Search TAG® Library (126 Assets Found)

Results for Topic: Sales & Service

  • Sales Series: Win the S.A.L.E.™ - Coaching for Sales Success
    #1 ID:780

    This program is designed to help sales managers recognize and respond to common challenges by providing a four-step process (S.A.L.E.) which can be used to motivate and coach sales staff.

    eLearning - Classic Personal Performance Sales & Service, Communication, Professionalism, Coaching & Mentoring Intermediate 25 minutes

  • Sales Series: Win the S.A.L.E.™ - Supporting the Sale
    #2 ID:781

    Designed for service and support professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.

    eLearning - Classic Personal Performance Sales & Service, Communication, Professionalism Intermediate 25 minutes

  • Sales Series: Win the S.A.L.E.™ for Sales Professionals
    #3 ID:593

    Designed for sales professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.

    Off-The-Shelf Video Program (ILT) Personal Performance Sales & Service, Communication, Professionalism

  • Winning the S.A.L.E.™ - An Example
    #4 ID:613

    A practical example of the steps involved in the S.A.L.E. process.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales

  • Establish Commitment
    #5 ID:612

    Discusses how to gain commitment from a client during a sales interaction.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales

  • Link to Solutions
    #6 ID:611

    Reviews how to best link a client's needs with solutions.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales

  • Coaching Moment 1 (Sales Coaching)
    #7 ID:602

    Coaching to keep a strength from becoming a liability. This video specifically covers recognizing buying signals and building trust without losing credibility.

    Video Vignettes Leadership Sales & Service, Communication, Sales, Leadership

  • Resolving Problems
    #8 ID:604

    Helping a sales team member resolve an issue.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales, Problem Resolution

  • Sales Series: Coach the S.A.L.E.™ for Sales Managers
    #9 ID:591

    This program is designed to help sales managers recognize and respond to common challenges by providing a four-step process (S.A.L.E.) which can be used to motivate and coach sales staff.

    Off-The-Shelf Video Program (ILT) Leadership Sales & Service, Communication, Interpersonal Skills, Leadership, Professionalism

  • Sales Series: Support the S.A.L.E.™ for Service and Support Professionals
    #10 ID:592

    Designed for service and support professionals! This program contains powerful, comprehensive training that educates and inspires employees with limited sales experience - enabling them to strengthen your organization's sales performance - top-to-bottom.

    Off-The-Shelf Video Program (ILT) Leadership Sales & Service, Communication, Professionalism

  • Analyze Needs
    #11 ID:610

    Reviews how to best analyze the needs of a client during the sales process.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales

  • Are You Going to Get That?
    #12 ID:110

    How to best handle phone calls while also helping another customer in person.

    Video Vignettes Personal Performance Sales & Service, Communication, Interpersonal Skills, Professionalism, Customer Service

  • Coaching Moment 2 (Sales Coaching)
    #13 ID:603

    Helping a sales rep deal with objections to close the sale. Pricing objections, price justifications and connecting customers needs to your solutions are all covered in this realistic scenario.

    Video Vignettes Leadership Sales & Service, Communication, Sales

  • Let Me Make Myself Perfectly Clear
    #14 ID:116

    Meeting a customer's needs without going against company policy.

    Video Vignettes Personal Performance Sales & Service, Communication, Interpersonal Skills, Professionalism

  • Recognize Opportunities
    #15 ID:606

    Helping a sales staff member recognize sales opportunities.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales

  • Recognize Opportunities Example 1
    #16 ID:607

    An example of how sales team members can practice skills to recognize sales opportunities.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales

  • Recognize Opportunities Example 2
    #17 ID:608

    An example of how sales team members can practice skills to recognize sales opportunities.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales

  • Resolving Problems Example 1
    #18 ID:605

    A demonstration of how to use problem-solving skills to help resolve an issue with a sales team member.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales, Problem Resolution

  • Sales Made Simple™ - Advanced Level Sales
    #19 ID:1686

    Even your best sales people need some help every once in a while. The Sales Made Simple™ (Advanced Level Sales) package provides six common sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

    Video Vignettes Personal Performance Sales & Service, Sales, Selling

  • Sales Made Simple™ - Complete Series
    #20 ID:1664

    Let's face it, tons of sales training rarely hits real life scenarios that your sales people typically face. Sales Made Simple™ is different! This new video-based package provides twenty commonly asked sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

    Video Vignettes Personal Performance Sales & Service, Sales, Selling