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#1 ID:592Sales Series: Support the S.A.L.E.™ for Service and Support Professionals
Designed for service and support professionals! This program contains powerful, comprehensive training that educates and inspires employees with limited sales experience - enabling them to strengthen your organization's sales performance - top-to-bottom.
Off-The-Shelf Video Programs Leadership Sales & Service, Communication, Professionalism
#2 ID:2111Discussion Card: Multicultural Sales
Are you spending the time it takes to really understand what your customer wants/needs? These easy-to-use cards provide a simple model (S.E.L.L.I.N.G.) along with thought-provoking questions on better understanding multicultural sales opportunities. These cards are great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Cards Diversity, Inclusion & Respect Sales & Service, Diversity, Inclusion, Respect
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#3 ID:780Sales Series: Win the S.A.L.E.™ - Coaching for Sales Success
This program is designed to help sales managers recognize and respond to common challenges by providing a four-step process (S.A.L.E.) which can be used to motivate and coach sales staff.
eLearning - Classic Personal Performance Sales & Service, Communication, Professionalism, Coaching & Mentoring Intermediate 25 minutes
#4 ID:781Sales Series: Win the S.A.L.E.™ - Supporting the Sale
Designed for service and support professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.
eLearning - Classic Personal Performance Sales & Service, Communication, Professionalism Intermediate 25 minutes
#5 ID:593Sales Series: Win the S.A.L.E.™ for Sales Professionals
Designed for sales professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.
Off-The-Shelf Video Programs Personal Performance Sales & Service, Communication, Professionalism
#6 ID:602Coaching Moment 1 (Sales Coaching)
Coaching to keep a strength from becoming a liability. This video specifically covers recognizing buying signals and building trust without losing credibility.
Video Vignettes Leadership Sales & Service, Communication, Sales, Leadership
#7 ID:603Coaching Moment 2 (Sales Coaching)
Helping a sales rep deal with objections to close the sale. Pricing objections, price justifications and connecting customers needs to your solutions are all covered in this realistic scenario.
Video Vignettes Leadership Sales & Service, Communication, Sales
#8 ID:1686Sales Made Simple™ - Advanced Level Sales
Even your best sales people need some help every once in a while. The Sales Made Simple™ (Advanced Level Sales) package provides six common sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.
Video Vignettes Personal Performance Sales & Service, Sales, Selling
#9 ID:1664Sales Made Simple™ - Complete Series
Let's face it, tons of sales training rarely hits real life scenarios that your sales people typically face. Sales Made Simple™ is different! This new video-based package provides twenty commonly asked sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.
Video Vignettes Personal Performance Sales & Service, Sales, Selling
#10 ID:1684Sales Made Simple™ - Entry Level Sales
Looking for a great way to provide sales coaching and training to your entry level sales team (and individuals). The Sales Made Simple™ (Entry Level Sales) package provides seven common sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.
Video Vignettes Personal Performance Sales & Service, Sales, Selling
#11 ID:1685Sales Made Simple™ - Intermediate Level Sales
As your sales representatives gain confidence and grow, there are various obstacles that might need to be addressed - or more intermediate level questions to answer. The Sales Made Simple™ (Intermediate Level Sales) package provides seven common sales questions designed to help further empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.
Video Vignettes Personal Performance Sales & Service, Sales, Selling
#12 ID:591Sales Series: Coach the S.A.L.E.™ for Sales Managers
This program is designed to help sales managers recognize and respond to common challenges by providing a four-step process (S.A.L.E.) which can be used to motivate and coach sales staff.
Off-The-Shelf Video Programs Leadership Sales & Service, Communication, Interpersonal Skills, Leadership, Professionalism
#13 ID:775Sales Series: Win the S.A.L.E.™: One Step at a Time
Designed for sales professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience - enabling them to strengthen your organization's sales performance - top-to-bottom.
eLearning - Classic Personal Performance Sales & Service, Sales & Service, Professionalism, Selling Foundational 35 Minutes
#14 ID:1654Got Sales?™ Consultative Selling
In consultative selling, customer needs are the basis of the sales conversation. The salesperson doesn’t present product or service solutions without first making sure they address a customer need. By the end of this course, you will be able to identify the reasons you should sell consultatively and the techniques for doing so.
eLearning - LearningBytes® Personal Performance Sales & Service, Sales, Customer Service Foundational 20 Minutes
#15 ID:1663Got Sales?™ Cross-Selling and Up-Selling
Cross- and up-selling offers customers additional value by exposing them to solutions they might never have considered. They are both key to the selling process. By the end of this module, you will be able to identify the difference between cross-selling and up-selling, their importance and their techniques.
eLearning - LearningBytes® Personal Performance Sales & Service, Sales, Customer Service Foundational 25 Minutes
#16 ID:1697Got Sales?™ Handling Objections
Handling objections is the process of dealing with concerns the customer articulates. By the end of this lesson, you will be able to identify why handling objections is important, the three common types of objections, and the three-step model for overcoming them.
eLearning - LearningBytes® Personal Performance Sales & Service, Sales, Interpersonal Skills, Selling Foundational 25 Minutes
#17 ID:1972Got Sales?™ Outbound Telephone Selling Techniques
Outbound telephone selling is the process of using the telephone to proactively contact customers and engage in open-dialogue (non-scripted) sales conversations. By the end of this course, you will be able to identify the importance of outbound telephone selling Techniques and the techniques for outbound telephone selling.
eLearning - LearningBytes® Personal Performance Sales & Service, Sales, Customer Service Foundational 22 Minutes
#18 ID:1974Got Sales?™ Sales Opportunity Management
Sales opportunity management is the process of following up and managing the necessary activities to convert leads into closed deals. Typically, the more expensive the product, the more steps you can expect in the sales cycle. By the end of this course, you will be able to identify the importance and techniques for sales opportunity management.
eLearning - LearningBytes® Personal Performance Sales & Service, Sales, Customer Service Foundational 22 Minutes
#19 ID:1973Got Sales?™ Territory Planning
Territory planning is the process of creating the strategy and tactics necessary to deliver the required revenue and market share from a customer base. A territory may be geographic or it may consist of assigned accounts. By the end of this course, you will be able to identify the importance of territory planning and the techniques for territory planning.
eLearning - LearningBytes® Personal Performance Sales & Service, Sales, Customer Service Foundational 25 Minutes
#20 ID:1718Got Sales?™ Value Proposition
A value proposition is the evidence a salesperson presents that demonstrates what the customer will receive exceeds the cost of the solution. Think of the value proposition as an old-fashioned scale; the benefits of the solution must outweigh the costs.
eLearning - LearningBytes® Personal Performance Sales & Service, Sales, Selling, Communication & Influencing, Customer Service Foundational 25 Minutes