Search TAG® Library (126 Assets Found)

Results for Keywords: sales service Topic: Sales & Service

  • Tailor Your Presentation
    #101 ID:224

    How to tailor a message to get your point across

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

  • Take Another Look
    #102 ID:414

    Do we consider what impact the judgments we make have on morale, relationships, even careers of others? This video is a powerful tool for understanding the impact of hidden biases and stereotypes.

    Video Vignettes Diversity, Inclusion & Respect Unconscious / Hidden Bias, Diversity, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Inclusion, Respect

  • Whale Done! Response and the Four Steps Defined
    #103 ID:391

    Introduces the importance of 'catching' people doing things right as a way of building positive relationships and motivating employees

    Video Vignettes Leadership Leadership, Communication, Interpersonal Skills, Sales & Service, Professionalism

  • Whale Done! To a Manager
    #104 ID:394

    How using specific language to describe a job well done encourages management performance

    Video Vignettes Leadership Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

  • Whale Done! To a Work Team
    #105 ID:392

    Explains the positive impact a Whale Done! approach has on a work team.

    Video Vignettes Leadership Leadership, Communication, Interpersonal Skills, Sales & Service, Professionalism

  • Whale Done! To an Individual
    #106 ID:393

    Using the Whale Done! approach to encourage an employee to take initiative with a new process

    Video Vignettes Leadership Leadership, Communication, Interpersonal Skills, Sales & Service, Professionalism

  • Life IS a Series of Presentations™: Inspire, Inform & Influence. Anytime, Anywhere.
    #107 ID:706

    The process of transmitting information from one mind to the minds of others is a very complex process. This course simplifies the process through the P.O.I.N.T. model. The model prescribes a series of steps to follow that enable participants to inspire, inform and influence others confidently and persuasively.

    eLearning - Classic Personal Performance Communication, Communication, Interpersonal Skills, Sales & Service, Professionalism, Communication & Influencing Foundational 30 - 45 minutes

  • Whale Done!™ in Action (eLearning Classic)
    #108 ID:702

    Transform your organization with the power of positive relationships

    eLearning - Classic Leadership Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism Foundational 30 - 45 minutes

  • Whale Done!™: The Power of Positive Relationships
    #109 ID:701

    Transform your organization with the power of positive relationships - based on the highly popular and best-selling book by Ken Blanchard.

    eLearning - Classic Leadership Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism Foundational 30 - 45 minutes

  • Another Look - Introduction
    #110 ID:413

    Introducing the impact of hidden bias on thoughts and actions

    Video Introduction Diversity, Inclusion & Respect Diversity, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

  • Life is a Series of Presentation - Introduction
    #111 ID:218

    Introduces the concept that life is a series of presentations

    Video Introduction Personal Performance Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

  • Whale Done! - Program Introduction/Ken Blanchard Introduces the Concepts
    #112 ID:380

    Ken Blanchard introduces the Whale Done! approach to building trust and positive relationships

    Video Introduction Leadership Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

  • Whale Done! in Action - Program Introduction/Whale Done! Philosophy in Action: Build Trust,Accentuat
    #113 ID:386

    Introduces the Whale Done! philosophy of building positive relationships to turn your workplace into a place with a positive and passionate spirit

    Video Introduction Leadership Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

  • Life IS a Series of Presentations - P.O.I.N.T. Model Review
    #114 ID:226

    Summarizes how to effectively inform,inspire and influence others by using the P.O.I.N.T. Communication Model

    Video Summary Personal Performance Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

  • Whale Done! - Program Conclusion/Building Relationships to Get Positive Results
    #115 ID:384

    Review of Whale Done! approach; building relationships to get positive results

    Video Summary Leadership Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

  • Whale Done! - Lapel Pins (10 pack)
    #116 ID:534

    Great as a training take away or reinforcement of the Whale Done!

    Tools & Take Aways Leadership Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

  • Whale Done! - Whale Tail Ink Pens (10 pack)
    #117 ID:540

    This simple "whale tail" black ink pen makes a great gift or prize for participants of the Whale Done!

    Tools & Take Aways Leadership Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

  • SMART-START™ Coaching: It Takes Work!
    #118 ID:501

    This brief, high-impact video uses inspirational quotes and thought-provoking statements, wrapped around music, visual images and graphics to enlighten your audience about coaching others.

    Meeting Openers Leadership Leadership, Change, Communication, Interpersonal Skills, Management, Sales & Service, Professionalism

  • She's Just a Kid
    #119 ID:417

    Stereotyping based on age.

    Video Vignettes Diversity, Inclusion & Respect Diversity, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Inclusion, Respect, Unconscious / Hidden Bias

  • Glad I Could Help - Opening Montage/Service Attitude Introduced
    #120 ID:108

    Introduce how a service representative's response is the key factor in creative a positive customer experience.

    Video Introduction Personal Performance Customer Service, Communication, Interpersonal Skills, Professionalism