Search TAG® Library (524 Assets Found)

Results for Keywords: interpersonal skills Topic: Interpersonal Skills

  • Conflict 101™

    Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home. Unfortunately, most of us don't have the tools to resolve conflict in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Conflict 101™ is a new micro-learning program packed with conflict resolution tips and tools.

    #61 ID:1830 Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Complete Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™ (Managers)

    As a supervisor or manager, your role is vital to the success of the organization. You can impact morale, teamwork, collaboration, respect, inclusion, innovation, quality…and the list goes on. Sometimes we forget this in the heat of conflict. Conflict Clock™ for managers will give you a quick reinforcement and a model for successfully resolving workplace conflict.

    #62 ID:1460 Topic: Conflict Resolution Learning Path: Leadership Type: Complete Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Management, Professionalism Closed Captioned
  • Everybody Does It

    Unauthorized use of intellectual property; copying work-related software for home use.

    #63 ID:37 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • How to Better Understand Generation Y!

    This short animated video is a fun way to understand the newest generation in the workplace - Generation Y (also known as the Millennials).

    #64 ID:1031 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Management, Professionalism, Respect, Onboarding, Generational Challenges
  • Me Jing Or Ma Jong? Avoiding Stereotypes

    A focus on the concept of assistance within a diversity context and the importance of avoiding stereotypes (and bias - conscious or unconscious) in the workplace.

    #65 ID:90 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism, Inclusion, Respect, Unconscious / Hidden Bias Closed Captioned
  • My Grandpa's Name Is Charlie

    Generational preferences regarding communication and management; the communication gap between a young manager and an older subordinate.

    #66 ID:105 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion, Respect, Generational Challenges Closed Captioned
  • Out With the Old, In With the New!

    This is a terrific and poignant scenario showing the technology gap between generations.

    #67 ID:99 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism, Inclusion, Respect, Generational Challenges Closed Captioned
  • Conflict Clock™ - eLearning Classic

    Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. This course was designed to help all employees respond to workplace conflicts successfully! Benefits include: reduced stress and frustration, increased effectiveness, more respect and recognition and increased job and personal satisfaction.

    #68 ID:1477 Topic: Conflict Resolution Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 35 Minutes
  • L.E.A.D. with Integrity™: Promoting a Culture of Ethical Conduct and Compliance - eLearning Classic

    How do you turn a Code of Conduct into a living, breathing part of your organization? Enlist the active, committed involvement of every leader! This eLearning course helps managers and supervisors step up to the daily task of promoting ethical conduct and ensuring compliance.

    #69 ID:682 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism Course Level: Intermediate Seat Time: 30 - 45 minutes
  • Managing Generations: M.E.E.T. for Respect in the Workplace™ - eLearning Classic

    With four generations now active in the workforce, leaders are faced with managing an array of misunderstandings, frustrations and conflicts that can put pressure on productivity. To be effective, leaders need a better grasp of how generational differences impact working relationships and how to manage appropriately for results.

    #70 ID:676 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism, Unconscious / Hidden Bias, Micro-Inequities, Generational Challenges Course Level: Intermediate Seat Time: 30 - 45 minutes
  • Peer Today, Boss Tomorrow™: Navigating Your Changing Role (eLearning Classic)

    Help new managers promoted from within get up to speed fast. This course presents four proven strategies that will help new supervisors navigate changing relationships and prepare for the most difficult situations they’re likely to encounter as they assume their new role. Key strategies, activities and practical suggestions make this program an excellent choice for organizations that promote from within or train new supervisors regularly.

    #71 ID:678 Topic: Management Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor, Onboarding Course Level: Foundational Seat Time: 30 - 45 minutes
  • Sexual Harassment? You Decide.™ Real Situations for Discussion (eLearning)

    Updated! This eLearning course provides a solid foundation for understanding sexual harassment - through realistic scenarios and an informative narrator. Use it to supplement annual refresher sexual harassment-prevention training requirements.

    #72 ID:684 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism, Abusive Conduct Course Level: Foundational Seat Time: 35 Minutes
  • Without Regard… (For Managers)

    Without Regard… is designed to be a brief but effective overview of workplace discrimination for managers & supervisors - and is now in our eLearning Classic format! To avoid the high cost of workplace discrimination, organizations and their employees must know what is and isn’t discrimination, as well as what actions to take if discrimination occurs.

    #73 ID:1469 Topic: Discrimination Learning Path: Ethics & Compliance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Harassment, Interpersonal Skills, Management, Professionalism, Inclusion, Respect Course Level: Intermediate Seat Time: 45 Minutes
  • WorkSmarts™: How to Get Along, Get Noticed and Get Ahead - eLearning Classic

    Success isn’t just about the job you do—it’s also about how you do it. Communicating effectively, working well with others, staying positive and flexible in the face of change —these are essentials for helping new employees become productive as quickly as possible.

    #74 ID:795 Topic: Professionalism Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Leadership Course Level: Foundational Seat Time: 30 Minutes
  • Got Diversity & Inclusion?™ Generational Diversity for Managers

    Generational diversity is a term used to describe the diverse employee population that spans four generations in the workplace. By completing this module, you will be able to identify the characteristics of the four generations and the challenges of managing their different work styles.

    #75 ID:1345 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Interpersonal Skills, Leadership, Management, Inclusion, Generational Challenges Course Level: Intermediate Seat Time: 16 Minutes
  • Got Leadership?™ Understanding Generation Y (Millennials)™

    With four generations in the workforce today, there are both challenges and opportunities to working on multi-generational teams. In this module, we will be concentrating on Gen Y - the newest generation to enter the workplace (with different expectations and work styles).

    #76 ID:1082 Topic: Diversity Learning Paths: Diversity, Inclusion & Respect, Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Interpersonal Skills, Management, Onboarding, Generational Challenges Course Level: Intermediate Seat Time: 11 Minutes
  • Coaching and Feedback Essentials: An Advantage eLearning Course

    This course is designed to empower the learner to: 1) Define “coaching” and discuss the benefits, 2) Identify ways to inspire, encourage and challenge their team, 3) Learn to use a coaching conversation template, and 4) Practice coaching.

    #77 ID:854 Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Office & General, Retail Other Topics: Interpersonal Skills, Management, Conflict Resolution, Collaboration Course Level: Intermediate Seat Time: 35 minutes
  • Leadership 101

    Learners taking this course will quickly understand that leadership is the willingness and ability to influence those around them at all levels. They will also explore different methods for being more influential and identify leadership behaviors in a variety of situations. This course also helps learners determine ways to develop committed team members; and develop vision, mission and goal statements.

    #78 ID:888 Topic: Leadership Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Interpersonal Skills, Coaching & Mentoring, New Supervisor, Onboarding Course Level: Intermediate Seat Time: 35 Minutes
  • Managing Generation Y: Recruit, Engage, Retain™: An Advantage eLearning Course

    With four generations in the workforce today, there are both challenges and opportunities to working on multi-generational teams. This course will help you understand how to recruit, engage, and retain Generation Y, the next generation of people entering our workforce.

    #79 ID:1230 Topic: Management Learning Path: Diversity, Inclusion & Respect Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Diversity, Interpersonal Skills, Leadership, Inclusion, Generational Challenges Course Level: Intermediate Seat Time: 30 Minutes
  • The Right Side of the Line™: An Advantage eLearning Course

    Teasing, Hazing, Gossip, Retaliation. Everyone, regardless of position, title or level in an organization, is responsible for creating a respectful and harassment-free workplace. This interactive eLearning course helps participants take a proactive approach to creating and maintaining respectful organizational cultures in order to remain legally compliant, to ensure adherence to organizational policies and to thrive and prosper.

    #80 ID:940 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - Advantage Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism Course Level: Intermediate Seat Time: 50 Minutes