Search TAG® Library (126 Assets Found)

Results for Keywords: sales service Topic: Sales & Service

  • TrainingBriefs™ Creating a Positive Customer Experience
    #121 ID:2107

    New Micro-Learning! Creating a positive customer experience requires flexibility. To gain and maintain customer loyalty, you must focus on active listening, demonstrate a positive attitude and be ready to solve problems.

    eLearning - TrainingBriefs™ Personal Performance Customer Service, Learning Reinforcement Foundational 5 Minutes

    New Course

  • This Needs to Go Out Today
    #122 ID:113

    Offering internal customers solutions when their needs have not been met.

    Video Vignettes Personal Performance Customer Service, Communication, Interpersonal Skills, Professionalism

  • Where Are the Drop Cloths?
    #123 ID:115

    Handling interruptions effectively; putting your focus on the customer even when you're busy.

    Video Vignettes Personal Performance Customer Service, Communication, Interpersonal Skills, Professionalism

  • Glad I Could Help - Program Conclusion/Summary/Review
    #124 ID:118

    Summarizing key points of the "Glad I Could Help" approach to meeting customers' needs.

    Video Summary Personal Performance Customer Service, Communication, Interpersonal Skills, Professionalism

  • Johnny the Bagger® - Final Thought
    #125 ID:405

    How to provide service from the heart

    Video Summary Personal Performance Customer Service, Change, Communication, Motivation, Interpersonal Skills, Professionalism, Customer Service

  • Clarify Goals and Identify Concerns
    #126 ID:19

    The importance of knowing what you want to achieve in order to solve problems.

    Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Leadership, Communication & Influencing