Search TAG® Library (123 Assets Found)

Results for Topic: Sales & Service

Sales Series: Win the S.A.L.E.™ - Coaching for Sales Success

This program is designed to help sales managers recognize and respond to common challenges by providing a four-step process (S.A.L.E.) which can be used to motivate and coach sales staff.

#1 ID:780 Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Professionalism, Coaching & MentoringCourse Level: Intermediate Seat Time: 25 minutes
Sales Series: Win the S.A.L.E.™ - Supporting the Sale

Designed for service and support professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.

#2 ID:781 Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Office & General, Retail Other Topics: Communication, ProfessionalismCourse Level: Intermediate Seat Time: 25 minutes
Sales Series: Win the S.A.L.E.™ for Sales Professionals

Designed for sales professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.

#3 ID:593 Topic: Sales & Service Learning Path: Personal Performance Type: Complete Programs Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Professionalism Closed Captioned
Winning the S.A.L.E.™ - An Example

A practical example of the steps involved in the S.A.L.E. process.

#4 ID:613 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Sales
Establish Commitment

Discusses how to gain commitment from a client during a sales interaction.

#5 ID:612 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Sales
Link to Solutions

Reviews how to best link a client's needs with solutions.

#6 ID:611 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Sales Closed Captioned
Coaching Moment 1 (Sales Coaching)

Coaching to keep a strength from becoming a liability. This video specifically covers recognizing buying signals and building trust without losing credibility.

#7 ID:602 Topic: Sales & Service Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Retail Other Topics: Communication, Sales, Leadership
Resolving Problems

Helping a sales team member resolve an issue.

#8 ID:604 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Sales, Problem Resolution
Analyze Needs

Reviews how to best analyze the needs of a client during the sales process.

#9 ID:610 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Sales Closed Captioned
Are You Going to Get That?

How to best handle phone calls while also helping another customer in person.

#10 ID:110 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Retail Other Topics: Communication, Interpersonal Skills, Professionalism, Customer Service Closed Captioned
Coaching Moment 2 (Sales Coaching)

Helping a sales rep deal with objections to close the sale. Pricing objections, price justifications and connecting customers needs to your solutions are all covered in this realistic scenario.

#11 ID:603 Topic: Sales & Service Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Sales
Let Me Make Myself Perfectly Clear

Meeting a customer's needs without going against company policy.

#12 ID:116 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
Recognize Opportunities

Helping a sales staff member recognize sales opportunities.

#13 ID:606 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Sales
Recognize Opportunities Example 1

An example of how sales team members can practice skills to recognize sales opportunities.

#14 ID:607 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Sales
Recognize Opportunities Example 2

An example of how sales team members can practice skills to recognize sales opportunities.

#15 ID:608 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Sales
Resolving Problems Example 1

A demonstration of how to use problem-solving skills to help resolve an issue with a sales team member.

#16 ID:605 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail Other Topics: Communication, Sales, Problem Resolution
Sales Made Simple™ - Advanced Level Sales

Even your best sales people need some help every once in a while. The Sales Made Simple™ (Advanced Level Sales) package provides six common sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

#17 ID:1686 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Sales, Selling
Sales Made Simple™ - Complete Series

Let's face it, tons of sales training rarely hits real life scenarios that your sales people typically face. Sales Made Simple™ is different! This new video-based package provides twenty commonly asked sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

#18 ID:1664 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Sales, Selling
Sales Made Simple™ - Entry Level Sales

Looking for a great way to provide sales coaching and training to your entry level sales team (and individuals). The Sales Made Simple™ (Entry Level Sales) package provides seven common sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

#19 ID:1684 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Sales, Selling
Sales Made Simple™ - Intermediate Level Sales

As your sales representatives gain confidence and grow, there are various obstacles that might need to be addressed - or more intermediate level questions to answer. The Sales Made Simple™ (Intermediate Level Sales) package provides seven common sales questions designed to help further empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

#20 ID:1685 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Sales, Selling