Search TAG® Library (131 Assets Found)

Results for Keywords: sales service

  • Sales Series: Support the S.A.L.E.™ for Service and Support Professionals
    #1 ID:592

    Designed for service and support professionals! This program contains powerful, comprehensive training that educates and inspires employees with limited sales experience - enabling them to strengthen your organization's sales performance - top-to-bottom.

    Off-The-Shelf Video Program (ILT) Leadership Sales & Service, Communication, Professionalism

  • TrainingBriefs™ Recognizing Sales Opportunities
    #2 ID:2299

    New Micro-Learning! One way in which you can support the sales process is by recognizing and responding to sales opportunities as they present themselves. The key, just like it is with any sales strategy, is to ask questions and then really listen to the answers using the ask, listen, clarify and confirm strategy. This will help keep the customer engaged and confirm understanding of the opportunity.

    eLearning - TrainingBriefs™ Personal Performance Sales & Service, Communication, Professionalism Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Resolving Sales Problems
    #3 ID:2302

    New Micro-Learning! In an ideal world, everyone - sales, support and service - would all be highly connected. Everyone would know all the details about a customer account and everything would go off without a hitch. But, as we all know, the reality is misunderstandings, mistakes and problems happen. What's important is how you handle the situation. The truth is, how you recover from a problem can be a major factor in keeping that customer's business.

    eLearning - TrainingBriefs™ Personal Performance Sales & Service, Communication Foundational 7 Minutes

    New eLearning Course

  • Sales Series: Win the S.A.L.E.™ - Coaching for Sales Success
    #4 ID:780

    This program is designed to help sales managers recognize and respond to common challenges by providing a four-step process (S.A.L.E.) which can be used to motivate and coach sales staff.

    eLearning - Classic Personal Performance Sales & Service, Communication, Professionalism, Coaching & Mentoring Intermediate 25 minutes

  • Sales Series: Win the S.A.L.E.™ - Supporting the Sale
    #5 ID:781

    Designed for service and support professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.

    eLearning - Classic Personal Performance Sales & Service, Communication, Professionalism Intermediate 25 minutes

  • Sales Series: Win the S.A.L.E.™ for Sales Professionals
    #6 ID:593

    Designed for sales professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.

    Off-The-Shelf Video Program (ILT) Personal Performance Sales & Service, Communication, Professionalism

  • Coaching Moment 1 (Sales Coaching)
    #7 ID:602

    Coaching to keep a strength from becoming a liability. This video specifically covers recognizing buying signals and building trust without losing credibility.

    Video Vignettes Leadership Sales & Service, Communication, Sales, Leadership

  • Sales Series: Coach the S.A.L.E.™ for Sales Managers
    #8 ID:591

    This program is designed to help sales managers recognize and respond to common challenges by providing a four-step process (S.A.L.E.) which can be used to motivate and coach sales staff.

    Off-The-Shelf Video Program (ILT) Leadership Sales & Service, Communication, Interpersonal Skills, Leadership, Professionalism

  • Coaching Moment 2 (Sales Coaching)
    #9 ID:603

    Helping a sales rep deal with objections to close the sale. Pricing objections, price justifications and connecting customers needs to your solutions are all covered in this realistic scenario.

    Video Vignettes Leadership Sales & Service, Communication, Sales

  • Sales Made Simple™ - Advanced Level Sales
    #10 ID:1686

    Even your best sales people need some help every once in a while. The Sales Made Simple™ (Advanced Level Sales) package provides six common sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

    Video Vignettes Personal Performance Sales & Service, Sales, Selling

  • Sales Made Simple™ - Complete Series
    #11 ID:1664

    Let's face it, tons of sales training rarely hits real life scenarios that your sales people typically face. Sales Made Simple™ is different! This new video-based package provides twenty commonly asked sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

    Video Vignettes Personal Performance Sales & Service, Sales, Selling

  • Sales Made Simple™ - Entry Level Sales
    #12 ID:1684

    Looking for a great way to provide sales coaching and training to your entry level sales team (and individuals). The Sales Made Simple™ (Entry Level Sales) package provides seven common sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

    Video Vignettes Personal Performance Sales & Service, Sales, Selling

  • Sales Made Simple™ - Intermediate Level Sales
    #13 ID:1685

    As your sales representatives gain confidence and grow, there are various obstacles that might need to be addressed - or more intermediate level questions to answer. The Sales Made Simple™ (Intermediate Level Sales) package provides seven common sales questions designed to help further empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

    Video Vignettes Personal Performance Sales & Service, Sales, Selling

  • Sales Series: Win the S.A.L.E.™: One Step at a Time
    #14 ID:775

    Designed for sales professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience - enabling them to strengthen your organization's sales performance - top-to-bottom.

    eLearning - Classic Personal Performance Sales & Service, Sales & Service, Professionalism, Selling Foundational 35 Minutes

  • Got Sales?™ Consultative Selling
    #15 ID:1654

    In consultative selling, customer needs are the basis of the sales conversation. The salesperson doesn’t present product or service solutions without first making sure they address a customer need. By the end of this course, you will be able to identify the reasons you should sell consultatively and the techniques for doing so.

    eLearning - LearningBytes® Personal Performance Sales & Service, Sales, Customer Service Foundational 20 Minutes

  • Got Sales?™ Cross-Selling and Up-Selling
    #16 ID:1663

    Cross- and up-selling offers customers additional value by exposing them to solutions they might never have considered. They are both key to the selling process. By the end of this module, you will be able to identify the difference between cross-selling and up-selling, their importance and their techniques.

    eLearning - LearningBytes® Personal Performance Sales & Service, Sales, Customer Service Foundational 25 Minutes

  • Got Sales?™ Handling Objections
    #17 ID:1697

    Handling objections is the process of dealing with concerns the customer articulates. By the end of this lesson, you will be able to identify why handling objections is important, the three common types of objections, and the three-step model for overcoming them.

    eLearning - LearningBytes® Personal Performance Sales & Service, Sales, Interpersonal Skills, Selling Foundational 25 Minutes

  • Got Sales?™ Outbound Telephone Selling Techniques
    #18 ID:1972

    Outbound telephone selling is the process of using the telephone to proactively contact customers and engage in open-dialogue (non-scripted) sales conversations. By the end of this course, you will be able to identify the importance of outbound telephone selling Techniques and the techniques for outbound telephone selling.

    eLearning - LearningBytes® Personal Performance Sales & Service, Sales, Customer Service Foundational 22 Minutes

  • Got Sales?™ Sales Opportunity Management
    #19 ID:1974

    Sales opportunity management is the process of following up and managing the necessary activities to convert leads into closed deals. Typically, the more expensive the product, the more steps you can expect in the sales cycle. By the end of this course, you will be able to identify the importance and techniques for sales opportunity management.

    eLearning - LearningBytes® Personal Performance Sales & Service, Sales, Customer Service Foundational 22 Minutes

  • Got Sales?™ Territory Planning
    #20 ID:1973

    Territory planning is the process of creating the strategy and tactics necessary to deliver the required revenue and market share from a customer base. A territory may be geographic or it may consist of assigned accounts. By the end of this course, you will be able to identify the importance of territory planning and the techniques for territory planning.

    eLearning - LearningBytes® Personal Performance Sales & Service, Sales, Customer Service Foundational 25 Minutes