution

  • Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™
    #1 ID:1459

    Handle workplace conflict effectively with this new program! Conflict Clock™ presents four proven strategies that will help participants break old and negative response habits. Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. Our bodies naturally gravitate toward a Fight, a Flight, or a Freeze response when we feel threatened or upset. This program is designed to help all employees identify and change our responses - better dealing with the conflict at hand.

    Off-The-Shelf Video Program (ILT) Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Conflict 101™
    #2 ID:1830

    Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home. Unfortunately, most of us don't have the tools to resolve conflict in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Conflict 101™ is a new micro-learning program packed with conflict resolution tips and tools.

    Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™ (Managers)
    #3 ID:1460

    As a supervisor or manager, your role is vital to the success of the organization. You can impact morale, teamwork, collaboration, respect, inclusion, innovation, quality…and the list goes on. Sometimes we forget this in the heat of conflict. Conflict Clock™ for managers will give you a quick reinforcement and a model for successfully resolving workplace conflict.

    Off-The-Shelf Video Program (ILT) Leadership Conflict Resolution, Communication, Interpersonal Skills, Management, Professionalism

  • Conflict Clock™ - eLearning Classic
    #4 ID:1477

    Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. This course was designed to help all employees respond to workplace conflicts successfully! Benefits include: reduced stress and frustration, increased effectiveness, more respect and recognition and increased job and personal satisfaction.

    eLearning - Classic Personal Performance Conflict Resolution, Change, Communication, Interpersonal Skills, Professionalism Foundational 35 Minutes

  • Discussion Card: Resolving Conflict
    #5 ID:2013

    When it comes to resolving conflict, we all know it can be tough - especially if you don't have a plan! These easy-to-use cards provide a simple model (R.E.S.O.L.V.E.) along with thought-provoking questions on better understanding & addressing conflict. Great for a quick training reminder, reinforcement or as a conversation generator.

    Discussion Cards Leadership, Personal Performance Conflict Resolution, Interpersonal Skills, Leadership, Management, Professionalism, Discussion Trigger, Learning Reinforcement

  • Conflict 101™ (eLearning Classic)
    #6 ID:1832

    If you're like most people... you never really give much thought to conflict... you just deal with it. You either fight...take flight or...simply freeze. In other words, you argue or yell your way through it... avoid it all together... or you just don't know what to say or do. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.

    eLearning - Classic Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Leadership, Professionalism Foundational 35 Minutes

  • Taking TIME to Lead™
    #7 ID:2103

    As a supervisor or manager, you’re responsible for yourself and others. Your role is vital to the success of the organization. Your leadership impacts morale, teamwork, collaboration, respect, inclusion, innovation, quality… and the list goes on... This powerful course provides an effective model for leading through workplace issues and conflict.

    eLearning - Classic Leadership Conflict Resolution, Communication, Interpersonal Skills, Management, Leading Intermediate 25 Minutes

  • Confronting Workplace Conflict™ (for Managers)
    #8 ID:2076

    Let's face it, most of us don't have the tools to resolve conflict (whether at work or at home) in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Confronting Workplace Conflict™ is a new micro-learning program packed with conflict resolution tips and tools - especially for managers and leaders.

    Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Leadership, Professionalism

  • Can’t You Just Deal with It? (The 'Flight' Approach to Conflict)
    #9 ID:1475

    Most of us have responded poorly to an emotional trigger at one time or another. Usually we realize after the fact that our response didn’t help matters. It is common for us to get caught in patterns or cycles (Flight) of poor responses to conflict triggers with people in our families, with our friends and with people at work. Using a Flight response may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.

    Video Vignettes Personal Performance Conflict Resolution, Change, Communication, Interpersonal Skills

  • Conflict 101™ - The Fight Response
    #10 ID:1962

    It’s pretty obvious…yelling doesn’t help promote a respectful workplace or help make people feel included. It’s the same thing when dealing with conflict. Relationships get damaged, productivity dramatically decreases - people just shut down.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Conflict 101™ - The Flight Response
    #11 ID:1963

    When we encounter conflict with co-workers, many times we get stressed out and we go into flight mode. But here’s the rub. If I don’t act, the problem won’t go away, it will affect my work, the productivity of other team members and a whole lot more.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Conflict 101™ - The Freeze Response
    #12 ID:1964

    It’s not uncommon for people to simply “freeze up” when another person tries to steamroll the situation. Yet, moments later we want to kick ourselves because we now know what we should have said--only it’s too late.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Straight TALK™ - A Spotlight on Resolving Conflict in the Workplace
    #13 ID:1616

    Conflict in the workplace isn't always unhealthy. There are many things to consider when dealing with both healthy and detrimental workplace conflict. This new Straight TALK™ series focuses on understanding conflict and our options on handling it. Intended for managers and supervisors, this series gets straight to the point by providing easy-to-understand information - directly from Sollah's premiere subject matter experts.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Interpersonal Skills, Professionalism, Discussion Trigger

  • That’s My Bonus You’re Messin’ With! (The 'Freeze' Approach to Conflict)
    #14 ID:1476

    Most of us don't like conflict! Some of us tend to 'freeze' when we are faced with situations that force us deal with tension in the workplace. It's important to remember that each of us is responsible for reacting in ways that will increase the odds for a successful resolution to the conflict.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • The Boss Who Knows It All… And Then Some!
    #15 ID:2119

    One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager or boss.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Problem Resolution, Personal Improvement, Emotional Intelligence

  • The Boss Who Knows It All… And Then Some! (Healthcare)
    #16 ID:2123

    One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager or boss.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Problem Resolution, Personal Improvement, Emotional Intelligence

  • Conflict Clock™ for Managers & Supervisors
    #17 ID:1515

    Put the kibosh on conflict! This new eLearning course gives managers a new perspective on understanding and resolving conflict. Conflict Clock™ for managers will give you a quick reinforcement and a model for successfully resolving workplace conflict.

    eLearning - Classic Leadership Conflict Resolution, Communication, Interpersonal Skills, Professionalism Intermediate 20 Minutes

  • TrainingBriefs™ Conflict… Can’t You Just Deal with It?
    #18 ID:2083

    New Micro-Learning! When it comes to conquering conflict, sometimes you have to get out of your comfort zone when confronting an employee about their behavior. Using a “Flight” response to get away or avoid a situation may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.

    eLearning - TrainingBriefs™ Leadership, Personal Performance Conflict Resolution, Interpersonal Skills, Leadership, Learning Reinforcement Foundational 5 Minutes

  • TrainingBriefs™ Let’s M.E.E.T.™ to Resolve Issues
    #19 ID:2092

    New Micro-Learning! It's up to us to take advantage of our differences to help make us more productive and more successful. To do that, we have to make an effort to recognize and respond to situations where coworkers or customers don't feel respected. It’s not easy but it’s certainly worth the effort.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect, Personal Performance Conflict Resolution, Inclusion, Respect Foundational 8 Minutes

  • Got Leadership?™ The Work-Life Balance Conundrum (for Managers)™
    #20 ID:1036

    The work-life balance issue can be one that leads to conflict between managers and employees due to differing viewpoints and job expectations. As a manager, you need to understand your employees and their differing priorities while ensuring the work gets done in your department.

    eLearning - LearningBytes® Leadership Conflict Resolution, Communication, Interpersonal Skills, Professionalism, Inclusion Intermediate 12 Minutes