Search TAG® Library (710 Assets Found)

Results for Keywords: communication Topic: Communication

  • Got Sales?™ Opportunity Generation

    Opportunity generation is the act of creating sales opportunities for the organization’s products and services and involves identifying both the active and latent needs of the customer. Users will learn four techniques to help them with opportunity generation.

    #701 ID:1968 Topic: Sales Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales & Service, Customer Service Course Level: Foundational Seat Time: 18 Minutes
  • Sounding the Alarm™

    In this eLearning course, you will learn about identifying the characteristics of hazardous materials, containers and labeling of hazardous material, the health risk of hazardous material, and the role of first responders.

    #702 ID:1024 Topic: Chemical Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing Other Topics: Workplace Safety & Awareness, Communicating Safety Course Level: Foundational Seat Time: 15 Minutes
  • SafetyBytes® - Warning Signs of Hazardous Materials

    In this SafetyBytes® module, we will look at transportation, containers, and warning signs used with hazardous materials.

    #703 ID:1106 Topic: Communicating Safety Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Industrial & Manufacturing Other Topics: Workplace Safety & Awareness, Handling Hazardous Materials Course Level: Foundational Seat Time: 5 Minutes
  • Got Sales?™ Handling Objections

    Handling objections is the process of dealing with concerns the customer articulates. By the end of this lesson, you will be able to identify why handling objections is important, the three common types of objections, and the three-step model for overcoming them.

    #704 ID:1697 Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Interpersonal Skills, Selling Course Level: Foundational Seat Time: 25 Minutes
  • Discussion Card: ATTITUDE! Producing Positive Results
    New Asset

    We've all faced a difficult employee. Tackling tough situations often means taking a step back and thinking through the issue. Remember, conflict can be reduced and misunderstandings addressed or prevented when we take the time to deal with a bad attitude . These easy-to-use cards provide a simple model (A.T.T.I.T.U.D.E.) along with thought-provoking questions to create a respectful flow of communication - helping leaders, managers and supervisors address individual or team attitude issues. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

    #705 ID:2096 Topic: Leading Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Team Builder or Retention Aid, Assessing Performance, New Supervisor, Learning Reinforcement
  • Article: Promote Wisely

    We often do this dumb thing in corporations. We want to recognize employees who do brilliant technical work, so we reward them with our plum management jobs. Sure, sometimes these people are brilliant managers, too. Far too often they end up cutting a destructive Tasmanian Devil-like swath through the organization as they spin their way up the corporate ladder.

    #706 ID:1505 Topic: Leading Learning Path: Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Management, Professionalism, Training Activities
  • SafetyBytes® Hazardous Product Labeling Information

    Labels, used in conjunction with material safety data sheets, or SDSs, provide the critical information you need to know in order to handle and store hazardous products as well as how to respond in an emergency situation. In this SafetyBytes® lesson, we’ll review the information typically found on hazardous product labels.

    #707 ID:1738 Topic: Handling Hazardous Materials Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness, Safety Orientation Course Level: Foundational Seat Time: 5 Minutes
  • Gina's Fan (Employees)

    Vignette shows co-worker sending email communications with sexually suggestive comments, requests, jokes, or internet links to sexually suggestive sites - creating a hostile work environment.

    #708 ID:827 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Harassment Closed Captioned
  • Sexual Harassment in the Workplace (Managers): Gina's Fan

    Clearly communicate that you will have zero-tolerance for any e-mail communications with repeated requests for dates, sexually suggestive comments, jokes, or Internet links to sexually suggestive sites.

    #709 ID:1851 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Harassment, Professionalism Closed Captioned
  • Confined Spaces: Survival by Permit™ - Safety Classic

    This powerful eLearning module covers topics like: why a confined space entry permit?, isolating the space, establishing emergency/rescue personnel, verifying tag out and communications and using safety equipment.

    #710 ID:1284 Topic: Confined Space Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing Other Topics: Workplace Safety & Awareness, Communicating Safety Course Level: Intermediate Seat Time: 16 Minutes